RIBELLI

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1. A

   Alexandra

   1 review

   3.0

   1 review

   Dined 4 days ago

   overall3food4service1ambience3

   It had better times.. I was slightly dissatisfied.

   Report
2. E

   Elisa

   1 review

   3.0

   1 review

   Dined 7 days ago

   overall3food5service1ambience4

   Not enough waiters. We waited 20 minutes to place an order, than again half an hour until our plates were cleaned off and we could order another round of drinks, and in the end we waited another 20 minutes until we got the bill.

   Report
3. MM

   MelissaM

   Berlin

   2 reviews

   4.0

   2 reviews

   Dined on March 3, 2023

   overall4food5service5ambience4

   I booked last minute this restaurant to eat with my mum, we were just landing in Vienna and needed a place to eat. We had some difficulties to find the entrance as it’s inside an hotel and you’ll have to enter through the lobby. We took one truffle pizza and a salad to share, price were correct and the food very tasty. We had also a lovely waiter, even though he came a bit early at our table to take our order. The seat could be improved, we were sitting on a high bench without any pillow for my delicate bottom (yes, I’m a bit picky but if you want me to stay and drink all night, I need to be comfy) Overall we had a really nice evening for a reasonable price in a lovely restaurant, thanks to the all team.

   RIBELLIResponded on March 8, 2023#thanksforsharing #haveagreatweek #seeusooon

   Report
4. g

   gabriellac

   1 review

   3.0

   1 review

   Dined on February 25, 2023

   overall3food5service2ambience4

   The food is great here. However, last time I came the service was lower than I expected. We had to wait quite a lot until someone took us to the table, and it wasn’t even that busy. A staff member passed by us as we came in and she didn’t even say anything to us. One of the waiters came to serve us the dessert but he didn’t take our empty plates from the main course, just left it there. I also found it odd that staff members working as waiters don’t speak German?!… I mean, I understand when there is new staff, it can’t be perfect service, but still… The atmosphere is nice here in general, but I was a little bit disappointed they gave us a table in the corner where you’re quite isolated, although we had a reservation and there were still many tables free even when we left. Why wouldn’t you offer your customers a better table if they are available? Plus, it gets extremely warm inside, it feels like there is not enough air and it can make you feel like you just wanna go out or open a window.

   RIBELLIResponded on March 8, 2023Dear gabriellac, thank you very much for your post and that you took the time to give us feedback. Your input is very important for us, only this way we can work on ourselves and improve our performance. We would still be happy if you give us another chance to show you that we can do better. Have a wonderful week

   Report
5. T

   Trapanese

   1 review

   5.0

   1 review

   Dined on February 18, 2023

   overall5food5service5ambience5

   Cool Place with a very nice mood, combined with excellent food. Love it!

   RIBELLIResponded on February 25, 2023#thanksforsharing #welovepeople #rainisintheair

   Report
6. MP

   MariaP

   1 review

   4.0

   1 review

   Dined on February 17, 2023

   overall4food5service4ambience5

   RIBELLIResponded on February 25, 2023#thanksforsharing #breakfastlover #kleinaberfein

   Report
7. SM

   SelmaM

   1 review

   1.0

   1 review

   Dined on February 11, 2023

   overall1food1service1ambience1

   Das mit Abstand schlechteste essen was ich jemals gegessen habe, ich war zuvor nie dort da ich aus Deutschland bin anhand der Rezensionen habe ich dieses Restaurant ausgesucht für meinen Geburtstag, alle mein gäste waren so enttäuscht vom Essen und ich ebenso! Ich habe selten so schlecht gegessen das Personal war absolut nicht zuvorkommend obwohl keiner sein Essen angerührt hat..die Preise sind noch dazu eine Frechheit wenn man bedenkt wie schlecht das Essen war! Ich würde es niemals jemanden empfehlen und Vor allem auch nie wieder in. Erwägung ziehen dort zu essen.

   RIBELLIResponded on February 25, 2023Liebe SelmaM, danke das Du dir die Zeit für eine Bewertung genommen hast. Es tut uns sehr leid, dass ihr den Abend bei uns nicht wie erhofft genießen konntet. Darf ich dich bitten, uns eine direkte Mail zu senden, damit wir eine Möglichkeit finden, euren Besuch wiedergutzumachen. Wir wünschen Dir noch ein tolles Wochenende! Sonnige Grüße

   Report
8. DR

   DavidR

   Philadelphia

   16 reviews

   vip
   5.0

   16 reviews

   Dined on February 6, 2023

   overall5food5service5ambience5

   Everything was absolutely awesome!! The staff was so friendly and helpful. Food was amazing. Especially the brick oven pizza. They suggested the wine which was also perfect. Wish I had a bigger appetite to eat more.

