Serafina - Boston Back Bay

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1. B

   Barrythepooh

   1 review

   4.0

   1 review

   Dined 3 days ago

   overall4food4service3ambience4

   The food is ok. Drinks are surprisingly good. Desserts are super sweet but I like it.

   Report
2. OT

   OpenTable Diner

   Philadelphia

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   Casual but elegant setting which belied the unbelievably delicious food served!!! What a wonderful surprise to get fabulous service and some of the very best Italian food I’ve ever had on a last minute whim. Go!!

   Report
3. CB

   CherylB

   1 review

   5.0

   1 review

   Dined on March 11, 2023

   overall5food5service5ambience3

   Great experience overall. Felt right in all 4 of our seats

   Report
4. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on March 5, 2023

   overall5food5service5ambience5

   so fire felt like the don.. love the shrimp scampi and the gnocchi’s

   Report
5. WW

   WeeklyWanders

   New England

   22 reviews

   vip
   5.0

   22 reviews

   Dined on February 25, 2023

   overall5food5service5ambience4

   Nice & attentive staff, wonderful food! We really enjoyed the mussels (great broth) and the burrata appetizers We also all did pasta for our main course and all of it was perfect: nice light gnocchi, really good chicken parmigiana, and a unique and just delicious limoncello shrimp farfalle!

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6. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on February 22, 2023

   overall5food5service5ambience5

   Good food and service

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7. L

   Linda

   New England

   4 reviews

   5.0

   4 reviews

   Dined on February 10, 2023

   overall5food5service5ambience5

   We had a lovely, delicious lunch. Highly recommend Serafina.

   Report
8. k

   kimferro1546

   New England

   3 reviews

   5.0

   3 reviews

   Dined on February 8, 2023

   overall5food5service5ambience5

   My friend and I made reservations to Serafina because it was a short walk to the MGM Fenway where we were going to a concert and the reviews were good. We were very pleased with the service our waitperson Alejandro provided. The pizza we shared was delicious and the ravioli with the truffle cream sauce was fabulous!!! Oh and I almost forgot ...the Gin-ger cocktail tasted like a lemon ginger scone...absolutely yummy!!

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9. OT

   OpenTable Diner

   New England

   5 reviews

   5.0

   5 reviews

   Dined on February 4, 2023

   overall5food5service5ambience5

   This was awesome. Server was nice, I went during a cold weekend place was a bit empty but overall food and service was good.

   Report
10. T

    Traceyr

    New England

    6 reviews

    5.0

    6 reviews

    Dined on January 9, 2023

    overall5food5service5ambience5

    Delicious! We had a great evening ! Everything was perfect.

    Report
11. MB

    MaggieB

    New York Area

    6 reviews

    3.0

    6 reviews

    Dined on January 8, 2023

    overall3food3service3ambience2

    The service was a little odd - taking away things before we were done like oil and vinegar and water. Also portions were very small for the cost of the entree. Not sure I’ll go back

    Report
12. DD

    DeirdreD

    New York Area

    5 reviews

    4.0

    5 reviews

    Dined on January 8, 2023

    overall4food4service4ambience4

    Serafina is always fun and always delicious. A definite go to place!

    Report
13. OT

    OpenTable Diner

    New England

    3 reviews

    5.0

    3 reviews

    Dined on January 1, 2023

    overall5food5service5ambience5

    Love this neighborhood place!

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14. OT

    OpenTable Diner

    New England

    3 reviews

    5.0

    3 reviews

    Dined on December 31, 2022

    overall5food5service5ambience3

    New Year’s Eve with friends. Food was fresh and delicious for what could normally not be the case for New Year’s Eve

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15. DD

    DerrickD

    New York Area

    5 reviews

    vip
    5.0

    5 reviews

    Dined on December 31, 2022

    overall5food5service5ambience5

    Excellent service and food. Get the meatballs

    Report
16. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on December 28, 2022

    overall4food4service4ambience4

    The food was good but a bit overpriced for what they offered. They also don’t offer the sandwiches and burgers on the dinner menu which was disappointing. It was very loud so it was hard to hear what anyone in my family was saying and the service was a bit slow overall.

    Report
17. EW

    EmmaW

    New England

    4 reviews

    vip
    5.0

    4 reviews

    Dined on December 27, 2022

    overall5food5service5ambience5

    Lovely spot for a date night! Drinks were great, and the food was yummy. Was happy to see on the menu that their pizza had gluten free options, which I couldn’t see on the website. Some prices were a little high for modifications but there was a great ambiance situated in a fantastic location.

    Report
18. BN

    BrianN

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined on December 23, 2022

    overall4food4service4ambience4

    Nice ambiance. Kind of hard to find, but pleasant area. Good, but nothing special. Food was hot and fresh, timely service. Alejandro was great! Would go back again.

