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Our Craft Brewery Inside the Labatt Blue Six Pack - The Ward - Buffalo Riverworks, Buffalo, NY
Main Bar - The Ward - Buffalo Riverworks, Buffalo, NY
The Ward - Buffalo RiverWorks - Game Bar - The Ward - Buffalo Riverworks, Buffalo, NY
The Ward - Buffalo RiverWorks - Game Bar - The Ward - Buffalo Riverworks, Buffalo, NY
The Ward - Buffalo RiverWorks Main bar and seating - The Ward - Buffalo Riverworks, Buffalo, NY

The Ward - Buffalo Riverworks

4.2
4.2
416 Reviews
$30 and under
American
Welcome to Buffalo Riverworks, Buffalo’s biggest entertainment destination. The Ward @ Riverworks features contemporary American cuisine served in an industrial rustic setting. Our snow-globe inspired architecture boasts a menu of handcrafted beers and Buffalo originals, including the Riverworks Spicy Buffalo Clam Chowder, the Bacon Jam Burger, and the Trainwreck beer braised Pot Roast Stack.
We are proudly part of the Pearl Street Family of Companies, and committed to Buffalo’s renaissance, “Rebuilding Buffalo, one pint at a time!” Our fully functioning brewery, retrofitted into the former Wheeler-GLF grain elevator, is what we believe to be the first brewery inside a silo in the world! With three expansive bars inside our main facility, the fourth bar is located within the silo, adjacent to the Riverworks Beergarden. More information in the PRIVATE EVENTS section of OpenTable. Visit https://ticketpeak.com/res/psgtix for BrewYears Eve! WE ARE OPEN YEAR ROUND - See VIEW MORE

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Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    American, Beer Garden, Contemporary American
  • Hours of operation
    Daily 12:00 pm–10:00 pm
  • Phone number
    (716) 342-2292
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Executive chef
    Nick Cuttita
  • Catering
    Expect innovation at Riverworks! Offering a variety of activities, Buffalo Riverworks features two regulation-sized ice rinks for winter sports, and a 25-foot big screen TV to view all of your broadcasted sports. Home of the Queen City Roller Girls, experience live roller derby, and with a state of the art sound system and exceptional acoustics, experience professionally produced performances from acts like Rob Thomas and Buffalo’s own Goo Goo Dolls! Riverworks is THE HOME of large party accommodations. Call us for private events, team building adventures, bar parties, banquets, winter ice tournaments, and dining reservations.
  • Private party facilities
    Our tank-to-tap brewery specializes in ales and with the varieties we brew, something will always tantalize your taste buds. Trainwreck is a German Amber Ale, brewed with imported malts & hops and Bin House Brown is a malty & toasty Dark English Pub Ale. The cloudy and hoppy Rejuvenator is a New England IPA; Wheeler Wheat, a German Hefeweizen, is accentuated with banana & clove, and the light, crisp & refreshing Conveyor Cream Ale is absolutely delicious! Looking for something unique? Riverworks has it! Paying homage to a local breakfast cereal giant, we are extremely proud of such brews as Fruit Loop Sour, Coco Puff Porter, Cinnamon Toast Krunch Ale, and Buffalo Rising Bran Dubbel, a Belgian Style Ale. Come discover your new favorite! GIFT CARDS ARE ALWAYS AVAILABLE AND MAKE THE PERFECT GIFT!
  • Neighborhood
    Buffalo
  • Cross street
    Michigan Street
  • Parking details
    NON-EVENT parking is free daily. ALL EVENTS ARE SUBJECT TO PAID PARKING. TO ALLEVIATE TRAFFIC CONGESTION DURING BUSY EVENTS, PLEASE DO NOT HESITATE TO PARK ON OHIO STREET OR ANY OTHER NEARBY STREET AND WALK ON OVER THE MICHIGAN ST. BRIDGE IF THE BRIDGE BECOMES BACKED UP.
  • Public transit
    Find the best route to Riverworks by using this link: https://moovitapp.com/index/en/public_transit-Buffalo_RiverWorks-Buffalo_NY-efsite_531265b3498e96f5b92da0d1-1402
  • Additional
    Banquet, Bar/Lounge, Beer, Beer Garden, Cocktails, Entertainment, Full Bar, Gluten-free Options, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Takeout, View, Wheelchair Access, Wine

What 416 people are saying

Overall ratings and reviews

4.2
4.2 based on all time ratings
  • 4.1Food
  • 4.2Service
  • 4.3Ambience
  • 4Value

NoiseModerate

416 Reviews
  1. RobynR

    New York City

    2 reviews

    2.0

    2 reviews

    Dined on May 15, 2022

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 2
    Food was nothing special to write about. Service was mediocre. Won’t be returning. Wish we would have been able to sit on the patio instead of inside.

