The Canadian Icehouse - Ice District

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1. I

   Icewoman

   1 review

   4.0

   1 review

   Dined 3 days ago

   overall4food5service5ambience5

   This is very good food! With the nachos, mind you, it was too much for *uno!* 😃 But all in all, it was very good!!!
   

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2. JL

   JacquieL

   Edmonton

   6 reviews

   5.0

   6 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   Beautiful patio with a full gamut of beverages. A variety of seating options too
   

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3. S

   Sydney

   1 review

   1.0

   1 review

   Dined 6 days ago

   overall1food1service1ambience3

   They looked very understaffed but half of the servers were standing around not helping tables anyways. I heard a lot of guests complain about service. Both tables beside us complained. I made a reservation and wasn’t helped until 15 minutes after. Even then they didn’t have a table for us and sat us at a table that had food all over it and spilled drinks… usually you would clean the table before seating. Our server didn’t great us until almost an hour after we sat… most of the time we were just waiting to be help. Overall hire more servers.
   

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4. VM

   VineetaM

   1 review

   3.0

   1 review

   Dined on May 26, 2023

   overall3food4service2ambience4

   It took an hour for us to get our food and was not even busy. That needs to improve
   

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5. RB

   RandyB

   1 review

   2.0

   1 review

   Dined on May 24, 2023

   overall2food4service1ambience5

   We reserved a table in hopes of having some free dry ribs that were on promo that evening but the manager said they'd ran out before we got there even though we had a reservation. I found this unfair
   

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6. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined on May 21, 2023

   overall3food4service1ambience3

   I don’t want to blame the server, because she was covering the patio area that got real full real quick, but it took a while to get a menu, took a while to get our drinks. The server didn’t seem familiar with the menu, where we had to point to the menu to them for a couple of items. Maybe they were new, I don’t know, but that wasn’t ideal. Asked for separate bills, came out as a single bill. Just not a lot of attention to detail
   

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7. BA

   BrooklynA

   1 review

   2.0

   1 review

   Dined on May 20, 2023

   overall2food3service1ambience2

   went there the other night, worst service i’ve had ever. forgot one of our plates. didn’t give us napkins or anything. didn’t get served for almost half an hour. i always have patience as all my friends are servers and i am also understanding of how it can be, but it wasn’t that busy.
   

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8. CR

   ChrisR

   1 review

   3.0

   1 review

   Dined on May 16, 2023

   overall3food3service2ambience4

   Our waitress was a bit short, appeared she was maybe having a bad day. It was a topic of conversation at the table - but we all chalked it up to "everyone has bad days" and nobody took anything personally.
   

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9. SH

   SaraH

   Edmonton

   2 reviews

   3.0

   2 reviews

   Dined on May 14, 2023

   overall3food3service2ambience5

   Gorgeous patio!! Good food and drinks. Service was really slow, and they didn’t honour some of the specials they were supposed to have.
   

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10. OT

    OpenTable Diner

    Edmonton

    2 reviews

    3.0

    2 reviews

    Dined on May 13, 2023

    overall3food4service2ambience5

    I booked this place to watch the oilers game weeks in advance, with a patio request. I get a call from the icehouse the day of, and they say someone has to be at my table a hour and a half before my reservation to reserve my table. What..?? What the hell is a reservation then? So, I figured out a way to accommodate YOU and do that. Then when we got there we got plopped down in a spot that barely has a view of the game. There’s no TVs on your patio where my table was, that is so stupid hahahah. Service was pretty mid too, I know it’s busy so I can understand that part. I don’t know man, I’d probably only book again if I could guarantee a view of the game for the whole table, that was a huge huge miss on your part.
    

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11. SZ

    SelenaZ

    Edmonton

    2 reviews

    vip
    5.0

    2 reviews

    Dined on May 12, 2023

    overall5food5service5ambience5

    Amazing as always. Our waitress Alex was theeeee best!!!!! Best food & best vibe. Love Oilers hockey at the Icehouse !!!!
    

