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The Chester - American Bistro - The Chester, New York, NY

The Chester

3.7
3.7
125 Reviews
$31 to $50
Contemporary American
Located on the ground floor is The Chester, a bar and American bistro that cater to both the public and guests of the hotel. The Chester offers an approachable menu, and patrons can opt to sit indoors or outdoors. Consider The Chester your local neighborhood gathering place for all occasions that require great food. Not only do we serve delicious plates for lunch and dinner, we're a favorite spot amongst locals for brunch in the Meatpacking District. The Chester transforms into a lively meeting spot, perfect for after-work drinks or watching a game. The Chester can easily be transformed for private events.

Make a reservation

2 people

9:30 PM


Booked 1 time today

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Contemporary American, American

  • Hours of operation

    Mon 4:00 pm–10:00 pm Tue–Thu 12:00 pm–10:00 pm Fri 12:00 pm–12:00 am Sat 11:00 am–12:00 am Sun 11:00 am–10:00 pm

  • Phone number

    (646) 253-2284

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

  • Private party facilities

    For Special Events + Parties call: 646 253 2290 or email specialevents@gansevoortmeatpacking.com

  • Private party contact

    Lisa Anton: (646) 253-2290

  • Neighborhood

    Meatpacking District

  • Cross street

    W 13th

  • Parking details

    None

  • Public transit

    A, C, E, L at 8th Ave + 14th Street. Walk West to 13th Street + 9th Avenue.

  • Additional

    Bar/Lounge, Beer, Beer Garden, Cafe, Cocktails, Counter Seating, Full Bar, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Weekend Brunch, Wheelchair Access, Wine

What 125 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.7
3.7 based on recent ratings
  • 3.7Food
  • 3.6Service
  • 4Ambience
  • 3.2Value

NoiseModerate

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  1. OT

    OpenTable Diner

    New Orleans

    13 reviews

    vip
    5.0

    13 reviews

    Dined on September 11, 2022

    overall5food5service5ambience5
    Large TV’s and fun atmosphere- perfect for meeting friends!

    The ChesterResponded on September 23, 2022Thank you for your amazing review. We completely agree! We strive to be the perfect meeting spot. We hope to see you around again soon. Regards, The Chester

  2. LS

    LauraS

    New York Area

    21 reviews

    vip
    2.0

    21 reviews

    Dined on September 4, 2022

    overall2food2service1ambience4
    Other than one guy who filled our water glasses and moved an umbrella to keep off the sun, service was nonexistent. Nobody cleaned debris from a previous diner from the table, brought silverware until asked, and started to put our entrees on the table without clearing away the dirty plates from our appetizer. I do think the problem with the service was they appeared short staffed and the bus boys/runners appeared to no training at all. The food was forgettable and despite the very nice outdoor seating, it is unlikely we will return.

    The ChesterResponded on September 8, 2022Hi LauraS, Thank you for your review. We're sorry to hear you had this experience and we are constantly working on improving. We do hope you'll reconsider and give us another chance in the future. Regards, The Chester

  3. OT

    OpenTable Diner

    New York Area

    1 review

    1.0

    1 review

    Dined on August 23, 2022

    overall1food1service1ambience1
    Food was terrible and drinks were ridiculously expensive.
  4. OT

    OpenTable Diner

    New York Area

    1 review

    vip
    1.0

    1 review

    Dined on August 13, 2022

    overall1food1service1ambience1
    I’d like to preface this message by saying that I have never written into a restaurant or establishment to complain about the service. I am a 27 year old woman, and quite frankly, I have better things to do with my time. However, my experience at The Chester restaurant was hands down the most disrespectful and terrible dining experience I’ve ever had. Hostess at the front was extremely rude. Food was bad. Drinks were wrong. Service was so slow. I wouldn’t wish this dining experience on my worst enemies. Awful. I wish I could rate this place a 0/5.
  5. L

    Lindsay

    Chicago

    1 review

    vip
    4.0

    1 review

    Dined on June 26, 2022

    overall4food4service5ambience4
    I previously left an unhappy review for The Chester because I had two poor experiences there in one week. Since then, the team at The Chester has reached out to me personally and has been extremely generous. Donny and Mickey in particular were amazing. Mickey was so attentive our entire stay. Donny visited our table a few times to check in on us as well. So kind, helpful and made our third experience there very enjoyable. We will be back again!
  6. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on June 12, 2022

    overall3food4service1ambience5
    Did not see a waiter for 30 minutes after being seated.

