RoofTop at Exchange Place

Le recensioni di RoofTop at Exchange Place delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. K

   Kerlando

   New York2 recensioni

   2.0

   Visitato 6 giorni fa

   1. Complessivo 2
   2. Cibo 1
   3. Servizio 1
   4. Atmosfera 5

   Reservation time 7:45p, arrived at 7:30p. Was seated at 7:47p which was great. Scenery was wonderful but space is very limited. A bit over crowed and loud. We were seated at 7:47p and received our food at 8:55p. A couple arrived nearly 40min after we were seated and they were served before us. The funny thing about that is they ordered the same KFC wings that I did. Drinks were ok but overall the food was not up to par. The Salmon had no taste and our rice was served cold. I loved the view but it was bit too windy and chilly for my liking while I ate. I wouldn’t visit this place again.
   

   RoofTop at Exchange PlaceHa risposto 4 giorni fa

   Dear Kerlando, We are dedicated to providing excellent food and service, so I am truly sorry that we fell short in these aspects. Your feedback, which outlines our strengths and areas needing improvement, is valued as it helps to drive positive change. Thank you for sharing your review, and we look forward to the chance to make a better impression in the future. Sincerely, Restaurant Management
   

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2. OT

   Utente OpenTable

   New York1 recensione

   5.0

   Visitato 6 giorni fa

   1. Complessivo 5
   2. Cibo 4
   3. Servizio 5
   4. Atmosfera 5

   Worth the spend. Nice ambience nice reception team and the host.
   

   RoofTop at Exchange PlaceHa risposto 5 giorni fa

   Dear Anonymous, I am so glad to hear that you were pleased with our hospitality and ambiance. Your kind feedback is greatly appreciated and will be shared with our staff. It was a pleasure to host you, and we would be honored to serve you again soon! Best, Restaurant Management
   

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3. C

   CARLOS

   New York2 recensioni

   5.0

   Visitato 6 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Perfect date night. First time there. Amazing view and the service and DJ were excellent.
   

   RoofTop at Exchange PlaceHa risposto 5 giorni fa

   Dear CARLOS, It is awesome to hear that you had a great date night with us. Thank you for reviewing your experience! We appreciate your feedback and hope to serve you again soon! Best, Restaurant Management
   

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4. V

   Valdie

   New Jersey2 recensioni

   5.0

   Visitato 7 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Very great experience ❤️☺️ I can wait to come back 🌸✅
   

   RoofTop at Exchange PlaceHa risposto 5 giorni fa

   Dear Valdie, It is wonderful to hear that your experience was so nice that you would dine with us again! I will pass your kind feedback along to the entire staff, as our team here works hard to make our customers satisfied. Thank you for your patronage, and please come back soon. Best, Restaurant Management
   

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5. M

   Malena

   Miami1 recensione

   5.0

   Visitato 7 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Amazing experience and a breathtaking views nothing to complain just an amazing experience in general 
   

   RoofTop at Exchange PlaceHa risposto 5 giorni fa

   Dear Malena, I'm very happy to hear you enjoyed your meal with us and our incredible views. Thank you for your kind words. Our staff prioritizes pleasant service for every patron. We would love to serve you again soon! Best, Restaurant Management
   

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6. J

   Junior

   New Jersey2 recensioni

   2.0

   Visitato il giorno 4 maggio 2025

   1. Complessivo 2
   2. Cibo 4
   3. Servizio 4
   4. Atmosfera 4

   I asked for a table with a view and didnt get it, the servers were not as nice and my date had an accident with the food and they instead of helping kicked us out.
   

   RoofTop at Exchange PlaceRisposta inviata il giorno 9 maggio 2025

   Dear Guest, We are very sorry that you did not enjoy your time with us. I'm at your service should you like to discuss your experience in more detail. We appreciate the feedback and hope to serve you again. Sincerely, Restaurant Management
   

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7. R

   Richard

   Cancun2 recensioni

   4.0

   Visitato il giorno 25 aprile 2025

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 4
   4. Atmosfera 5

   Great experience. Small issues with food, but nothing major. Ambiance and service was great. It became chilly on the rooftop, but the staff turned on the portable heaters to attempt to keep everyone warm. Staff was very compromising and helpful with any issues that may have arose and we are grateful for them and their patience as well as attentiveness!
   

   RoofTop at Exchange PlaceRisposta inviata il giorno 26 aprile 2025

   Dear Richard, Thank you for your visit. We appreciate all your feedback, including recommendations for improvement, as it helps us to serve our customers better. We hope to welcome you back for a 5-star experience. Best, Restaurant Management
   

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8. M

   Maksym

   New Jersey1 recensione

   4.0

   Visitato il giorno 24 aprile 2025

   1. Complessivo 4
   2. Cibo 2
   3. Servizio 5
   4. Atmosfera 5

   Stylish place with great service, but the food was disappointing The restaurant has a fantastic vibe—stylish, atmospheric, and definitely a place that makes a great first impression. The service was also excellent: attentive and professional throughout our visit. However, when it comes to the food, it unfortunately didn’t live up to the rest of the experience. We ordered the Pan Seared Octopus, and it was the most disappointing dish of the evening—rubbery and overcooked, making it nearly impossible to enjoy. Definitely not what you’d expect at a place like this. On the brighter side, the cocktails were tasty, though they felt a bit light on the alcohol. And while we appreciated the option to get blankets when it got windy, we were surprised to hear they were only available for purchase, not as a courtesy. All in all, it’s a great spot for drinks and atmosphere, but I wouldn’t come here just for the food.
   

   RoofTop at Exchange PlaceRisposta inviata il giorno 25 aprile 2025

   Dear Maksym, Thank you for your patronage. We're delighted to hear that you enjoyed our stylish and fun atmosphere, as well as our excellent service. However, we are disappointed that our dishes did not meet your expectations. We truly value all feedback, including suggestions for improvement, as it helps us serve our guests better. We hope to welcome you back for a five-star experience in the future. Sincerely, Restaurant Management
   

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9. K

   Kamil

   New York1 recensione

   5.0

   Visitato il giorno 21 aprile 2025

   1. Complessivo 5
   2. Cibo 4
   3. Servizio 5
   4. Atmosfera 5

   The experience was very nice, food was great I just wish we had a little more to eat. The waiter was very present and overall the experience was lovely.
   

   RoofTop at Exchange PlaceRisposta inviata il giorno 25 aprile 2025

   Dear Kamil, We are delighted to hear that you enjoyed both the food and the service. I've noted your feedback regarding our portion size. Our goal is to provide a pleasant dining experience for all our guests, and we’re happy to know we succeeded with you. We look forward to serving you again soon. Best, Restaurant Management
   

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10. S

    Sabine

    New Jersey1 recensione

    5.0

    Visitato il giorno 20 aprile 2025

    1. Complessivo 5
    2. Cibo 5
    3. Servizio 5
    4. Atmosfera 5

    An amazing location to see the skyline of Manhattan! Also good food and very friendly people. We had a great time!
    

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    RoofTop at Exchange PlaceRisposta inviata il giorno 21 aprile 2025

    Dear Sabine, I'm delighted to hear you enjoyed your meal and our breathtaking views. Your kind words inspire us! Our dedicated staff strives to create unforgettable experiences for every guest. We look forward to welcoming you back soon! Best, Restaurant Management
    

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