Fogo de Chao - New York

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1. J

   Jerseybryan

   Philadelphia

   22 reviews

   vip
   2.0

   22 reviews

   Dined 3 days ago

   overall2food4service5ambience2

   Manager at host stand was rude. We had guest arrive prior to the main group. The manager told us we could go get our guests at the bar and then be seated. Typically the host or manager would simultaneously seat our party and send someone to get the other guests. This wasn’t a polite request from this gentleman, it was a rude “you go get your guests” - not representative of the Fogo brand. The rest of the staff were fantastic as usual.

   Fogo de Chao - New YorkResponded 1 day agoProviding top-notch service is what we strive for and what you describe does not align with our standards. We would like to learn more about the details of your visit. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

   Report
2. l

   luzz

   New York Area

   1 review

   vip
   3.0

   1 review

   Dined 3 days ago

   overall3food4service1ambience5

   The ambience, food and drinks are amazing. But the service is TERRIBLE, we waited 45 min after our reservation time, after insisting many times to the host. Once seated, no waiter approached to explain the buffet, had to ask 3 times for tap water, and chased the waiter for wine and other drinks. The last waiter that served the table was in a terrible mood almost throwing dishes and utensils at the table.

   Fogo de Chao - New YorkResponded 2 days agoWhile we're glad you enjoyed the food and ambiance, we are sorry to hear that the service was less than satisfactory. Providing excellent service is important to our team so please know that we will be addressing your comments. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

   Report
3. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   We waited 40 minutes for the table, instead it was perfect

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4. B

   diarayeB

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   One of my favorite places in nyc I will go over and over again

   Report
5. DF

   DashkaF

   New York Area

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food4service5ambience5

   I enjoyed it . Service was great , waiter made sure we was good every second

   Report
6. OT

   OpenTable Diner

   London

   1 review

   vip
   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   I took my daughter here for the first time for her birthday and it didn’t disappoint. I had my reservations about a chain restaurant but the food was delicious and well prepared. The meat was all juicy, the market bar was fresh and the cheddar puffs were to die for! The service was amazing! Someone was always available to help you. The only downside I would say is the waiting to be seated was disappointing. We came 30 mins before our reservation and we were seated about 35 minutes after we came. A bunch of people that came on time for their reservation were seated late so my advice is come early!!! It was well worth the wait!!!

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7. W

   Wireboy

   Washington DC

   1 review

   3.0

   1 review

   Dined 7 days ago

   overall3food4service3ambience3

   The food was quite good but they were busy and apparently understaffed as meat was extremely slow in being delivered to tables. We were left trying to flag down servers and were only able to obtain three items in the first half hour of our visit.

   Fogo de Chao - New YorkResponded 5 days agoPlease know our team works hard to serve our guests in a timely manner and apologize you had to flag down your servers multiple times. This will be discussed with our team to ensure future visits runs smoothly. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

   Report
8. V

   Vicojr3

   New York Area

   15 reviews

   vip
   5.0

   15 reviews

   Dined 7 days ago

   overall5food5service5ambience5

   10 th anniversary of being in NY celebrating the occasion

   Report
9. OT

   OpenTable Diner

   Charleston

   1 review

   5.0

   1 review

   Dined on March 17, 2023

   overall5food5service5ambience4

   This place is great, a bit crowded, no waiting, so mu ccg food that you need to pace yourself. Meat is so tender, cocktail drinks is strong. Would definitely go back here again

   Report
10. V

    Vallai

    Toronto

    37 reviews

    vip
    5.0

    37 reviews

    Dined on March 14, 2023

    overall5food5service5ambience5

    Great food and variety! Love the service

    Report
11. MG

    MarciaG

    New England

    3 reviews

    5.0

    3 reviews

    Dined on March 13, 2023

    overall5food5service5ambience5

    Wonderful food and attentive waitstaff. Manager stopped by to ask if we needed anything. Beautiful restaurant.

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12. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on March 12, 2023

    overall5food5service5ambience5

    Amazing delicious Grear ambiance and wonderful meal

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13. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on March 12, 2023

    overall5food5service5ambience5

    Great experience and made my daughters birthday a success.

    Report
14. OT

    OpenTable Diner

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on March 12, 2023

    overall5food4service5ambience4

    Fuimos en pareja con amigos . Las reservas son caóticas no respetan la hora. Pero una vez que nos sentaron muy bien. Marina nos atendió muy muy bien

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15. M

    Miele2

    New York Area

    27 reviews

    vip
    5.0

    27 reviews

    Dined on March 12, 2023

    overall5food5service5ambience5

    Awesome birthday dinner! Thanks for making his birthday so special. Everything was delicious and the service was fantastic.

