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Jacky's Waterplace Restaurant (Downtown, Providence)

4.5
4.5
1316 Reviews
$30 and under
Contemporary Asian

Jacky's offers classic and contemporary Asian cuisines, including Chinese, Japanese, Thai, Vietnamese, Singaporean and more. Revamping traditional Szechuan, Hunan and Hong Kong style cuisines from a fresh perspective, along with the ingenious marriage of Chinese traditional and modern culinary cooking techniques, and presentation styles from the West make for a unique and eclectic dining experience.
If you do not see the time you'd like available on OpenTable.com, please feel free to call us directly and we will do our best to accommodate.

Make a reservation

2 people

June 2022
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11:30 PM


Booked 12 times today

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Contemporary Asian, Sushi, Pan-Asian

  • Hours of operation

    Lunch Mon–Fri 11:30 am–3:00 pm Dinner Mon–Thu 3:00 pm–9:30 pm Fri 3:00 pm–10:30 pm Sat 1:00 pm–10:30 pm Sun 1:00 pm–9:30 pm

  • Phone number

    (401) 383-5000

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Business Casual

  • Executive chef

    Lu, JingLong

  • Catering

    We cater all special events Eastern and Western style.

  • Private party facilities

    Corporate Meetings, Pharmaceutical Events, Banquets, etc.

  • Private party contact

    Albert Kwong: (401) 383-5000

  • Neighborhood

    Providence

  • Cross street

    Stillman Street

  • Parking details

    For Lunch time, customer can park at the open parking lot (Citizens Bank Parking Plaza) we offer parking at a discounted rate. In the evening starting at 5pm everyday, we offer complimentary valet parking service.

  • Public transit

    We are located at 200 Exchange Street, Providence, RI. Our restaurant is directly under the Luxury Waterplace Condo spaces.

  • Additional

    Banquet, Bar/Lounge, Beer, Chef's Table, Cocktails, Counter Seating, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine

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Popular dishes

What 1,316 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.5Food
  • 4.5Service
  • 4.6Ambience
  • 4.2Value

NoiseModerate

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  1. J

    Jessie

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food5service5ambience5

    Absolutely loved this restaurant. The fried chicken and pork fried rice was amazing. The atmosphere was great. Even the valet guys were beyond awesome and so respectful. Valet parking was free because we got it validated by the restaurant. Also our waitress was very kind and patient.

  2. SV

    SoVeryTracey

    New England

    32 reviews

    vip
    5.0

    32 reviews

    Dined 6 days ago

    overall5food4service5ambience5

    We love to go to Jacky’s Waterplace restaurant as a family. We have the option to enjoy individual meals or dine family style. The sushi selection is so vast with both raw and cooked options for all kinds of sushi lovers. I tried the garlic scallops with vermicelli for the first time and it was so visually pleasing to look at and delicious. The calamari appetizer is really top notch…It’s prepared spicy and never over cooked.

  3. NM

    NormanM

    New England

    1 review

    3.0

    1 review

    Dined 7 days ago

    overall3food5service2ambience5

    Father’s Day Ordered Johnny Walker Black got Jim Beam Drink was replaced Second drink was brought same deal Manager came over I said that’s not Johnny Walker he said I saw them pour it. So I was wrong ,(the only scotch I drink) So I lost it . This happened to here once before Will never again stop bye

  4. HS

    HungrySurgeon

    New England

    8 reviews

    4.0

    8 reviews

    Dined on June 17, 2022

    overall4food5service5ambience5

    Food is great but a little pricy. The Sushi is fantastic as was the Chinese broccoli side and vegetable pad Thai. We had a great table for 4 looking out to the river and downtown skyline. It seemed strange that last call for drinks was 9:30 on a Thursday evening. We would have stayed longer but went elsewhere to continue our evening.

  5. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 11, 2022

    overall5food5service5ambience5

    Graduation

  6. MC

    MegC

    New England

    1 review

    3.0

    1 review

    Dined on June 10, 2022

    overall3food3service2ambience4

    The manager, I believe his name was Val, was extrenely rude and unwelcoming. Got the evening off to a bad start. The food was OK and the ambiance is lovely. This was a special occassion for my daughter and the way we were treated when checking in really put a bad taste in our mouth before we were even seated.