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  2. OpenTable Diner

    New York City

    1 review

    2.0

    1 review

    Dined on May 14, 2022

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 3
    The reservation was for 6pm which we showed up for. Got seated within minutes. Waiter was nice and got our drink order right away. When drinks came maybe 10 mins later we placed our order for 2 burgers. After waiting for almost an hour and 20 mins we decided we couldn’t wait any longer and just wanted to leave. Checked in with our waiter but just said sorry and never gave answers as to where the food was. Left super hungry and not very happy with anything

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  3. MaryK

    New York City

    19 reviews

    vip
    1.0

    19 reviews

    Dined on May 9, 2022

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 3
    Soup was cold. Appetizer never came out. Dinner was incorrect.

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  4. RobertaD

    New York City

    4 reviews

    2.0

    4 reviews

    Dined on May 8, 2022

    1. Overall 2
    2. Food 1
    3. Service 1
    4. Ambience 3
    We were late in the day on Mothers' Day so many items were gone; the help was tired and service was extremely slow!

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  5. MaryG

    New York City

    2 reviews

    3.0

    2 reviews

    Dined on May 8, 2022

    1. Overall 3
    2. Food 2
    3. Service 2
    4. Ambience 2
    The restaurant was hosting a Mother's Day Brunch at the time I scheduled my reservation. This was not made apparent during the reservation process on OpenTable. I suggest double checking the restaurant's website for alternate events before booking. We were looking forward to the regular menu and were stuck with gross buffet food and getting our own drinks and silverware. Disappointed.

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  6. OpenTable Diner

    New York City

    1 review

    4.0

    1 review

    Dined on May 8, 2022

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    The hostess was very annoyed at the people coming in. The waffle table at the buffet was moving in slow motion and we were unable to get any of them, due to the long line. The food we did have was good! Our waitress who brought our drinks way very attentive! Overall it was a nice experience!

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  7. JoyC

    New York City

    2 reviews

    3.0

    2 reviews

    Dined on May 8, 2022

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 2
    We had late reservations and they ran out of waffles and fried chicken, it was very disappointing! The prime rib was good but cold and they were out of the bread pudding and it didn’t appear there were any other desserts or they ran out of those too!

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  8. ChristopherA

    New York City

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 1
    Cold food. Ran out of the only hot food which was waffles. Service was horrible. Waited 40 mins in line for a waffle. Someone else went up the other side of the buffet, skipping 8 people in line and got service before any of us. Waited 50 mins for our waiter to bring us our check. That only happened because we asked 3 other staff members to find him. Can’t believe we spent 39 each for a plate of cold potatoes, bacon, roast beef, and chicken

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  9. OpenTable Diner

    New York City

    5 reviews

    2.0

    5 reviews

    Dined on May 7, 2022

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 3
    Out of most of the entrees by 7pm. Food was dry and portions small. Not enough dressing on salad.

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  10. BeanD

    New York City

    7 reviews

    5.0

    7 reviews

    Dined on April 21, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We have been to this restaurant before. The staff is very nice and fun to talk to. The food is excellent. Lots of choices. I cannot wait to come back I. The warmer weather.

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  11. HappyCustomer

    New York City

    1 review

    5.0

    1 review

    Dined on April 17, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great experience as always. This place never disappoints whenever we visit.

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  12. EnjoyableEvening

    New York City

    9 reviews

    3.0

    9 reviews

    Dined on April 10, 2022

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 3
    The food was excellent - everyone enjoyed what they ordered. It may have been the time we chose to go there, but the service seemed very slow. It wasn't overly busy - but the drinks seemed to take a long time to come to us. The food didn't take quite as long to arrive - but was worth the wait. Our group enjoyed our time together and the quiet ambiance that surrounded us. I would imagine when this place is quite busy it would be very loud.