    Report
19. n

    nohmama3

    New England

    1 review

    vip
    4.0

    1 review

    Dined on December 18, 2022

    overall4food4service5ambience4

    The service was super fast, the service was friendly and the food was very good. The portions were pretty small, though.

    Report
20. HW

    HerrWebster

    New England

    1 review

    2.0

    1 review

    Dined on December 18, 2022

    overall2food4service2ambience3

    Visiting from Houston. The hostess was quite rude, and did not want to seat us on arrival. When I showed him my reservation his response was, “No. When did you book this?” To which I told him I booked it that day. He reluctantly sat me. When ordering, the waitress was not very pleasant. She didn’t seem to actually want to be there — kind of surprising for this type of restaurant where I’d imagine that the tips are quite handsome. Still, we were served but they charge a $4 up-charge for changing your sauce? Seems somewhat tedious for something that takes minimal additional effort (unless I’m missing something about their process in the kitchen). Nonetheless, the food was good - the service was subpar - and my tip reflected what I felt the service provided. Will not dine again.

    Report
21. m

    michelem

    New England

    1 review

    5.0

    1 review

    Dined on December 17, 2022

    overall5food5service5ambience5

    The restaurant was a gem. The wait staff were very pleasant and the food was delicious!! We were early for our reservation but they took us anyway. Thank you!! All in all great experience. I definitely recommend.

    Report
22. CH

    ChrisH

    New England

    16 reviews

    vip
    4.0

    16 reviews

    Dined on December 11, 2022

    overall4food4service4ambience4

    Enjoyable evening out in a neighborhood restaurant

    Report
23. m

    musicmom

    West Palm Beach

    9 reviews

    vip
    5.0

    9 reviews

    Dined on December 4, 2022

    overall5food5service5ambience4

    Good food, great service!

    Report
24. S

    Shan

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on December 4, 2022

    overall5food5service5ambience5

    Great food and lovely staff!

    Report
25. CS

    CarolS

    New England

    13 reviews

    vip
    5.0

    13 reviews

    Dined on December 3, 2022

    overall5food5service5ambience5

    So glad Serafina was recommended to us. We ate here before seeing the Boston Pops. The food is fantastic. The drinks were amazing. And the waitstaff were all wonderful. We really enjoyed it. It's a great spot on Newbury Street and the prices are fairly reasonable for Newbury.

    Report
26. RL

    RaulnLuis

    New England

    65 reviews

    vip
    5.0

    65 reviews

    Dined on December 3, 2022

    overall5food5service5ambience5

    Amazing food and service! A must go to place for lunch/brunch/dinner when visiting back bay… a definite neighborhood gem!

    Report
27. EI

    ErinI

    Philadelphia

    8 reviews

    2.0

    8 reviews

    Dined on November 20, 2022

    overall2food2service3ambience3

    I have never written a negative review but, there is always a first for everything... I was very disappointed with this restaurant. The food was not very good and the portions were tiny. The meatball appetizer reminded me of the frozen meatballs you would purchase at any grocery store. Although, I've had some frozen ones better than these. The pasta was VERY al dente and the gnocchi was over cooked. Boston has much better options for Italian. I would definitely not go back.

    Report
28. OT

    OpenTable Diner

    Orlando

    3 reviews

    4.0

    3 reviews

    Dined on November 11, 2022

    overall4food5service4ambience5

    Food was very good and great atmosphere

    Serafina - Boston Back BayResponded on November 13, 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

    Report
29. D

    Daisy

    New England

    6 reviews

    vip
    5.0

    6 reviews

    Dined on November 4, 2022

    overall5food5service5ambience5

    Best night! Out favorite placr to go ;love the Outdoor dining at Serafina i

    Serafina - Boston Back BayResponded on November 13, 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

    Report
30. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on October 30, 2022

    overall5food5service5ambience5

    Great service. Phenomenal food. Highly recommend. Menu was simple and the food spectacular. The ambience was great too. I loved this place. If u r not sure where to eat. Go here. U won’t regret. And service was top notch.

    Serafina - Boston Back BayResponded on November 13, 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

    Report
31. OT

    OpenTable Diner

    West Palm Beach

    1 review

    vip
    5.0

    1 review

    Dined on October 28, 2022

    overall5food5service5ambience5

    Must try the Passion Fruit Mojito. I substituted tequila too. So good. Also felt like the portions were a little on small side but food was great

    Serafina - Boston Back BayResponded on November 13, 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

    Report
32. M

    Maras

    1 review

    1.0

    1 review

    Dined on October 23, 2022

    overall1food1service1ambience4

    We waited for 45 min for a food and didn’t get. The serve doesn’t know and never come to ask me.

