Madera Bar at Rosewood Sand Hill

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1. OT

   OpenTable Diner

   San Francisco

   8 reviews

   2.0

   8 reviews

   Dined on September 5, 2021

   overall2food2service2ambience3

   I would not recommend booking the flowers wine tasting. We were greeted and immediately taken to our tables. Menus had the birthday girls name on it-nice touch. And the view is always enjoyable. The rest of the event was not at the level of Rosewood or Madera. Unfortunately not impressed and disappointed that what was promised on the phone was not what was delivered. This was suppose to be the level of a flowers wine tasting and how it was sold. The wine was sitting outside and it was a warm day, so the wine was not at the temperature at which it should be served. The wine was a small pour and no 2nd pours were offered, even though the manager had communicated that there would be add’nl pours. We ordered 2 of the wine pairing boxes to enjoy with the wines. One of the cheeses were missing from one of the boxes. The waiter apologized and brought it to us on a plate after mentioning it was not there. I was asked on the phone prior to the day to approve adding a 20% tip, even though that is not customary when you are wine tasting. Happy to do so given this was suppose to be a high end experience. And every time we’ve eaten at Madeira it has been excellent service and food. Unfortunately the wine tasting is not up to par, and was ultimately a big disappointment. The view is always enjoyable!
   

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2. OT

   OpenTable Diner

   San Francisco

   1 review

   vip
   1.0

   1 review

   Dined on September 3, 2021

   overall1food4service1ambience4

   I told the hostess twice about my open table reservation and they still reported me as a no show.
   

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3. JS

   JeromeS

   San Francisco

   1 review

   4.0

   1 review

   Dined on September 3, 2021

   overall4food3service3ambience5

   Not many places in the Bay Area feature an upscale patio and attendance, the drinks are ridiculously priced but it's Rosewood's way of keeping it kind of exclusive
   

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4. OT

   OpenTable Diner

   San Francisco

   3 reviews

   vip
   1.0

   3 reviews

   Dined on August 22, 2021

   overall1food1service5ambience5

   Experiences is three small tastes of wine. No food.
   

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5. M

   Meels

   San Francisco

   1 review

   4.0

   1 review

   Dined on August 20, 2021

   overall4food5service5ambience5

   Fantastic drinks, bar food (but limited menu and nothing with veg), ambience, server
   

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6. RH

   RoxanneH

   San Francisco

   6 reviews

   vip
   4.0

   6 reviews

   Dined on August 19, 2021

   overall4food4service4ambience4

   Beautiful deck area for cocktails and small bites. Very expensive for what you get. Charged $7 for extra veggies with Hummus dip. Literally, a couple of carrot slices. Seems ridiculous since the dip is like $22 and only comes with a couple of slices of veggies in the first place. My group ordered 2 $100 bottles of champagne and other bites so it wasn't like we were cheaping out.
   

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7. MG

   MacarioG

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on August 12, 2021

   overall5food5service5ambience5

   The views are nice
   

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8. N

   Nica78

   Central Coast

   8 reviews

   3.0

   8 reviews

   Dined on August 7, 2021

   overall3food4service4ambience4

   I had reservations and I still had to wait for a table. The bar wasn’t too crowded for 4:45 arrival time. The drinks were overly priced and not anything special. The food was good but not worth the price tag as well. Putting a credit card to reserve our space was over the top. I was expecting a lot more attention and quality of food/drinks to be better. I wouldn’t come back again.
   

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9. MM

   MelM

   Los Angeles

   1 review

   5.0

   1 review

   Dined on July 30, 2021

   overall5food5service5ambience5

   Great food and drinks, but overpriced. Nice view of the hills.
   

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10. M

    Mlavary

    San Francisco

    53 reviews

    vip
    4.0

    53 reviews

    Dined on July 29, 2021

    overall4food5service3ambience5

    We just had drinks and knew they would be pricey so, no complaints. The staff is obviously new and just getting their sea legs so, not very attentive, but incredibly kind, courteous, and considerate. A few more weeks and they will be on it and it's worth being a patient patron for this and all service businesses these days. I'm excited they have reopened the bar, take reservations, and will endeavor to give them a lot of business to stay in business!! It is a crazy lovely location and a real asset to our community.
    

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11. AS

    AlexandraS

    1 review

    5.0

    1 review

    Dined on July 27, 2021

    overall5food5service5ambience5

    Beautiful views. Outstanding service. Thank you Brandon and Leo!
    

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12. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on July 25, 2021

    overall5food5service5ambience5

    Amazing experience as usual!
    