    The Canadian Icehouse - Ice DistrictResponded on May 16, 2023Thanks for leaving a review, and mentioning your servers name. You’re right, Alex is always going above and beyond. We’ll be sure to share your praises with them!
    

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12. W

    Wendy

    Calgary

    9 reviews

    vip
    2.0

    9 reviews

    Dined on May 11, 2023

    overall2food2service1ambience2

    We didn’t have a super great experience with the food the last time we were there but we thought we would give it another try. The hostess was frazzled when we came into the restaurant. We were disappointed to see there was not a full menu for a concert night and that it was the game day menu. We were seated for almost 15 minutes before the server came by. My husbands burger was missing items. My poke bowl was amazing. We had to ask for the bill twice. It wasn’t the usual experience one would expect from a Canadian Brewhouse. We’ll stick to the other Brewhouses in Edmonton. We will not be back to the one in the ice district.
    

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13. JM

    JeffM

    1 review

    4.0

    1 review

    Dined on May 10, 2023

    overall4food4service5ambience4

    Love the separate couch areas. More TV's outside on the roof top patio. TV's for these areas. Massive screen great! Retractable/Roll up covers over the couches.
    

    The Canadian Icehouse - Ice DistrictResponded on May 16, 2023Thank you so much for taking the time to leave us this amazing rating - It made our day! We can't wait to see you again - Cheers!
    

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14. KT

    KelbaToast

    Edmonton

    13 reviews

    5.0

    13 reviews

    Dined on May 9, 2023

    overall5food5service5ambience5

    Great spot before/after an Oilers game, or even just a casual Tuesday! The rooftop is so cool and I can't wait to be back! Great food specials, good drinks, great value for your money.
    

    The Canadian Icehouse - Ice DistrictResponded on May 16, 2023We'd just like to thank you very much for taking the time to send us a positive review! We strive to make every experience a great one and we hope you'll come back and visit us again - Cheers!
    

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15. M

    Meat

    Edmonton

    41 reviews

    vip
    3.0

    41 reviews

    Dined on May 6, 2023

    overall3food4service2ambience3

    They bring warm beer and the wrong beer most of the time. Servers and bar staff have no clue what they are pouring
    

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16. HH

    HoussamH

    1 review

    5.0

    1 review

    Dined on May 5, 2023

    overall5food5service5ambience5

    Great overall experience. The rooftop patio is definitely a great addition to the Edmonton Social scene. Service was fantastic. All the servers we had, they checked in on us on a regular basis, they were very happy to answer our questions, and they brought out our food and drinks in a timely fashion. Definitely going back.
    

    The Canadian Icehouse - Ice DistrictResponded on May 16, 2023Houssam, we are so grateful for your kind words. Thanks for sharing your review with us and the community. We hope to see you again soon - Cheers!
    

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17. SZ

    SelenaZ

    Edmonton

    2 reviews

    vip
    5.0

    2 reviews

    Dined on April 29, 2023

    overall5food5service5ambience5

    Sam was amazing....eventhough so crazy busy. Excellent to watch Oilers playoffs!!
    

    The Canadian Icehouse - Ice DistrictResponded on May 16, 2023thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again - Cheers!
    

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18. DT

    DarrenT

    1 review

    5.0

    1 review

    Dined on April 24, 2023

    overall5food5service5ambience5

    Great service. Gave is a great table for the watch party for oilers. First time there. A bit pricy but Would definitely go back. Thanks to same our server for a great job in her new role.
    

    The Canadian Icehouse - Ice DistrictResponded on May 16, 2023Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again - Cheers!
    

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19. BV

    BethV

    1 review

    4.0

    1 review

    Dined on April 21, 2023

    overall4food4service5ambience4

    Looking forward to spending time on the patio once the weather warms up!
    

