J. Alexander's Restaurant - King of Prussia
Great food and ambiance. Mediocre service. We had multiple servers, most of whom just seemed like we were an inconvenience.
Second time here, and another incredible experience. The food is good. The staff is great. The only reason I did not mark excellent for value is that I think a few things might be a little overpriced, but mostly I think the pricing is reasonable for the quality of food and the neighborhood. The management team tonight of Emily and Taylor were exceptional. You should be really pleased with your hiring choices in that regard!!
This was our first visit here and it definitely won't be our last! Food and service was amazing !
The sushi was incredible and the service was perfect! Our server was Brock, and although we took quite awhile to decide what we wanted for lunch, he was patient and helpful. And ... his sushi recommendations were spot on!! We loved every last bite!
Atmosphere is very upscale but friendly. Drinks and apps at the bar is also fun!
Everything was fabulous as always! Service is always stellar with Kathy! Management always goes above and beyond! We’re always happy to come back and recommend to everyone!
My husband and I ordered the same thing. He ordered his steak well done but it had a lot of pink in it. He didn't want to send it back and teiedmto eat it but didn't like it. Mine was med rate and was perfect. My husbands piece was also smaller and much farrier. The broccoli was great. The devilledneggs app was great. The bread was great as well as the pumpkin pie. Atmosphere kind of bland and corporate.
The food is superb, with interesting flavors and the service is excellent. The tables are far enough apart that you can have a conversation without hearing all the people around you.
Excellent restaurant, recommended for a great meal and an awesome night out
Alexander's is an attractive and very attentive restaurant scene. Food was excellent. Staff very friendly. Ambiance has great booths for conversation. Crab cakes were pricey...suggest you state that upfront.
J Alexander’s is our favorite date night spot. Everything from Sushi to Steak. My wife and I have been there at least 10 times and have never gotten a bad meal. My wife loves their English Martini! Please check out this Restaurant.
This was my third time to J. Alexander and I was not disappointed! My husband has been here frequently with his business associates - it is now his favorite in our area. I have to agree that the food is wonderful, servers are very attentive and the atmosphere is inviting. We will be back!
Everything was excellent. Service was superb. Prime rib was so good — it brings us back every month. Wine was so good. We’ll be back again soon.
The staff here are amazing. As in 5-Star restaurant caliber. Food is great, as well, but I’ve been several times in the past couple of weeks and the service/staff is what has me coming back every time.
With many open seats in the restaurant we were placed close to the door. Our server had tables throughout the restaurant which made her job difficult and we also noticed the servers had to bus tables as well which could account for the poor service. We asked the hostess several times if she could find our server. We finally ordered drinks and dinner and they eventually came within 2 minutes of each other.
Waiting too long
It was just as good as the last time me and my wife eat there and we had the same waitress Brandy
Our second visit to J Alexanders. Much better and very very good food. Spouse said best spareribs he has had in a very long time. My steak kabob was delicious and the meat was very very tender. Service was very good. The only negative comment I have is that they still have not figured out a way to keep the air conditioner/heat fans from blowing down on the guests. It is very uncomfortable to sit under the fans If this was not a problem I would have given this restaurant a higher rating.
Great service and food. We'll definitely be going back.
I usually am very hesitant to act on a restaurant recommendation because my spouse is so finicky. However this recommendation was the exception, the food was excellent, service was outstanding, and the atmosphere was perfect for date night. It is important to note that we went for an early dinner at 5pm. The ribs were fall off the bone and very tasty. The New York strip was cooked to perfection and the Gruyere/Parmesan Mac & cheese delicious. We will be returning & bringing friends 😁
Great dining experience! Brock M. took great care of us today and the food was delicious! We will be coming back very soon!
Our second and third visits here were for dinner and lunch respectively, as we wanted to get a better sense of this new neighborhood restaurant. Our meals were seasoned well, our service was impeccable, and the ambiance is relaxing and elegant. The prime rib was excellent, cooked perfectly and very flavorful. We also tried seared salmon with a delicious wild rice salad, and a turkey sandwich on sourdough bread. These were also well presented and very tasty. We would like to recommend J, Alexander’s as a “go to” place for lunch and dinner! It’s priced well, is spacious yet feels intimate, and the food is delicious, especially compared to to other large restaurants in the area. It’s definitely worth a try; you’ll probably be returning again and again!
This is our new go to restaurant. There’s something on the menu that will please every taste. This was our 4th visit and we keep expanding the experience. This is a place that does everything extremely well. Do yourself a favor and go. Happiness awaits you
The service was incredible! Our waitress was extremely friendly and gave us great substitutions for our dinner options. She gave us samples of wine, extra chips for our appetizer and sent us home with a goodie bag filled with croissants. My husband and I will definitely go back!
I had been to J. Alexander's for dinner. This time 3 of us were celebrating a friend's birthday. The other 2 had never been there but I had previously mentioned how much I had enjoyed it. It was a wonderful experience for all of us. The service is friendly, helpful and caring. They brought a plate with 3 deviled eggs on it which were absolutely delicious. The eggs are listed as an appetizer but they brought them as a gift from the kitchen - unexpected and very much appreciated. The rolls were so flaky and drizzled with honey. They have a special luncheon menu of the day, which was very reasonable, in addition to the regular menu. Another friend's birthday is coming up - she wants to go there because of our very favorable comments. J. Alexander's - keep up the good work!
