The Regency Room - The Hotel Roanoke & Conference Center

4.7
640 reviews
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$31 to $50
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Southern
VIRGINIA BLUE RIDGE'S ONLY AAA FOUR DIAMOND RESTAURANT
RECENTLY NAMED ONE OF THE TOP 100 BRUNCH RESTAURANTS IN AMERICA!

This summer, The Regency Room is rich with bountiful colors and fresh ingredients as Chef De cusine Colin Lloyd introduces his new Summer Menus. Make a statement in The Regency Room each and every time you dine! "The menu features indulgent items that showcase local, regional and International flavors," said Chef Lloyd. "the new menu offers our classics while also highlighting small and large plate offerings in The Regency Room."

Opening in 1938, The Regency Room has remained at the heart of the Roanoke social and cultural experience. The restaurant, under the direction of Executive Chef DeMarco, features French-inspired Southern cuisine and is open year-round, including holidays. The Regency Room is extensively involved in a shop local, buy local mentality.

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What 640 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.6
food
4.7
service
4.7
ambience
4.3
value
Noise · Quiet
93% of people would recommend it to a friend
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MH
Richmond
8 reviews
Dined 3 days ago
Overall 5food 4service 5ambience 5

Nice meal for a birthday

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LS
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 5

The Regency Room in the Hotel Roanoke is that old world classic service, food and atmosphere of a place of days gone by. Lunch is wonderful and well priced. The Sunday Brunch is a great way to spend your afternoon tasting the best the Regency Room has to offer. We love to take out of town guests here as they never disappoint! We will be back.

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L
Richmond
42 reviews
Dined 3 days ago
Overall 4food 5service 4ambience 5

Great food and overall goood Service. Lovely music.

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r
Richmond
4 reviews
Dined 3 days ago
Overall 5food 5service 5ambience 5

We celebrated my husbands birthday at the Regency Room, as usual it was a wonderful evening. Met with a smile by Lowell , excellent food and service. The perfect evening, that is why we have celebrated there for the past 5 or 6 years.

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OT
Charlotte
5 reviews
Dined 6 days ago
Overall 5food 5service 5ambience 4

Our service was amazing and the food was delicious! We found the staff to be knowledgeable and helpful. The servings were huge! Save up for dessert— all delish!

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4
Raleigh
1 review
Dined 7 days ago
Overall 4food 5service 5ambience 4

We stopped here on the way home from a trip to Richmond. We have stayed at this hotel several times before and always loved their lunch buffet. I tried calling the restaurant prior to our stop to ask what their buffet offerings were that day and they would not answer. We decided to stop anyway. When we got there they said they were not serving the lunch buffet b/c business was "slow" that day. We had checked to see if we could stay for the night prior to stopping but the hotel was sold out so I'm not sure why they were so "slow". We decided to go ahead and order off of the menu since we already had our car parked ($10 to park just to eat lunch). The food was good and the service was good as always. I don't know that I would stop again and pay the parking fee just to eat off of the lunch menu. It would help so much if they would answer the phone when you call. That has been a problem in the past when we have stayed at the hotel. My husband and I both had sandwiches. He got the full order of peanut soup and it's tiny serving for the price. We both had tea to drink and our bill was $50 plus gratuity plus $10 to park. Nice place but we won't be stopping again to pay that for lunch food. If you want to stop here I would suggest trying to call first (call the front desk at the hotel if you have to) just to make sure they have the buffet. It is well worth the price but the other menu items are just too expensive to justify going out of the way and having to pay to park.

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JK
1 review
Dined on January 10, 2019
Overall 5food 4service 5ambience 5

Our waiter was very attentive. He always smiled as he approached. He kept our water glasses filled.

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KV
1 review
Dined on January 7, 2019
Overall 5food 5service 5ambience 5

We went for our annual family ladies tea, and we had 4 adults and 5 children with ages ranging from 9-1. They set us up well and served us like royalty. Their staff was friendly and attentive. They had a vast range of food choices that satisfied all of our needs.

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MB
Richmond
1 review
Dined on January 6, 2019
Overall 5food 5service 5ambience 5

We celebrated my girlfriend's birthday with a couple of friends last week.. We had a wonderful Sunday brunch with delicious food, beautiful music and great conversation. Afterward, we sat by the fire in the lobby to talk some more. It's a great place to go.

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SB
Richmond
9 reviews
Dined on January 6, 2019
Overall 3food 4service 2ambience 4

We made a reservation for 10, not realizing that the full buffet doesn't start until 11:30. So we decided to stay and make the best of it. No one took our drink order for 15 minutes, so we finally just got up and went to the buffet. Around 10:30 they started clearing some things from the continental breakfast area, and at 10:40 it was totally gone and someone was taking fruit away as my husband was serving himself! They are completely closed down from 11:00-11:30, so I don't think it is necessary to clear it all out while people who paid are still eating.

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ES
Richmond
1 review
Dined on January 1, 2019
Overall 4food 5service 4ambience 5

We dined there on New Year’s Day and found the food to be delicious as usual. There was a difference we discovered that on holidays there are more dining tables placed on the floor necessitating the removal of the piano, omelette bar, and additional food serving rack.

