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Gyu-kaku - Gyu-Kaku - Willowbrook, TX, Houston, TX

Gyu-Kaku - Willowbrook, TX

4.4
4.4
192 Reviews
$30 and under
Japanese
We are open for dine-in!

We have updated our operations in accordance with all government guidelines to put your health and safety first.

To maintain a safe environment for you and Gyu-Kaku staff, we ask that all guests understand and adhere to the following:

-Masks are recommended in common areas.

-Reservations are recommended.

- We only accept payment via credit or debit card. Cash payments respectfully declined.

Make a reservation

2 people

7:00 PM


Booked 21 times today

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Japanese, Barbecue

  • Hours of operation

    Mon–Thu, Sun 10:30 am–10:30 pm Fri, Sat 10:30 am–11:30 pm

  • Phone number

    (832) 688-8395

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

What 192 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.5Food
  • 4.1Service
  • 4.1Ambience
  • 4.2Value

NoiseModerate

Loved For

  • Houston

    Kid Friendly

  • Houston

    Healthy

  • Houston

    Notable Wine List

  • Houston

    Japanese

  • Houston

    Kid Friendly

  • Houston

    Healthy

  • Houston

    Hot Spot

  • Houston

    Notable Wine List

  • Houston

    Japanese

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Filters

  1. f

    foodie

    Houston

    80 reviews

    vip
    3.0

    80 reviews

    Dined 6 days ago

    overall3food4service2ambience4
    Dinner for two was tasty. Service was cordial but needs improvement.
  2. E

    Eddie

    Houston

    1 review

    5.0

    1 review

    Dined on September 23, 2022

    overall5food5service5ambience5
    Ethan was a great server. This is for the extra characters.
  3. D

    Dee72

    Houston

    21 reviews

    4.0

    21 reviews

    Dined on August 27, 2022

    overall4food5service3ambience4
    Started off a little slow. Waited for ten minutes before a waiters showed up with menus and asked for or drinks. However once we gave our order, things started flowing. Interested in going again.
  4. NP

    NicoleP

    Orlando

    2 reviews

    vip
    4.0

    2 reviews

    Dined on August 27, 2022

    overall4food5service5ambience3
    The food and service were excellent! However, all of the tables had the finish coming off thus making them sticky. Even after our server wiped the table it was still very sticky. My other complaint is that the AC was not working properly, and it’s gets warm very quickly when you are cooking at your table. I hope they can address these issues soon.
  5. AR

    AprilR

    Houston

    6 reviews

    vip
    2.0

    6 reviews

    Dined on August 17, 2022

    overall2food2service2ambience2
    Not a great experience, the grill at our table did not work from the start and the server stated it was having problems the night before. That grill never ended up working. There were empty tables right next to us, but we were not moved until I insisted strongly. This was after the raw meat dishes were served, and we had attempted to cook shrimp on the non-working grill. We then moved to the adjacent table and waited for that grill to finally warm up. The super irritating part was the manager tried to convince us some grills just don't have flames...for a $100+ meal the service was incredibly disappointing.
  6. AG

    AlisonG

    Las Vegas

    8 reviews

    4.0

    8 reviews

    Dined on August 14, 2022

    overall4food5service4ambience3
    Absolutely delicious. A bit of a mad house, but still excellent! We’ll be back.
  7. OT

    OpenTable Diner

    Unspecified

    1 review

    3.0

    1 review

    Dined on July 17, 2022

    overall3food4service4ambience3
    The bathroom is dirty
  8. OT

    OpenTable Diner

    Houston

    2 reviews

    5.0

    2 reviews

    Dined on July 8, 2022

    overall5food5service4ambience3
    Food is great, service was good. Table with insert to divide large table from party next to us didn’t really work well to separate two different conversations, should have asked for a booth.
  9. a

    ashleyo

    1 review

    3.0

    1 review

    Dined on June 20, 2022

    overall3food4service1ambience2
    Food is good service is terrible, other locations are better managed
  10. TB

    TazB

    1 review

    1.0

    1 review

    Dined on June 20, 2022

    overall1food1service1ambience1
    This was the worst experience ever , we reserved the table for 8 and we were hungry so we brought our dad for Father’s Day but from the time we sat and ordered our food it took 2 hours for our food to come and even when food came after so long it came In parts like what we ordered didn’t coke all the way and waiter was just all over the place his name is HAO ! So ended up just leaving and couldn’t wait any longer and eat half the food ! Very bad experience and will never go back or recommend to anyone to go !
  11. OT

    OpenTable Diner

    Houston

    1 review

    5.0

    1 review

    Dined on June 19, 2022

    overall5food5service5ambience5
    The staff is very friendly and always smiling! Our server Kevin was absolutely amazing! He made really good recommendations to help us navigate the menu. He was very visible which meant we never went without what we needed. I plan to ask him for him on my next visit!
  12. OT

    OpenTable Diner

    Houston

    9 reviews

    5.0

    9 reviews

    Dined on June 15, 2022

    overall5food5service5ambience5
    We loved it! We opted to order a la carte. Next time we will experience a little more off the menu. We will definitely be back!
  13. OT