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13. N

    Nori8888

    San Francisco

    3 reviews

    3.0

    3 reviews

    Dined on July 24, 2021

    overall3food4service3ambience4

    Had higher expectations for service -- given location, etc. (i.e. Sand Hill Road, Rosewood brand, etc.). Staff needs more attentive, professional training.
    

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14. F

    Foodgods

    New York Area

    20 reviews

    vip
    5.0

    20 reviews

    Dined on July 18, 2021

    overall5food3service5ambience5

    Beautiful outdoor setting as well as indoors.
    

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15. MM

    MicheleM

    Vancouver

    9 reviews

    vip
    2.0

    9 reviews

    Dined on July 17, 2021

    overall2food1service5ambience4

    It was disappointing to find that the very limited Madera Bar menu was reduced to only 4 items. Definitely not worth trying to have a light dinner there based on the current menu unfortunately.
    

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16. s

    sarahb

    San Francisco

    19 reviews

    vip
    5.0

    19 reviews

    Dined on July 2, 2021

    overall5food5service4ambience5

    Enjoyed outside dining and would love for drinks and apps to be a little quicker pace.
    

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17. RS

    RebeccaS

    San Francisco

    13 reviews

    vip
    5.0

    13 reviews

    Dined on June 6, 2021

    overall5food5service5ambience5

    So wonderful to sit out on the patio with beautiful views and great food and drink!
    

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18. c

    cappy

    San Francisco

    173 reviews

    vip
    5.0

    173 reviews

    Dined on May 15, 2021

    overall5food5service5ambience5

    Love the outdoor patio, gorgeous views of the hills and clouds. Drinks and food always top notch. We come here regularly.
    

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19. OT

    OpenTable Diner

    Los Angeles

    1 review

    vip
    1.0

    1 review

    Dined on May 1, 2021

    overall1food2service1ambience4

    A-Z bad experience. We hosted friends from New York and East Bay, all of whom we had told to meet us at The Rosewood we had known to like (we are natives of Menlo Park). Making a reservation at Madera Bar, we assumed we would have access to the Madera menu. No — it was only bar food and everyone instantly was taken aback. The super nice waitress brought the manager, who rudely told us that not only would he not accommodate us inside the empty restaurant, but that we “only could eat the bar food” while pointing at the tiny menus in front of us. We were starving so we ordered drinks and hummus, and when it arrived 40 mins later, we asked for the bill. Our friends in downtown Palo Alto took care of us for dinner at Taverna. We may never come back to Rosewood to eat after this, and it’s quite disappointing.
    

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20. D

    Dadili

    1 review

    5.0

    1 review

    Dined on November 26, 2020

    overall5food5service5ambience5

    Lovely place. Great service. We had a drink and small bites. They were good.
    

    Madera Bar at Rosewood Sand HillResponded on December 14, 2020Hello Dadili, Thank you for sharing this great review! We are so thrilled that you thoroughly enjoyed your time with us. We hope to welcome you back soon! Best, Michael
    

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21. OT

    OpenTable Diner

    San Francisco

    25 reviews

    vip
    5.0

    25 reviews

    Dined on November 22, 2020

    overall5food5service5ambience5

    Madera Lounge and Madera Restaurant at the Rosewood Sandhill have both managed to survive the pandemic and do it in style. The lounge is still a nice place for drinks on a Thursday to Saturday night. The food is still exceptional and the wine list and cocktails are still outstanding. The only thing that has changed is the crowds....they are gone for now, but sure to return soon.
    

    Madera Bar at Rosewood Sand HillResponded on December 14, 2020Hello Anonymous, Thank you very much for your leaving this wonderful review. Comments like yours are the highest recognition for the work of our teams. We hope to see you again soon, Michael
    

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22. ST

    SilviaT

    San Francisco

    7 reviews

    vip
    4.0

    7 reviews

    Dined on November 21, 2020

    overall4food3service5ambience4

    Fried chicken sandwich was not tasty at all!!! Great service by Teresa.
    

    Madera Bar at Rosewood Sand HillResponded on December 14, 2020Hello SilviaT, Thank you for sharing a review about your experience. We are pleased to hear that Teresa provided you with great service! Many thanks for your feedback with regards to the chicken sandwich. Naturally, I would have hoped for a different outcome, however valuable feedback like yours allows us to get better. We take these comments seriously and will share them among our senior culinary team. Warm regards, Michael
    

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23. OT

    OpenTable Diner

    San Francisco

    2 reviews

    1.0

    2 reviews

    Dined on November 15, 2020

    overall1food2service1ambience5

    Not good at all. The waitress was rude, not professional to the point we left early. Not even celebrated our birthday. Such a bad experience for my friends and I. Adriana, delivered the worst attitude ever, she was supposed to be at least professional, but yet ...
    

