YOTEL Roof Bar & Deck 12

YOTEL Roof Bar & Deck 12​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. R

   Robbin

   ニューヨーク評価・口コミ (2)

   4.0

   2025年4月25日にご来店

   1. 総合評価 4
   2. 料理 2
   3. サービス 4
   4. 雰囲気 4

   The rooftop view was beautiful and had heaters to make it more comfortable. The food was standard but the drinks were below basic. There is definitely room for improvement there. They also added 18% gratuity was automatically added to our bill. We were a party of three and I did not see it posted anywhere that gratuity was automatically added.
   

   YOTEL Roof Bar & Deck 122日前に返信済み

   Hello Robbin, We are so glad you enjoyed our view and outdoor accommodations! The view is second to none! Thank you for your feedback on our selection of food and cocktails, we will be sharing this with our bar and culinary team in order to better improve moving forward, as great food and great service is always our top priority! I apologize that you feel our 18% gratuity policy was not as clearly communicated as best as possible, as we try and do our best to be transparent with our guests listing it on every page of our menu, as well as circling it on your check before you pay and verbally stating it tableside. We do hope to see you back soon, as we bring in new offerings for the summertime. Best, Deck 12
   

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2. j

   jalina

   ボストン評価・口コミ (1)

   5.0

   2025年4月20日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   beautiful view on outdoor patio and yummy food & drinks
   

   YOTEL Roof Bar & Deck 122025年4月22日に返信済み

   Hello Jalina! It was such a pleasure to host you. We are thrilled that you enjoyed your dinner, and we would love to see you back soon! Our top priority is always excellent service from team personality to our selection of food and beverage offerings and we are so glad we hit the mark for you. Your feedback will be shared with our team. Thank you, Deck 12
   

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3. T

   Tyrell

   ボストン評価・口コミ (2)

   1.0

   2025年4月19日にご来店

   1. 総合評価 1
   2. 料理 3
   3. サービス 1
   4. 雰囲気 4

   Service SUCKED and I didn’t feel like they wanted me there
   

   YOTEL Roof Bar & Deck 122025年4月21日に返信済み

   Hello Tyrell, We sincerely apologize for the unpleasant experience you had with us this past marathon weekend. Great food and great service is a standard we never want to compromise and clearly, we dropped the ball here. We have reached out privately, so if you would, we would love to hear some of your invaluable feedback so that we are able to grow and correct this with our team. We would also like to make this right for you. We hope to hear from you soon! Best Regards, Deck 12
   

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4. M

   Mark VIP

   ボストン評価・口コミ (10)

   5.0

   2025年3月13日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   I enjoyed my experience there very much. The view of the city is incredible. The cocktails were very good and the food is delicious. The staff is also friendly. It is a great place to go and have a snack with a friend.
   

   YOTEL Roof Bar & Deck 122025年3月31日に返信済み

   Hello Mark! It was such a pleasure to host you. We are thrilled that you enjoyed your dinner, and we would love to see you back soon! Our top priority is always excellent service from team personality to our selection of food and beverage offerings and we are so glad we hit the mark for you. Your feedback will be shared with our team. Thank you, Deck 12
   

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5. C

   Courtney

   シャーロット評価・口コミ (1)

   3.0

   2025年3月8日にご来店

   1. 総合評価 3
   2. 料理 1
   3. サービス 5
   4. 雰囲気 5

   The atmosphere and service were EXCELLENT! The food did not have much taste very disappointing.
   

   YOTEL Roof Bar & Deck 122025年3月15日に返信済み

   Hello Courtney, I would like to thank you for dining at Deck 12 and we are so glad that you enjoyed our service team as they are certainly very special to us. I would also like to apologize for the unsatisfactory experience you had with our culinary menu. I will be passing this information off to our culinary department as this is invaluable feedback to improve ourselves as a business. Our main goal is always to provide great food and great service to our guests. Thank you, Cheyenne Duarte Deck 12 Food and Beverage Manager
   

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6. ML

   MariaLisi

   ボストン評価・口コミ (5)

   5.0

   2025年3月1日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Excellent customer service. Made the birthday experience memorable.
   

   YOTEL Roof Bar & Deck 122025年3月1日に返信済み

   Hello MariaLisi! It was such a pleasure to host you last night. We are thrilled that you enjoyed your birthday dinner, and we would love to see you back soon! Our top priority is always excellent service from team personality to our selection of food and beverage offerings and we are so glad we hit the mark for you. Your feedback will be shared with our team. Thank you, Deck 12
   

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7. OT

   OpenTable ダイナー

   ボストン評価・口コミ (1)

   5.0

   2025年2月16日にご来店

   1. 総合評価 5
   2. 料理 4
   3. サービス 5
   4. 雰囲気 5

   Staff was amazing. Made us feel extremely welcomed.
   

   YOTEL Roof Bar & Deck 122025年3月1日に返信済み

   Hello Anonymous! It was such a pleasure to host you. We are thrilled that you enjoyed your dinner, and we would love to see you back soon! Our top priority is always excellent service from team personality to our selection of food and beverage offerings and we are so glad we hit the mark for you. Your feedback will be shared with our team. Thank you, Deck 12
   

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8. S

   Sarah

   ボストン評価・口コミ (5)

   4.0

   2025年2月16日にご来店

   1. 総合評価 4
   2. 料理 4
   3. サービス 4
   4. 雰囲気 4

   The burger and fries were delicious, and our server was polite and helpful. Order the Malbec, avoid the Pinot Noir. The whiskey cocktail tasted like sugary juice.
   

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9. J

   Juan

   ボストン評価・口コミ (5)

   5.0

   2025年2月16日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   All I can say is that I loved this place and Im definitely coming back.
   

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10. K

    Kevin

    ボストン評価・口コミ (1)

    5.0

    2025年2月15日にご来店

    1. 総合評価 5
    2. 料理 3
    3. サービス 5
    4. 雰囲気 3

    My waitress was lovely!! Made my experience. The soup was good! The drinks were really good.
    

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