  7. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on June 9, 2022

    overall3food5service1ambience5

    Food was excellent as usual but had terrible service. Will definitely consider other places before coming back again.

  8. ST

    SuzanneT

    1 review

    5.0

    1 review

    Dined on June 6, 2022

    overall5food5service5ambience5

    Sushi pizza was delicious! It was a great experience overall!

  9. J

    Jill

    New England

    25 reviews

    vip
    4.0

    25 reviews

    Dined on June 5, 2022

    overall4food4service4ambience4

    Food was good as usual!! Service was a bit slow for the amount of people in the restaurant but it won’t deter us from coming back.

  10. S

    Suzanne

    New England

    26 reviews

    vip
    5.0

    26 reviews

    Dined on June 5, 2022

    overall5food5service5ambience5

    From the complimentary parking to the fried ice cream for desert; This is one of my favorite places! Today I had the salmon belly roll, and it was delicious! Love the patio overlooking downtown Providence. Service was great!

  11. CV

    CVB13

    New York Area

    27 reviews

    vip
    5.0

    27 reviews

    Dined on June 4, 2022

    overall5food5service5ambience5

    As always, food was amazing and the ambience is lively! Had a new waitress (Lola), But she crushed it. If you like dry sake, G-Joy is my go to — never fails to deliver. 10/10

  12. C

    Courtney

    1 review

    5.0

    1 review

    Dined on May 29, 2022

    overall5food5service5ambience5

    my boyfriend and I came here for my birthday dinner and the food and service was so exceptional, truly one of the best experiences either of us have had dining out. Matthew was incredibly polite and courteous throughout our entire meal, and brought us a dessert for my birthday candle and all. Thank you! truly made my 23rd birthday one to remember

  13. LD

    LauraD

    Chicago

    7 reviews

    vip
    5.0

    7 reviews

    Dined on May 29, 2022

    overall5food5service5ambience5

    Food was amazing and the portion sizes were more than generous!

  14. CH

    CHANTELW

    New York Area

    1 review

    5.0

    1 review

    Dined on May 28, 2022

    overall5food5service5ambience5

    Great reunion dining spot!

  15. MS

    MegS

    New England

    1 review

    5.0

    1 review

    Dined on May 25, 2022

    overall5food5service5ambience5

    Was a lovely dinner with great service - a special place! It was a birthday dinner and we didn't even have to ask for a special dessert - it was brought out as a surprise for the whole table. Food was delicious and staff was very kind. Loved sitting at the water. Great to have valet. We'll be back!

  16. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 23, 2022

    overall5food4service5ambience4

    Celebrated my friend’s birthday and it was great! Outside on the patio with a nice view of the city!

  17. EP

    EricaP

    1 review

    5.0

    1 review

    Dined on May 20, 2022

    overall5food5service5ambience5

    Delicious food, lots of options. Fun ambiance and prompt service.

  18. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 20, 2022

    overall5food5service5ambience5

    Great food, great service

  19. EF

    EllenF

    Charleston

    30 reviews

    5.0

    30 reviews

    Dined on May 15, 2022

    overall5food5service5ambience4

    The food was delicious and our waitress was wonderful! It was not crowded so we were able tom linger a while. We were going tom PPAC after and we were very early. We enjoyed everything about our visit! The food is amazing but a little pricey! I had a mai tai that was very good!

  20. J

    Jess

    1 review

    1.0

    1 review

    Dined on May 14, 2022

    overall1food1service1ambience1

    Was the worst dining experience i ever had. Would NOT recommend

  21. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on May 13, 2022

    overall4food4service4ambience4

    Thought we scored front row seats for Waterfire… Alas by 7:45 we realized that it was not happening at Waterplace Park! Still, we enjoyed our evening. Food and drinks were good, although the presentation was only about 7 of 10. Specifically I was expecting my mai tai to have some sort of tropical garnish, but it arrived with just a sad little wedge of orange.

