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Level III, San Francisco, CA

Level III

3.6
3.6
378 Reviews
$31 to $50
Californian
Experience social food and modern cocktails at a new level - Level Three. An exciting and sophisticated dining experience inside the JW Marriott San Francisco. This chic restaurant and lounge features a menu of delicious sharable plates crafted from the freshest, local, seasonal ingredients complemented with an extraordinary cocktail menu custom-created by an acclaimed local mixologist. Situated on the third floor lobby level of the hotel highlighted by a 16 story atrium, you can dine on extravagant plates like Dungeness Crab Cake Benedict, Croque Madame, Avocado Toast, "The Burger", Artisinal Grilled Cheese, Filet Mignon, and our Daily Catch!

Make a reservation

2 people

7:00 PM


Booked 1 time today

Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    Californian, American, Seafood

  • Hours of operation

    Breakfast Daily 6:30 am–11:00 am Lunch Daily 11:30 am–2:00 pm Dinner Daily 5:00 pm–10:00 pm Bar Daily 5:00 pm–10:00 pm

  • Phone number

    (415) 929-2070

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

  • Dress code

    Casual Dress

  • Catering

    See www.jwmarriottunionsquare.com

  • Private party facilities

    The Gallery, our semi-private dining space provides a unique party experience with social food menus and casual seating arrangements for 10-25 guests. Please call 415-929-2070 to speak with a member from our Restaurant Private Event Sales team.

  • Private party contact

    Scott Fournier: (415) 929-2070

  • Neighborhood

    Downtown / Union Square

  • Cross street

    Mason

  • Parking details

    Arrive to expert service. Valet attendants will handle your ride.

  • Public transit

    Powell St. BART & Muni Stations

  • Entertainment

    Enjoy cozy, casual dining with eclectic house sound and the art of mixology with our signature hand crafted cocktails.

  • Additional

    Banquet, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gluten-free Options, Indoor Fireplace, Non-Smoking, Private Room, Wheelchair Access, Wine

What 378 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.6
3.6 based on recent ratings
  • 3.5Food
  • 3.9Service
  • 3.9Ambience
  • 3.3Value

NoiseModerate

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  1. p

    paddlepedalplod

    Calgary

    4 reviews

    1.0

    4 reviews

    Dined on July 17, 2022

    overall1food1service1ambience4
    We were sat quite quickly, got coffee, then ignored for 20 minutes as they cleared tables. The coffee cream curdled. We flagged someone down, then they took the coffee away, and another 5 minutes went by, and no one checked… they seemed short staffed, but also staff seemed occupied with busy work rather than actually serving tables.
  2. PN

    PNGB

    Hawaii

    1 review

    2.0

    1 review

    Dined on June 25, 2022

    overall2food3service2ambience3
    Service was quite slow and we were generally the only people there.
  3. DS

    DarcySmile

    Portland

    13 reviews

    vip
    1.0

    13 reviews

    Dined on June 23, 2022

    overall1food2service2ambience3
    Awful. Waited 53 minutes for food and what they brought was not what was listed on the menu. Will never return.
  4. JG

    JeffGaines

    San Francisco

    30 reviews

    vip
    5.0

    30 reviews

    Dined on June 15, 2022

    overall5food5service5ambience4
    Great jewel in the middle of downtown San Francisco. The food and drinks are always good and the service, perfect. Emily is a terrific server: a real keeper!
  5. CD

    ChristineD

    Sacramento

    5 reviews

    5.0

    5 reviews

    Dined on June 5, 2022

    overall5food5service5ambience5
    Not busy so we were really taken care of. Fantastic shrimp salad. service was excellent. Nice venue and relaxing.
  6. FG

    FranciscoG

    1 review

    2.0

    1 review

    Dined on May 19, 2022

    overall2food2service2ambience3
    Our hostess/server was nice and friendly, but this was uninspired hotel food.
  7. j

    jamwilson

    Seattle

    105 reviews

    vip
    3.0

    105 reviews

    Dined on May 8, 2022

    overall3food3service5ambience3
    The restaurant is in the Lobby of the Marriott. Not busy at all the night we had dinner there so a quiet dinner. The food & cocktails were fine, nothing to get excited about. The service though was great! Had a wonderful waitress who was pleasant and efficient. If you need a quick meal while staying here, this might fit the bill.
  8. PE