    The ChesterResponded on June 14, 2022Thank you for your review! We sincerely appreciate you feedback. Regards, Gansevoort Meatpacking

  7. OT

    OpenTable

    Pittsburgh

    1 review

    1.0

    1 review

    Dined on June 11, 2022

    overall1food3service1ambience3
    Food was good, but bad service. Servers did not refill waters or ask for additional drinks without having to find them to ask. Manager was impolite as well.

    The ChesterResponded on June 14, 2022Hi, thank you for bringing this to our attention. We regret to hear of any inconvenience experienced during your stay and we will alert the appropriate departments to address this moving forward. Please reach out using the contact info found on our website - we would love to find out more details and hopefully make it up to you. Regards, Gansevoort Meatpacking

  8. OT

    OpenTable Diner

    New York Area

    1 review

    2.0

    1 review

    Dined on May 23, 2022

    overall2food3service1ambience3
    Service was very slow even if the place wasn’t packed or crowded. Food was cold

    The ChesterResponded on May 25, 2022Hi, thank you for sharing your feedback. Your review is important to us and will be shared with the appropriate departments to help improve our service. Regards, Gansevoort Meatpacking

  9. G

    Garrison

    Washington DC

    11 reviews

    vip
    1.0

    11 reviews

    Dined on May 15, 2022

    overall1food1service4ambience4
    My entree salad was beyond tiny. It is absurd to charge what they do for so little lettuce.

    The ChesterResponded on May 16, 2022Hi Garrison, thank you for bringing this to our attention. We regret to hear of any inconvenience experienced during your stay and we will alert the appropriate departments to address this moving forward. Please reach out using the contact info found on our website - we would love to find out more details and hopefully make it up to you. Regards, Gansevoort Meatpacking

  10. DS

    DanielS

    1 review

    1.0

    1 review

    Dined on May 14, 2022

    overall1food1service1ambience1
    We made a reservation, got a call in the morning to confirm, show up on time, and are told that there are no tables for us. terrible experience.

    The ChesterResponded on May 16, 2022Hi DanielS, thank you for bringing this to our attention. We regret to hear of any inconvenience experienced during your stay and we will alert the appropriate departments to address this moving forward. Please reach out using the contact info found on our website - we would love to find out more details and hopefully make it up to you. Regards, Gansevoort Meatpacking

  11. DB

    DevalB

    New York Area

    3 reviews

    vip
    2.0

    3 reviews

    Dined on April 13, 2022

    overall2food2service3ambience3
    Won’t go again. The food is mediocre. There are better places in Meatpacking.

    The ChesterResponded on April 18, 2022Hi DevalB, thanks for your review. We are working to improve the guest experience based on your feedback. Please reach out to us directly so we can personally look into your experience. We regret to hear that you did not have an ideal visit and hope you give us another chance in the future. Regards, Gansevoort Meatpacking

  12. PD

    PopiD

    1 review

    5.0

    1 review

    Dined on March 26, 2022

    overall5food5service5ambience5
    Lovely low key setting with incredible food and an amazing staff!

    The ChesterResponded on March 28, 2022Hi PopiD, thank you for your kind review. We're glad to hear you enjoyed the food + service. We hope you visit again soon! Regards, Gansevoort Meatpacking

  13. EL

    Epicurean4Life

    New York Area

    4 reviews

    vip
    1.0

    4 reviews

    Dined on March 24, 2022

    overall1food1service1ambience1
    We showed up for a Table of 6, which I had reserved several days before, and they didn’t have anything available for us because of a private party. Absurd.
  14. MM

    MollyM

    New York Area

    3 reviews

    3.0

    3 reviews

    Dined on February 24, 2022

    overall3food3service3ambience2
    The pics & front desk clerk presented Chester as an exclusive dining experience where I was lucky to get a table, even as a hotel guest. The food was fine & our waitress was really nice but it was more of a sports bar atmosphere than a restaurant & far from fine dining.