    Serafina - Boston Back BayResponded on November 13, 2022Hi Maras, I am so sorry to hear that this was your experience. It sounds like this was a missed order and we are so sorry we didn't correct this issue before the end of the meal.

    Report
33. OT

    OpenTable Diner

    Baltimore

    3 reviews

    2.0

    3 reviews

    Dined on October 22, 2022

    overall2food3service3ambience2

    Got the worst table. Chicken Parm was the worst I’ve ever seen. Dry and no flavor. Server was as good but food runners seemed angry.

    Serafina - Boston Back BayResponded on November 13, 2022Thank you for your review. It appears we didn't live up to expectations. We try to seat guests on the best available at the time. This can be challenging for a busy Saturday night. I've passed your comments to our chef. We hope you give us another chance.

    Report
34. KC

    KimC

    New England

    2 reviews

    5.0

    2 reviews

    Dined on October 22, 2022

    overall5food5service5ambience5

    Our table was nice and spacious. Our server was friendly and knowledgeable. The food was delicious!! A wonderful experience overall!

    Serafina - Boston Back BayResponded on November 13, 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

    Report
35. AN

    ANAV

    1 review

    5.0

    1 review

    Dined on October 22, 2022

    overall5food5service5ambience5

    It was my first time here and I had a really good experience. The service was awesome, very fast and not that expensive.

    Serafina - Boston Back BayResponded on November 13, 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

    Report
36. IF

    ItalianFan

    Atlanta Metro

    19 reviews

    vip
    1.0

    19 reviews

    Dined on October 13, 2022

    overall1food2service3ambience3

    So I read a few “one star” ratings before I booked and saw his responses. So I thought, May be they had a fluke on those days when the reviewers ate there. One in particular commented on how the bread of Bruschetta was stale. Yet, I made a reservation. I specifically cautioned the waiter when I ordered the Bruschetta I wanted it fresh and well toasted. Guess what: stale. The bread was chewy and felt like it was toasted hours prior. Even more, it looked like nothing in the picture from the website ! Now, the Cacio e pépé. Nothing like his website photo. Where is the cheese ? Anyone who has had this in a respectable Italian restaurant, knows that the pasta is mixed/laced in cheese. Mine was pasta in olive oil, cracked pepper with microscopic shavings of piccorino on top. So serve it dude ! Some may like it. Just don’t call it Cacio e pépé. And I recommend you remove your website photo of this dish to avoid the look of false advertisement. Luckily, with the conventions, young folks and bustle of Boston, he’ll always have customers. But If you are someone that wants good food, good Italian food, then go elsewhere. There are hundreds of choices. Now, if anyone from the place is thinking of replying this PR type response, I say “ spare us all and spend some time with your chef watching Stanley Tucci in Rome. It’s a good lesson at what this dish should look and taste like”……

    Serafina - Boston Back BayResponded on October 18, 2022Hi ItalianFan, Thanks for your review. I've passed on your suggestions to our Chef and culinary team. Have a great day!

    Report
37. TB

    TroyB

    New England

    50 reviews

    vip
    5.0

    50 reviews

    Dined on October 3, 2022

    overall5food5service5ambience5

    The gentleman from the Mandarin Oriental concierge recommend this place and it was perfect!!! soooo enjoyable with a amazing waiter and excellent menu!!

    Serafina - Boston Back BayResponded on October 18, 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

    Report
38. LM

    LaurenM

    1 review

    5.0

    1 review

    Dined on September 25, 2022

    overall5food5service5ambience5

    We had a wonderful dinner here during our visit to Boston from Minneapolis. Awesome service on a Sunday night. Got in early for our reservation per our request since we were nearby. Food was EXCELLENT. And so were the drinks! The manager on duty this night stopped by our table to ensure all was going well. Super nice people! We were here on 9/25 around 6:30pm.

    Serafina - Boston Back BayResponded on October 18, 2022Thanks for your review! Reviews like yours really let us know we're doing a great job. Hope to have you back next time you're in town.

    Report
39. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on September 23, 2022

    overall1food1service1ambience1

    Gave us the worst table in the restaurant. Nothing I asked for was in stock. Left to go to a better restaurant next door, Piattini.

    Serafina - Boston Back BayResponded on September 23, 2022Sorry to hear you did not enjoy your time with us. Like most restaurants, we do try to keep everything in stock but some things run out due to deliveries or popularity. Hope to have you back!

    Report
40. MS

    MarisaS

    New York Area

    3 reviews

    vip
    5.0

    3 reviews

    Dined on September 21, 2022

    overall5food5service5ambience5

    The food, wine and service were all excellent. The Cacio e Pepe was delicious …the pasta was perfectly Al dente. Wonderful evening with coworkers.

    Serafina - Boston Back BayResponded on September 23, 2022Thank you for your review. We are so glad you enjoyed your dinner and time with us. We hope to see you again!

    Report