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24. RN

    ReviewerName

    San Francisco

    52 reviews

    vip
    3.0

    52 reviews

    Dined on October 11, 2020

    overall3food3service5ambience4

    Party of 2, Bar reservation, patio. Each had a burger with fries ($34), and cocktails ($23 for named) . Burgers were good, loaded with fried egg and avocado. Fries just okay, soggy not crisp like they used to be. No more pickled vegetables. Seems like less choices/variety on the Bar menu and definitely more expensive. Service by Teresa was excellent as was the affogato dessert, not on the menu. Patio was nice, good spacing, comfortable, overhead electric heaters on/warm. Bang for the buck has gone down since my more frequent visits up to early this year.
    

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25. B

    Brian

    San Francisco

    4 reviews

    4.0

    4 reviews

    Dined on October 11, 2020

    overall4food5service4ambience3

    I reserved a high top table online and they sat us at a lounge chair table. Not a huge deal but not what we would have preferred.
    

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26. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on October 10, 2020

    overall5food4service5ambience5

    It was a chillaxing happy hour, just what we needed. Great view and ambience. We got fries and tots to munch on. Both were delish! Will definitely come back
    

    Madera Bar at Rosewood Sand HillResponded on October 14, 2020Hello Anonymous, Thank you for sharing this outstanding review! We are so glad to hear that you enjoyed your experience. A review like yours is so motivating for our teams and goes such a long way, particularly in the times we are in. We hope to welcome you back again soon! Warm Regards, Oreste
    

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27. R

    Rossaroni

    San Francisco

    33 reviews

    vip
    5.0

    33 reviews

    Dined on September 27, 2020

    overall5food5service5ambience5

    Jason and Alicia are the best! They always provide friendly and attentive service.
    

    Madera Bar at Rosewood Sand HillResponded on October 1, 2020Hello RossA, Thank you for sharing this outstanding review! We are so happy to hear that you enjoyed the experience during your recent visit. A review like yours is so motivating for our teams and goes such a long way, particularly in the times we are in. We hope to welcome you back again soon! Warm Regards, Oreste
    

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28. OT

    OpenTable Diner

    San Francisco

    2 reviews

    1.0

    2 reviews

    Dined on September 25, 2020

    overall1food1service1ambience5

    Manager was rude. I got locked out of restaurant and they didn’t want to let me back to my table where my purse and guests were. Cheese platter was a 1 inch piece Parmesan cheese and blue cheese. Food quality has gone down since March.
    

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29. c

    cappy

    San Francisco

    173 reviews

    vip
    5.0

    173 reviews

    Dined on September 18, 2020

    overall5food5service5ambience5

    Great ambiance on the patio with beautiful views. Great food and service. So glad that this place has opened back up again!
    

    Madera Bar at Rosewood Sand HillResponded on September 18, 2020Hello Cappy, Thank you for sharing this outstanding review! We are so happy to hear that you enjoyed the service, ambience and food during your recent visit. A review like yours is so motivating for our teams and goes such a long way, particularly in the times we are in. We hope to welcome you back again soon! Warm Regards, Oreste
    

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30. MM

    MariaM

    San Francisco

    2 reviews

    vip
    5.0

    2 reviews

    Dined on September 18, 2020

    overall5food5service5ambience5

    The experience was a blast: especially the communication with everyone working there was a pleasure! Especially a special thank you to Emma for the organization of the most thoughtful, stunning and unforgettable birthday I could ever give to of our parents during these difficult times! I love bringing our friends, because this restaurant not only offers the most breathtaking views, delicious food and such a vividly fantastic atmosphere, but also a hardworking and fantastic team working there! -Maria.
    

    Madera Bar at Rosewood Sand HillResponded on September 24, 2020Hello Maria, Thank you for sharing this wonderful review with us and other diners! We are so glad to hear that you thoroughly enjoyed your experience. We look forward to welcoming you again soon! Your support particularly in this time means a lot to us. Warm regards, Oreste
    

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31. OT

    OpenTable Diner

    San Francisco

    26 reviews

    vip
    5.0

    26 reviews

    Dined on September 12, 2020

    overall5food5service5ambience5

    Madera Lounge and Madera Restaurant are, quite simply, the finest places to have a drink or an outstanding dinner on the Peninsula. Even in the pandemic, the porch in the lounge and restaurant offer excellent food, world class mixed drinks, an unmatched wine list and terrific service. I was just there last night, and for a minute, forgot we were in the middle of a pandemic. The Rosewood Sandhill has adapted to these unfortunate circumstances with its usual flair and style. I can't rave about this place enough. A breath of fresh air, in our smoky times.
    