  22. OT

    OpenTable Diner

    New England

    5 reviews

    vip
    1.0

    5 reviews

    Dined on May 12, 2022

    overall1food3service2ambience4

    I’ve been there all the time for dinner, brought my friend 1st timer to the restaurant, food was cold and the waitress is horrible, she did check on us at all, ask for plates for appetizers she don’t bring one, asked for salt and pepper it took her 15 minutes, her coworker bring not even her! Total disappointed ! Her name is Patty our waitress!

  23. OT

    OpenTable Diner

    Kansas City

    16 reviews

    vip
    5.0

    16 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5

    Great Mother's Day. Food was great and the service was terrific.

  24. s

    sharonq

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    overall1food1service4ambience1

    The service was excellent. The food was very poor. the chickens dinner were both awful. just had a few bite and left the rest. Did not complain to server because we did not want my family to feel uncomfortable with the complaint. Went to the bar after for cocktails and was not any better. The staff show to be over work and tried. The drinks were ok. Very poor in cleanness. No Food Safety follow! No hand washing! Bartender left to go out for a smoke and return- did not wash hands!!! Handling fruit for drinks with bare fingers! The bar was very dirty looking and the mirrors in the bar area should be cleaned!!!! Terrible.........

  25. H

    Happy12

    New England

    4 reviews

    4.0

    4 reviews

    Dined on May 8, 2022

    overall4food5service3ambience5

    Excellent food and options but short on staff, at least it seemed. Not sure if waitress had too many tables or if kitchen short staffed. Last of meals came out when everyone else was almost finished. A side came out after completely done with plate.

  26. GA

    GailApp

    New England

    7 reviews

    vip
    5.0

    7 reviews

    Dined on May 6, 2022

    overall5food5service5ambience5

    Wonderful atmosphere, food amazing and drinks fabulous

  27. MC

    MelvinC

    1 review

    4.0

    1 review

    Dined on May 1, 2022

    overall4food5service4ambience5

    Food was very good. Service was a little slow. Would eat there again.

  28. SF

    SuperFoodie

    New England

    9 reviews

    vip
    3.0

    9 reviews

    Dined on April 29, 2022

    overall3food3service2ambience4

    Waitress seemed to forget about us. She didn’t bring chopsticks with the sushi then said she’d come back with them but didn’t until we were almost done. Meal was not hot and was just ok. I’ve eaten here before and had a better experience.

  29. JE

    JimE

    New England

    1 review

    5.0

    1 review

    Dined on April 27, 2022

    overall5food5service4ambience4

    Just disappointed the fish tank is no longer there, otherwise sushi was top notch, service was responsive, ambiance was spacious and light-filled.

  30. NM

    NickM

    Washington DC

    11 reviews

    vip
    4.0

    11 reviews

    Dined on April 25, 2022

    overall4food3service5ambience5

    Great ambiance and the cocktails are superb. The sushi doesn’t disappoint and the view is great.

  31. JL

    JimL

    New England

    8 reviews

    5.0

    8 reviews

    Dined on April 17, 2022

    overall5food5service5ambience5

    Always a great experience dining at Jackie's.

  32. d

    dtopar

    New York Area

    22 reviews

    vip
    5.0

    22 reviews

    Dined on April 17, 2022

    overall5food5service5ambience5

    Excellent as always! Our waitress was fantastic!

  33. G

    Greatlook

    New England

    2 reviews

    4.0

    2 reviews

    Dined on April 9, 2022

    overall4food5service5ambience5

    I enjoy eating there very much. Each time we go it’s very comfortable.

  34. OT

    OpenTable Diner

    New England

    4 reviews

    vip
    4.0

    4 reviews

    Dined on April 8, 2022

    overall4food4service5ambience5

    We got there and it was very quiet. Out server was very good-pleasant and helpful. Food was good, but somewhat small serving sizes for price. But everything tasted good.