    The ChesterResponded on February 28, 2022Hi MollyM, thank you for taking the time to leave a review after your recent visit. We hope to have the chance to welcome you back soon! Regards, Gansevoort Meatpacking

  15. JU

    JuanU

    New York Area

    1 review

    4.0

    1 review

    Dined on February 13, 2022

    overall4food4service4ambience4
    I was expecting it to be exactly like it website. Dress code specifically said no athletic wear. So my girlfriend and I was dressed up. Jacket shoes, girlfriend beautiful dress. When we arrive everyone is dressed in athletic wear. Love the place but disappointed with the dress code.

    The ChesterResponded on February 15, 2022Hi JuanU, thank you for the review + feedback. We regret to hear about your experience. We hope to have the chance to welcome you back for a much more memorable experience! Regards, Gansevoort Meatpacking

  16. OT

    OpenTable Diner

    Chicago

    5 reviews

    vip
    3.0

    5 reviews

    Dined on February 12, 2022

    overall3food2service5ambience1
    The food is mediocre. Skip the wine menu. It’s really a beer and burger place full of Bros. Our Server was really lovely.

    The ChesterResponded on March 2, 2022Hi, thank you for taking the time to leave a review after your recent visit. We hope to have the chance to welcome you back soon! Regards, Gansevoort Meatpacking

  17. L

    Lovetoeat

    New York Area

    10 reviews

    4.0

    10 reviews

    Dined on January 14, 2022

    overall4food4service4ambience4
    Food was good. Had the flat bread with fig n prosciutto. Dinner was penne a la vodka with chicken and shaved Parmesan, beef and veggie burgers was liked by the others.

    The ChesterResponded on January 19, 2022Hi Lovetoeat, thank you for the great review. We're so happy to hear you enjoyed the flat bread, the fig + prosciutto is one of our favorites! We hope to welcome you back soon! Regards, Gansevoort Meatpacking

  18. OT

    OpenTable Diner

    Seattle

    1 review

    5.0

    1 review

    Dined on December 31, 2021

    overall5food5service5ambience4
    Loved the service and the food was chef’s kiss! Completely recommend

    The ChesterResponded on January 3, 2022Hi, thank you for the amazing review. We hope to welcome you back soon! Regards, Gansevoort Meatpacking

  19. OT

    OpenTable Diner

    New York Area

    11 reviews

    vip
    1.0

    11 reviews

    Dined on December 25, 2021

    overall1food5service1ambience1
    What would have been an otherwise great meal was ruined by the rude host who told us that the terrace booths were only available to reservations and after I told him that I had one corrected me that they were only available to parties of more than 6. After leaving I got to see multiple of these booths with parties of just 2. The arrogance of the host only made it worse. It’s sad because the food was great and the waiter I had was super sweet.

    The ChesterResponded on December 28, 2021Hello, thank you for taking the time to write a review. This is not the experience we strive to provide here at The Chester. We hope you give us a chance to welcome you back in the future for a much more memorable experience. Regards, Gansevoort Meatpacking