    Report
16. OT

    OpenTable Diner

    Las Vegas

    3 reviews

    4.0

    3 reviews

    Dined on March 11, 2023

    overall4food5service3ambience4

    It was a nice place to visit. Don’t be shy and ask for the good stuff. They will bring it around.

    Report
17. HL

    HughL

    New York Area

    35 reviews

    vip
    5.0

    35 reviews

    Dined on March 8, 2023

    overall5food5service5ambience5

    Terrific! Salad bar and meat options plentiful and of great quality. Not rushed, excellent service — Ismael and many others gave it that personal touch! We will be back!

    Report
18. OT

    OpenTable Diner

    Washington DC

    1 review

    2.0

    1 review

    Dined on March 8, 2023

    overall2food2service3ambience5

    It was my son’s 21st birthday . The atmosphere was amazing. We came for the experience of the variety of meats. We were unable to get more than six varieties of meat. It was a little hard to get a waiter at times, even though there’s seem to be several in the proximity of our table. Overall, my son enjoyed his birthday, but I wish the New York location had more varieties of meat and the wait staff was more attentive to tables

    Fogo de Chao - New YorkResponded 5 days agoOur guests should be able to try all of the meat cuts that they would like and we are sorry to hear this. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
19. OT

    OpenTable Diner

    Dallas

    16 reviews

    vip
    5.0

    16 reviews

    Dined on March 7, 2023

    overall5food5service5ambience5

    Service was great and food was delicious! Amazing salad bar!

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20. OT

    OpenTable Diner

    New York Area

    1 review

    4.0

    1 review

    Dined on March 7, 2023

    overall4food4service5ambience5

    be conservative about flipping the signal for more meat! or else you’ll be rushed

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21. OT

    OpenTable Diner

    New York Area

    5 reviews

    vip
    5.0

    5 reviews

    Dined on March 5, 2023

    overall5food5service5ambience5

    YEN, in the upstairs bar of the midtown Fogo de Chao location was so friendly, amazing and personable. She was also so knowledgeable and thorough with information about the restaurant. Why wouldn’t you come back here? I will.

    Report
22. B

    Bavy1234

    Chicago

    1 review

    2.0

    1 review

    Dined on March 4, 2023

    overall2food2service2ambience4

    Had to wait a long time for Gauchos to come by the table with meats. Requested certain meats and cheese and some never showed we got frustrated asking and just stop.

    Fogo de Chao - New YorkResponded on March 6, 2023Our team is saddened to read of your disappointment in your experience. We work hard to provide attentive service, so we'd like to speak with you further about these concerns. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
23. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on March 4, 2023

    overall5food5service5ambience5

    Everything was great. Food was excellent n the service was great. Love it n will continue going!!!

    Report
24. OT

    OpenTable Diner

    London

    4 reviews

    5.0

    4 reviews

    Dined on March 4, 2023

    overall5food5service5ambience5

    Excellent. Salad bar was incredible. Meat superb quality. 21st Birthday celebration for our son. We were well looked after including a Birthday surprise dessert for the Birthday boy.

    Report
25. LG

    LinaG

    New York Area

    1 review

    5.0

    1 review

    Dined on March 3, 2023

    overall5food4service5ambience5

    Woman’s Day!

    Report
26. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on March 3, 2023

    overall5food5service5ambience5

    Attended the Zuccardi wine experience. Everything was phenomenal and the service was amazing. Food and wine was great. Definitely will be returning!!

    Report
27. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on February 25, 2023

    overall5food5service5ambience5

    Loved it. Ambiance was amazing the food was constant and delicious. One of my new favorite spots in the city now.

    Report
28. N

    Natty

    New York Area

    31 reviews

    5.0

    31 reviews

    Dined on February 25, 2023

    overall5food5service5ambience5

    Amazing food and service! Thank you Jorge, Rodrigo, Laudir, Manuel, Yocalis!! You guys rock!

    Fogo de Chao - New YorkResponded on February 27, 2023Thank you for your kind recognition of our team. We hope to welcome you back soon, as we are always happy to serve you!

    Report
29. OT

    OpenTable Diner

    New York Area

    6 reviews

    5.0

    6 reviews

    Dined on February 25, 2023

    overall5food5service5ambience5

    Always great time at Fogo de Chao! The full experience is always the best choice. Great meat and great service! Wonderful lamb!

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30. OT

    OpenTable Diner

    New York Area

    9 reviews

    vip
    2.0

    9 reviews

    Dined on February 24, 2023

    overall2food4service1ambience2

    Service was below par from the get go. Forgot drinks, steak took about an hour. Very unfriendly staff in general. This was my 5th time and it was the first time disappointing.

