BRU Craft & Wurst

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1. OT

   OpenTable Diner

   New England

   1 review

   2.0

   1 review

   Dined on March 18, 2022

   overall2food5service2ambience5

   Server was so sweet but the hostess was rude and didn't acknowledge our reservation which was supposed to be outside and she sat us inside.

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2. S

   Sadie

   Philadelphia

   5 reviews

   1.0

   5 reviews

   Dined on December 18, 2021

   overall1food3service4ambience1

   After making a reservation one week in advance for two couples (Open Table), I called the day before to request a table away from the extremely noisy area around the bar, I spoke with xxxxx who assured me she would save a table for us, and that she would be working. When we arrived she informed me she had forgot and only had one table left...next to the bar. We spent the entire meal trying to hold a conversation above the deafening noise. It was a horrible experience! If it hadn't been a Saturday evening (and no other restaurant to go to), we would have walked out.

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3. OT

   OpenTable Diner

   Philadelphia

   3 reviews

   2.0

   3 reviews

   Dined on December 12, 2021

   overall2food4service1ambience2

   Service was horrendous. We had a reservation and were seated by the hostess - and then waited for 20 minutes without anyone coming to our table - no water, nothing. When we finally got a server’s attention, she took another 5 minutes to come take our order for drinks or food. While we were sitting there for 25 minutes we noticed that no tables had food, several tables were unsuccessfully trying to get their server’s attention, and one table asked for the manager with what seemed like some angry complaints. I don’t usually review restaurants, but this experience was terrible and no one working in the restaurant, including management, seemed to care. The food was good when we finally received it, however we got the wrong food the first time and had to ask for silverware and napkins. We will not go back.

   Report
4. OT

   OpenTable Diner

   1 review

   2.0

   1 review

   Dined on November 21, 2021

   overall2food4service1ambience3

   We had a table for 8 to celebrate a birthday at BRU. Everything was good except for the service. The waitress took 10 mins to come by the table initially and it went downhill from there. We had to wait another 30 mins for her to come back for food orders. Food came out in a reasonable time, but we were missing the birthday girl’s dinner. The waitress did not come back to check on us until she brought the check. I had to go up and tell her at the kitchen that the dinner was missing. 😥 She did apologize and comp us for it but, it was a disappointing experience.

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5. K

   Kakki

   Philadelphia

   18 reviews

   vip
   3.0

   18 reviews

   Dined on November 6, 2021

   overall3food3service3ambience3

   Smash Burgers were a hit, but the schnitzel and spätzle were just ok and pretty greasy. Our waitress was very nice, but hard to find when we needed her. A great place for young people, it was very loud inside and the bar scene looked fun if you were in your 20s or early 30s.

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6. D

   Dylan

   Atlantic City

   10 reviews

   5.0

   10 reviews

   Dined on November 6, 2021

   overall5food5service5ambience5

   The atmosphere at the restaurant was very upbeat and energetic. I highly recommend the smash burger. It was a huge hit at our table along with the order of wings we got as well! Service was top notch!

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7. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on October 17, 2021

   overall5food5service5ambience5

   First time trying it; food was excellent; service was friendly. Will definitely be back!

   Report
8. m

   meredithk

   Philadelphia

   1 review

   2.0

   1 review

   Dined on October 9, 2021

   overall2food3service1ambience1

   So loud we couldn’t hear each other talk. Was sat outside even though I had a reservation inside but honestly would have been even louder inside. No service for about 20 min after we sat down and went down hill from there. Food was good but the service and atmosphere was awlful

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9. LA

   LindsayA

   Philadelphia

   5 reviews

   4.0

   5 reviews

   Dined on October 9, 2021

   overall4food4service5ambience4

   It was good, just VERY loud as they blasted the Penn State game.

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10. OT

    OpenTable Diner

    Las Vegas

    1 review

    4.0

    1 review

    Dined on October 9, 2021

    overall4food4service4ambience3

    Outdoor dining was nice, they do a great job of keeping the area excluded from the busy walkway of center city. Food was good, drinks were different from the normal but not very strong. We will go there again

    Report
11. OT

    OpenTable Diner

    Philadelphia

    1 review

    2.0

    1 review

    Dined on October 2, 2021

    overall2food3service1ambience2

    The food was quite good but the service was awful. We never had someone who waited on our table. They just asked us what we wanted and said they would tell our waiter who never turned up. At the end of the night, we received our bill from the only person who ever interacted with us and it was incorrect. The music was so loud and incongruent w a German Restaurant. The website said all patrons had to wear masks, but no one working there was wearing one. Or was wearing them around their chin.

