Shin ka Gyuu - Permanently Closed

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1. NI

   NahumI

   Vancouver

   1 review

   4.0

   1 review

   Dined on March 5, 2022

   overall4food4service3ambience3

   I think going there on a weekend was my mistake. We couldn't find parking, the place was noisy, food didn't come for over 1/2 hour, and the place was short staff, and they ran out of pretty much everything. Our previous experience was much more pleasant.

   Report
2. OT

   OpenTable Diner

   Vancouver

   1 review

   1.0

   1 review

   Dined on February 28, 2022

   overall1food1service3ambience3

   I’ve been there a while ago when they still had the $78 menu. Come back this time and realize the only choice if you want wagyu beef is $98. Not many options to choose from the menu and not to mention that most of them are not available. We were told that no tomato soup base today which make us a bit disappointed since they only have 4 soup based options and tomato is the only soup base that we want. Later on, when we ordered our food, there were many other things that they don't have too. Also, sashimi is not fresh. This is totally not worth paying $98.

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3. DJ

   DavidJ

   Seattle

   3 reviews

   4.0

   3 reviews

   Dined on February 27, 2022

   overall4food4service4ambience4

   A fun place, nice ambience and the food was delicious and plentiful

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4. d

   dianac

   Vancouver

   1 review

   5.0

   1 review

   Dined on January 28, 2022

   overall5food5service5ambience5

   It was our first time eating here and servers are very helpful, friendly and accomodating. Food wise we love it so much! Will come back for sure.

   Report
5. NF

   NotaFoodie

   Vancouver

   16 reviews

   4.0

   16 reviews

   Dined on January 26, 2022

   overall4food4service4ambience3

   It’s a pretty good all you can eat place. Good variety of foods and ingredients.

   Report
6. BL

   BrenL

   Vancouver

   1 review

   3.0

   1 review

   Dined on January 24, 2022

   overall3food3service2ambience4

   We went during the dine out Vancouver. When we entered the ambiance was lovely but then when we saw that the waitresses were wearing what looked like maid uniforms we were all immediately questioning why the women waitresses had to wear maid-like uniforms (there were 5 of us. 3 women and 2 men) The men waiters wore black pants and a dress shirt. The women should be able to wear just pants and dress shirt or blouse as well. We probably will not go back there just because of that. The sushi (aburi) was good and the rest was mediocre/average for the price. Service was slow that night as well. Please remember that we are in the year 2022 and equality between men and women is moving forward not backwards. Peace and love ❤️

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7. m

   mmhh2022

   1 review

   3.0

   1 review

   Dined on January 23, 2022

   overall3food2service3ambience2

   I was disappointed that my beer came with ice in a glass cup Who wants beer with ice? Foods were ok Should have more selections for veggies the price I understood that might short staff for busy Saturday night so pretty good for the night

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8. WC

   WinnieC

   Vancouver

   1 review

   5.0

   1 review

   Dined on January 23, 2022

   overall5food5service5ambience5

   It's a great Girls Night Out environment. Me and my friends really enjoy the food and service there.

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9. MH

   MichaelH

   1 review

   3.0

   1 review

   Dined on January 22, 2022

   overall3food5service2ambience3

   Food was good. Service was mediocre. Vegetable bar was not full. Ran out of spoons

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10. W

    Wall

    1 review

    3.0

    1 review

    Dined on January 21, 2022

    overall3food2service2ambience3

    We ordered 4 dine out menu and they served only 3 Wagyu Beef which is the most expensive item. We didn't know until we saw the phone again. Waitress was serving OK but she was not attentive and the helpers weren't very helpful.

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11. OT

    OpenTable Diner

    Vancouver

    10 reviews

    4.0

    10 reviews

    Dined on January 21, 2022

    overall4food4service4ambience4

    One of my fave places to go to! Always a good time and satisfying. It was pretty busy and service was a bit slow cause didn’t seem like enough staff on the floor but they tried to be as accommodating as possible and pleasant!

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12. GG

    GroovieGurlie

    Edmonton

    18 reviews

    2.0

    18 reviews

    Dined on January 20, 2022

    overall2food2service2ambience2

    I guess with any AYCE joint, it's more about "eating your money's worth" than the quality of the food. If I could sum up the food in one word, it would be "meh". Service not the best. They clear your empty plates pretty fast and the food arrives quickly, but don't expect anyone to go above and beyond that.

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13. K

    Kirsten

    Vancouver

    2 reviews

    2.0

    2 reviews

    Dined on January 16, 2022

    overall2food5service2ambience3

    Had a reservation for 6 people at 8pm. They didn’t seat us until 903pm. They closed at 10. So we had an hour to rush for a friends 50th. Also, they had no beer. They let us stay but it wasn’t relaxing knowing we were past their closing time. Staff was great. Food was fantastic.