    PaulaE

    Nashville

    9 reviews

    5.0

    9 reviews

    Dined on April 12, 2022

    overall5food5service5ambience5
    Breakfast was good ms the wait staff were friendly and fast. Nice atmosphere.
  9. OT

    OpenTable Diner

    San Francisco

    4 reviews

    4.0

    4 reviews

    Dined on March 5, 2022

    overall4food4service4ambience4
    Great food, need more vegetarian options.
  10. W

    Wineguy

    Orange County

    122 reviews

    vip
    4.0

    122 reviews

    Dined on January 29, 2022

    overall4food4service5ambience3
    Good staff.. It’s a hotel restaurant so the food is just okay But the staff from check in to servers are all great
  11. M

    Marinman

    San Francisco

    7 reviews

    4.0

    7 reviews

    Dined on December 26, 2021

    overall4food4service5ambience4
    we were there on Christmas day for dinner. While all the other restaurants in the Union Square area of San Francisco were filled to capacity, this was only half full. Perhaps because of the $85. prix fixe menu for the holiday. Was a bit pricey for the 3 course meals (with wine pairings $125!) But for a Christmas celebration in The City, we were happy.
  12. GL

    GretchenL

    San Francisco

    27 reviews

    4.0

    27 reviews

    Dined on December 25, 2021

    overall4food5service4ambience3
    Holiday weekend breakfast - ordering from the menu Food quality - excellent Preparation - above average Presentation - above average - Wow factor - meh. Service - solid "would be the best meal ever, for room service breakfast...." Lovely, understated Christmas decorations appropriate to the season and surroundings
  13. TK

    TKMV

    San Francisco

    9 reviews

    vip
    2.0

    9 reviews

    Dined on February 16, 2020

    overall2food3service1ambience3
    Made a reservation for dinner since we were staying at the JW overnight to see a show with our kids. The service was abysmally slow and there were literally 2 other tables occupied in the entire restaurant. It took 20 mins to get drinks from the time we ordered (and not complicated drinks at that), and they never brought waters for the adults after asking twice. 35 mins after they brought my husband’s soup, we had to flag the waitress for our kids entrees. 15 mins later, the adult meals still hadn’t arrived. Manager came to the table and tried to blame us for “ordering multiple courses”. It was insane. On top of that, the food wasn’t that good. Don’t bother.
  14. T

    Tee86

    Philadelphia

    156 reviews

    vip
    4.0

    156 reviews

    Dined on January 18, 2020

    overall4food4service5ambience4
    Great service and good food make Level III a good restaurant bet. I just wish the menu had a little bit more variety. But the food they do serve is very good.
  15. c

    christinr

    New York Area

    6 reviews

    vip
    3.0

    6 reviews

    Dined on January 15, 2020

    overall3food3service4ambience3
    Overpriced
  16. MM

    MM16

    Washington DC

    1 review

    1.0

    1 review

    Dined on January 15, 2020

    overall1food1service1ambience1
    $165 for a cold breakfast buffet. Pretty awesome.
  17. OT

    OpenTable Diner

    Chicago

    1 review

    vip
    1.0

    1 review

    Dined on January 14, 2020

    overall1food1service3ambience3
    Total rip off. $66 each for a super plain breakfast buffet plus an 18% tip automatically added to the bill just because it was during the JPMorgan Healthcare Conference was really obnoxious. Felt very taken advantage of.
  18. OT

    OpenTable Diner

    San Francisco

    17 reviews

    vip
    1.0

    17 reviews

    Dined on January 13, 2020

    overall1food2service3ambience4
    The food was okay, not something I would look forward to going back for. The most frustrating thing about lunch & reserving via OpenTable, is that there was NO indication in advance that there would be a $125.00 table fee + automatic 18% gratuity for a lunch reservation. I understand there being a city-wide conference and space being a premium; but to have 2 managers say we were told about the table fee at arrival was a lie when I pushed back on paying the table fee. If we were advised of the table fee even with a lunch reservation, we would have been able to decide if the table fee was acceptable or we could have decided against being seated for lunch. Being repeatedly told by 2 managers that they could not do anything was extremely poor customer service in my opinion.
  19. DC

    DaveC

    San Francisco

    13 reviews

    vip
    1.0

    13 reviews

    Dined on January 13, 2020

    overall1food1service5ambience3
    Food was quite bland and extremely small portions. Will not return. Receive 2 dirty water glasses in a row. One was with lipstick.
  20. CC

