LQ
LeoQ
Chicago / Illinois3 reseñas
Comieron en 15 de febrero de 2026
- Global 1
- Comida 1
- Servicio 1
- Ambiente 2
It was a Valentine’s Day dinner, it’s expected to be busier, as a customer you go in knowing that and as a restaurant you try to overstuff and prepare for it. With a reservation, we checked in 5 minutes before the time, and 10 people (a group of 4 and 3 couples) who got there after us were sat first as we waited. Not sure if they were regulars or were waiting somewhere else or had earlier reservations- not sure but it was about ten minutes so not a huge issue. We are sat in the back next to a door that leads outside, maybe, but everything time they open it, a ton of cold wind comes in and they open it every 2-4 minutes. We place our drink orders (old fashioned and I forgot) and appetizers (truffle fries and class guacamole) they are good. We place our entree orders and it takes them an hour and fifteen minutes to get us our meals with the waiter coming up to us and saying “its almost ready” and “should be out very soon” about ten times - so much so that we made a bet on how many times it would happen before we got our food. When it does come out my filet mignon is cooked in a way that I could only explain as well done at the bottom an medium rare at the top. It’s edible, we have been here for a long time, we figure let’s eat and go. The waiter comes up to us and says he’s sorry, offers two shots. We decline so he offers dessert, we say sure and get the churros. We finish our food and have to wait 30 minutes for the churros to come out. By the time it does - as god is my witness - the ice cream is completely melted. I call over one of the young ladies that works there maybe hostess/managers who apologize and take the cup of souped ice cream and never returns with a replacement. So we just confused ask for the bill. 18% added on to it. Total was about $180. Crazy experience. Additionally, there were people complaining, threatening to leave and sending back food back for hair and these conversations were all happening loudly next to us (?) for some reason. Bad bad bad.
