The best service I've had for a long time, and bilingual. Beautiful ambience; warm, quiet.
But oddly, the salmon I ordered came only partially cooked! I've never had this happen before at any restaurant; it's not a particularly difficult thing to cook. The staff dealt with the problem superbly, I must say. Otherwise a perfect experience.
Excellent service and food, wine pairing was perfect .
The ambiance, service and food (Chateaubriand) was outstanding.
Great food and ambiance
Noise level was good
Service was excellent
Good description of the food
Overall one of the best resto in ottawa
Our experience at e18hteen was awesome. The food was outstanding, and the staff were knowledgeable, and just the right amount of friendly and engaging. The ambience and noise level were impacted by the wedding taking place. We appreciated the phone call beforehand, advising that there would be a wedding, which may mean more noise. We did not anticipate that this would mean small children running through the restaurant, although it would appear that staff did try to corral the runners whenever possible. All in all, a tremendously positive experience. We cannot wait for our next meal, and have already raved to friends, and encouraged them to book a table.
This past Friday my husband and I celebrated the 10th Anniversary of our wedding, which we held at e18teen in 2009. Such a gorgeous venue! I remember why I decided to have the wedding there. We enjoyed delicious food, drinks and lots of reminiscing about the big day. Thank you so much for the wonderful service and for making us and the evening so special.
I am remarkably impressed and satisfied with the 5 star experience we had. My fiancee and I were celebrating our anniversary at e18hteen, and the staff truly made it a special night. Both the hostess and server wished us a happy anniversary. The service was impeccable, we did not need to ask for more water nor did we once look around for our server. The server was extremely knowledgeable about the wine menu, and made an excellent suggestion for us. We had the oysters as an appetizer (usually I am not a fan of them) but they were so delicious and served with horseradish and beautiful vinegar. Our entrees (rack of lamb and steak tenderloin) were cooked to perfection and melted in our mouths. We received a complimentary dessert (grand marnier chocolate truffles) with "Happy Anniversary" written on the plate in chocolate. Everything was flawless that night, and it truly made our night unforgettable. We felt welcomed and taken care of the entire time. I am also in the industry, and I can honestly say the staff was truly amazing.
Wonderful food and service!!!!!
Absolutely fantastic restaurant. I’m never disappointed and our server was spectacular. Friendly and knowledgeable...and on top of his game with providing us with the best experience. Looking forward to my next outing at E18teen.
Great place, awesome atmosphere, extremely attentive staff!
I would recommend this place for any thing:
Business meeting, romantic date, anniversary!
Great place thank you
The overall experience was alright. The host was very professional and efficient, our server, also capable but seemed somewhat aloof and assumed we would only go for the cheapest options.
The food overall was also alright. We tried the 12 course tasting menu and everything was shared between the two of us.
The duck was done very well, the foie Gras was very amateur at best. It should be mentioned though, the tasting usually has a cold foie preparation and I asked for hot.
The only concerning part of dinner was the first course. The seafood tower. Ok, it looked very nice, and the oysters were excellent. The shrimp unfortunately was rubbery and over cooked. The lobster tasted old and stale, and caused some stomach upset the following day.
There isn’t many options for this kid of dining in Ottawa, and I hope they step their game up.
The noise was extremely loud for the majority of dinner, the lobby was full of what appeared to be a party of some sort. To the restaurants credit, they did call prior to our reservation time to warn of the noise, which was very professional.
My group of 7 had a very private area behind a curtain which was a real treat. The service was unbelievable, and the staff are very knowledgeable about the food and all beverages (we loved asking questions). I would definitely recommend to others looking for a nice night out.
This is a great spot to meet up with friends and enjoy a delicious meal. It’s old world charm with modern touches makes it very inviting and comfortable. The food never disappoints and the staff are very friendly.
It’s a go to spot for us whenever we’re in town.
Had an amazing experience. We were celebrating a birthday and the staff were great. From the minute we walked in, the service and the attention to detail was awesome. As for the food, it is probably the best steak I've had. The ambiance was nice and quiet but elegant. The staff were very attentive but but not invasive at all.
Thank you for a wonderful service. Next time we are in Ottawa, we'll make sure to stop by. Thank you.
Great place to celebrate a special occasion . Fine dining but not pretentious. Excellent service. Very nice menu with lots of choices. Everything was delicious.
