UP on the ROOF

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1. KB

   KristinB

   Atlanta Metro

   6 reviews

   5.0

   6 reviews

   Dined on October 9, 2021

   overall5food5service5ambience5

   Had a fantastic meal, great, eclectic menu. Really nice craft drinks.

   Report
2. W

   Waste

   Charleston

   1 review

   1.0

   1 review

   Dined on October 3, 2021

   overall1food1service1ambience2

   We made reservations for a birthday weeks in advance. I falled to confirm two days before. We arrived and were told we still another hour wsit. We went to the bar and were charged TWENTY FIVE DOLLARS for ONE glass of wine. Never again.

   Report
3. OT

   OpenTable Diner

   San Francisco

   5 reviews

   1.0

   5 reviews

   Dined on September 11, 2021

   overall1food1service1ambience1

   Made our reservation weeks ahead for party of 8 ~ we we all in town attending a wedding. Arrived at reserved time to be told basically that they always overbook & reservations mean nothing. We waited about 45 minutes ~~ there were 2 tables of what looked to be high schoolers for homecoming dance. These kiddos were already seated when we arrived, (& had ordered ~ because we asked) ~~ &, at the time we gave up & left the restaurant, the 2 tables of teens had only received water!!! Horrible service & “reservation” situation. After leaving, walked in to Ruth’s Chris Steakhouse. Our party was greeted, immediately seated & had an outstanding dining (& cocktail) experience. I was happy to see our $1000+ bill go to a restaurant more deserving!!

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4. JJ

   JJJohnson

   Orlando

   7 reviews

   5.0

   7 reviews

   Dined on August 29, 2021

   overall5food5service5ambience5

   We had an amazing brunch with the family, food and ambiance was great.

   Report
5. OT

   OpenTable Diner

   New York Area

   2 reviews

   vip
   3.0

   2 reviews

   Dined on August 6, 2021

   overall3food4service1ambience5

   Served medium rare lamb well done, took 15 minutes to find waitress to tell her and then long time to get meal back. It was good after that but waiting an hour for food is ridiculous. Also asked for more bread on appetizer abd took 45 minutes to get it and charged us. Service was horrible. Never came back after appetizers without us asking 2 other waitresses to find her. Horrible service . Great ambience.

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6. SD

   SheilaD

   Charleston

   2 reviews

   5.0

   2 reviews

   Dined on August 1, 2021

   overall5food5service5ambience5

   Our server was fabulous! Food was good to great depending on item. Love the views and laid back ambience!

   Report
7. OT

   OpenTable Diner

   Baja California Sur

   4 reviews

   2.0

   4 reviews

   Dined on August 1, 2021

   overall2food3service1ambience2

   This place is very overrated.. the view was nice.. that’s about it. Service was extremely slow... drinks take anywhere from 20-30 minutes to arrive and they are only subpar... the scallops were sandy... it is extremely loud and crowded.. people constantly walking and standing right in front of your table... they were blasting uncensored rap music.. I can go on but honestly just want to forget that I ever went here. Would not recommend for a date night, or any night... unless you like eating in a night club...

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8. JB

   JamieB

   1 review

   5.0

   1 review

   Dined on July 31, 2021

   overall5food5service5ambience5

   Food is great and the place never disappoints. Our server Mason was amazing.

   Report
9. WL

   WadeandLori

   Western NC

   6 reviews

   3.0

   6 reviews

   Dined on July 31, 2021

   overall3food2service4ambience4

   Place is popular because of the location (not the food.) Nothing really for kids on the menu. Flavorful dishes (just not flavors I liked.)

   Report
10. KO

    KelseyO

    1 review

    5.0

    1 review

    Dined on July 31, 2021

    overall5food5service4ambience4

    Nice lounging atmosphere! I would recommend this place to anyone looking to have a relax dinner

    Report
11. OT

    OpenTable Diner

    Atlanta Metro

    1 review

    3.0

    1 review

    Dined on July 31, 2021

    overall3food3service5ambience2

    The waitress was awesome and the staff was super awesome. The views were lacking and the drinks and food are so-so. There are better places nearby but if your in the embassy suites it’s a good spot.

    Report
12. CG

    CyclingGirl

    Charleston

    7 reviews

    5.0

    7 reviews

    Dined on July 31, 2021

    overall5food5service5ambience5

    Great view from the rooftop. Seating is difficult to find since it is a popular place. Kitchen closes at 9:45 even though reservations can be made after that. Overall a good place to go meet for a drink.