    The Canadian Icehouse - Ice DistrictResponded on May 16, 2023we can't thank you enough for leaving this wonderful rating! We can't wait to make your next visit every bit as memorable - Cheers!
    

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20. MD

    MelanieD

    Las Vegas

    3 reviews

    3.0

    3 reviews

    Dined on April 16, 2023

    overall3food4service4ambience3

    Other then the fire alarm going off night was awesome
    

    The Canadian Icehouse - Ice DistrictResponded on May 16, 2023Thank you so much for taking the time to let us know about your experience. We were sorry to hear about unforeseen fire alarm, but happy to know you enjoyed the rest of your experience. We will take your comments into our meeting to ensure we can keep improving.
    

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21. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on April 14, 2023

    overall2food3service4ambience3

    This was our first experience at this restaurant for both parties dining. We made a reservation in advance. When we arrived they sat us at the last ditch table (under the stairs, in a dark spot besides the broom and mop bucket). They were kind enough to move us when we asked due to where we were seated and restaurant only behind half full. They only had game day menu available when we were there (had we known in advance I think we would have chose elsewhere to eat due to allergies). We ordered, food arrived, it was average, nothing to stand out and say hey let’s come back here! We ordered nachos with beef, there was little to no cheese and no beef on the nachos. Location is perfect if attending event at rogers. Maybe ensure before you go that they have their full menu available and don’t sit you in the last ditch table. Not sure we would choose this as first option for dining (considering all other options in area) if coming to event again at rogers place.
    

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22. CP

    ChristinaP

    1 review

    5.0

    1 review

    Dined on April 13, 2023

    overall5food5service5ambience5

    Great service. Great food. Great drinks. Will be repeat customers.
    

    The Canadian Icehouse - Ice DistrictResponded on May 16, 2023We'd just like to thank you very much for taking the time to send us a positive review! We strive to make every experience a great one and we hope you'll come back and visit us again - Cheers!
    

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23. TD

    TanyaD

    Edmonton

    2 reviews

    3.0

    2 reviews

    Dined on April 12, 2023

    overall3food3service3ambience3

    You need to get the parking situation figured out. When I called I was told I would get 3 hours of free parking but the attendant in the lot made me pay or he would not let me enter. In addition, the hostess at the front had no idea about the free parking. Hopefully this is dealt with or we will not be returning.
    

    The Canadian Icehouse - Ice DistrictResponded on May 16, 2023Wow! We're really sorry to hear about this! Our 3 hour free parking is only available on non-event days. Did you happen too dine with us on a concert or Oilers game day? We will ensure all of our staff is aware of the parking guidelines so this never happens again!
    

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24. W

    Wendy

    Calgary

    9 reviews

    vip
    4.0

    9 reviews

    Dined on April 1, 2023

    overall4food4service5ambience5

    The gluten free pizza that was ordered was very soggy. We did let the server know and she removed it from the bill, which was very nice of her, but the gluten free products need to be better. Everything else was good
    

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25. D

    David

    Edmonton

    12 reviews

    5.0

    12 reviews

    Dined on April 1, 2023

    overall5food5service5ambience5

    Perfect pregame spot!! Excited atmosphere before the game, cold drinks on special and great food ( can't beat steak bites). The experience topped off by our fantastic waitress Meghan who was quick and timely with the service, witty and hilarious. She was the kind of host that makes you immediately make a plan to return and just pray she's work. Awesome evening, we will be back forsure.
    

    The Canadian Icehouse - Ice DistrictResponded on May 16, 2023Thanks for leaving a review, and mentioning Meagan! You’re right, Meagan is always going above and beyond. We’ll be sure to share your praises with them!
    