    Madera Bar at Rosewood Sand HillResponded on September 18, 2020Hello Anonymous, Thank you for sharing this wonderful review with us and other diners! We are so glad to hear that you thoroughly enjoyed your experience. Comments like yours are the the biggest motivation for our teams! We look forward to welcoming you again soon! Your support particularly in this time means a lot to us. Warm regards, Oreste
    

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32. OT

    OpenTable Diner

    San Francisco

    1 review

    vip
    1.0

    1 review

    Dined on September 12, 2020

    overall1food5service3ambience3

    If you dine here they have a hard close and will kick you out. They push you to order more before you have time to finish. The food is good, but you don’t have time to enjoy it.
    

    Madera Bar at Rosewood Sand HillResponded on September 13, 2020Hello Anonymous, We are delighted to hear that you enjoyed the food at Madera Bar. I am sorry to hear that the two hours that we allocated to your table on this occasion were not enough, which must have negatively impacted your entire experience. We aim to be flexible with turn times, however the last call will be made just before 9 pm, with a closing time of 9:30 pm. We hope to welcome you back again soon! Warmest, Oreste
    

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33. KM

    KateM

    San Francisco

    10 reviews

    vip
    5.0

    10 reviews

    Dined on September 7, 2020

    overall5food5service5ambience5

    Lovely evening, heat wave notwithstanding. Excellent service and great to see some new additions to the the menu.
    

    Madera Bar at Rosewood Sand HillResponded on September 12, 2020Hello KateM, Thank you very much for sharing this great review. We are so happy to read your wonderful comment from your last visit at Madera Bar. Thank you for your compliments with regards to the new additions on the menu and service. Comments like yours are the the biggest motivation for our teams! We hope to welcome you back again soon, Oreste
    

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34. KM

    KateM

    San Francisco

    10 reviews

    vip
    5.0

    10 reviews

    Dined on August 30, 2020

    overall5food5service5ambience5

    Lovely setting and excellent food. Service was also very good. It was nice to be able to order off of the restaurant menu as well as the bar menu.
    

    Madera Bar at Rosewood Sand HillResponded on September 12, 2020Hello KateM, Thank you for leaving this wonderful review with us. We are so pleased to hear that you were completely satisfied with your visit to Madera Bar. Thank you for your compliments with regards to culinary experience and service. Comments like yours are the the biggest motivation for our teams! We hope to welcome you back again soon, Michael
    

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35. k

    kcha

    San Francisco

    3 reviews

    2.0

    3 reviews

    Dined on July 18, 2020

    overall2food4service5ambience3

    Not clear from Opentable that we were seated in the bar, and therefore not able to order dinner. Waitress was very nice and happy to sneak us menus. Overall would not go back — WAY too much of a scene. Too many trophy wives.
    

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36. OT

    OpenTable Diner

    San Francisco

    2 reviews

    vip
    5.0

    2 reviews

    Dined on June 28, 2020

    overall5food5service5ambience5

    Wonderful,safe service. Staff went out of their way to be mask and space aware. Delicious food either a gorgeous presentation. Grilled avocado was outstanding
    

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37. EP

    EP89

    Los Angeles

    1 review

    vip
    5.0

    1 review

    Dined on June 27, 2020

    overall5food5service5ambience5

    The quietest I've seen the bar (due to COVID). But really nice and quiet, there's almost a 1x1 ratio of service staff to tables. Really solid social distancing, enforced by required reservations (they plan out seating arrangements in advance.)
    

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38. K

    Kevyne

    San Francisco

    6 reviews

    vip
    5.0

    6 reviews

    Dined on June 19, 2020

    overall5food5service5ambience5

    Great service from the staff! Seated in a corner with awesome views! Appetizers were good!
    

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39. D

    Dinearoundmom

    San Francisco

    21 reviews

    vip
    1.0

    21 reviews

    Dined on August 13, 2019

    overall1food2service1ambience3

    Terrible service especially at those prices. Will not go back!
    

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40. VK

    VeronicaK

    San Francisco

    2 reviews

    3.0

    2 reviews

    Dined on August 9, 2019

    overall3food3service5ambience4

    We had a fun time. Good service. Really pricey It’s It desserts! $9 each.🙁
    

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