It was my first experience at J Alexander’s and I’ll definitely will be back! The food was delicious and the service was great.
Our service and food was really good as usual! One important item I want to bring to attention is it was a slow Tuesday night and a table near us of 3 middle aged men were conducting an incredibly inappropriate and profanity laced discussion that was suited for a private setting and could easily be heard by everyone. It appeared as though they had a lot to drink as well - the discussion, profanity was unsettling but perhaps more worrisome was that they men may have been driving after they left the restaurant. While our service and food was typical J Alexander standard the ambience was definitely not the usual I experience when visiting other J Alexander locations (we typically go to the location near Crabtree Valley Mall in Raleigh, NC).
Excellent service by all. Highly recommend . The food is high quality and absolutely delicious ! Try the prime rib .
Great food and cocktails at a reasonable price.
Our first time dining at this restaurant. The service was bad. I don’t think server checked once if everything was ok. And it was very slooooowwwww. When the bread was first brought we mentioned that we’re gluten free and the waiter kept saying I’m so sorry I’m really really sorry like we told him that we’re sick from some terminal disease. That was super weird. Food was ok. I read many reviews prior that said food was good. I guess they’re comparing it with apple bees or TJ Friday’s. The food is a bit above that but very average. Probably won’t be back for a long time luckily there are many cool places now to choose from in kop.
We were excited to see a J Alexanders in PA since we have only ever been to the one in Ft Lauderdale. The menu was comparable and the quality of the food was consistent with what we have come to expect from J Alexanders. The service was good and the ambiance was pleasant. We were seated in a booth so it was a nice cozy setting. All in all a nice experience and we will definitely return.
Had an incredible first time experience at this restaurant. The service was warm, and Incredibly hospitable. The food selections that we made were delicious. There was no sense of being hurried, yet the service was attentive. I will definitely be going back.
Went for a family celebration (3 persons). Our server was great in giving suggestions, and I personally was not disappointed on my meal (salmon). My husband got a salad and it was huge, and it wasn't mostly greens. There was no skimping on the chicken. We all enjoyed the deviled eggs as our appetizer (topped w/ bacon). We regret we did not have time to sample their desert menu. We will return.
Third time here, and has gotten progressively worse. Restaurant was about a third full. Server took drink order, returned with drinks, and took food order. We ordered the baby back‘s and to the rotisserie chicken. Food delivered by another employee. The chicken was barely warm. The ribs were very good. No sign of server, so after waiting quite some time, flagged down another employee clearing dishes at another table. Said employee graciously apologized and took the chicken away. After some more delay, manager returns with new chicken. This chicken was even colder than the last, and after cutting into it could see that it was not fully cooked – don’t quite understand how this happens with the rotisserie chicken. Still no sign of server. Flagged down another employee clearing another table nearby to ask for check. After more delay, server finally arrives with check. On the plus side, they removed the cost of the chicken. On the downside, two completely unacceptable things occurred during this experience – a server who had no interest in Serving her table, and under cooked chicken. Do you not see this restaurant lasting long if these issues continue. Attached picture of the under cooked chicken cut open once we brought it home.
Hi service was outstanding, manager was very nice , thanks
First time at this restaurant. Very nice bar area. Big and spacious so a great place for happy hour. The rest of the restaurant is warm and inviting. We tried several appetizers and were surprised to see sushi on the menu. We tried the spicy tuna and shrimp rolls and they were delicious. Also tried the fried calamari which came out crispy. We split a burger that was delicious so we could save room for the ice cream sundae which was enormous. They bring all the toppings on the side which was a nice touch. I will definitely try this restaurant again.
WE ENJOYED THE FOOD AND THE SERVICE.NICE ATMOSPHERE
First and last visit Dined on 10/21/18 in the evening and to call it mediocre is being too generous. Cheeseburger-GREASY roll, not cooked as ordered and when sent back was presented after another 30 seconds on the grill-still not cooked to my request and brought back to the table by some member of management with a pompous, condescending rude attitude. Plus, the menu did not say that the burger came with pickles cooked ON the burger. My wife's orzo and wild rice was very oily, the menu did not state that it was served cold nor did it describe the many other ingredients in the dish which would have been helpful. The only plus was the server-for everything else, save your money.
I do like this restaurant but they slipped a little this time as far as food and service. I got the prime rib sandwich. The prime rib here is so good but the fries this time were off. I love their skinny crispy fires but this time there were a lot of small ends and the fries were a bit over cooked. They bordered on crunchy versus crispy. The server was perfectly nice but wasn't very attentive she walked by several times but ignored the table and I needed a drink refill. She finally asked if I needed a refill after I was done with lunch. I do like this restaurant and perhaps my expectations were really high based on the excellent service i had in the past but this visit things weren't as good.
Outstanding food and service, we loved our experience! We’ll definitely be back!
We loved it here! The waitress was wonderful, attentive and friendly. The food was excellent - everyone was very happy with their entrees and raved about the salad. Desserts were large enough to share and you'd have to share after you polish off your meal. We will definitely be back!