  20. BA

    BeAboveIt

    Los Angeles

    14 reviews

    2.0

    14 reviews

    Dined on November 25, 2021

    overall2food2service2ambience2
    We went to the Chester for Thanksgiving dinner; an advertised pre-fixe dinner. This post isn’t about customer service as it was TG and I understand staffs are short and people call in sick or simply don’t wanna work, thus we’ll leave the average service rating here. However, if you advertise a TG prefixed dinner and it’s the ONLY thing you can get, it should be good or at least decent. The actual choices for the dinner weren’t bad, there were good traditional selections, i.e, turkey, stuffing, cranberry sauce, etc. The entire plate of food felt/tasted like it had been sitting on the counter for 20 minutes. It’s ok if the food isn’t home cooked like you’re used to but it should at least be hot. That’s just effort. There was no gravy served with the dinner, when we asked for more gravy, they brought a container of orange oil - it was disgusting. And it came 15 minutes after we asked for it. The only thing that saved the dinner was the dessert which was actually pretty good (choices were apple or pecan pie) It would have been really good if the a la mode that was advertised actually came with the dessert :) Finally, the check came for our dinner of 4 and the 20% tip was INCLUDED. Overall, not a good experience at all at the Chester, will never eat there again.

    The ChesterResponded on December 28, 2021Hello BeAboveIt, thank you for taking the time to write a review. We regret to hear about your experience and hope you give us a chance to welcome you back in the future for a much more memorable experience. Regards, Gansevoort Meatpacking

  21. R

    Robbie

    London

    23 reviews

    vip
    4.0

    23 reviews

    Dined on November 23, 2021

    overall4food5service3ambience3
    Food was great, unfortunately they have no idea of timing, our mains arrived before we had finished our starters. The inside is big but we were all sitting in the terrace, which did have heaters but the roads were being dug up so very noisy. They opened at 12, we arrived at 12:15, no one was ready. Not sure I would eat there again.

    The ChesterResponded on December 28, 2021Hi Robbie, thank you for taking the time to leave a review after your recent visit. We hope to have the chance to welcome you back soon! Regards, Gansevoort Meatpacking

  22. r

    roslynneighbor

    New York Area

    30 reviews

    vip
    2.0

    30 reviews

    Dined on November 21, 2021

    overall2food3service3ambience4
    Patio was not heated as in other reviews Coffee was cold, waitress brought the wrong salad And they "forgot" to tell Open table we dined there. But like the other reviews the outdoor patio was very nice

    The ChesterResponded on December 28, 2021Hi roslynneighbor, thank you for taking the time to leave a review after your recent visit. We hope to have the chance to welcome you back soon! Regards, Gansevoort Meatpacking

  23. TF

    ThaiFiend

    New York Area

    92 reviews

    vip
    4.0

    92 reviews

    Dined on October 10, 2021

    overall4food5service5ambience4
    We had an early brunch outside on a Sunday, on covered heated patio. It was raining but the patio was warm and dry. We had Avocado toast, Florentine omelettes, French toast, egg sandwich, eggs with duck sausage; all guests reported delicious food with large portions. Bloody Mary was excellent, they were out of cardamom soda for lavender cocktail. There is street parking nearby, at least on a Sunday. 2 blocks from Chelsea market, close to little Island, Google HQ and many upscale shops. Note some streets nearby are closed for pedestrian traffic and not marked on Google Maps

    The ChesterResponded on October 12, 2021Hi ThaiFiend, thank you for taking the time to leave a review after your recent visit. We're happy to hear you enjoyed the setting, the food + the drinks! We hope to welcome you back soon! Regards, Gansevoort Meatpacking

  24. s

    sonhomeu01

    New York Area

    75 reviews

    vip
    4.0

    75 reviews

    Dined on September 30, 2021

    overall4food4service5ambience4
    The service was wonderful! The server was a kind, energetic and lovely person and really made our night. The food (especially the truffle fries!) and drinks were great too. I was just turned off by the mice running around our feet and around us. I know it is NYC and we were sitting outdoors on the street, but it was creepy and we were afraid they would touch us.

    The ChesterResponded on October 5, 2021Hi sonhomeu01, thank you for taking the time to leave a review after your recent visit. We're happy to hear you enjoyed the food, drinks + service despite the sighting of the little Meatpacking mouse! We hope to welcome you back soon! Regards, Gansevoort Meatpacking

  25. B

    Buckheitl11

    Philadelphia

    35 reviews

    4.0

    35 reviews

    Dined on September 30, 2021

    overall4food4service5ambience4
    Our server was the absolute best! She was found the perfect balance of letting my friend and catch up but she never made us feel neglected either. The food was also delicious- I definitely recommend the truffle fries!

