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  3. New York / Tri-State Area
  4. Manhattan
  5. Upper East Side
Serafina Always, New York, NY

Serafina Always

4.5
4.5
1063 Reviews
$31 to $50
Italian
Everyone, from beautiful models, young professionals to families and businessmen, flock to Serafina Always for its energetic ambiance and delicious cuisine found in this upbeat three floor restaurant.Based on a very authentic approach to Italian food and using only the highest quality ingredients, family recipes are adapted by Vittorio Assaf and our expert chefs. Choose from a variety of thin crust pizzas, homemade pastas, pizzas and fresh grilled meats, fish and vegetables.
UPDATED COVID-19 POLICY:In adherence to the NYC mandate, all eligible guests 12 years and older must be vaccinated against Covid-19 to enter our restaurant.You will need to provide proof of at least one dose of the Covid-19 vaccination to enter & dine indoors. The following are acceptable proof of vaccination with a matching valid ID: NYS Excelsior Pass, State or Country issued digital pass or Vaccination Card. Unvaccinated guests are welcome to dine outdoors. Outdoor dining is on a first come, first serve policy.

Make a reservation

2 people

11:00 PM


Booked 58 times today

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Italian, Pizzeria

  • Hours of operation

    Dinner & Lunch Daily 12:00 pm–9:30 pm

  • Phone number

    (212) 702-9898

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Business Casual

  • Private party facilities

    We have a wonderful private dining room that seats up to 55 people. It is equipped with a Private bathroom, sound system , and TV that can easily be connected to a computer or dvd player.

  • Private party contact

    Nick Granato: (212) 702-9898

  • Neighborhood

    Upper East Side

  • Cross street

    Between Park Avenue and Madison Avenue

  • Parking details

    A public Icon Parking Lot is located right next door

  • Public transit

    N, R & W subway lines stop 5th avenue station and Lexington and 59th Street stations. Both stations about 1.5 blocks from restaurant.

  • Additional

    Bar/Lounge, Beer, Cocktails, Corkage Fee, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, Weekend Brunch, Wine

Popular dishes

What 1,063 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.5Food
  • 4.2Service
  • 4.3Ambience
  • 4.2Value

NoiseModerate

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  1. M

    Melissa

    Philadelphia

    11 reviews

    vip
    4.0

    11 reviews

    Dined 1 day ago

    overall4food3service4ambience4
    Pasta was delicious. Branzino was very sparse and without much flavor.
  2. GB

    GeorgeB

    Columbus

    1 review

    3.0

    1 review

    Dined 4 days ago

    overall3food4service2ambience4
    Our eaitpetson changed in mid-dinner and the new person on n flubbed everything on an evening with my granddaughter
  3. ML

    MeganL

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience5
    This was a fantastic, reasonably priced restaurant with the most delicious Italian food. Portions were nice, ambience lovely, and staff friendly and attentive.
  4. RA

    RAlarcon

    Philadelphia

    32 reviews

    vip
    3.0

    32 reviews

    Dined 5 days ago

    overall3food3service1ambience4
    We arrived for a late lunch and found the bottom floor about 75% full. Our waiter came pretty quickly and took our drink order, but it took a long to take our food order. We ordered an appetizer to share and it came out in good time, but unfortunately, our dinner entrees came out 60 seconds later. The kitchen needs to work out its timing. After dinner, we sat for a while before being offered coffee and dessert. The pros are that the food was prepared well and was flavourful. Paying for the check was very easy with the credit card matching being brought to the table. I wish more places would do this.
  5. OT

    OpenTable Diner

    New York Area

    11 reviews

    vip
    5.0

    11 reviews

    Dined 5 days ago

    overall5food4service4ambience4
    First visit but will return when next in NYC. Lovely food and very attentive service. Lovely last lunch before we fly home to England
  6. NJ

    NJUnited

    New York Area

    116 reviews

    vip
    4.0

    116 reviews

    Dined 5 days ago

    overall4food5service4ambience3
    We have eaten here many times before going to shows at 59E59. The food remains excellent, especially the pizzas. Sunday lunchtimes find the restaurant very busy with family and friends gatherings, with the families with small children generally seated upstairs. The servers work very hard to keep up with the hectic Sunday lunch crowd and do so with energy and friendliness.
  7. JC

    JessyC

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined 6 days ago

    overall5food5service5ambience5
    I was celebrating my daughter, Sofia’s 16th birthday so yes it was a special occasion. The Serafina Always team really took the time to review the notes at the time of the reservation and came through. I didn’t even have to remind them of her birthday and they made it a point to sing to her on her very special day. Thank you all so much! Besides that, the food and energy of the place was great. Hoping to return one day soon with the rest of the family. Happy Holidays!
  8. RM