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26. RK

    RonK

    Edmonton

    2 reviews

    3.0

    2 reviews

    Dined on March 25, 2023

    overall3food3service1ambience5

    My family with 2 kids age 7/9 attended before we watched the Vegas game. The fire alarm went and stayed on for about 15 mins and apparently all stoves shut off so we had to wait over 1 hour for our food. We ended up getting chips and salsa for free while we waited. Our food came out and our kids pizza was doughy on bottom. My meat pizza and my wife’s prime rib was good though. I would have thought we would get a discount for waiting more than 1 hour but we did not. Was not happy about our service but understood the reason for delay in food was due to alarm. Apparently this was not the first time the alarm came on. Our server was excellent though.
    

    The Canadian Icehouse - Ice DistrictResponded on April 2, 2023Thank you so much for taking the time to let us know about your experience. We are sorry to hear that the buildings fire alarm going off affected your visit. This was surely an unforeseeable and unfortunate circumstance and we truly do apologize for the inconvenience. We are happy to know you enjoyed the rest of your experience and that your server was able to make your time spent with us worthwhile. We will certainly take your comments into our meeting to ensure we can keep improving.
    

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27. OT

    OpenTable Diner

    Edmonton

    1 review

    3.0

    1 review

    Dined on March 25, 2023

    overall3food4service5ambience2

    We went for steaks .. and we were pretty disappointed when when told you ONLY serve the game day menu. We spent a bit of time looking over the menu prior to our visit. And no where did it say STEAKS . Not available on game days. We then spent 20 mins listening to the fire alarm after we ordered dessert. Our son had to leave the restaurant due to the noise from the alarm. In turn his dessert sat there and cold cold while the ice cream melted. It was his birthday and no offer of removing the dessert from the bill either. Overall a nice meal. Good company and super convenient place to eat before the Game.
    

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28. LB

    LorinB

    Edmonton

    1 review

    5.0

    1 review

    Dined on March 25, 2023

    overall5food4service5ambience5

    Me and my wife haven't been out on a date night for over a year and decided that we would try the Canadian Ice House for the Tomahawk steak night and we are glad we did. I might be remiss by only giving a four out of five stars for the food as the only thing that could have been better was that the seasomy steak sauce could have been thicker. Everything else was just fine, there was a large group of twenty people beside us and my wife being a social butterfly decided we needed to make friends. The people were very friendly and we had a great time joining their work party 🥳
    

    The Canadian Icehouse - Ice DistrictResponded on March 28, 2023Lorin, we are so grateful for your kind words. Thanks for sharing your review with us and the community. We appreciate the feedback and hope to see you again soon - Cheers!
    

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29. DC

    DCOO

    Calgary

    1 review

    4.0

    1 review

    Dined on March 24, 2023

    overall4food3service4ambience4

    Great concept, with a great overall set up. Obviously terrible parking.
    

    The Canadian Icehouse - Ice DistrictResponded on March 28, 2023Thank you for leaving us a review about our new location, it means a lot to have our guests share their experiences with us, especially as we continue to work out the new store opening glitches. We look forward to seeing you again soon - Cheers
    

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30. OT

    OpenTable Diner

    Edmonton

    2 reviews

    5.0

    2 reviews

    Dined on March 24, 2023

    overall5food5service5ambience5

    We enjoyed the Edmonton Dining special ! The steak, asparagus, potatoes, and salad starter were delicious The house salad dressing was great. The staff were all amazing and did a fantastic job taking care of all of the patrons. This was our first time here. The set up makes for a relaxed Sports surrounded night out!
    

    The Canadian Icehouse - Ice DistrictResponded on March 28, 2023Thank you so much for your positive review of our new Icehouse location. We really appreciate you taking the time to let us know that you had a great experience and our staff took great care of you! Hope to see you again soon - Cheers!
    

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31. w

    wanessac

    Edmonton

    1 review

    5.0

    1 review

    Dined on March 20, 2023

    overall5food4service5ambience5

    Pre-game meal and drinks before Oilers vs Sharks. Service was outstanding even when they got busy. Did the Ice Room (Vodka tasting in a room made of ice and held at -35C) which was mind blowing. Food was really good. Great place for sports fun, get reservations on Game days.
    

