Wilfrid's Restaurant - Fairmont Chateau Laurier
Le restaurant Wilfrid's offres à ses clients un menu vibrant et de saison mettant en vedette des ingrédients locaux. Les saveurs sont riches, la présentation est nette et le service est exceptionnel. Une sélection complète de vins est disponible pour compléter les créations du chef. Ouvert pour le petit-déjeuner, déjeuner, le dîner et le brunch du dimanche, ce magnifique restaurant n'est pas juste un restaurant; c'est une expérience culinaire en soi.
Lunch: Booked because I knew it would not be busy...ideal for a business meeting so it succeeded on that level. The menu was short and boring, the soup of the day which we all took because is sounded like a spicy North African soup was basically tomato-rice soup. And bland. The mains were nicely presented but modest in size. Four cups of soup, one salmon, 2 club house sandwiches, one appetizer, no alcohol, one coke, two coffees: with tip: $250. Now you know why it was quite...and sad for the signature restaurant of an historic landmark hotel. Clearly management doesn't care.
It was our 2nd visit for brunch in a month. Wonderful all around but especially lucky to have had the experience of Jimmy at the omelet bar. He made us an incredible omelet with sauteed/flambed veggies, egg whites, a little lemon juice, brie, smoked salmon and capers, served with a dollop of cream cheese. We didn't have a chance to tell him how much we enjoyed it! We also got the history of his creation while he was making it! Definitely recommend this!!
Dear Claire, It is always a pleasure to receive compliments from pour guests, particularly as they relate to colleague performance. We agree that Chef Jimmy is an asset to the hotel. We will certainly share your comments with Chef Jimmy and we know that he will be pleased that you took the time to recognize his service. We look forward to welcoming you back one day soon. Sincerely, Marion te Winkel Director of Operations
Chéf Jimmy and staff are extraordinary ♥️
We agree that we have the best colleagues in the business. Chef Jimmy is indeed a wonderful ambassador and he will be delighted that you took the time to recognize him. We hope to welcome you again soon. Sincerely, Marion te Winkel Director of Operations
Best Eggs Benny ever! I’ve stayed at many Fairmont's and this was by far the best breakfast ever!
Dear Jody, Our Chef and his team will be delighted to hear your compliments. We look forward to seeing you again soon. Sincerely, Marion te Winkel Director of Operations
Lovely dinner. Such a beautiful venue. The food was wonderful and had some lovely Canadian wine!!
Dear Christine, We are so pleased to hear that your dining experience was a memorable one. We look forward to welcoming you again one day soon. Sincerely, Marion te Winkel Director of Operations
Beautiful view of parliament hill. Black seabass was excellent, very fresh and expertly cooked.
Quiet, nicely decorated place for dinner with loved ones.
Dear Flo, It is always so nice to hear compliments from our valued guests. We are delighted you enjoyed your visit and we hope to welcome you again soon. Sincerely, Marion te Winkel Director of Operations
A little disappointed
Noted on my reservation indicated request for specific seating
Tartar came out warm
Tacos shells were soggy which make them not handheld
scallop ceviche was ok
Dear Carlos, We are so sorry that your recent visit to Wilfrid’s was a disappointing one! Your feedback is important to us and will be used to encourage improved service. Our mission, after all, is to create memorable moments. We do hope you return to visit us one day soon; we are confident you will be impressed. Sincerely, Marion te Winkel Director of Operations
Food (pasta with mushrooms) was below expectation, flavor was only ok, also too greasy, led to bad digestion for both of us. Pasta felt overcooked as well. Can get much better value at The Courtyard, as an example.
We regret your disappointing experience. We do hope you give us another chance and return one day soon. We are confident your will be pleased. Sincerely, Marion te Winkel Director of Operations
We love our breakfasts at Wilfrid's, such a relaxed and luxurious experience. Chef Jimmy is the best!!
We agree, Jimmy is a great ambassador of the Hotel. We will certainly share your compliments with him and we know he will be pleased that you took the time to recognize his service. We look forward to your next visit. Sincerely, Marion te Winkel Director of Operations
As always, amazing food and lots of sifflèrent choices, and great service
Dear Annabelle, We agree that dining in Wilfrid’s is an experience not to be missed. We hope to see you again soon. Sincerely, Marion te Winkel Director of Operations
Service agréable, ambiance et décor parfait, mais le déjeuner à la carte est beaucoup trop cher considérant ce qui est dans l’assiette.
The food is delicious. I recommend Wilfrid's Restaurant to anyone visiting Ottawa
no air conditioning
Dear Shawn, We are so sorry, with the extreme heat this weekend, Wilfrid’s did read warmer than it normally would Thank you for sharing your feedback. Sincerely, Marion te Winkel Director of Operations
Our server was excellent. The table location, by the window and terrace was a nice touch. Those in our group who ordered beef were pleased with presentation and taste. I had the bass, and must admit was a little disappointed in size of piece of fish, but it was very good. Another, in our group, had the cauliflower dish and said it was excellent. . A birthday and an Anniversary acknowledgement was a very nice surprise at end of meal!