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  13. Kunjane

    New York City

    9 reviews

    5.0

    9 reviews

    Dined on March 29, 2022

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    We had only been here once before but it was a while back so for our son’s birthday we decided to try it again and I’m glad we did! The service was great from the time we walked in to the time we left and the food was delicious! We had the Ceasar salad,loganberry-q, medium and sweet and spicy wings with some fries and the crab rangoon dip *chef’s kiss* our son had the pizza with fries and even though they forgot the pepperoni he said it was still good lol. As far as the drinks go, oh yes, I highly recommend the pomegranate margarita! All in all, we had a great night! Thanks Makisha (sp) and Madison!

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  14. SharonV

    New Orleans

    16 reviews

    vip
    3.0

    16 reviews

    Dined on March 27, 2022

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 2
    I have to say that we enjoyed our meal at The Ward. Our waiter, overworked, as most servers are in this day and age, was attentive and polite. The food, "The Turkey Stack" was delicious, but it was cold. The potatoes were warm and that helped the meat and veggies, but the dressing was very cold. I usually don't complain if the food is warm, but this was cold. It was a shame because it could've been excellent if only it was warmer. Would we eat here again, sure, but, hopefully, the food will measure up to expectations.

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  15. NelsonM

    New York City

    5 reviews

    vip
    5.0

    5 reviews

    Dined on March 20, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We love Buffalo Riverworks, best place to have an enjoyable dinner experience wit friends and family.

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  16. JackL

    New York City

    1 review

    5.0

    1 review

    Dined on March 7, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We go at least once a week to watch Roller Derby. Always a good time. The Pizza is the best in Buffalo.

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  17. KevinT

    New York City

    1 review

    5.0

    1 review

    Dined on March 5, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Good service, good food at a reasonable price, great atmosphere!

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  18. JayM

    New York City

    1 review

    4.0

    1 review

    Dined on March 5, 2022

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 4
    Good setting. Great server. Cold drinks. Hot food. The four metal trays on which the food was served made for a cumbersome situation at the stand-up tables. One false move and somebody's sandwich was going to fly. My wife compared the women's room to the Erie County Fair. Otherwise, it was a pleasant evening. Thanks.

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  19. OpenTable Diner

    New York City

    34 reviews

    2.0

    34 reviews

    Dined on March 5, 2022

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 3
    We had reservation for 7 on a Saturday night. Five of us total. Got our drinks and appetizers right away. Calamari was great, big pretzel, ok. Our entrees took forever and our server was MIA. I had ths Santa Fe chx sand w salad. It was ok and the salad was huge, house ranch was good. Wife and one of the kids had the turkey avacado club, was big and good. Other kids had kids pizza and cheeseburger both were fine. The main issue for me is poor service. After about a half hr she came back and said she'd check in them. She returned ten min later w the food. But then again disappeared, we finished and I went to the hostesses station to ask for Togo boxes. She showed up w the check as I boxed it all up. She was friendly but being mia like that and the food taking forever screw up our schedule for the night. It wasn't too busy and there seemed to be staff galore. Idk if I'd go back, food was ok, service super slow

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  20. RYANC

    New York City

    1 review

    5.0

    1 review

    Dined on March 5, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Had a great date here for lunch-highly recommend for anyone in the Buffalo area!

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  21. JayU

    Washington DC

    1 review

    5.0

    1 review

    Dined on February 20, 2022

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    Great service for a large party with lots of hungry kids. Efficient and friendly! We left our phone behind accidentally and the staff located it and kept it safe for us until we coins return the next day

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  22. BrandonG

    New York City

    1 review

    5.0

    1 review

    Dined on February 12, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food, great service, and a nice pre concert/event atmosphere.

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  23. RebeccaG

    New York City

    7 reviews

    4.0

    7 reviews

    Dined on February 12, 2022

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4
    Our pretzel was terrible. It was hard as a rock. I would not get this again. yuck! the tater tots & pizza were great. Cinnamon was our server & had great customer service.