    OpenTable Diner

    Houston

    1 review

    5.0

    1 review

    Dined on June 10, 2022

    overall5food5service5ambience5
    Delicious food 😋
  14. RL

    RL1WAY

    Houston

    13 reviews

    vip
    5.0

    13 reviews

    Dined on June 4, 2022

    overall5food5service5ambience4
    Excellent food and service. Price of All You Can Eat is reasonable.
  15. DP

    DarrellP

    Dallas

    8 reviews

    vip
    1.0

    8 reviews

    Dined on May 27, 2022

    overall1food5service1ambience2
    The food is always good but we have nothing but terrible service at the Willowbrook location every time we go. The other thing that we don’t particularly care for is when you request silverware you get cheap plastic forks. This is the last time we will be going to this location after three previous visits over the last couple of months.
  16. OT

    OpenTable Diner

    Houston

    6 reviews

    5.0

    6 reviews

    Dined on May 20, 2022

    overall5food5service4ambience5
    I really enjoy this place. Staff is always so friendly and welcoming and very close to home.
  17. OT

    OpenTable Diner

    Houston

    18 reviews

    vip
    3.0

    18 reviews

    Dined on May 7, 2022

    overall3food5service5ambience2
    Just way too expensive. I could go to top rated steakhouse and pay same.
  18. OT

    OpenTable Diner

    Houston

    1 review

    5.0

    1 review

    Dined on May 3, 2022

    overall5food5service5ambience5
    Celebrating Eid
  19. OT

    OpenTable Diner

    Houston

    1 review

    3.0

    1 review

    Dined on April 16, 2022

    overall3food3service1ambience3
    The service was slow, we did more sitting then eating and too over priced for what was offered.
  20. SL

    StevenL

    1 review

    1.0

    1 review

    Dined on April 12, 2022

    overall1food1service5ambience1
    Food was terrible. This is not true korean bbq Waiter was fantastic Restaurant was very dirty, dust on lights, etc. Poor atmosphere.
  21. OT

    OpenTable Diner

    Houston

    2 reviews

    5.0

    2 reviews

    Dined on April 10, 2022

    overall5food5service5ambience5
    Family Brunch
  22. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on April 1, 2022

    overall3food5service2ambience3
    We were there to celebrate my boyfriend’s birthday for a lunch date. The host in front was friendly and got us seated quickly. Our server, however, might’ve been new. This was our first time here but I didn’t make note of that. However, we sat there for 7-10 minutes without being greeted. We noticed all the servers being friendly with their table but he was slow and was just there. We barely got any information on the menu and when asked about the sauces to use on the side, I chose a marinade and he, then, goes, “you should’ve ordered that on the meat”.. I didn’t know that because when I was ordering the meats, I was never asked about what marinade I wanted on them. As a server, myself, no matter what table I get or unless I know they’re regulars that know their order, I always ask for peoples options. We all have our rough days and that’s understandable but everyone but him was moving around. This is one of very few places with gluten free options and we were stoked. The food was delicious and we will definitely be back for the food.
  23. OT

    OpenTable Diner

    Houston

    3 reviews

    vip
    5.0

    3 reviews

    Dined on March 27, 2022

    overall5food5service5ambience5
    Great food!
  24. OT

    OpenTable Diner

    Houston

    2 reviews

    5.0

    2 reviews

    Dined on March 9, 2022

    overall5food5service5ambience5
    My experience was great !
  25. OT

    OpenTable Diner

    Houston

    1 review

    5.0

    1 review

    Dined on March 9, 2022

    overall5food5service2ambience5
    It was overall good
  26. DP

    DarrellP

    Dallas

    8 reviews

    vip
    5.0

    8 reviews

    Dined on March 4, 2022

    overall5food5service5ambience5
    This is like The Melting Pot but with a grill. Great food, service, and the style of do it yourself cooking. We love this place…
  27. G

    Gman

    Houston

    21 reviews

    vip
    5.0

    21 reviews

    Dined on February 26, 2022

    overall5food5service5ambience4
    Great food and great experience for the kids as always. Service was great
  28. OT

    OpenTable Diner

    Houston

    1 review

    vip
    1.0

    1 review

    Dined on February 15, 2022

    overall1food1service1ambience1
    They said they didn’t have our reservation and they took us off the schedule. Wanted us to wait 1.5 hours instead. We left. Never going there again.
  29. LW