    UP on the ROOFResponded on July 31, 2021Thank you so much for your 5-star review! We are glad you enjoyed your visit with us and hope you will join us again soon! Best wishes, Kirk Watkins - General Manager

    Report
13. OT

    OpenTable Diner

    Atlanta Metro

    4 reviews

    2.0

    4 reviews

    Dined on July 31, 2021

    overall2food3service3ambience2

    Food and service took forever. Our waiter was trying but was clearly overwhelmed. For the price, the food wasn’t that great. No bad, just expensive. Cocktail was way to sweet.

    UP on the ROOFResponded on July 31, 2021Thank you for your candid rating. I'm disappointed that your dining experience fell below your expectations, and I encourage you to reach out to me directly at (864) 242-4000 if you'd like to share more details. I want to be sure your concerns are fully heard so we can improve moving forward. Hope to hear from you! Jordan Nahon- AGM

    Report
14. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on July 30, 2021

    overall5food5service5ambience5

    Food was really good and is great for medium sized groups. We had a blast

    UP on the ROOFResponded on July 31, 2021Thank you so much for your 5-star review! We are glad you enjoyed your visit with us and hope you will join us again soon! Best wishes, Kirk Watkins - General Manager

    Report
15. P

    Pamelah

    Charlotte

    5 reviews

    vip
    5.0

    5 reviews

    Dined on July 29, 2021

    overall5food5service5ambience5

    Birthday and friend get together. The evening was perfect!

    UP on the ROOFResponded on July 31, 2021Thank you so much for your 5-star review! We are glad you enjoyed your visit with us and hope you will join us again soon! Best wishes, Kirk Watkins - General Manager

    Report
16. OT

    OpenTable Diner

    Western NC

    7 reviews

    vip
    2.0

    7 reviews

    Dined on July 29, 2021

    overall2food5service2ambience4

    We were seated almost directly in the sun and the hostess didn’t appear to be very accommodating. I’ve been to Up on the Roof on several occasions and this was my least favorite experience.

    Report
17. SC

    StephanieC

    1 review

    5.0

    1 review

    Dined on July 28, 2021

    overall5food4service5ambience5

    Great view, great drinks, gluten free options! This is a good spot to hang out with friends.

    UP on the ROOFResponded on July 29, 2021Thank you so much for your 5-star review! We aim to treat our guests to an amazing dining experience and it sounds like you enjoyed every aspect of your visit. We appreciate your feedback and hope to treat you to another experience again very soon! Best wishes, Kirk Watkins – General Manager

    Report
18. A

    Aspen

    Minneapolis

    18 reviews

    4.0

    18 reviews

    Dined on July 27, 2021

    overall4food3service5ambience5

    Nice roof top bar and restaurant. Had outstanding service was outstanding but a few items at bar and restaurant were out of items (not surprised during these times). Atmosphere is very nice unfortunately it was a cloudy rainy day.

    UP on the ROOFResponded on July 29, 2021Thank you for your review! We appreciate your patronage and would love to earn that 5th star from you. Please give us a call if you have any additional feedback on how we may improve in the future. We hope to serve you again soon! Warm Regards, Kirk Watkins - General Manager (864) 242-4000

    Report
19. VB

    VanBee

    1 review

    5.0

    1 review

    Dined on July 25, 2021

    overall5food5service5ambience5

    I loved it there. Definitely a different vibe and will be going back next time I visit Greenville

    UP on the ROOFResponded on July 29, 2021Thank you so much for your 5-star review! We aim to treat our guests to an amazing dining experience and it sounds like you enjoyed every aspect of your visit. We appreciate your feedback and hope to treat you to another experience again very soon! Best wishes, Kirk Watkins – General Manager

    Report
20. M

    Monique

    Charleston

    13 reviews

    vip
    3.0

    13 reviews

    Dined on July 25, 2021

    overall3food3service5ambience4

    They sat us at a table against a wall when I asked for the railing the hostess said it wasn't available and then other people were seared there. Limited dinner menu.. Probably won't go back.