   RIBELLIResponded on February 25, 2023#thanksforsharing #foodies #pizzalover

   Report
9. AS

   AndreasS

   1 review

   3.0

   1 review

   Dined on January 28, 2023

   overall3food3service4ambience4

   Schönes Lokal mit schönem Ambiente und nettem Service, allerdings hat die Küche nicht das Niveau dass die Preise vermuten lässt. Pizzen sind ok, die Salate geschmacklich mäßig und die Vorspeisen (im wesentlichen Wurst und Käse) eher einfallslos.

   RIBELLIResponded on February 25, 2023Dear AndreasS, thank you very much for your post and that you took the time to give us feedback. Your input is very important for us, only this way we can work on ourselves and improve our performance. We would still be happy if you give us another chance to show you that we can do better. Have a wonderful week(end)

   Report
10. j

    juli

    1 review

    3.0

    1 review

    Dined on January 28, 2023

    overall3food3service3ambience4

    Pizza was very good. The dessert was so small and not really good tbh, for 9.50€ i expected more.

    RIBELLIResponded on February 25, 2023Dear juli, thank you very much for your post and that you took the time to give us feedback. Your input is very important for us, only this way we can work on ourselves and improve our performance. We would still be happy if you give us another chance to show you that we can do better. Have a wonderful week(end)

    Report
11. S

    Stavros

    1 review

    5.0

    1 review

    Dined on January 9, 2023

    overall5food5service5ambience4

    Super perfect Great food Staff super amazing Thank you for the beautiful evening!

    RIBELLIResponded on January 19, 2023#thanksforsharing #seeusoon #tiramisulover

    Report
12. F

    Ferdi

    1 review

    2.0

    1 review

    Dined on January 7, 2023

    overall2food3service1ambience3

    Preise stark gestiegen, gleichzeitig Qualität und Service nach unten…

    RIBELLIResponded on January 19, 2023Lieber Ferdi, danke das Du dir die Zeit für eine Bewertung genommen hast. Es tut uns sehr leid, dass ihr den Abend bei uns nicht wie erhofft genießen konntet. Darf ich dich bitten, uns eine direkte Mail zu senden, damit wir eine Möglichkeit finden, euren Besuch wiedergutzumachen. Wir wünschen Dir noch ein tolles Wochenende! Sonnige Grüße

    Report
13. S

    Sanv

    1 review

    1.0

    1 review

    Dined on January 2, 2023

    overall1food1service1ambience1

    Very bad service. The waiter didn’t pay any attention. The wine we ordered (51 euro!) wasn’t worth the price. We left without eating and can’t recommend this place. The waitress was very nice and understanding that we were leaving. She couldn’t help that her colleagues were not offering any service at all.

    RIBELLIResponded on January 6, 2023Dear Sanv, thank you very much for your detailed feedback. We are very sorry that we could not provide our usual quality. So that we can make up for it on a next visit, please feel free to write us a direct message. All the best your RIBELLI team

    Report
14. YA

    YiannosA

    New York Area

    1 review

    5.0

    1 review

    Dined on December 29, 2022

    overall5food5service5ambience5

    Amazing food! A must visit restaurant.

    RIBELLIResponded on January 6, 2023#thanksforsharing #happyfriday #relax

    Report
15. OT

    OpenTable Diner

    Toronto

    1 review

    5.0

    1 review

    Dined on December 22, 2022

    overall5food5service5ambience4

    Really great meal. Marco took excellent care of us and my family loved the food. Truffle Pizza was a huge success. Totally recommend this restaurant for a casual and enjoyable meal.

    RIBELLIResponded on January 6, 2023#thanksforsharing #worklifebalance #welovepeople

    Report
16. m

    mazebb

    1 review

    3.0

    1 review

    Dined on December 21, 2022

    overall3food3service3ambience4

    very nice and stylish restaurant with very friednly staff. food was overall good, could be presented more nicely. majority of menu is vegetarian. unfortunately not everything on the menu was available so we had to change orders a couple of times.

    RIBELLIResponded on January 6, 2023Dear mazebb, thank you very much for your comment and for taking the time to leave us a message. Your feedback helps us to improve our performance and we take your input as an opportunity to discuss it in detail with our service team. We hope you will give us another chance to show you how it can be done better. Have a wonderful week your RIBELLI Team

    Report
17. TH

    ThomasH

    1 review

    4.0

    1 review

    Dined on December 20, 2022

    overall4food3service4ambience5

    Food only 3*, because Minestrone was just warm water with raw potatoes and chickpeas out of the can.