    ChristopherC

    Denver

    1 review

    3.0

    1 review

    Dined on January 12, 2020

    overall3food3service3ambience3
    Surprising how this very upscale hotel in chosen to utilize this restaurant. When I arrived for our reservation for 6 at Noon on Sunday, I assumed I was in the wrong location. This looked like a casual lobby area with a few tables. Service reflected this as it seemed to be a complete after-thought, almost as if "Oh, you want to sit down and eat? Well, let me see what I can do to help." I must saw, that the salmon on my salad was incredible, though the salad was completely uninspired. No, I would not go there again, nor recommend to friends, until they decide to be a restaurant.
  21. S

    Sylvie

    Las Vegas

    277 reviews

    vip
    5.0

    277 reviews

    Dined on January 4, 2020

    overall5food5service5ambience4
    Excellent menu, expertly prepared and presented. The salmon with green curry was absolutely delicious with its subtlety of flavors. The crab cakes are the best I have ever had. On top of this was an excellent wine list with a nice and unusual choice by the glass.
  22. D

    Dinner

    Sacramento

    369 reviews

    vip
    5.0

    369 reviews

    Dined on December 28, 2019

    overall5food5service5ambience5
    Good breakfast but very expensive!!
  23. A

    Aries2017

    San Francisco

    15 reviews

    vip
    3.0

    15 reviews

    Dined on December 26, 2019

    overall3food3service4ambience4
    Well, the servers are phenomenal by being so attentive. The place is really quiet so we enjoy it as well feel the intimacy of dining with our family. The food can be more elevated with the taste and how it is presented .
  24. OT

    OpenTable Diner

    Anchorage

    9 reviews

    vip
    2.0

    9 reviews

    Dined on December 22, 2019

    overall2food5service3ambience1
    Basically the restaurant is in the lobby area of the hotel, noisy, children running around, people in shorts and T-shirts, it’s not the nice restaurant ambience wise it could be. However, the food was very good. Note the menu on OpenTable is not accurate. They do not have ribeye steaks and many other things.
  25. 4

    4050

    San Francisco

    11 reviews

    4.0

    11 reviews

    Dined on December 14, 2019

    overall4food4service4ambience4
    In the 3rd floor of JW Marriott San Francisco, it exists. Even in the Friday evening, I could reserve it 30 minutes before, why ? As inside of the high level hotel, the atmosphere is good and staff is gentle. Even for a non-alcohol cocktail not in the menu, the staff showed us the solution. All food and drink were good.
  26. OT

    OpenTable Diner

    Chicago

    1 review

    vip
    2.0

    1 review

    Dined on December 12, 2019

    overall2food1service2ambience4
    Lunch service at a fairly empty time, seemed to be only one employee. Multiple people looking around trying to get service. Ordered very bland shrimp tacos and the waitress only reappeared once to give us the check. It was a super weird dining experience.
  27. OT

    OpenTable Diner

    Seattle

    8 reviews

    vip
    5.0

    8 reviews

    Dined on November 29, 2019

    overall5food5service4ambience5
    Very delicious food
  28. FG

    FamilyGuy

    San Francisco

    9 reviews

    vip
    4.0

    9 reviews

    Dined on November 18, 2019

    overall4food4service5ambience5
    The Crab Benedict was a bit dry, my wife had to send hers back as the eggs were fully cooked, while I asked for more hollandaise sauce to compensate for the dryness of the English muffin
  29. JG

    JeffGaines

    San Francisco

    31 reviews

    vip
    5.0

    31 reviews

    Dined on November 6, 2019

    overall5food5service5ambience5
    This is our ‘go to’ place for dinner before the show at San Francisco Playhouse. This was our fifth dinner here and we are consistently pleased with the food, the service, and the value, We highly recommend it and will be back.
  30. S

    Sandiego

    San Diego

    35 reviews

    vip
    5.0

    35 reviews

    Dined on October 21, 2019

    overall5food5service5ambience5
    We also went to the bar area and the bartender was very very nice. We went both 10/20 and 10/21.
  31. MP