    ReginaM

    New York Area

    1 review

    vip
    3.0

    1 review

    Dined on November 27, 2022

    overall3food3service1ambience2
    We went with our service dog and the manager (Veronica) clearly didn’t read the regulation nor the law. She asked me if my dog was a service dog and then she asked me for a certificate and a tag that would confirm that. The department of health does not provide any of those, they do not exist. She insisted on that while she laughed at me and was rolling her eyes. That’s where I knew she never read the law. She seated us but after paying the check we wanted to touch base with her and show her the law, she again laughed and did she went and readi it…which she clearly didn’t as she started to make a random accusations on what would have happened if someone had an allergy. The law contemplates that. She said sorry while laughing again. The whole experience was disgusting, she was rude, lack of knowledge, education and respect for people with disabilities. Serafina should make sure the managers treat people with respect, know and understand the law. It’s a shame this happened and I’m so sad she ruined our Sunday lunch. Unacceptable!
  9. KA

    KAF2022

    Washington DC

    4 reviews

    4.0

    4 reviews

    Dined on November 26, 2022

    overall4food4service3ambience4
    Great Italian restaurant with several options to choose from. The food service was quick for a nice restaurant. Our son wanted to return for dinner the next day so we went there twice...food is consistently good too!
  10. N

    Newtonfoodie5

    New England

    6 reviews

    vip
    3.0

    6 reviews

    Dined on November 26, 2022

    overall3food2service3ambience3
    Pizza was cold
  11. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on November 21, 2022

    overall5food4service5ambience5
    Very friendly atmosphere, good food and wonderful service.
  12. OT

    OpenTable Diner

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined on November 21, 2022

    overall4food5service1ambience3
    La comida deliciosa como siempre, el servicio pésimo.
  13. OT

    OpenTable Diner

    New York Area

    15 reviews

    vip
    5.0

    15 reviews

    Dined on November 20, 2022

    overall5food5service5ambience5
    Thank you very much again, Gilberto attended us last night and it really went very well (he and Mateo are the best).
  14. F

    Fredericton

    London

    10 reviews

    1.0

    10 reviews

    Dined on November 20, 2022

    overall1food1service1ambience3
    Service was awful! Ordered a margarita pizza. Came without the basil. Had to ask for water after being there 20 mins. Certainly has gone downhill !!!
  15. OT

    OpenTable Diner

    New York Area

    16 reviews

    vip
    5.0

    16 reviews

    Dined on November 19, 2022

    overall5food5service5ambience5
    Thank you very much Serafina people, everything was very well organized, Simona and Mateo are the best 👏🏻👏🏻👏🏻.
  16. KB

    KimberlyB

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on November 15, 2022

    overall5food5service5ambience5
    Loved the food. Comfortable charming neighborhood experience.
  17. DL

    DavidL

    New York Area

    14 reviews

    3.0

    14 reviews

    Dined on November 10, 2022

    overall3food3service2ambience4
    Good value for the location but too noisy for easy conversation and spotty service.
  18. OT

    OpenTable Diner

    New York Area

    1 review

    3.0

    1 review

    Dined on November 8, 2022

    overall3food3service3ambience2
    noisy it was very noisy
  19. CN

    CharlesNYC

    New York Area

    13 reviews

    5.0

    13 reviews

    Dined on November 6, 2022

    overall5food5service5ambience5
    Fantastic time. Staff amazing. Food and drinks truly special!
  20. ST

    SharmilaT

    New York Area

    4 reviews

    vip
    1.0

    4 reviews

    Dined on November 2, 2022

    overall1food2service1ambience2
    We were sat upstairs and the food arrived cold. Salmon tartare did not sit well. I’m a regular for many years and this was a single most mediocre visit. We were charged for 3 bottles of wine whilst we had only one. Very disappointed
  21. HH

    HerbH

    New York Area

    10 reviews

    vip
    5.0

    10 reviews

    Dined on November 1, 2022

    overall5food5service5ambience5
    It's Always a great meal at Serafina Always! I'll be back.
  22. H

    House20

    San Francisco

    39 reviews

    4.0

    39 reviews

    Dined on October 30, 2022

    overall4food5service4ambience4
    Great food with a wide variety of dishes and choices of wine. The service was a bit slow due to lack of staff still due to Covid. The noise level is less upstairs or outside, so if you are bothered by a noisy bar scene, don't sit downstairs when eating.
  23. OT

    OT123

    Las Vegas

    290 reviews

    vip
    4.0

    290 reviews

    Dined on October 30, 2022

    overall4food4service3ambience4
    Always dependable. Good food and helpful NY pricing. Salads and pizza are standard go to items.
  24. OT

    OpenTable Diner

    New York Area

    4 reviews

    vip
    5.0

    4 reviews

    Dined on October 29, 2022

    overall5food5service5ambience5
    Food is delicious. Matteo is very attentive
  25. KA

    KarenA

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on October 26, 2022

    overall5food5service5ambience5
    Serafina Always is always perfect! Great food and excellent customer service!
  26. S

    Steve

    New York Area

    4 reviews

    vip
    5.0

    4 reviews

    Dined on October 23, 2022

    overall5food5service5ambience5
    a delightful place for a wonderful and reasonable dinner. Great food and great servers.
  27. SM