    RIBELLIResponded on January 6, 2023#thanksforsharing #haveawonderfulweekend #chocolatelover

    Report
18. OT

    OpenTable Diner

    Seattle

    9 reviews

    3.0

    9 reviews

    Dined on December 20, 2022

    overall3food2service2ambience4

    We were one of the first people to arrive for lunch. We ordered pizzas and the dough wasn't fully cooked nor was the cheese fully melted. We sent it back for more cooking and they were very frustrated by this. They said it was the style of pizza they make. 🤷‍♀️ I think what happened is the oven maybe hadn't gotten hot enough since we were there on the early side. I just thought it was bad that they wanted us to eat the not fully cooked dough and cheese not melted pizza.

    RIBELLIResponded on January 6, 2023Hey, thank you very much for your post and that you took the time to give us feedback. Your input is very important for us, only this way we can work on ourselves and improve our performance. We would still be happy if you give us another chance to show you that we can do better. Have a wonderful week(end)

    Report
19. CT

    ClaudiaT

    1 review

    5.0

    1 review

    Dined on December 11, 2022

    overall5food5service5ambience5

    Very good pizza and impeccable service! Reccomended

    RIBELLIResponded on December 17, 2022#thanksforsharing #aperitivocomingsoon #haveawonderfulweek(end)

    Report
20. RW

    RemcoW

    1 review

    4.0

    1 review

    Dined on December 10, 2022

    overall4food4service1ambience3

    Waitress was very grumpy. More service would be nice

    RIBELLIResponded on December 17, 2022#giveusanotherchance #thankyouforyourpatience #welovepeople

    Report
21. P

    Patrick

    1 review

    3.0

    1 review

    Dined on December 3, 2022

    overall3food2service2ambience3

    not an authentic Italian, food was expensive and not enough. pizza was ok, bit burned

    RIBELLIResponded on December 17, 2022#giveusanotherchance #thankyouforyourpatience #welovepeople

    Report
22. A

    Anonymous

    1 review

    2.0

    1 review

    Dined on December 2, 2022

    overall2food3service1ambience3

    My friends and I made reservations at Ribelli on a Friday night. We arrived promptly at the time of our reservation and were immediately told that the restaurant would only be serving pizzas and cold salads instead of their whole advertised menu including meats and pastas. We ordered within 15 minutes of arriving and then proceeded to wait for over 90 minutes for 3 identical pizzas while tables around us came and went, each receiving their food far quicker than ours. It was not until another waiter came to our table to ask how we were that we asked about our pizzas and they claimed they were just backed up. They compensated by offering us each one glass of wine. After finally receiving our food we were late to our plans after dinner and wanted to pay quickly. The waiter came by and presented our individual bills in which I was charged for 3 glasses of more expensive wine than I ordered and one more than I received. When telling the waiter he became aggressive and frustrated and told us that we should not be complaining about the service due to the busy condition of the restaurant and the singular glass of complementary wine we each received. After finally correcting my bill we left and were incredibly disappointed with our experience and do not recommend this restaurant.

    RIBELLIResponded on December 17, 2022Dear Daniel, thank you for your detailed feedback about your visit to our restaurant. We regret very much how you were welcomed in our restaurant and also that the subsequent service process did not meet our standard. We sincerely apologize and would like to ask you to contact us directly so that we can make it up to you on your next visit: gm.wien@25hours All the best your RIBELLI Team

    Report
23. SS

    SuzanaS

    1 review

    5.0

    1 review

    Dined on November 30, 2022

    overall5food5service4ambience5

    I enjoyed the atmosphere in the location and in sum I was very satisfied.

    RIBELLIResponded on December 17, 2022#thanksforsharing #breakfastloverIn #welovepeople

    Report
24. I

    Ines

    1 review

    3.0

    1 review

    Dined on November 24, 2022

    overall3food2service5ambience5

    Nice service and interior. We were disappointed by the food. Especially regarding the price-value aspect.

    RIBELLIResponded on December 17, 2022#giveusanotherchance #thankyouforyourpatience #welovepeople

    Report
25. GM

    GiselaM

    Austria

    1 review

    5.0

    1 review

    Dined on November 19, 2022

    overall5food5service5ambience5

    Super Abend obwohl wir eine riesen Gruppe waren (und am Ende noch mehr als angesagt). Das Team hat sich ordentlich ins Zeug gelegt alles zu regeln, auch mit vielen Kindern. Sehr empfehlenswert auch für große Gruppen mit Kinder. Das Essen wunderbar wie immer, Service schnell und freundlich. Von uns volle Punkte!

