Hacienda Calavera

Reseñas de Hacienda Calavera de comensales del restaurante. Basadas en valoraciones recientes.

1. J

   Jacquelyn

   Chicago4 reseñas

   1.0

   Comieron hace 5 días

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 5

   The restaurant did not honor my reservation time by seating me 30min later, the waiter was horribly-obstinate-crude-unprofessional-unpleasant-rude that my party of 6 left the restaurant. He was verbally abusive to me and stated there were no more tacos or anything with a tortilla left to eat at 8pm. Not only did he state that but he directed his unprofessional comments to me. I was mortified by the waiter’s verbal abuse to me that as I was leaving the manager asked for us to stay. I told her everything that occurred and would never step foot in that place. If that is the type of staff they hire who feel empowered to speak to a guest like he did, he most likely has done this before and got away with it. Not only was my reserved time not honored, the statement of certain foods no longer available, and the waiter verbally making abusive statements to me I DO NOT recommend this establishment.
   

   A 1 persona le resultó útil

2. O

   Oscar

   Chicago1 reseña

   5.0

   Comieron hace 6 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 3

   Eric is definitely a keeper there he brought a great energy and atmosphere to our table. Hope to see him on our next reservation there. Food and ambiance always a plus, but service is key. And Eric made it worth going back again...
   

   ¿Te fue útil?

3. M

   Maria

   Chicago1 reseña

   3.0

   Comieron hace 7 días

   1. Global 3
   2. Comida 3
   3. Servicio 4
   4. Ambiente 4

   The place is like any other Mexican restaurant except more expensive, all they do is hype up the location but truly nothing special worth returning to. The food was good, but not the best. You pay too much for a guacamole and they serve in a molcajete and leave the temolote in it and it seems like you’re being served the temolote instead of the guacamole, oh and not enough chips either. At first they said they didn’t have any tortillas for my kids tacos or quesadillas, which I don’t understand how a restaurant cannot have tortillas, but they finally checked and then they said they did, very confusing. I truly wanted to like this place, but I can truly say that overall I can live without returning and I personally wouldn’t recommend the place to anyone, it’s pretty much an overpriced Mexican restaurant… For the price of the food and quality, I truly was better of going to a steakhouse, at least there you get bigger portions and the food would’ve probably been better!
   

   ¿Te fue útil?

4. A

   Aries

   Chicago2 reseñas

   2.0

   Comieron hace 7 días

   1. Global 2
   2. Comida 2
   3. Servicio 1
   4. Ambiente 3

   I drove from Champaign Illinois which is a two hour drive. Me and my family were greeted by a pleasant smile. We arrived 30 minutes early, and was seated on time. We were sat at a booth close to the entrance, we inquired about a different seating arrangement, but got very nasty feedback in a rude manner. So we kept our seats. My aunt mash potatoes were cold, she requested more, the second plate was cold as well. Our waitress was AMAZING! She did her job very well and made the experience a tad bit more enjoyable. I’m not sure her exact title but another lady came by taking dirty dishes and reached over my cousins plate while she was actively eating. When we mentioned it she said “ oh ok” although we were accommodated for this, it’s still did not justify how RUDE multiple staff were. Customer service is a BIG PART, in the experience Do Better.
   

   ¿Te fue útil?

5. N

   Nakia

   Chicago2 reseñas

   5.0

   Comieron en 8 de mayo de 2025

   1. Global 5
   2. Comida 3
   3. Servicio 5
   4. Ambiente 5

   This place is definitely a vibe, they really make you feel special if you’re celebrating a birthday, ambience is amazing, decor is amazing, our waiter was great! Food was ok especially for the price point other than that I loved celebrating my birthday here
   

   ¿Te fue útil?

6. A

   Angela VIP

   Chicago6 reseñas

   5.0

   Comieron en 7 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   I had the best time there I will bring bringing all my friends and family there to celebrate birthdays
   

   ¿Te fue útil?

7. E

   Esperanza

   Chicago1 reseña

   5.0

   Comieron en 6 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The food was so bomb and I love the vibes here !!!
   

   • 

   ¿Te fue útil?

8. T

   Tiffany

   Chicago2 reseñas

   5.0

   Comieron en 4 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Such a great vibe! Our waiter was amazing definitely a great experience! Such cute areas to take amazing pictures ! Help made my daughter’s birthday so much more special!
   

   ¿Te fue útil?

9. OT

   Comensal de OpenTable

   Chicago1 reseña

   1.0

   Comieron en 4 de mayo de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   I walked in and was told that the kitchen closed at 11:30. Why have a time slot available for 11:30 if that’s when the kitchen closes? Also, I found the lady at the front door quite dismissive. The lady kept saying she called me to tell me the kitchen closed at 11:30 but I literally never received a phone call or message from them at all. I even tried to show them my call log that nothing ever came in but she kept insisting that we spoke on the phone? It was honestly really odd. Please take out the time slots.. it makes no sense.
   

   ¿Te fue útil?

10. M

    Mirley

    Chicago1 reseña

    5.0

    Comieron en 4 de mayo de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 4
    4. Ambiente 5

    Exelente servicio y general muy bien la música y comida excelente
    

    ¿Te fue útil?