Wissota Chophouse - Cullman

Wissota Chophouse - Cullman reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Max

   Alabama1 review

   4.0

   Dined on April 26, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Overall great experience, food was great. New York strip was amazing, great seasoning, cooked perfectly how I asked. Service was good, our plate was taken out without asking if we were done with it twice but that’s not that big of a deal… compare to the other waitress that was taking a selfie every time I looked up, unprofessional if you ask me.
   

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2. J

   James

   Alabama2 reviews

   3.0

   Dined on April 22, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   I ordered the lamb chops and they were perfectly seasoned and cooked. My wife had the ribeye steak and thought it was good as well. The only critique of the food was the Brussel sprouts, they were flavorful but undercooked . The waiter was polite and attentive but the service was pretty slow.
   

   Wissota Chophouse - CullmanResponded on April 26, 2025

   Hi James! Thank you for your review. We use feedback from guests like you to make adjustments and improve our product and service. I'm so glad to hear that your entree's were great and I will be addressing the issues with your brussels sprouts and timing of service with our staff. We hope that we will get a chance to serve you again soon!
   

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3. J

   Jesse

   Alabama4 reviews

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   I went to this steakhouse on Valentine’s Day, understanding it would be busy, but the poor experience went far beyond that. I made a reservation three weeks in advance, yet was seated at a high-top table in the bar area—not what you’d expect for a special Valentine’s dinner. Still, we focused on enjoying the evening and overlooked the seating issue. It took 15 minutes to get drink orders, and when the drinks finally arrived, we ordered an appetizer. The server suggested ordering entrées right away, citing kitchen issues. We agreed, ordering two steaks and three sides. The appetizer (fried goat cheese) took over an hour to arrive and was bland and unappetizing. After waiting 45 more minutes for our entrées, we asked for an update, noticing others who arrived later had already finished and left. Eventually, we were served bread, which was the best part of the meal—though that could be because we were starving. After more delays, our food finally came, but it was deeply disappointing. The steaks ($55 each) were thin, overcooked, and not the quality you’d expect at this price point. The risotto was flavorless, the mac and cheese was dry and unremarkable, and the Brussels sprouts were completely raw under melted cheese. For a meal that took over two and a half hours, it was an absolute letdown. Poor food and service at this price are unacceptable, and this was easily the worst high-end dining experience I’ve ever had.
   

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4. B

   Bart VIP

   Alabama11 reviews

   3.0

   Dined on February 15, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   I will start by saying our app and ribeye tasted great. My wife liked her salad. The Brussels sprouts were bland and undercooked. The steak is overpriced in that it doesn’t come with a side and they make you buy “sides for two” to make more money. But the real rub is that their truffle fries are battered. There is nothing truffle about these things. Just a mound of unnecessarily breaded potatoes soaking up extra oil and filling their guests with unnecessary gluten. I asked that they remove them from my bill, which they did. I won’t return despite the steak having good flavor and being cooked to the right temperature. No self-respecting “chophouse” should batter their fries, even in Cullman, AL.
   

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5. C

   Christopher

   Atlanta2 reviews

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 3

   I never write reviews but this was one of the worst experiences I’ve had. My wife and I waited for over an hour and a half before being notified that our ticket had not even been started yet. They said one table caused the kitchen to be backed up but that’s not a viable excuse in my opinion. One table should not cause that much of a disruption in your service to where multiple tables left. We were very much looking forward to trying this restaurant and unfortunately, we won’t be back to try again.
   

   Wissota Chophouse - CullmanResponded on April 26, 2025

   Hi Christopher. Thank you for giving us some feedback. I apologize for your experience not meeting expectations. We have made some improvements and I hope that you would be willing to give us another shot. I will leave my email address in a private comment and I hope that you will reach out so that we can find a way to make this up to you.
   

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6. A

   Amanda

   Orlando4 reviews

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great ambiance and excellent service. They were very busy, so our order took a while, but was understandable. The garlic mashed potatoes were fantastic.
   

   Wissota Chophouse - CullmanResponded on April 26, 2025

   Hi Amanda, Thank you so much for your review and for dining with us on Valentine's Day! We appreciate you so much and hope to serve you again soon!
   

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7. J

   Jeffery

   Las Vegas2 reviews

   3.0

   Dined on February 14, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   This restaurant had the chance to be a fabulous restaurant and started out pretty good. We ordered a side as an appetizer to start with, which was bacon truffle, mac & cheese, and it was phenomenal and unlike anything I’ve ever had at a restaurant. The bacon in this side was quite possibly the best bacon I’ve ever had in my life anywhere. The waitress was very soft spoken, but extremely friendly and doing her very best. It just became difficult to understand what she was saying and I think she was learning as she went so it made things a little more challenging but still okay. The steak was burnt up when I got it and was not a high-quality cut of meat and very fatty, even though it was a ribeye and they’re known to be fat heavy, this one was exceptionally fatty and well overcooked and definitely not the caliber of a high-end restaurant nor the prices they were charging for said steak. Overall, I think this restaurant is over charging for the quality of their main dishes while the appetizer was quite impressive. It did not make up for the disappointing main course. I think it’s fair to say that this restaurant is very pricey for the quality of food that you receive.
   

   Wissota Chophouse - CullmanResponded on April 26, 2025

   Hello Jeffrey, I am very sorry to hear that your visit did not meet expectations. We use feedback like this to better our product and service so thank you for leaving us a review! We are taking everything you have said to make adjustments and I would like to find a way to make it up to you somehow. I will leave my email address in a private comment if you could please reach out. Thank you.
   

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8. p

   philly09

   Alabama1 review

   1.0

   Dined on January 4, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Awful from start to finish! We took the food home and feed it to our pups. Just pathetic!
   

   Wissota Chophouse - CullmanResponded on January 14, 2025

   Thank you for choosing to dine with us here at Wissota Chophouse and for leaving a review. I am sorry to read that your service received at our restaurant was not as expected. Would you be open to sharing with me either over the phone or by email your experience and what we could have done to make your experience better? We here at Wissota Chophouse strive to provide excellent service and want to ensure that our guests are taken care of. If you would like to provide more details for us, please reach out by email or phone. I will reply privately with this contact information. I look forward to hearing from you.
   

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9. g

   glenn

   New York City8 reviews

   5.0

   Dined on December 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good and service were outstanding!!! Charcuterie board for appetizer is a must!
   

   Wissota Chophouse - CullmanResponded on January 1, 2025

   Thank you for your review Glenn! We appreciate you and hope to serve you again soon!
   

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10. B

    BJ

    New York City3 reviews

    2.0

    Dined on December 15, 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 4

    The service was VERY VERY slow. We waited 45 minutes before even getting our salads then about the same amount of time after that getting our meal. One of the people that I was with did not get her meal with the rest of the table. They offered no explanation other than “it will be out soon”. After everyone else was completely through eating they brought hers but she refused the meal. The food that the rest of us had was good but we won’t be back.
    

    Wissota Chophouse - CullmanResponded on December 28, 2024

    Hello BJ, I am very sorry to hear that your service was not up to par. I would like to hear more about your dinner so that we can work to improve and make this right. Please email me. I will leave my email address in a private response.
    

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