Food was amazing and the service was great.
Dear Gordon, We are pleased to hear that you enjoyed your experience in Wilfrid’s. We look forward to welcoming you back soon! Sincerely, Marion te Winkel Director of Operations
We attended the breakfast buffet at Wilfrid’s while staying at the Chateau Laurier.
The food prepared was all fresh and what was supposed to be hot, was hot. What was supposed to be cold, was cold! The chef prepared requests on the spot and breakfast overall was terrific.
The ambiance at Château Laurier cannot be beaten. The staff was very attentive and professional.
The only drawbacks are the pricing, which is extremely high and the fact that you have to reserve through Open Table reservation system yet the restaurant does not award any points for the reservation.
Dear Steve, Thank you for your feedback, we are reviewing the Open Table comments with our team. We greatly appreciate you taking the time to reach out. Sincerely, Marion te Winkel Director of Operations
Best service I've had in a restaurant in Ottawa. Ellen and Matt were amazing!
Dear Cedric, We agree that our colleagues are our best asset! Ellen and Marr will be delighted that you took the time to recognize their service and we hope to welcome you again soon. Sincerely, Marion te Winkel Director of Operations
Had Sunday brunch to celebrate our anniversary. The quality of the food was excellent, service was good, and the ambiance quiet and relaxing. Great spot!
Dear Martin, We are honoured that you chose to celebrate your special occasion with us. We look forward to welcoming you back soon. Sincerely, Marion te Winkel Director of Operations
Ours was an intimate family celebration of a 50th wedding anniversary. The restaurant found a simple, elegant way to recognize this event. I would have preferred a large round table for seating as a rectangular table makes it difficult to interact with everyone. I had hoped to view the parliament buildings and was not disappointed. Food and service were excellent and all 8 main courses arrived at the same time.
Dear Margaret, We are grateful that you chose to celebrate such a special occasion with us. We strive to provide memorable experiences and it is always nice to hear when we have done so. We look forward to welcoming you back one day soon. Sincerely, Marion te Winkel Director of Operations
Wonderful food and lovely waiters! Strongly recommend
We are very happy to hear that you enjoyed the food and service during your recent visit. We look forward to the next! Sincerely, Marion te Winkel Director of Operations
Greeted on time and ushered to table.
Would have preferred table in window room.
Children under 10/12 should be free. We had 4&7 yr olds who ate nothing. Charged 14$ for 7 yr old. Food was pretty good but not outstanding. Service excellent.
Children were welcome.
Dear Doreen, We regret your disappointing experience with us and appreciate your feedback. Please rest assured that we will follow up with our team to this regard. We hope to welcome you back one day. Sincerely, Marion te Winkel Director of Operations
I found the menu did not have enough choices. There was no seafood choice as a main entree . My steak was not cooked to my liking and had a lot of fat on it.
The meal and cocktails were way over priced for what you get. The atmosphere was good. Service also good. Unfortunately I can’t recommend this restaurant to a friend.
We’ve been here a couple of times and all was great. I guess this time luck wasn’t on our side.
Aside, please bring back a pianist for you other lounge.
Dear Dan, We regret your disappointing experience. We value your feedback and you can rest assured that we take such comments to heart. We do hope you return one day; we are confident you will be impressed with the improvements. Sincerely, Marion te Winkel Director of Operations
Whenever a celebration is comely in Ottawa, Wilfrid's a wise choice that connotes a tidy sum worthily spent amidst a grand ambiance facing an exhilarating vista. It should bring forth smiles and evoke cheerful memories of things done right.
Dear Andrew, Our mission is to turn moments into memories and it is always nice to hear when we have done so. We look forward to welcoming you back one day soon. Sincerely, Marion te Winkel Director of Operations
We absolutely loved Wilfrid's! The service was amazing. Even before I could ask, Jimmy let me know which dessert items had alcohol as he was aware I did not consume alcohol, so I really appreciated that. There were a couple of other items that had wine in them, and I was told they had a version without wine in the back and they brought a portion to our table. The staff and our server Nicole were very respectful and kind and made sure we were taken care of. Food was amazing too! Everything was so fresh and flavourful. Atmosphere was very relaxed and comfortable too. We will definitely be coming back with our friends!
Dear Fareda, Thank you for sharing your compliments with us. We agree that the team in Wilfrid’s is the best in the business. We hope to see you again one day soon. Sincerely, Marion te Winkel Director of Operations
We came here for Sunday buffet breakfast. The food selection consisted of dry cereals, oatmeal, mueslix, yogurt, fruits, smoothies, teas, breads and breakfast pastries, bagels, smoked salmon and condiments, hot foods such as scrambled eggs, bacon, potatoes, sausage, eggs Benedict, made to order omelets and waffles. Enough to fill you up. Coffee was inc for the price which was pretty good. Server was friendly and quickly took our order. I would have liked the table cleared of used plates quicker. Otherwise, it was a good breakfast in this elegant hotel.