  35. f

    foodie4life

    New York Area

    147 reviews

    vip
    5.0

    147 reviews

    Dined on April 4, 2022

    overall5food5service5ambience5

    excellent service by Kent, valet Christian was delightful These are little things that make u happy Food was excellent Calamari appetizer delicious and sushi sashimi so fresh

  36. TK

    TaylorK

    New York Area

    3 reviews

    vip
    5.0

    3 reviews

    Dined on April 3, 2022

    overall5food4service5ambience5

    Absolutely beautiful! Food was good, cocktails were better :)

  37. TM

    TimM

    1 review

    5.0

    1 review

    Dined on March 23, 2022

    overall5food5service5ambience5

    This was my first time in years and my wife’s first time ever visit to Jacky’s Waterplace (we’ve been to North Providence location more). Everything was amazing - food, ambiance, drinks, our server was friendly and attentive as well!

  38. RB

    RebeccaB

    New England

    2 reviews

    5.0

    2 reviews

    Dined on March 20, 2022

    overall5food4service5ambience5

    Went in for my sons 13th Birthday. They were very attentive and made his night special. Food was good,,with a great ambiance.

  39. e

    efromri

    New England

    11 reviews

    vip
    2.0

    11 reviews

    Dined on March 20, 2022

    overall2food2service2ambience2

    This was a our 2nd in-person dining experience during Covid. Many other dining and special occasions hosted at Jackys Waterplace but this time was really OFF!! The food came out in a VERY odd order-first 1 drink- then the veggie which we sent back-2 appetizers-2nd drink then our 3 entrees with the still slightly warm veggie. Obviously the kitchen/waitstaff communication was WAY OFF. I would NOT recommend going based on this experience but will give Jackys another chance because of our past dining.

  40. OT

    OpenTable Diner

    New England

    9 reviews

    vip
    5.0

    9 reviews

    Dined on March 20, 2022

    overall5food5service5ambience5

    Always CONSISTENT!!! Always delicious and exceptional quality!!! This is why it’s our favorite Asian restaurant!!! We have many close to us-but this restaurant is more than worth the drive.

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
  • Physical distancing

    • Limited number of seated diners
    • Extra space between tables
  • Protective equipment

    • Waitstaff wear masks
    • Diners must wear masks unless eating or drinking

FAQs

Jacky's Waterplace Restaurant (Downtown, Providence) offers takeout which you can order by calling the restaurant at (401) 383-5000.

Jacky's Waterplace Restaurant (Downtown, Providence) is rated 4.5 stars by 1316 OpenTable diners.

Jacky's Waterplace Restaurant (Downtown, Providence) does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

June 2022
Sun
Mon
Tue
Wed
Thu
Fri
Sat
29
30
31
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2
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11:30 PM


Booked 12 times today
Google Map for Jacky's Waterplace Restaurant (Downtown, Providence)

200 Exchange Street Providence, RI 02903

Additional information

  • Cross street

    Stillman Street

  • Neighborhood

    Providence

  • Hours of operation

    Lunch Mon–Fri 11:30 am–3:00 pm Dinner Mon–Thu 3:00 pm–9:30 pm Fri 3:00 pm–10:30 pm Sat 1:00 pm–10:30 pm Sun 1:00 pm–9:30 pm

  • Cuisines

    Contemporary Asian, Sushi, Pan-Asian

  • Dining style

    Casual Dining

  • Dress code

    Business Casual

  • Parking details

    For Lunch time, customer can park at the open parking lot (Citizens Bank Parking Plaza) we offer parking at a discounted rate. In the evening starting at 5pm everyday, we offer complimentary valet parking service.

  • Public transit

    We are located at 200 Exchange Street, Providence, RI. Our restaurant is directly under the Luxury Waterplace Condo spaces.

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Executive chef

    Lu, JingLong

  • Additional

    Banquet, Bar/Lounge, Beer, Chef's Table, Cocktails, Counter Seating, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine

  • Phone number

    (401) 383-5000

  • Catering

    We cater all special events Eastern and Western style.

  • Private party facilities

    Corporate Meetings, Pharmaceutical Events, Banquets, etc.

  • Private party contact

    Albert Kwong: (401) 383-5000

Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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