Searsucker - Caesars Palace Las Vegas - Permanently Closed

Searsucker - Caesars Palace Las Vegas - Permanently Closed reviews from people who’ve dined at this restaurant. Based on recent rating.

1. OT

   OpenTable Diner

   Las Vegas1 review

   1.0

   Dined on June 28, 2021

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   After making reservations and ubering to the restaurant we got there to find out it wasn't open. There should have been something canceling our reservations rather than wasting time and $ to get there to find out it was closed.
   

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2. K

   Keith

   Washington DC1 review

   1.0

   Dined on June 25, 2021

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Extremely frustrated that reservation was possible and restaurant was closed on day of dining. Not sure who is to blame, but better communication between Searsucker and OpenTable is absolutely necessary.
   

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3. OT

   OpenTable Diner

   Greater Boston1 review

   1.0

   Dined on June 19, 2021

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We could not get ahold of the restaurant via phone for weeks to request a change to our reservation. Turns out the restaurant had closed for an unknown reason and we were never notified about this even though had “confirmed reservations” via open table. Terrible coordination from the hotel and restaurant and extremely poor customer service.
   

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4. OT

   OpenTable Diner

   Los Angeles3 reviews

   1.0

   Dined on May 23, 2021

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Horrible! This restaurant was CLOSED! We booked it for our 15 year anniversary and when we got there it was closed! We asked so many employees that work at Ceasar’s Palace, including the front desk and nobody knew anything. How can they have a restaurant on Open Table that is Closed! Worst part is all other restaurants around had no vacancy!
   

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5. OT

   OpenTable Diner

   Hawaii4 reviews

   1.0

   Dined on May 22, 2021

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Allowed me to reserve online and they weren’t even open!
   

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6. OT

   OpenTable Diner

   Indiana1 review

   1.0

   Dined on May 22, 2021

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   It wasn’t open so had to find somewhere else to eat last minute on a Friday
   

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7. MB

   MichaelB

   Philadelphia15 reviews

   1.0

   Dined on May 22, 2021

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Had a reservation. The reservation was confirmed. I showed up and the restaurant was closed. I did not receive any notice.
   

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8. J

   Jimmy

   Salt Lake City3 reviews

   1.0

   Dined on May 22, 2021

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   They weren’t open. I had the caesars staff check. Thanks for screwing my 20 yr anniversary up.
   

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9. C

   Cindy9178 VIP

   New York City5 reviews

   1.0

   Dined on May 21, 2021

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We had a reservation for Thursday night and the restaurant was closed. We called Ceasars guest services and they assured us they were open. The doors were locked and all lights were off and it was empty. They are supposed to be open Thursday through Sunday. If they didn't open for some reason they should've contacted people with reservations. We ended up struggling to find somewhere else to eat at 8:30pm without a reservation. We had also planned our entire week around this reservation since they weren't open earlier in the week. Very disappointed with this restaurant allowing people to make reservations when they are closed. They should be ashamed of themselves.
   

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10. OT

    OpenTable Diner

    Las Vegas1 review

    1.0

    Dined on May 21, 2021

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Reservations were taken, but restaurant was closed!
    

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