    SpecklesMargaretP

    1 review

    4.0

    1 review

    Dined on October 20, 2022

    overall4food4service4ambience4
    The staff was very pleasant even when we asked for another table because ours was too noisy. My goat cheese salad was very good, but at $20 a bit pricey if you want to add chicken or another side. The cooked entrees are just a couple of dollars more. We asked for tap water and they gave us still, but charged us got water from an opened bottle. My dining companion had a special Brussel sprout salad. Came in a mild which was not what she expected. The bread was very good. I would try it again when I’m in the area.
  28. W

    Westsider57thst

    New York Area

    20 reviews

    5.0

    20 reviews

    Dined on October 19, 2022

    overall5food5service5ambience5
    Always good and they gave us my favorite table upstairs near the window, thank you!
  29. KL

    KathleenL

    1 review

    5.0

    1 review

    Dined on October 19, 2022

    overall5food5service5ambience5
    Sat on second level. Quiet so you can hear your table conversation.
  30. DL

    DanielL

    1 review

    3.0

    1 review

    Dined on October 17, 2022

    overall3food4service1ambience3
    Food was quite good. Service was poor. My wife arrived five minutes before me and ordered a glass of wine. I waited fifteen minutes before a waiter asked me for drink order, and we had to remind him that my wife's wine had not yet arrived. When wine arrived, the waiter put both glasses down in front of the wrong person. During the course of the meal, no one refilled any water glasses -- mine was empty five minutes after I arrived.
  31. DY

    DeniseY

    New York Area

    15 reviews

    4.0

    15 reviews

    Dined on October 17, 2022

    overall4food4service4ambience4
    The thin crust pizza was wonderful! Highly recommend it.
  32. SW

    SusanW

    New York Area

    1 review

    5.0

    1 review

    Dined on October 16, 2022

    overall5food5service5ambience5
    Whenever I go to the city , I always plan a night at Serafina. Love love love this restaurant. Great food!! Great wine list!! Great staff!! Definitely local New York.
  33. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on October 16, 2022

    overall1food4service1ambience2
    The food is always good, but the service was awful. We ordered 4 pizzas and got only 2, without reason. After protestations and 30 minutes, they told us that the oven had a situation and was being fixed. Remaining pizzas came after 40 minutes. The waiters did not even apologize.
  34. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on October 15, 2022

    overall1food3service1ambience1
    The service was terrible. We waited forever to get our food. Do not recommend eating there. Very expensive and for nothing.
  35. l

    lahorse

    Nashville

    2 reviews

    5.0

    2 reviews

    Dined on October 14, 2022

    overall5food5service5ambience5
    We ad a great experience, food was delicious and the staff was super friendly.
  36. OT

    OpenTable Diner

    Birmingham

    5 reviews

    vip
    5.0

    5 reviews

    Dined on October 13, 2022

    overall5food5service5ambience5
    Amazing food and service! Also great!!
  37. JY

    JenY

    New York Area

    1 review

    4.0

    1 review

    Dined on October 8, 2022

    overall4food4service4ambience2
    Overall our experience was fine and in line with what I might expect from the Serafina group of restaurants. However, we were there at 4pm on a Saturday and they were out of romaine lettuce, which was odd. We also had the misfortune of being seated next to a large family with a screaming baby (who was never taken out of the area) and a barking dog. It was a strange afternoon!
  38. OT

    OpenTable Diner

    New York Area

    5 reviews

    3.0

    5 reviews

    Dined on October 4, 2022

    overall3food3service4ambience2
    Sad to see NYC fall for this mediocracy
  39. OT

    OpenTable Diner

    New England

    1 review

    vip
    5.0

    1 review

    Dined on September 30, 2022

    overall5food5service5ambience5
    Excellent experience
  40. B

    Bhland1

    New York Area

    11 reviews

    vip
    5.0

    11 reviews

    Dined on September 29, 2022

    overall5food5service5ambience5
    Best chicken parm in NYC and the service is exceptional.

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
    • Contactless payment available
  • Screening

    • Sick staff prohibited in the workplace
    • Staff is vaccinated

FAQs

Serafina Always offers takeout which you can order by calling the restaurant at (212) 702-9898.

Serafina Always is rated 4.5 stars by 1063 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

11:00 PM


Booked 58 times today
Google Map for Serafina Always

33 East 61st Street, New York, NY 10065

Additional information

  • Cross street

    Between Park Avenue and Madison Avenue

  • Neighborhood

    Upper East Side

  • Hours of operation

    Dinner & Lunch Daily 12:00 pm–9:30 pm

  • Cuisines

    Italian, Pizzeria

  • Dining style

    Casual Dining

  • Dress code

    Business Casual

  • Parking details

    A public Icon Parking Lot is located right next door

  • Public transit

    N, R & W subway lines stop 5th avenue station and Lexington and 59th Street stations. Both stations about 1.5 blocks from restaurant.

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Corkage Fee, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, Weekend Brunch, Wine

  • Phone number

    (212) 702-9898

  • Private party facilities

    We have a wonderful private dining room that seats up to 55 people. It is equipped with a Private bathroom, sound system , and TV that can easily be connected to a computer or dvd player.

  • Private party contact

    Nick Granato: (212) 702-9898

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