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  24. OpenTable Diner

    Toronto

    8 reviews

    5.0

    8 reviews

    Dined on January 23, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We always have an amazing time when we go here! One of the best places to go for good food, drinks and service!!!

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  25. OpenTable Diner

    New York City

    2 reviews

    5.0

    2 reviews

    Dined on January 23, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was fantastic and the staff was so friendly and accommodating!!

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  26. Dont

    New York City

    1 review

    1.0

    1 review

    Dined on January 15, 2022

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    This was BY FAR... the WORST experience I've had in a long time. First, we arrive for a reservation we made... they were not aware of it somehow and the hostess was incredibly rude. Once she got around to seating us she made sure to tell us that they have another guest that reserved that table so we cant stay longer than an hour??? Who says that to a guest??? Second, we get seated literally in the middle of 5-6 tables that were having some kind of kids sports event, kids running around... bumping into us and leaning on our table, parents yelling at each other and their kids right through us. Granted, this is also the fault of these classless parents but the restaurant was 100% to seat anyone there given the party. Third, we waited 20min before a server even came to us... she said point blank "sorry, I didnt even realize they sat anyone here". On top of this, she took FOREVER to do anything because every trip she made, she had to either stop at a table and chat with a group of what Im assuming are regulars or friends or stop at the hostess stand to talk with the other 5-6 servers that just stood there on their phones most the time. Fourth, the food was not good... everything was VERY basic, $18 beyond burger was just the patty in a bun, the pot roast sandwich was meat and a small scoop of mashed potato's.. no cheese or gravy as described. The service was so bad we decided not to even complain and then have to wait another 30min for the server to respond. All in all, I will tell everyone I know to avoid this place, the food was bad and the service was the worst.

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  27. OpenTable Diner

    Toronto

    8 reviews

    5.0

    8 reviews

    Dined on January 9, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always a great place to meet for any occasion!!

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  28. KellyB

    New York City

    2 reviews

    5.0

    2 reviews

    Dined on December 21, 2021

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great place for families and children. Casual and excellent food!

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  29. OpenTable Diner

    New York City

    4 reviews

    vip
    4.0

    4 reviews

    Dined on December 19, 2021

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4
    Food was great so is there beer list. Service could of been better but wasn’t terrible.

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  30. OpenTable Diner

    Toronto

    8 reviews

    5.0

    8 reviews

    Dined on December 12, 2021

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always a great time!! Great food, service!!!

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  31. Catherine

    Denver

    1 review

    5.0

    1 review

    Dined on November 29, 2021

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    We went on a quiet night - the food was good and the service was great!

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  32. OpenTable Diner

    New York City

    1 review

    5.0

    1 review

    Dined on November 26, 2021

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    I left my handbag at the table and it was returned to me ! I love the honesty shown by the employees here. God bless

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  33. KeithF

    New York City

    7 reviews

    2.0

    7 reviews

    Dined on October 22, 2021

    1. Overall 2
    2. Food 1
    3. Service 1
    4. Ambience 1
    We’ve been here several times — tonight must have been an off night.

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  34. gamfam

    New York City

    36 reviews

    3.0

    36 reviews

    Dined on October 22, 2021

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 4
    First of all, the wait staff is great. Food not so great. I ordered the fish fry - skimpy fish and cold fries. Two other people we were with had cold food. Thankfully the waiter brought us hot fries and tator tots - too bad I was done with my small piece of fish already. I'd go back but I'd order differently.

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  35. OpenTable Diner

    Toronto

    8 reviews

    5.0

    8 reviews

    Dined on October 11, 2021

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We love coming here for events! Great all around!!

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  36. OpenTable Diner

    New York City

    1 review

    1.0

    1 review

    Dined on August 29, 2021

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 3
    Have been here many times! I love the giant Pretzel with beer cheese. The food tonight something was off and the server had no personality what so ever won’t be back for awhile. Very disappointed

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  37. TammyC

    New York City

    1 review

    5.0

    1 review

    Dined on August 28, 2021

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We went for my birthday dinner and everything was yummy and are server was amazing happy friendly and was keeping up with are drinks servers name was cinnamon what a amazing person

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  38. Patrick

    Greater Boston

    2 reviews

    3.0

    2 reviews

    Dined on August 28, 2021

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 4
    Food, service and ambiance are good. Think it is unfair to pay for event parking when we had dinner reservations and not there to attend the event. No other restaurant that we patronize charges for parking.