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12. SH

    ScottH

    Detroit

    7 reviews

    4.0

    7 reviews

    Dined on September 18, 2021

    overall4food4service3ambience3

    Great basic food and drink options in a very loud and lively setting. My wife said that it was the best hamburger that she has had in a while. All other menu items were very good. Only negative was being seated by the wait staff work station, in spite of having a reservation. Also, if you want to talk without having to raise your voice or yell, probably not a good option for a date or dining on a Saturday night. Value was good for the high quality of food served. Service could use some improvement. Seemed like both staff and clientele were relatively young (think college age)…

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13. B

    Briana

    1 review

    4.0

    1 review

    Dined on August 28, 2021

    overall4food4service3ambience2

    The chicken sandwich was good, a little too much slaw. The service was fair, but the restaurant was too loud to enjoy a conversation without shouting.

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14. EM

    EmilyM

    Philadelphia

    26 reviews

    5.0

    26 reviews

    Dined on July 17, 2021

    overall5food5service5ambience5

    BRU was an excellent spot for great German fare and beer. We got the schnitzel and the wurst. I really liked the wurst, but the schnitzel could have had a little more meat. All in all, a great time.

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15. LO

    LOQ8OUS

    New England

    4 reviews

    2.0

    4 reviews

    Dined on July 2, 2021

    overall2food2service1ambience4

    We had to ask for assistant several times which was odd since they weren’t that busy. Beer selection was great but won’t likely come back

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16. OS

    OliviaS

    Philadelphia

    3 reviews

    vip
    5.0

    3 reviews

    Dined on June 20, 2021

    overall5food5service5ambience5

    My boyfriend and I cannot get enough of the buttermilk fried chicken sandwich and the cheese curds. We’ve both said it’s the best chicken sandwich we’ve ever had, and we’ve tried a lot of them. The drinks are also great as well and the prices are not crazy. Definitely our go to restaurant when we want to indulge.

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17. JD

    JeffD

    Philadelphia

    11 reviews

    vip
    4.0

    11 reviews

    Dined on June 12, 2021

    overall4food4service4ambience4

    Everything was very nice, however choice of sausages was limited.

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18. 1

    1djraw

    Washington DC

    26 reviews

    5.0

    26 reviews

    Dined on May 30, 2021

    overall5food5service5ambience5

    Good music, great service . What blew us away was the food. Monster burgers, Amazing wings and pretzel. We tweaked the Grilled cheese with bacon . Amazing !!! Good beer and mixed drinks . Mixed drinks are a little pricey . I can’t wait to go back . Big winner

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19. RC

    RachelC

    Atlantic City

    1 review

    3.0

    1 review

    Dined on May 29, 2021

    overall3food1service5ambience2

    The wait staff was great but otherwise the food was subpar, it was extremely loud and the drinks were not good. The location of the restaurant is fantastic but there are so many better places in the area to go to. The staff was very kind and welcoming but it didn’t compensate for the loud atmosphere and bad food.

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20. OT

    OpenTable Diner

    Philadelphia

    1 review

    vip
    3.0

    1 review

    Dined on May 29, 2021

    overall3food5service2ambience4

    Myself and boyfriend were kicked out right at 90 minutes halfway through a basketball game when no one else on the restaurant was being held to the same time limit. It was strictly because we wouldn’t make the waitress as much money as the larger groups. Completely rude when we planned ahead to watch a playoff game there and the city was to busy to watch the second half anywhere else.

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21. OA

    OAzul

    Philadelphia

    118 reviews

    vip
    5.0

    118 reviews

    Dined on May 29, 2021

    overall5food5service5ambience5

    So much fun and amazing good service! It is all prepared to order and extremely good!

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22. TC

    TCROpTaRev

    New York Area

    39 reviews

    vip
    5.0

    39 reviews

    Dined on May 28, 2021

    overall5food5service5ambience5

    Mashed potatoes were outrageous....sausages and cheese curds.... burger was amazing. Great beer list and Kaitlyn our server was excellent.