    LaurenW

    Houston

    14 reviews

    3.0

    14 reviews

    Dined on January 30, 2022

    overall3food4service3ambience4
    Bad host! We've dined here before. I know to get a reservation for a busy times. We dined on Saturday, on 1/29. I had a reservation for 7:30pm. Upon arrival, there was no host. There were multiple parties waiting. After 5 plus minutes, I asked who had been helped/was still waiting. I was told the host went back to put together TOGO orders. It was busy, so I could see someone stepping away a few minutes, but we waited for over 15 minutes with no host. No servers walking by said anything to all the people waiting. So there was NO ONE at the host stand for over 20 minutes! One lady finally asked a passing waiter for the host. He said she was in back. A few minutes later she finally came up, bags in hand for 2 people with TOGO orders and checked them out. Is takeout here a priority over in person diners to the extent that the host alone fills the orders? She then got out her tablet to check in people. She asked all of us if we had reservations and for our names. She did this twice for all the people standing there (12 plus people in the small waiting area). She then proceeded to seat two parties who had reservations AFTER ours! We were quite frustrated by now and asked her why she seated them before us. She said she was going in order. No, she was not! We told her we gave her our info twice already. She blankly looked at us, then back at her tablet. She typed in a few things and said follow me and seated us. There were NO apologies to us or anyone for her ridiculous absence and our excessive wait times. She was either poorly trained or just rude. This was after waiting 30 plus minutes past our reservation. I don't think this was a short staff problem since once seated, our servers were prompt and attentive, and the food was good. Hopefully, we won't have this host experience again. Maybe she just had an off day and is much better next time. I don't feel that speaking to a manger would have made any difference or helped the situation.
  30. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 29, 2022

    overall5food5service5ambience5
    great selection of food and service, staff was very attentive, polite and thorough!
  31. OT

    OpenTable Diner

    Houston

    1 review

    2.0

    1 review

    Dined on January 14, 2022

    overall2food4service1ambience2
    This is the first time I write the reviews. My girlfriend and I have the very bad service with Kevin. We have to wait 30 minutes to get chopsticks and plates to eat. Also, when the meat comes out, we have to wait for another 20 minutes to get the tongs for grilling. Kevin did not take care of our table and he missed my order. I am not happy with the service because he did not asked or check on our table to need anything. When everyone doing great but he is the only one to make the team fall
  32. ET

    ET6196

    Houston

    2 reviews

    3.0

    2 reviews

    Dined on December 31, 2021

    overall3food5service2ambience4
    feels like the waiter was trying to rush us out. he came by every 5 seconds. after we are almost done, my husband went to used the restroom, the waiter literally came by every 5 seconds, asking if I need a new grill, I told him no we are done eating AND I'm just waiting form my husband. He then came back asked me again if I'm going to need a new grill for my the steak we didn't finish. I politely said no again. then 1 minute later, I was texting my friend, he came by again and ask me if we are done (after I told him that I'm done) and ask me if I want to check out. I was like "fine, I will check out"... after I checked out, before my husband came back he came by again, I forgot what he asked. I feel like he was either afraid that I wouldn't pay for the meal, or he just wanted to get rid of us... I've been to this exact restaurant 3 times now, this time was the worst experience.
  33. E

    neiciE

    Tampa

    1 review

    3.0

    1 review

    Dined on December 26, 2021

    overall3food3service2ambience2
    It was “OK”. Nothing remarkable.
  34. DP

    DarrellP

    Dallas

    8 reviews

    vip
    5.0

    8 reviews

    Dined on December 20, 2021

    overall5food5service5ambience5
    Service was outstanding as well as the meal….!
  35. OT

    OpenTable Diner

    Los Angeles

    2 reviews

    2.0

    2 reviews

    Dined on December 18, 2021

    overall2food3service1ambience5
    Bad service. Food just as sxpected as Gyu kaku. Not bad.
  36. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on December 12, 2021

    overall3food4service2ambience4
    They took a little ToOoO long with our food. The people sitting next to us came after, and they got their food right away. Same for our drinks. The food was good.
  37. OT

    OpenTable Diner

    Houston

    3 reviews

    5.0

    3 reviews

    Dined on December 4, 2021

    overall5food5service5ambience5
    Very attentive waitstaff. Thanks so much! Angel and the lady working with him were both great!
  38. M

    Mommabear

    1 review

    3.0

    1 review

    Dined on November 28, 2021

    overall3food5service2ambience5
    The food was amazing as always. The waiter was very busy and distracted. They didn't bring us all of the food we ordered. I don't blame the waiter I simply think management gave him to many tables.
  39. OT

    OpenTable Diner

    Houston

    2 reviews

    5.0

    2 reviews

    Dined on October 13, 2021

    overall5food5service5ambience5
    Food was great. Also service. Great time.
  40. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on October 10, 2021

    overall5food5service5ambience5
    Their portions are just too small

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Gyu-Kaku - Willowbrook, TX does offer delivery in partnership with Chow Now and Uber Eats. Gyu-Kaku - Willowbrook, TX also offers takeout which you can order by calling the restaurant at (832) 688-8395.

Gyu-Kaku - Willowbrook, TX is rated 4.4 stars by 192 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 21 times today
Google Map for Gyu-Kaku - Willowbrook, TX

7748A Cypress Creek Pkwy, Houston, TX 77070

Additional information

  • Neighborhood

    Willowbrook/Tomball

  • Hours of operation

    Mon–Thu, Sun 10:30 am–10:30 pm Fri, Sat 10:30 am–11:30 pm

  • Cuisines

    Japanese, Barbecue

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Public Lot

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Beer, Corkage Fee, Gluten-free Options, Takeout, Wine

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