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14. OT

    OpenTable Diner

    Vancouver

    1 review

    5.0

    1 review

    Dined on January 16, 2022

    overall5food5service5ambience5

    Very good!

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15. T

    Teddy

    Vancouver

    1 review

    3.0

    1 review

    Dined on January 3, 2022

    overall3food3service3ambience3

    Lots of items were out of stock for the ACYE.

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16. J

    Josh

    San Francisco

    4 reviews

    3.0

    4 reviews

    Dined on January 1, 2022

    overall3food3service2ambience4

    Slow service

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17. S

    Sally

    1 review

    1.0

    1 review

    Dined on January 1, 2022

    overall1food1service1ambience1

    We went with a small group on New Years Eve. Our reservation was for 8pm and they did not seat us until 8:30pm. When we sat down they told us that they are sold out of hard liquor, wine, sake and they only have beer. They also told us at we had a minimum spend on the menu and that the cheaper menu item was "sold out." We ordered drinks and appetizer and the food did not arrive until 9:30pm , 1.5 hours after our reservation. A new server came to the table and explained that our table did not have a server as he left. The new server told us that they are not sold out of hard liquor but they are sold out of all sushi. We saw 10 tables around us get served before we were served. We ended up walking out of the restaurant at 9:45pm after still not having our order taken. It was a very horrible experience. The manager then told us it was our fault that we did not come and find her and tell her this was happening.

    Shin ka Gyuu - Permanently ClosedResponded on January 13, 2022We are so sorry for you and your friend’s dining experience. We have disappointed you and disrupted a night that should have been an extraordinary night. This has highly attracted our attention, regarding our lack of management and training which further caused such a discomfort. We will message you privately regarding a specified compensation. Even though we know it is nothing compared to the loss of that night, we would still love to do something to make up for the night.

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18. NR

    NaomiR

    Vancouver

    3 reviews

    vip
    5.0

    3 reviews

    Dined on January 1, 2022

    overall5food5service4ambience4

    The food was very delicious but very pricey!!!

    Report
19. DD

    DemandingDavid

    Vancouver

    1 review

    1.0

    1 review

    Dined on January 1, 2022

    overall1food1service1ambience2

    Completely not up to the standard of the price. The beef quality was like normal beef (even though with wagyu price tag). The environment is noisy. Many people walk around. No refill even though all-you-can-eat, wait or/waitress are extremely impatient.

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20. Q

    Qwerty

    1 review

    3.0

    1 review

    Dined on January 1, 2022

    overall3food4service1ambience3

    Even though the food was very delicious the service unfortunately took way too long. We waited 25 minutes for our second round of meat and even half an hour for a milk tea. Having this time to eat in peace is really important since you only have got 120 minutes from start to finish. Wouldn't go there again considering the high priced menu.

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21. b

    bryanl

    Vancouver

    2 reviews

    2.0

    2 reviews

    Dined on December 25, 2021

    overall2food2service5ambience3

    Not worth money

    Shin ka Gyuu - Permanently ClosedResponded on January 13, 2022Hi, we are sorry for what happened. We have already noticed and has made adjustments on our menu. A newly introduced $58 menu that includes Angus Beef and a sashimi platter, where we hope this can bring a better dining experience.

    Report
22. PW

    PhilipsW

    1 review

    3.0

    1 review

    Dined on December 15, 2021

    overall3food4service2ambience4

    Been there twice within a week, in almost 2 extreme. First time was all 5 stars all round, back in less than a week, the waitress was not familiar with their menu, every order took at least 10 minutes to arrive, including a simple glass of ice water. Ginger ale was good the 1st time tasted like soda water the 2nd time. Is soft drinks that expensive? It was a Thursday and Tuesday for both visits, not busy at all. Soy sauce ran out at 7pm, asked twice and still didn't get it. At 8pm Sesame sauce out, lots of veggies were out and was told they all gone. Meet is the same good though. Only special goid deals will make me togo again.

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23. SS

    ShellySong

    Montreal

    2 reviews

    5.0

    2 reviews

    Dined on November 13, 2021

    overall5food5service5ambience5

    The most amazing dine in when we stay in Vancouver!! Please try !!!! Waiters and waitresses are sooo very nice

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24. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on November 8, 2021

    overall5food5service5ambience5

    I took my family here the food was great idk why such bad reviews but I went to this place twice and you get all your money's worth.

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25. EC

    EugeniaC

    Vancouver

    12 reviews

    3.0

    12 reviews

    Dined on November 5, 2021

    overall3food3service3ambience3

    Food was okay, we had the more expensive menu with the wagyu. The chef choice beef was better than the wagyu.