    The ChesterResponded on October 5, 2021Hi Buckheitl11, thank you for your kind review. We're happy to hear you enjoyed your visit! The truffle fries truly are delicious! We hope to welcome you back soon! Regards, Gansevoort Meatpacking

  26. J

    Jggjd

    1 review

    3.0

    1 review

    Dined on September 26, 2021

    overall3food2service3ambience2
    Basic food. They don’t do much to make it special.
  27. OT

    OpenTable Diner

    San Francisco

    1 review

    1.0

    1 review

    Dined on August 20, 2021

    overall1food5service1ambience4
    Service was horrible. Our waitress would walk off every time we tried to order and we had to get up at the end to pay at the front.

    The ChesterResponded on August 23, 2021Hi, we regret to hear about your experience. We do hope that you allow us the opportunity to redeem ourselves and return to have a much more memorable experience. Regards, Gansevoort Meatpacking

  28. HG

    HaileyG

    New York Area

    17 reviews

    vip
    4.0

    17 reviews

    Dined on July 24, 2021

    overall4food5service4ambience3
    The best espresso martinis and great food.

    The ChesterResponded on July 30, 2021Hi HaileyG, thank you for your amazing review. We're so happy to hear you enjoyed the food + our delicious espresso martini! We hope to welcome you back soon in the future! Regards, Gansevoort Meatpacking NYC

  29. B

    Bobby

    1 review

    3.0

    1 review

    Dined on July 21, 2021

    overall3food1service4ambience4
    We had 4 Burgers. All patties were burnt and the Inlay was blant and boring. But i like to Mentorin that the service was good. The kitchen needs to have a focus on qc.

    The ChesterResponded on August 4, 2021Hi Bobby, thank you for your feedback. We regret to hear that you had this experience during your visit. We hope to have the chance to welcome you back in the future! Regards, Gansevoort Meatpacking NYC

  30. JK

    JadeK

    New York Area

    5 reviews

    3.0

    5 reviews

    Dined on July 20, 2021

    overall3food3service3ambience3
    Nice for a quick light dinner or drink. The covered patio is a little hot in the summer, might recommend sitting at one of the tables in the front.

    The ChesterResponded on July 30, 2021Hi JadeK, thank you for your feedback. We hope to welcome you back soon in the future! Regards, Gansevoort Meatpacking NYC

  31. OT

    OpenTable Diner

    Birmingham

    1 review

    vip
    1.0

    1 review

    Dined on July 10, 2021

    overall1food3service1ambience2
    Our waiter really was trying his best and was very nice, but he was having to serve most of the restaurant so our service was horrible. We didn’t order drinks for about 20 minutes, then when we did, we didn’t receive our drinks for another 25 or 30. The food was the same way ! It certainly isn’t a cheap place for what we paid for decent food and atmosphere and horrible service, sadly. Waiters should not be forced by management to do so much that they have to do their job poorly.

    The ChesterResponded on July 19, 2021Hi, we regret to hear about your experience. We do hope that you allow us the opportunity to redeem ourselves and return to have a much more memorable experience. Regards, Gansevoort Meatpacking team

  32. ZE

    ZackE

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on July 8, 2021

    overall5food5service5ambience5
    Loved the Chester! Great food and a nice drink menu. All of the staff was very friendly!

    The ChesterResponded on July 12, 2021Hi ZackE, thank you for your amazing review. We're so happy to hear you enjoyed the food and were well taken care of by our team here at The Chester! We hope to see you again soon! Regards, Gansevoort Management

  33. JT

    JenniferT

    New York Area

    12 reviews

    4.0

    12 reviews

    Dined on July 3, 2021

    overall4food4service4ambience3
    Food & service was great but they had 4 very loud TVs. Wasn’t expecting that.