    Report
21. S

    Shel

    Charlotte

    2 reviews

    3.0

    2 reviews

    Dined on July 25, 2021

    overall3food2service3ambience5

    I was really pleasantly surprised that the food was bland. It was very underwhelming. We came to celebrate my friend's birthday. We heard from other friends that the food wasn't that great, but we were hopeful that we would have a different experience. Sadly, my party of 5 was disappointed. The ambience was great! The aesthetics were amazing. We were excited to sit on the rooftop, but it had just rained and the rooftop was super slippery and I felt very unsafe and people were slipping and sliding every where - luckily nobody fell but a few were pretty close. Overall, I probably won't go back- which makes me sad because the menu options seem pretty great.

    UP on the ROOFResponded on July 26, 2021Thank you for your feedback! I am very disappointed to hear that your recent visit fell short of our standards as well as your expectations. I would love to discuss your visit further to apologize and learn how we can improve in the future. Your feedback is invaluable so please don't hesitate to reach out to me at any time. Warm regards, Jordan Nahon - AGM (864) 242-4000

    Report
22. OR

    ORivera

    1 review

    3.0

    1 review

    Dined on July 24, 2021

    overall3food3service3ambience4

    I had reservations wasn't happy when a couple walked passed every one waiting on line to be seated. When I stated we're waiting and we were here before him he replied he had reservations I said so do I. The young lady seating the people ignored me and seated him regardless that we all were there first. Don't want to make it a racial accident but me and the couple behind me were minority.

    UP on the ROOFResponded on July 26, 2021Thank you for your feedback! I am very disappointed to hear that your recent visit fell short of our standards as well as your expectations. I would love to discuss your visit further to apologize and learn how we can improve in the future. Your feedback is invaluable so please don't hesitate to reach out to me at any time. Warm regards, Duke Davis - Manager (864) 242-4000

    Report
23. AS

    AngeS

    1 review

    5.0

    1 review

    Dined on July 24, 2021

    overall5food5service5ambience5

    Food is very good drinks little pricey but great place to hang out with good food and atmosphere Outdoor seating covered with big fan to stay cool

    UP on the ROOFResponded on July 26, 2021Thank you so much for your 5-star review! We aim to treat our guests to an amazing dining experience and it sounds like you enjoyed every aspect of your visit. We appreciate your feedback and hope to treat you to another experience again very soon! Best wishes, Kirk Watkins – General Manager

    Report
24. SS

    SteveS

    1 review

    5.0

    1 review

    Dined on July 23, 2021

    overall5food5service5ambience5

    Excellent again it has become our Friday night routine.

    UP on the ROOFResponded on July 26, 2021Thank you so much for your 5-star review! We aim to treat our guests to an amazing dining experience and it sounds like you enjoyed every aspect of your visit. We appreciate your feedback and hope to treat you to another experience again very soon! Best wishes, Kirk Watkins – General Manager

    Report
25. CT

    CarmenT

    Charlotte

    4 reviews

    5.0

    4 reviews

    Dined on July 23, 2021

    overall5food5service5ambience4

    Rain caused slight delay in reservation because outside sitting was not available. The staff handled the situation very well.

    UP on the ROOFResponded on July 26, 2021Thank you so much for your 5-star review! We aim to treat our guests to an amazing dining experience and it sounds like you enjoyed every aspect of your visit. We appreciate your feedback and hope to treat you to another experience again very soon! Best wishes, Kirk Watkins – General Manager

    Report
26. BM

    BrettM

    Western NC

    1 review

    5.0

    1 review

    Dined on July 22, 2021

    overall5food5service5ambience5

    Apparently, the poor reviews posted about bad service worked! We had excellent and prompt service! The food presentation and flavor was fantastic! The views would even make bad service worth it! Fabulous time! I have lived in the area over 10 years and discovered a new favorite place to dine without of town guests! Perfect access to tour the park directly afterwards or before.

    UP on the ROOFResponded on July 24, 2021Thank you so much for your 5-star review! We aim to treat our guests to an amazing dining experience and it sounds like you enjoyed every aspect of your visit. We appreciate your feedback and hope to treat you to another experience again very soon! Best wishes, Kirk Watkins – General Manager

    Report
27. OT

    OpenTable Diner

    Gloucestershire

    2 reviews

    4.0

    2 reviews

    Dined on July 21, 2021

    overall4food3service5ambience4

    The scallop eggs benedict were extremely salty. So much that it overpowered the taste of the scallops and everything else in the dish. The foods were however quite tasty.