    Fogo de Chao - New YorkResponded on February 27, 2023We apologize for any inconvenience caused by the service you received from our team. We would like to address the service you encountered, as this is not a reflection of our business standards. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
31. c

    chaps

    New York Area

    67 reviews

    vip
    5.0

    67 reviews

    Dined on February 23, 2023

    overall5food5service2ambience5

    Very hard to place my lunch order. Had to find a server and a host to place my order. Market table excellent!

    Report
32. KP

    KathyP

    Atlanta Metro

    5 reviews

    4.0

    5 reviews

    Dined on February 22, 2023

    overall4food4service5ambience5

    Great aero de, compared to other foto de chai restaurants, the salad bar was missing several items and even the meat selection was not the same.

    Report
33. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on February 22, 2023

    overall5food5service5ambience5

    Worth! Very good food, service, vibe!!

    Report
34. SS

    SirSquaglton

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on February 20, 2023

    overall5food5service4ambience5

    Brazilian Steakhouses are a thing of beauty, unlimited meat on skewers being brought around consistently for you to enjoy hot and at the preparedness of your choosing. Fogo de Chão is on of these such places, and they’re good at what they do. The meats, coupled with appetizers brought regularly and a salad bar with other appetizers like cheeses, vegetables, and salads were all delightful. My only qualm with the restaurant during our visit was they went through a period of 15-20 minutes not bringing food to our table. I’m not sure if it was a reset period of them pre-preparing meats and cooking them in bulk again or our stay had exceeded their normal tables time span, but nonetheless was a feature that we had experienced.

    Report
35. OT

    OpenTable Diner

    Poland

    3 reviews

    5.0

    3 reviews

    Dined on February 20, 2023

    overall5food5service5ambience5

    È la seconda volta che torno e a distanza di anni lo trovò sempre eccezionale! Piccolo neo avendo avuto un tavolo in disparte, non molto a vista,abbiamo dovuto sollecitare la presenza del personale! Comunque tutto veramente eccellente!

    Report
36. NP

    NickP

    New York Area

    1 review

    2.0

    1 review

    Dined on February 20, 2023

    overall2food5service4ambience3

    Everything about Fogo is amazing. But not everything is great. They don’t check the glasses they give for their customers Because i took a sip of water and cut my lip on the broken glass! When i told a food runner.. she didn’t speak much English bc there was no apology of any kind. I wasn’t expecting much but wanted someone to show some concern as my entire meal was bloody.

    Fogo de Chao - New YorkResponded on February 22, 2023Nick, we're sorry to read of your disappointment in your experience. We work hard to attend to our guests as efficiently as possible and appreciate you bringing this to our attention. Our team would like to discuss your visit personally and ask that you reach out. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Best.

    Report
37. MP

    MichaelP

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on February 20, 2023

    overall5food5service4ambience5

    Come hungry! Once the meat starts coming around you will be happily overwhelmed with all of the different choices. Everything was cooked to perfection and deliciously seasoned. Great experience for my Bday. Will definitely be back again.

    Fogo de Chao - New YorkResponded on February 21, 2023We're pleased to hear that you enjoyed your birthday dinner, Michael! Thank you for choosing to celebrate at Fogo. We hope to see you again for your next special occasion!

    Report
38. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on February 19, 2023

    overall3food4service2ambience5

    We got the full experience. It was delicious when the food came… keyword: when. We were expecting the food to come around in a timely fashion. A waiter/waitress would come around with a certain meat every 10 minutes…it was awkward waiting for more food to come when your hungry and have been looking forward to it all day. Another thing was, they kept coming around with the same meat, looking at the full experience menu, we probably got 7 out of the 14 different meats. We had to ASK for the other meats and even when we asked it took 20 minutes to finally get a new meat after saying no go all the ones we already got. As we were sitting there, we noticed tables around us were sending their checks back complaining how they’re being charged for things they didn’t get. Then when it came time to us getting our checks there was $75 worth of stuff on the check that we simply didn’t order or get. The atmosphere is beautiful and I’m sure is a nice experience when put together correctly. But for my first time dining there it was definitely a little disappointing how unorganized it was.

    Fogo de Chao - New YorkResponded on February 23, 2023It disappoints us your most recent visit left you with a negative impression. Please know we hold ourselves to a high standard of excellence and it's vitally important that our team is offering top-notch service every time. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
39. RD

    RichardD

    1 review

    5.0

    1 review

    Dined on February 19, 2023

    overall5food5service5ambience5

    I've been a few times but everything was great as always.

    Report
40. OT

    OpenTable Diner

    New York Area

    8 reviews

    5.0

    8 reviews

    Dined on February 19, 2023

    overall5food5service5ambience5

    Great food, great service a special shout out to the server Andrea. She made sure everything was perfect.

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