    MargaretP

    New York Area

    12 reviews

    vip
    4.0

    12 reviews

    Dined on October 19, 2019

    overall4food5service4ambience3
    This restaurant is in an open style lobby of the JW Marriott. Perhaps if I’d known that, I may not have chosen it. The experience was ok overall, few small mishaps but ok. I would stay at the hotel ... properly is very spacious and elegant.
  32. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on October 12, 2019

    overall3food4service1ambience2
    El lugar esta escasamente decorado, es en el lobby de un hotel, un lugar abierto, sin intimidad. Los mozos atienden a desgano, si prestar mada de atencion, casi molestos de ser llamados por los comensales. La comida en cambio es de alto nivel, todo muy cuidado, bien presentado y sabroso. Hasta los postres fueron deliciosos.
  33. KH

    KarenH

    Philadelphia

    4 reviews

    4.0

    4 reviews

    Dined on October 11, 2019

    overall4food4service4ambience4
    Level III is a nice open bar to have client meetings or to grab a drink with a friend. We met a client here for drinks and appetizers. The servers were very attentive and treated us well.
  34. OT

    OpenTable Diner

    Munich

    7 reviews

    3.0

    7 reviews

    Dined on August 18, 2019

    overall3food4service2ambience2
    For a JW Marriott experience this has lacked good service. Food was excellent but obviously, staff has to be trained accordingly to offer the same level of experience. Had to ask for water, bread and butter. When one uses a fork for the appetizer, the fork is not out back on the table for the main dish but goes with the plate! Food was tasty and quite nice but service ruined the experience.
  35. JG

    JGSantaFe

    New Mexico

    31 reviews

    vip
    4.0

    31 reviews

    Dined on July 27, 2019

    overall4food5service5ambience3
    Great food and service, but you're essentially eating in a hotel lobby. It was very convenient for a show at the San Francisco Playhouse, at least.
  36. D

    Dini

    Columbus

    3 reviews

    3.0

    3 reviews

    Dined on May 8, 2019

    overall3food4service3ambience2
    Okay. Just okay. I didn’t realize it was a hotel restaurant when I booked.
  37. M

    Marsha

    Chicago

    104 reviews

    vip
    5.0

    104 reviews

    Dined on April 19, 2019

    overall5food5service5ambience5
    We found this restaurant on Open Table and it was truly a delicious and fun experience. It is a hidden gem in San Francisco and a must-go-to place. The Crab Louis salad was the best that I have had.
  38. JG

    JeffGaines

    San Francisco

    31 reviews

    vip
    5.0

    31 reviews

    Dined on April 1, 2019

    overall5food5service5ambience5
    Great server, good food, wonderful place for quiet conversation. We'll be back!
  39. KI

    KristinI

    Sacramento

    11 reviews

    vip
    4.0

    11 reviews

    Dined on March 10, 2019

    overall4food5service5ambience5
    Lovely place to have a conversation with the person(s) you are dining with. Good menu options. Wine list could be slightly improved with more local options. Quiet and comfortable.
  40. OT

    OpenTable Diner

    Tampa

    4 reviews

    1.0

    4 reviews

    Dined on March 9, 2019

    overall1food1service1ambience1
    We sat down and wanted to order drinks. I gave the gentleman my order of a French Martini and he said that they would have to google how to make it. He walked away & came back & said that we could only order drinks off of the menu (about 10 specialty drinks). My friend ordered the sangria & again the gentleman came back & said it wasn’t ready yet. This was during prime lunch hours. We got up & left. Very disappointing experience.

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Physical distancing

    • Limited number of seated diners
  • Screening

    • Sick staff prohibited in the workplace
    • Staff temperature check required

FAQs

Level III is rated 3.6 stars by 378 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 1 time today
Google Map for Level III

500 Post St., San Francisco, CA 94102

Additional information

  • Cross street

    Mason

  • Neighborhood

    Downtown / Union Square

  • Hours of operation

    Breakfast Daily 6:30 am–11:00 am Lunch Daily 11:30 am–2:00 pm Dinner Daily 5:00 pm–10:00 pm Bar Daily 5:00 pm–10:00 pm

  • Cuisines

    Californian, American, Seafood

  • Dining style

    Casual Elegant

  • Dress code

    Casual Dress

  • Parking details

    Arrive to expert service. Valet attendants will handle your ride.

  • Public transit

    Powell St. BART & Muni Stations

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

  • Entertainment

    Enjoy cozy, casual dining with eclectic house sound and the art of mixology with our signature hand crafted cocktails.

  • Additional

    Banquet, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gluten-free Options, Indoor Fireplace, Non-Smoking, Private Room, Wheelchair Access, Wine

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