I have been to IPO on several occasions and while service has never been exemplary, it has always been acceptable. Friday night was neither. I want to be clear that I do not believe that this was our servers fault. It seemed that he was the only server in the dinning room and was running everywhere. While this was happening someone who is presumably a manager of sorts, sat with the two hostesses doing nothing.
Furthermore, since its opening IPO has slowly gotten further and further away from being a tapas restaurant. I guess this is fine, I'm sure there is a valid reason, ie. money, for this. On the other hand your execution of your new menu was poor. It is no longer someplace I would want to go with a group order lots of small plates and linger over dinner and drinks. It's now just another restaurant, and not a very good one at that.