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23. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 22, 2021

    overall5food5service4ambience4

    Great chicken sandwich!

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24. OT

    OpenTable Diner

    Philadelphia

    1 review

    vip
    1.0

    1 review

    Dined on May 16, 2021

    overall1food1service1ambience1

    No one waited on us for 20 minutes even though we had a reservation

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25. JC

    JuanC

    Los Angeles

    1 review

    vip
    5.0

    1 review

    Dined on May 8, 2021

    overall5food4service5ambience4

    Good bar food and drinks in Center city, would recommend!

    Report
26. RT

    RachelT

    Toronto

    15 reviews

    vip
    5.0

    15 reviews

    Dined on April 10, 2021

    overall5food5service5ambience5

    My favorite go to for a safe, casual night out with friends. Great outdoor and indoor atmosphere.

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27. OT

    OpenTable Diner

    Houston

    1 review

    5.0

    1 review

    Dined on April 9, 2021

    overall5food5service5ambience5

    Fantastic!! Waiter was super personable and chill. Highly recommend.

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28. OT

    OpenTable Diner

    Philadelphia

    2 reviews

    5.0

    2 reviews

    Dined on April 3, 2021

    overall5food5service5ambience5

    Food and drinks were outstanding

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29. OT

    OpenTable Diner

    Philadelphia

    2 reviews

    5.0

    2 reviews

    Dined on March 20, 2021

    overall5food3service5ambience5

    Waitress was espectacular.

    Report
30. C

    Christina

    Philadelphia

    5 reviews

    vip
    5.0

    5 reviews

    Dined on March 20, 2021

    overall5food5service5ambience5

    Great food, great service, and the outdoor seating with the fireplace created the perfect fun ambiance.

    Report
31. RN

    RikNicole

    Philadelphia

    1 review

    5.0

    1 review

    Dined on March 14, 2021

    overall5food5service5ambience5

    A great place to meet up with friends! Be sure to save room for dessert - you can't go wrong with the bread pudding and fried Oreos.

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32. C

    Christina

    Philadelphia

    5 reviews

    vip
    5.0

    5 reviews

    Dined on March 13, 2021

    overall5food5service5ambience5

    Best chicken sandwich I’ve had in Philadelphia!! Service was great and very covid safe

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33. C

    Chrissy

    Philadelphia

    10 reviews

    5.0

    10 reviews

    Dined on March 4, 2021

    overall5food5service5ambience5

    It was really nice! We sat outside at the fire pit area. The drinks were really good and so was the food. Their wings are delicious and I love the homemade ranch for it!

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34. J

    Janae

    Philadelphia

    2 reviews

    5.0

    2 reviews

    Dined on February 21, 2021

    overall5food5service5ambience5

    Great place!

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35. DG

    DGC1

    Philadelphia

    3 reviews

    2.0

    3 reviews

    Dined on February 6, 2021

    overall2food1service4ambience3

    Limited menu, needs more options.

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36. M

    Michele

    Philadelphia

    30 reviews

    5.0

    30 reviews

    Dined on February 5, 2021

    overall5food5service5ambience5

    Outdoor fire pit seating was awesome and spaced appropriately apart. Nice evening for a quick beer and sandwich.

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37. C

    Cheyenne

    New Orleans

    3 reviews

    5.0

    3 reviews

    Dined on January 24, 2021

    overall5food5service5ambience5

    It was a little loud, but weirdly enough I have missed that during the pandemic so I'm not holding it against them at all. The beer was amazing, the food was fresh and delicious (and my leftovers heated up well). Would definitely come here again!

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38. OT

    OpenTable Diner

    Philadelphia

    4 reviews

    vip
    5.0

    4 reviews

    Dined on January 23, 2021

    overall5food5service4ambience5

    Cute place for a drink date and apps!

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39. V

    Ventnorose

    Philadelphia

    34 reviews

    vip
    5.0

    34 reviews

    Dined on March 29, 2016

    overall5food5service5ambience5

    What a delicious meal! We liked it so much we came back a week later for more. Tried the sausage sampler this time - delicious! Portions generous, beer drinks good, everything was great!

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40. j

    jmpach

    Philadelphia

    13 reviews

    4.0

    13 reviews

    Dined on March 9, 2016

    overall4food4service5ambience4

    VERY noisy inside, staff VERY helpful getting us sitting outside!

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