    The Canadian Icehouse - Ice DistrictResponded on March 24, 2023We'd just like to thank you very much for taking the time to send us a positive review! We strive to make every experience a great one and we hope you'll come back and visit us again - Cheers!
    

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32. CH

    CoryH

    Calgary

    3 reviews

    4.0

    3 reviews

    Dined on March 20, 2023

    overall4food3service4ambience4

    I honestly dont understand why this place is popular on game day. I like the canadian brewhouse on a normal day. On game day they only serve a small menu. The wings are extremely overpriced and came out very cold. Everything we had was cold and tbey forgot our ribs. It's a nice place to have a beer but thats about it. Updated april 13th. We went back and gave it another try. The food was hot this time and everything came in a timely fashion. The service both times was good. I just wish they had a few more appetizers on the menu.
    

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33. KL

    KathrynL

    Edmonton

    2 reviews

    5.0

    2 reviews

    Dined on March 20, 2023

    overall5food5service5ambience5

    We had such a great time before a hockey game. Great food and drinks and our server was incredible too. I'm sorry I don't remember her name. But she was great!
    

    The Canadian Icehouse - Ice DistrictResponded on March 24, 2023It was wonderful to hear you had a great experience with us! We look forward to seeing you again - Cheers!
    

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34. KS

    KylaS

    Edmonton

    15 reviews

    vip
    5.0

    15 reviews

    Dined on March 18, 2023

    overall5food5service5ambience5

    Our food was great, service was excellent. We will definitely be back to this location
    

    The Canadian Icehouse - Ice DistrictResponded on March 24, 2023Kyla, we are so grateful for your kind words. Thanks for sharing your review with us and the community. We hope to see you again soon - Cheers!
    

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35. OT

    OpenTable Diner

    Edmonton

    1 review

    3.0

    1 review

    Dined on March 16, 2023

    overall3food2service5ambience4

    Service was great, food was a little disappointing for the price .
    

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36. CE

    CherE

    Edmonton

    3 reviews

    5.0

    3 reviews

    Dined on March 16, 2023

    overall5food5service5ambience5

    Great food, ordered the club sandwich from the game day menu: it was delicious! Service was outstanding, our server was awesome. Looking forward to returning for pre-game food and bevies.
    

    The Canadian Icehouse - Ice DistrictResponded on March 20, 2023- thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again - Cheers!
    

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37. DB

    DeannaB

    Edmonton

    1 review

    5.0

    1 review

    Dined on March 14, 2023

    overall5food5service5ambience5

    Waitresses we're very nice and always there when you needed them.
    

    The Canadian Icehouse - Ice DistrictResponded on March 20, 2023It was wonderful to hear you had a great experience with us! We are so thrilled to hear our staff took great care of you while you dined with us! We look forward to seeing you again - Cheers!
    

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38. o

    oldredcar

    Edmonton

    1 review

    3.0

    1 review

    Dined on March 14, 2023

    overall3food1service4ambience2

    Ceaser salad was of poor quality service was excellent atmosphere was loud
    

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39. OT

    OpenTable Diner

    Edmonton

    4 reviews

    2.0

    4 reviews

    Dined on March 14, 2023

    overall2food1service5ambience2

    Booked a table for pregame drinks and food. Both drinks and food were very overpriced and the food was extremely disappointing. only redeeming part of the experience was the staff. They were all fantastic. I don’t think the wait staff will not be enough of a draw to return though. Based on this experience we will pick another restaurant for future pregame meals.
    

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40. OT

    OpenTable Diner

    Edmonton

    3 reviews

    5.0

    3 reviews

    Dined on February 27, 2023

    overall5food5service5ambience5

    Great atmosphere on game day. Great service and food was very good!
    

    The Canadian Icehouse - Ice DistrictResponded on March 6, 2023- Thank you so much for taking the time to leave us this amazing rating - It made our day! We can't wait to see you again - Cheers!
    

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