    RIBELLIResponded on December 17, 2022#thanksforsharing #haveawonderfulweekend #chocolatelover

    Report
26. F

    Family

    1 review

    2.0

    1 review

    Dined on November 16, 2022

    overall2food1service2ambience3

    I was often in 25h Restaurant and I wanted to bring my parents because we were on the city in a family trip, I got disappointed, the food is not that tasty and drinks and everything overpriced, I also asked the waiter for some recommendation and looked confused and did not answer me, I think there is plenty room for improvements

    RIBELLIResponded on December 17, 2022#giveusanotherchance #thankyouforyourpatience #welovepeople

    Report
27. J

    Jeremy

    1 review

    5.0

    1 review

    Dined on November 12, 2022

    overall5food5service5ambience5

    Great food, great atmosphere. Very detail oriented service. Great italian restaurant

    RIBELLIResponded on November 14, 2022#thanksforsharing #twentyfivelovesyou #seeufriday

    Report
28. AG

    AlexandraG

    1 review

    5.0

    1 review

    Dined on November 11, 2022

    overall5food5service5ambience5

    We come here regularly, even with our kids, they are always extra kind and flexible and food is very good.

    RIBELLIResponded on November 14, 2022#thanksforsharing #haveagreatweek #seeusooon

    Report
29. MS

    MartinS

    1 review

    5.0

    1 review

    Dined on November 11, 2022

    overall5food5service5ambience5

    Very delicious! Great experience. We will come again!

    RIBELLIResponded on November 14, 2022#thanksforsharing #twentyfivelovesyou #seeufriday

    Report
30. IL

    IsabeleL

    1 review

    3.0

    1 review

    Dined on October 29, 2022

    overall3food2service3ambience3

    The service was slow. The food was expensive, mas was not si good.

    Report
31. HF

    HarryF

    1 review

    1.0

    1 review

    Dined on October 29, 2022

    overall1food1service1ambience1

    we had a bad service, waiting very long for only three pizzas (!!!!!!) and salads, we got menues for deserts, but then also waiting for service .... fortyfive minutes :((

    Report
32. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on October 28, 2022

    overall5food5service5ambience5

    Nice Italian place with delicious food. Totally recommend!

    RIBELLIResponded on November 14, 2022#thanksforsharing #realplacerealpeople #amazing

    Report
33. M

    Mup68

    1 review

    4.0

    1 review

    Dined on October 22, 2022

    overall4food4service2ambience5

    We really enjoyed the food and the atmosphere. Also a nice audience. Although there was enough personel things didn't seem to workout well. Mistakes were made in the ordering. If we spoke to the waiter he said he would solve it but he forgot it or it took quiet some time to bring us the food or drink.

    Report
34. B

    Bell

    1 review

    5.0

    1 review

    Dined on October 21, 2022

    overall5food5service5ambience5

    Very tasty food and very kind atmosphere. We go there often and like the place very much

    Report
35. M

    Matthias

    1 review

    5.0

    1 review

    Dined on October 18, 2022

    overall5food5service5ambience5

    Fine place, polite service, great food. Going there again.

    Report
36. N

    Nisi

    1 review

    1.0

    1 review

    Dined on October 15, 2022

    overall1food1service3ambience3

    Leider sehr enttäuscht. Tagliatelle ala Bolognese (die 20€ kosten), waren lieblos aufs Teller geklatscht, Nudeln waren hart und das Fleisch hat gestunken (kein Parmesan). Auf meine Beschwerde hin, tauschte mir der Kellner das Essen kostenlos aus in Nudeln mit Oktobus. Geschmacklich war dies etwas besser, jedoch die Nudeln viiiieeeellll zu hart, konnte es kaum beißen. Alles in allem war ein kompletter Reinfall. Das einzig Positive war, dass wir zum Schluss noch ein Tiramisu aufs Haus bekommen haben. Habe aber auch schon deutlich bessere gegessen. Die Pizza vom meinem Freund war okay, jedoch hatte die Salami einen eigenartigen Geruch und es war viel zu viel Käse drauf.

    Report
37. M

    Mabi

    1 review

    2.0

    1 review

    Dined on October 15, 2022

    overall2food2service1ambience4

    Ich war nicht erstes Mal in Ribelli, erstes Mal aber war Service so schlecht und Pizza ebenfalls. Schade

    Report
38. SS

    SelmanS

    1 review

    5.0

    1 review

    Dined on October 6, 2022

    overall5food5service4ambience5

    Es war sehr Angenehm das essen war sehr Lecker auf jeden Fall zum empfehlen.

    Report
39. B

    Billi

    1 review

    4.0

    1 review

    Dined on September 28, 2022

    overall4food5service4ambience4

    Kann nichts schreiben……………………………………………………………………………

    Report
40. HS

    HankS

    1 review

    3.0

    1 review

    Dined on September 24, 2022

    overall3food3service2ambience4

    Quite bad service, slow, little language skills. pizza is quite expensive but quite small and nothing special

    Report