Dined here while visiting town. Service was excellent,
Food was delicious, and the was a nice wine selection. The chef accommodates dietary issues,right down to making a special sauce for the sauce. The restaurant was quiet and the stone interior is beautiful.
The service and the food were excellent, the creme brulee is delicious
I had pan-seared foie gras. I was the only customer in the restaurant. It arrived as two small bites and was cold. It sat on a round of toast, which had absorbed no pan juices at all. I wonder when it was seared!
Next came halibut. It was overcooked and dry. I checked other reviews later and discovered the same complaint a number of times.
After two small courses I paid and left.
Fue una sorpresa! Buscáramos un restaurante de cortes cerca de donde andábamos, y encontramos este en OpenTable, fuimos los primeros en llegar y el personal nos recibió muy atentamente. El lugar esta muy bonito, agradable, y la comida, deliciosa! Destapamos una botella de vino que no teníamos planeada, solo por lo acogedor del lugar.
Great place. The food is really good and the service was fantastic.
Excellent service, fantastic food, price according to the level of the restaurant.
Only a negative point, the temperature was pretty cold inside the restaurant, even a couple behind us asked to change their table for one closer to the chimney. It should not happen in a restaurant with this category.
Cocktails and food were amazing. I loved, loved, loved the cod. The meat was soft and not overdone yet it had a delightfully crispy skin on top. So amazing. Great atmosphere, too. Love the stone walls. Makes it very special looking.
This place is definitely high on my list. Amazing service, food, ambiance, 10/10. Looking forward to coming back!
Great dinner with colleagues while in Ottawa on business. Food was great as always - in our group people had beef, duck and fish and everyone was really pleased with their choices. The restaurant is quiet enough to have a conversation together as a group but just easy-going enough to feel like you can use regular voices and laugh out loud without it causing heads to turn. Definitely an excellent choice for a nice meal, and just a short walk from the Westin, Chateau Laurier, Andaz and other area hotels.
The service was A+ from the time we walked into the restaurant to the time we left! The food was delicious. We were celebrating a milestone anniversary and the restaurant made it evening extra special!!
Water girl is the best. She gave some great off menu tips!!
It was a nice quiet restaurant. Portion sizes were quite small for the amount of money that was paid
Reasonably tasty and as long as you are not expecting to be full after your meal, and that it is pricey, it was an alright experience.
Nice for a once-in-a-while fancy meal.
Had the 12 course sharing menu. It was amazing. Lots of food so you won’t leave hungry. Leave lots of time to enjoy the meal, it took us 2.5 hours but we enjoyed the time there. Can’t recommend it enough.
Excellent flood, beautiful restaurant and great service
Service was outstanding. Red carpet experience
Food was exceptional
Will go back
Service was super. The food was very well presented and tasted delicious. The decor is a mixture of old and modern. We would return but only for very special occasions. The food is priced reasonably for the quality but the wines are expensive.
Enjoyed a lovely dinner with a very nice Merlot pair to our entree. Service was very attentive. Highly recommend.
Superbe service personnalisé. Nourriture à la perfection.
Couldn't have asked for a more perfect evening. Can't wait to go back.
Nice restaurant, very clean, food was cooked perfectly. Expect to pay premium prices, but well worth it. Huge wine selection.
Restaurant is beautiful. Host was very nice as we checked in for our reservation. We were seated right away at a lovely table and received water immediately.
However, after that everything went wrong. Clearly there was not enough staff working to handle the number of guests at the restaurant. Service was incredibly slow. One large table seemed to get all the attention of everyone working in the restaurant that night. Our entrees were lukewarm at best and we waited an awfully long time for them. Also took quite awhile to get our bill when we wanted to leave.
I don’t think we will try this restaurant again. We were both disappointed with our dinner.
Second time at this restaurant, the first time was great, this time was not quite as good, table wasn’t available and made reservations 4 days in advance, my steak was cooked perfectly, my wife’s was undercooked and very fatty. 4 of us this time 2 bottles of wine everyone had steaks cocktails, and desert, the bill was $845 with 20% tip. I never look at prices when fine dining, but I have have high expectations, was a little disappointed , but would go back
Fantastic food. Worth every penny. Oysters, seafood, lamb and wine. Wow!
Beautiful setting inside . The staff were all very polite and made you feel very special. The service was excellent and the food was very tasty and unique.