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  39. DeanaA

    New York City

    8 reviews

    5.0

    8 reviews

    Dined on August 27, 2021

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great atmosphere! Loved the live music and food and service was wonderful! Can't wait to go back

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  40. DebO

    New York City

    3 reviews

    5.0

    3 reviews

    Dined on August 27, 2021

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We truly enjoyed our dining experience! Made reservations for patio and was seated immediately at a lovely table by the water and close to the entertainment. Lovely and large establishment. Waitress came to our table immediately and the food and drinks were delivered quickly as well. Food was of good quality and reasonably priced. Beautiful location on the water! Can’t wait to return. Highly recommended!!!

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FAQs

The Ward - Buffalo Riverworks offers takeout which you can order by calling the restaurant at (716) 342-2292.

The Ward - Buffalo Riverworks is rated 4.2 stars by 416 OpenTable diners.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable reservation network.

If you like, we'll notify you by email if this restaurant joins.


Is this your restaurant?
Claim this listing

Order delivery or takeout

Google Map for The Ward - Buffalo Riverworks

359 Ganson Street, Buffalo, NY 14203

Additional information

  • Cross street
    Michigan Street
  • Neighborhood
    Buffalo
  • Hours of operation
    Daily 12:00 pm–10:00 pm
  • Price
    $30 and under
  • Cuisines
    American, Beer Garden, Contemporary American
  • Dining style
    Casual Dining
  • Dress code
    Business Casual
  • Parking details
    NON-EVENT parking is free daily. ALL EVENTS ARE SUBJECT TO PAID PARKING. TO ALLEVIATE TRAFFIC CONGESTION DURING BUSY EVENTS, PLEASE DO NOT HESITATE TO PARK ON OHIO STREET OR ANY OTHER NEARBY STREET AND WALK ON OVER THE MICHIGAN ST. BRIDGE IF THE BRIDGE BECOMES BACKED UP.
  • Public transit
    Find the best route to Riverworks by using this link: https://moovitapp.com/index/en/public_transit-Buffalo_RiverWorks-Buffalo_NY-efsite_531265b3498e96f5b92da0d1-1402
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Executive chef
    Nick Cuttita
  • Additional
    Banquet, Bar/Lounge, Beer, Beer Garden, Cocktails, Entertainment, Full Bar, Gluten-free Options, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Takeout, View, Wheelchair Access, Wine
  • Phone number
    (716) 342-2292
  • Catering
    Expect innovation at Riverworks! Offering a variety of activities, Buffalo Riverworks features two regulation-sized ice rinks for winter sports, and a 25-foot big screen TV to view all of your broadcasted sports. Home of the Queen City Roller Girls, experience live roller derby, and with a state of the art sound system and exceptional acoustics, experience professionally produced performances from acts like Rob Thomas and Buffalo’s own Goo Goo Dolls! Riverworks is THE HOME of large party accommodations. Call us for private events, team building adventures, bar parties, banquets, winter ice tournaments, and dining reservations.
  • Private party facilities
    Our tank-to-tap brewery specializes in ales and with the varieties we brew, something will always tantalize your taste buds. Trainwreck is a German Amber Ale, brewed with imported malts & hops and Bin House Brown is a malty & toasty Dark English Pub Ale. The cloudy and hoppy Rejuvenator is a New England IPA; Wheeler Wheat, a German Hefeweizen, is accentuated with banana & clove, and the light, crisp & refreshing Conveyor Cream Ale is absolutely delicious! Looking for something unique? Riverworks has it! Paying homage to a local breakfast cereal giant, we are extremely proud of such brews as Fruit Loop Sour, Coco Puff Porter, Cinnamon Toast Krunch Ale, and Buffalo Rising Bran Dubbel, a Belgian Style Ale. Come discover your new favorite! GIFT CARDS ARE ALWAYS AVAILABLE AND MAKE THE PERFECT GIFT!
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