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26. RC

    RChan

    Vancouver

    1 review

    vip
    3.0

    1 review

    Dined on October 31, 2021

    overall3food3service2ambience3

    Food quality and selection was good, meat dishes and sashimi / sushi ordered are still brought to your table by the servers, but vegetables and a few condiments are now at a self-serve bar, so it creates a lot of traffic from customers weaving in between tables, and a few times the servers/customers almost collided between the narrow pathways. Kudos to all of the servers who were very pleasant and friendly and doing the best they can (there is no system from management so everyone is doing everything), but they are severely short-staffed for an AYCE thus service is very slow; we went on a weeknight and by 7:30pm it was jam packed. Best to order all of your dishes on the first go or you'll be waiting for a long time.

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27. OT

    OpenTable Diner

    Vancouver

    6 reviews

    vip
    2.0

    6 reviews

    Dined on October 23, 2021

    overall2food2service1ambience2

    Bad service. Only 3 people out of everyone on the floor was helpful. I was shushed by who I think is the manager and said he would be back but he did not until half an hour later when we have already been helped. He clearly saw that we were helped and came back to ask what we needed afterwards. Food was mediocre at best. Wagyu beef was not good or worth the money.

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28. W

    Wasbii

    Vancouver

    3 reviews

    5.0

    3 reviews

    Dined on October 22, 2021

    overall5food5service5ambience5

    Excellent food and great services!

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29. OT

    OpenTable Diner

    Vancouver

    2 reviews

    vip
    4.0

    2 reviews

    Dined on October 20, 2021

    overall4food4service3ambience3

    Food is good but lack of varieties, and the delivery is really slow especially on Waygu beef!

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30. OT

    OpenTable Diner

    Vancouver

    1 review

    4.0

    1 review

    Dined on October 20, 2021

    overall4food2service4ambience4

    No Tuesday promotion 50% off for ladies anymore. New menu is introduced - uploaded here for you. Quality of food is not as good as before. For example, tuna avocado salad use raw cabbage instead of lettuce. It is hard and tasteless..

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31. J

    Johnny

    1 review

    5.0

    1 review

    Dined on October 17, 2021

    overall5food5service5ambience3

    We went there to celebrate friend’s birthday. The foods were great. We liked the chef’s choice of the day. We also liked the dessert selection such as sesame ice cream 😋

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32. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on October 1, 2021

    overall5food5service5ambience5

    Quality of the food was great. Staff was also very friendly. Would definitely come back.

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33. OT

    OpenTable Diner

    Vancouver

    1 review

    2.0

    1 review

    Dined on September 30, 2021

    overall2food1service3ambience3

    Food quality is not good

    Report
34. NY

    NicoleY

    Vancouver

    2 reviews

    vip
    3.0

    2 reviews

    Dined on September 30, 2021

    overall3food4service2ambience4

    The food was great but the service was slow, the servers always mix up our orders with the table next to us.

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35. z

    zach

    1 review

    5.0

    1 review

    Dined on September 25, 2021

    overall5food5service5ambience4

    For first-timers, the four fixed price packages can be a mite confusing. We went with the $78 dollar which allows for sushimi. Although many dishes are unlimited, you'd be hard-pressed to order more than a normal share - it is deceptively filling, and really very good. The hot pot is a novelty for a date night, and it turned out to be just as good on its own. Excellent broth, vegetables, tofu, udon, and the meat choices that one dips in the boiling broth and then into egg. From what we tried from the buffet it was all fresh. The meat was extremely tender. We also ordered sushimi which probably wasn't necessary, but the fish quality was good. The pickled ginger was fresh and snappy, not dull and limp. I ordered the gyoza and it was very tasty - including all the dipping options. To be quite honest, there wasn't anything that didn't look good or taste good. The interior is dark and average, but incredibly clean. Music runs the gambit of anime to pop and might be a little loud. However, heartily recommend it.

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36. OT

    OpenTable Diner

    Las Vegas

    5 reviews

    3.0

    5 reviews

    Dined on September 19, 2021

    overall3food3service2ambience4

    Service was not great. Fire kept going out. Service was slow

    Report
37. L

    Luv2dine

    Vancouver

    2 reviews

    vip
    3.0

    2 reviews

    Dined on September 12, 2021

    overall3food3service1ambience4

    Service was very poor. Items did not come in time. Had to constantly re-order. People seated after us got food first.

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38. L

    Lingxx

    Toronto

    1 review

    5.0

    1 review

    Dined on August 14, 2021

    overall5food5service4ambience5

    Loved the food, shashimi was so good, wish we could’ve gotten more than just 2pcs/person. But still amazing! Service was good! Great atmosphere. Would come again!

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39. S

    Sasa

    Calgary

    47 reviews

    vip
    4.0

    47 reviews

    Dined on August 5, 2021

    overall4food4service4ambience4

    We go there for lunch and price $58 each. Service is great and meat is fresh. This is my favorite hotpot place.

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40. D

    Deedee

    1 review

    1.0

    1 review

    Dined on July 25, 2021

    overall1food1service1ambience1

    Would not recommend way overproced and ended up findong a hair in my food.. the way they recinciled it.. gave my table some fanta..

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