Dear Christine, We are pleased that you enjoyed your Sunday buffet breakfast in Wilfrid’s. We strive to provide the best Experience and it is always nice to hear when we have been successful. We look forward to seeing you again soon. Sincerely, Marion te Winkel Director of Operations
Excellent service,Friendly staff,Good food .
Very nice experience.
Dear Eugenia, It is always nice to hear compliments from our guests. We are pleased that you enjoyed your visit to Wilfrid’s and look forward to your next visit. Sincerely, Marion te Winkel Director of Operations
Quite possibly the worst hotel breakfast in the city... Generally an all-round poor quality meal, with an appalling selection at the buffet. Certainly not what one would expect at such from such a noteworthy hotel.
Dear Daniel, We regret your disappointing experience during breakfast in Wilfrid’s. Please rest assured that your experience is certainly not typical of our usual high standard of service. We do hope you return one day and allow us to show you the true level of hospitality that we are known for, Sincerely, Marion te Winkel Director of Operations
We visited Wilfrid’s to celebrate our 50th Wedding Anniversary. Our first date was at the Canadian Grill in 1968. Our reception at Wilfrid’s was warm and friendly. Our server was attentive and efficient. The wine list was extensive but the menu was limited and overpriced for the quality of the food. The salads were pleasing to the eye and delicious. The main courses that we chose, strip loin “California style” and pasta were strange in appearance and unremarkable in the eating. We are glad we returned to the Chateau Laurier for the memories but we are not interested in going back and could not recommend it to friends. There is much better value to be had in Ottawa.
Dear Roy, We are so sorry to hear that your return visit was a disappointing one. Hopefully, you will give us another chance by returning one day soon. Sincerely, Marion te Winkel Director of Operations
Our server was wonderful - she delighted us. Unfortunately I don't recall her name (Hanan??) She had dark curly hair and wore red glasses. She made a very special evening even better! Thank you.
Dear Rebecca, We are fortunate to have so many wonderful colleagues, whose mission is to create memorable moments. Hanan is one of the best. She will be delighted that you took the time to mention her. We look forward to welcoming you back one day. Sincerely, Marion te Winkel Director of Operations
Food and service was superb!! They had forgot about the flower arrangement I had requested for the table, however they quickly prepared one and set it on the table promptly.
Dear Greg, We are so pleased that your experience was a memorable one and we look forward to your next visit. Sincerely, Marion te Winkel Director of Operations
Terrible service, poor food, good desert table We go every year to celebrate father day but we'll not be back, the service was so bad
Dear Francisco, Please accept our apologies for your disappointing experience. Rest assured that this is certainly not typical of our usual high level of service. We do hope you return one day, allowing us the opportunity to regain your trust and loyalty. Sincerely, Marion te Winkel Director of Operations
We enjoyed the evening, the food,the wine, the service and the atmosphere.
Thank you for sharing your compliments with us. We hope to welcome you back soon. Sincerely, Marion te Winkel Director of Operations
My wife was ill the next morning
Please contact our Executive Chef should you wish discuss this further. We would certainly welcome the opportunity to investigate further. Sincerely, Marion te Winkel Director of Operations
Portions were small for the price. Dessert was so-so.
Thank you for sharing your valuable feedback with us. We hope to welcome you back to Wilfrid's one day soon. Sincerely, Marion te Winkel Director of Operations
I have sent you an email regarding our experience. Expected brunch not prompt me to brunch not available on
Monday, Victoria Day, 10 minute wait for for a beer and warm white wine, 40 minute wait for food when only one other couple and a family of maybe 8 people in the whole restaurant. Telling me you called me to confirm the reservations when my cal history clearing shows no calls. When we called en route, your hostess asked if the reservation was for breakfast, brunch or lunch. Why would she ask that if brunch is not being served.
Dear Sue, I extremely concerned to read your comments and apologize for your disappointing experience. Please rest assured this is unacceptable to us. Our Director of Outlets, Melissa Fafard will be reaching out to you shortly. Sincerely, Marion te Winkel Director of Operations
Un service formidable, le repas était excellent.
Tout était parfait, je recommande vivement ce superbe restaurant
Nous sommes ravis que votre visite chez Wilfrid’s ait été un moment inoubliable. Nous sommes impatients de vous accueillir de nouveau bientôt! Cordialement, Marion te Winkel Directrice des opérations
This was our first time there. It won't be our last.
We are delighted that you enjoyed your experience in Wilfrid's and we look forward to seeing you again soon. Sincerely, Marion te Winkel Director of Operations
What a wonderful atmosphere. We had such a lovely time at the Mother's Day Brunch. Would love to revisit for another brunch sometime.
Dear Alexandria, Ottawa’s ‘castle’ is the perfect venue for those special celebrations. We are so pleased that your Mother’s Day was a memorable one and we hope to welcome you back one day soon. Sincerely, Marion te Winkel Director of Operations