    UP on the ROOFResponded on July 24, 2021Thank you for your review! We appreciate your patronage and would love to earn that 5th star from you. Please give us a call if you have any additional feedback on how we may improve in the future. We hope to serve you again soon! Warm Regards, Kirk Watkins - General Manager (864) 242-4000

    Report
28. HI

    HomeInTheUpstate

    Charleston

    2 reviews

    4.0

    2 reviews

    Dined on July 18, 2021

    overall4food4service3ambience3

    Saturday night out with friends. We arrived ahead of our reservation and went to the bar area for cocktails and an appetizer. The friendly servers were doing their best to keep up with the number of guests but were overwhelmed (not their fault -- the place was really packed). The charcuterie arrived well ahead of drinks. Suspecting that the noise level would be better for conversation outside the bar, we moved to the dining area when our reserved table opened up. The friendly, welcoming servers were busy but not overwhelmed. The atmosphere was great -- amazing views, great weather, even for a hot July evening in SC. As we enjoyed our dinner and the calmer vibe, we commented how great it was that the restaurant provided different vibes/venues: one like a sports bar, an outdoor bar area, an indoor bar area, an indoor dining area, and outside dining as well. Two of our party really enjoyed their burgers. One order of crab cakes was a "won't order again," and one of scallops benedict was satisfactory. We ordered a second round of drinks toward the end of the meal that took so long to arrive we changed our minds. The server apologized that the bar was really backed up. Overall a pleasant enough visit. The place is really popular, so probably better to visit when it's a little less crowded to get the best impression.

    UP on the ROOFResponded on July 20, 2021Thank you for your review! We appreciate your patronage and would love to earn that 5th star from you. Please give us a call if you have any additional feedback on how we may improve in the future. We hope to serve you again soon! Warm Regards, Kirk Watkins - General Manager (864) 242-4000

    Report
29. CM

    CMAX

    Denver

    2 reviews

    5.0

    2 reviews

    Dined on July 17, 2021

    overall5food5service5ambience5

    Great little spot!! Definitely recommend UNTR for your trip to Greenville!

    UP on the ROOFResponded on July 20, 2021Thank you so much for your 5-star review! We aim to treat our guests to an amazing dining experience and it sounds like you enjoyed every aspect of your visit. We appreciate your feedback and hope to treat you to another experience again very soon! Best wishes, Kirk Watkins – General Manager

    Report
30. BA

    BlairA

    Atlanta Metro

    16 reviews

    4.0

    16 reviews

    Dined on July 17, 2021

    overall4food3service4ambience4

    Good food, good atmosphere. Portions are a bit to small. Overall great.

    UP on the ROOFResponded on July 20, 2021Thank you for your review! We appreciate your patronage and would love to earn that 5th star from you. Please give us a call if you have any additional feedback on how we may improve in the future. We hope to serve you again soon! Warm Regards, Kirk Watkins - General Manager (864) 242-4000

    Report
31. C

    Cait

    E. Tennessee

    2 reviews

    2.0

    2 reviews

    Dined on July 16, 2021

    overall2food5service5ambience2

    Overall very chaotic unorganized dining experience (and we had a reservation to celebrate a bday) - will not go back and do not recommend.

    UP on the ROOFResponded on July 17, 2021Thank you for your feedback! I am very disappointed to hear that your recent visit fell short of our standards as well as your expectations. I would love to discuss your visit further to apologize and learn how we can improve in the future. Your feedback is invaluable so please don't hesitate to reach out to me at any time. Warm regards, Jordon Nahon - AGM (864) 242-4000

    Report
32. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on July 16, 2021

    overall5food5service5ambience5

    The service an experience was awesome

    UP on the ROOFResponded on July 17, 2021Thank you for your feedback and review! Ken can certainly always be relied upon to go above and beyond. I'm thrilled to know that your night was so memorable and I will pass along your gratitude to Ken and the team. We hope to see you again soon! Warm Regards, Kirk Watkins - General Manager

    Report
33. OT

    OpenTable Diner

    Charleston

    1 review

    3.0

    1 review

    Dined on July 16, 2021

    overall3food3service2ambience4

    Regular dining guest at Up on the Roof, but never had been for a later lunch until the last Friday; was shocked and kinda dissatisfied with the food and service. Definitely recommend dinner times for better food!!