    The ChesterResponded on July 7, 2021Hi, thank you for your feedback. We hope to welcome you back soon in the future! Regards, Gansevoort Meatpacking NYC

  34. M

    Marta

    New York Area

    8 reviews

    4.0

    8 reviews

    Dined on June 26, 2021

    overall4food3service4ambience3
    Fine for regular American fare, but slightly overpriced (meatpacking district tends to be). Our server's first day on the job and she was lovely and helpful. Bathroom needs much more regular attention!!
  35. FH

    FHFoodie

    New York Area

    159 reviews

    vip
    4.0

    159 reviews

    Dined on June 26, 2021

    overall4food4service4ambience5
    On a cool evening, The Chester was the perfect spot for us to dine outside after having enjoyed Little Island (a few blocks away). The menu had enough selections to satisfy the varied palates of our table of 5. Our server was very friendly and helpful. The desserts were excellent too.

    The ChesterResponded on July 8, 2021Hi FHFoodie, thank you so much for your thoughtful review. We're happy to hear you enjoyed the food + neighborhood and hope to welcome you back in the future! Regards, Gansevoort Meatpacking NYC

  36. j

    jv10

    New York Area

    7 reviews

    2.0

    7 reviews

    Dined on June 26, 2021

    overall2food5service1ambience5
    The host sat us at a dirty table. we were on time for our reservation. Sat us at a dirty table for 15 mins before someone in my party sought out the host about ordering his reply was hasn't a waiter come? I think it that was obvious if we had to walk across the restaurant to find you. His response should've been thank you for your patience. He was rude. We shouldn't have been sat at a dirty table that wasn't cleaned immediately and there were other tables that were clean. Our lovely waiter arrived a few mins later pondered the same thing and moved us to a clean table after that service was excellent. Work on your host he is the face of the restaurant, I understand being short staffed but he can use some work it made us want to leave honestly and we almost did have our wonderful waiter not arrived.
  37. C

    Chamdodo

    Monaco

    1 review

    2.0

    1 review

    Dined on June 20, 2021

    overall2food4service1ambience2
    One hour to get the food… poor service, not friendly Our waitress was ok, we’ve been offered the wine but it does not help enough to forget the poor service in general.
  38. M

    Melanie

    New York Area

    3 reviews

    3.0

    3 reviews

    Dined on June 7, 2021

    overall3food3service2ambience4
    Service was a bit slow. Everyone at the table ordered a salad. 1 person asked for dressing on the side, didn't receive. And 2 salads were completely missing their dressing. And with slower service, took a while to rectify.
  39. G

    Genny

    New York Area

    18 reviews

    3.0

    18 reviews

    Dined on June 6, 2021

    overall3food4service2ambience4
    Great place, food was delicious but the service was poor because they unfortunately had 2 waiters for the entire night. So we received our meal almost 1 hour or so later. Otherwise, great outdoor space and ambiance
  40. OT

    OpenTable Diner

    New York Area

    1 review

    vip
    2.0

    1 review

    Dined on June 5, 2021

    overall2food3service1ambience4
    Service was terrible

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
  • Protective equipment

    • Waitstaff wear masks
    • Diners must wear masks unless eating or drinking
  • Screening

    • Diner temperature check required

FAQs

The Chester is rated 3.7 stars by 125 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

9:30 PM


Booked 1 time today
Google Map for The Chester

18 9th Ave, New York, NY 10014

Additional information

  • Cross street

    W 13th

  • Neighborhood

    Meatpacking District

  • Hours of operation

    Mon 4:00 pm–10:00 pm Tue–Thu 12:00 pm–10:00 pm Fri 12:00 pm–12:00 am Sat 11:00 am–12:00 am Sun 11:00 am–10:00 pm

  • Cuisines

    Contemporary American, American

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    None

  • Public transit

    A, C, E, L at 8th Ave + 14th Street. Walk West to 13th Street + 9th Avenue.

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Beer Garden, Cafe, Cocktails, Counter Seating, Full Bar, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Weekend Brunch, Wheelchair Access, Wine

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