    UP on the ROOFResponded on July 20, 2021Thank you for your feedback! I am very disappointed to hear that your recent visit fell short of our standards as well as your expectations. I would love to discuss your visit further to apologize and learn how we can improve in the future. Your feedback is invaluable so please don't hesitate to reach out to me at any time. Warm regards, Jordon Nahon - AGM (864) 242-4000

    Report
34. b

    bizvisitor

    Manchester

    4 reviews

    5.0

    4 reviews

    Dined on July 15, 2021

    overall5food4service5ambience5

    First visit and very pleased. Will return. Very open so good for those nervous about Covid

    UP on the ROOFResponded on July 17, 2021Thank you so much for your 5-star review! We aim to treat our guests to an amazing dining experience and it sounds like you enjoyed every aspect of your visit. We appreciate your feedback and hope to treat you to another experience again very soon! Best wishes, Kirk Watkins – General Manager

    Report
35. L

    Linnbergh

    Dallas

    3 reviews

    2.0

    3 reviews

    Dined on July 14, 2021

    overall2food2service4ambience3

    We got seated in the middle of the rooftop with no view when there were no other tables seated. I had made a reservation ahead of time as I had high priority customers to treat. Several dishes and drinks on the menu were unavailable. This made for a very mediocre experience.

    UP on the ROOFResponded on July 17, 2021Thank you for your feedback! I am very disappointed to hear that your recent visit fell short of our standards as well as your expectations. I would love to discuss your visit further to apologize and learn how we can improve in the future. Your feedback is invaluable so please don't hesitate to reach out to me at any time. Warm regards, Jordon Nahon - AGM (864) 242-4000

    Report
36. J

    Jenna

    New England

    11 reviews

    vip
    5.0

    11 reviews

    Dined on July 14, 2021

    overall5food5service5ambience5

    Lovely service with Jayda.

    UP on the ROOFResponded on July 17, 2021Thank you for your feedback and review! Jayda can certainly always be relied upon to go above and beyond. I'm thrilled to know that your night was so memorable and I will pass along your gratitude to Jayda and the team. We hope to see you again soon! Warm Regards, Kirk Watkins - General Manager

    Report
37. OT

    OpenTable Diner

    Charleston

    1 review

    5.0

    1 review

    Dined on July 12, 2021

    overall5food5service5ambience4

    Our waitress Tyler was the absolute best; she was extremely helpful, knowledgeable about practically everything on the menu, and made great recommendations about what to get, and also where to go afterwards.

    UP on the ROOFResponded on July 17, 2021Thank you for your feedback and review! Tyler can certainly always be relied upon to go above and beyond. I'm thrilled to know that your night was so memorable and I will pass along your gratitude to Tyler and the team. We hope to see you again soon! Warm Regards, Kirk Watkins - General Manager

    Report
38. J

    Jess

    Charlotte

    1 review

    2.0

    1 review

    Dined on July 11, 2021

    overall2food1service3ambience5

    View was amazing but food was not very good. Deviled Eggs didn't have a flavor and their "mint to be" bottled drink was pretty bad.

    UP on the ROOFResponded on July 17, 2021Jess, Thank you for your feedback! I am very disappointed to hear that your recent visit fell short of our standards as well as your expectations. I would love to discuss your visit further to apologize and learn how we can improve in the future. Your feedback is invaluable so please don't hesitate to reach out to me at any time. Warm regards, Jordon Nahon - AGM (864) 242-4000

    Report
39. e

    eating2kids

    Charleston

    2 reviews

    5.0

    2 reviews

    Dined on July 10, 2021

    overall5food5service5ambience5

    We celebrated our wedding anniversary. We enjoyed the food, drinks and the ambiance. It was a great place to celebrate our 13th wedding anniversary❣️

    UP on the ROOFResponded on July 17, 2021Thank you so much for your 5-star review! We aim to treat our guests to an amazing dining experience and it sounds like you enjoyed every aspect of your visit. We appreciate your feedback and hope to treat you to another experience again very soon! Best wishes, Kirk Watkins – General Manager

    Report
40. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on July 10, 2021

    overall2food2service5ambience4

    It was okay. Definitely not worth the money. Nice outdoor view and staff was very pleasant but we won’t be returning for such small portions and high priced meals. We love to splurge on nice dinners and some occasional brunches but we definitely have had better.

    UP on the ROOFResponded on July 17, 2021Thank you for your feedback! I am very disappointed to hear that your recent visit fell short of our standards as well as your expectations. I would love to discuss your visit further to apologize and learn how we can improve in the future. Your feedback is invaluable so please don't hesitate to reach out to me at any time. Warm regards, Jordon Nahon - AGM (864) 242-4000

    Report