It has the effect of changing the atmosphere making it seem more like an ordinary buffet where you don’t get to truly experience the setting in a truly stylish and casual setting.

However, the overall experience was excellent and I’ll be back, but not on a holiday.

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CC
Richmond
1 review
Dined on December 23, 2018
Overall 5food 5service 5ambience 5

We really enjoyed the breakfast, we have been making this a family tradition each year. The room we had was great especially for the kids.

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LF
Richmond
3 reviews
Dined on December 22, 2018
Overall 4food 5service 4ambience 2

I made reservations thru open table pretty far in advance.
I understand we had a large group but we were one of 2 tables in the large “side” room next to stacked chairs for a long time with SEVERAL tables open in the main room even thru our meal. The ambiance in the main room is special.. you can see the dancing/the Regency Room entertainers. I was hoping to share this special ambiance with my family.. not even close.. Disappointed.

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DS
1 review
Dined on December 22, 2018
Overall 5food 4service 5ambience 5

The food and service meet our expectations. You pay a little more for the food because it is at Hotel Roanoke.

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OT
Richmond
1 review
Dined on December 22, 2018
Overall 5food 5service 5ambience 5

Our server Bobby And Jeff Lee are amazing workers

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OT
Richmond
1 review
Dined on December 22, 2018
Overall 5food 5service 5ambience 5

Cousins Annual Breakfast at Hotel Roanoke

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SP
Richmond
1 review
Dined on December 21, 2018
Overall 3food 3service 2ambience 1

For the last several years, it has been a tradition for my family to visit the Hotel for the Christmas buffet and tour the trees. We make reservations on the first day that the Hotel accepts them to ensure a great experience in the beautiful main dining room. After our most recent experience, however, we may not return. Last week, we arrived maybe 20 minutes early for our reservation only to be met with a surly hostess who ushered us off to a waiting area because our table wasn't ready. While waiting, we noticed four families come in, some without reservations, be immediately seated in the main dining room. At the time of our reservation, we inquired about the status of our table. The same hostess, with even more agitation dismissed us again, to the point that we asked another host. At this point, the hostess was quite unprofessional and complained about us to the other staff member in front of us. A few moments later we were rushed to the far side of the extended dining area, which is not as
nice. The table didn't have real chairs, in that they were obviously brought in from the conference rooms. I've sat in them many times for work meetings. All in all, the food was just okay, but the experience was marred by employees. This issue has also been addressed directly with management, which has not been addressed. If it goes unanswered, we will look at other places for this tradition. The standard that the Hotel Roanoke is known for was definitely not upheld! We were told at the time we arrived that our table was still occupied. The hostess indicated that our assigned table was in the main dining room. We should have been given the option to wait for the table in the main dining room or accept the option in the adjacent room.

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SD
1 review
Dined on December 19, 2018
Overall 5food 5service 5ambience 5

The food was amazing. The staff was wonderful. The atmosphere was warm and welcoming. Will definitely be back.

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OT
Washington DC
4 reviews
Dined on December 17, 2018
Overall 5food 5service 5ambience 5

Excellent business meal location in Roanoke - set up to impress guests. Superb wine list.

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LA
Richmond
1 review
Dined on December 12, 2018
Overall 5food 4service 5ambience 5

Our group of 14 was treated in a timely and very courteous manner. All were pleased with their meal.

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FF
Richmond
5 reviews
Dined on December 5, 2018
Overall 5food 5service 5ambience 5

My favorite "special occasion" place to dine, and I have LOTS of special occasions!

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B
1 review
Dined on December 3, 2018
Overall 3food 4service 2ambience 5

Everything was excellent except the service was very slow. Apparently our waiter was doubling as the bartender - so there was a considerable wait at each stage; ie, order, drinks, starters, main course, deserts, and bill. The ambiance, food and drink were all excellent and the waiter was very personable but stretched too thin. All in all a very costly meal for a special occasion was spoiled by the slow service.

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p
1 review
Dined on December 2, 2018
Overall 4food 3service 3ambience 5

we were a group of ten and were blindsided by the price. when this was planned in November the Web site showed Sunday lunch buffet was $18. When we got our bills it was $30.

Also wait staff didn't inform us of all the choices and various locations of food offered. I ended up paying $30 for egg cassarole and diced potatoes and not fully ripe fruit. I didn't know of the sliced beef, etc. offered in the room in the back, past the dessert area.

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SL
Richmond
1 review
Dined on November 30, 2018
Overall 5food 5service 5ambience 5

This was a girls night out and even though we live in Roanoke it was fabulous to spend the night at the Hotel. We had a wonderful time...loved the Recency and Pine Rooms, we had a very large time!

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T
1 review
Dined on November 29, 2018
Overall 5food 5service 3ambience 5

Excellent place for lunch. One of the best. Desert was amazing. The only issues was my waiter was a little snippy. He seemed to be annoyed with us for staying a bit longer after we finished our lunch.

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SO
Richmond
1 review
Dined on November 25, 2018
Overall 5food 5service 5ambience 5

We went to the Hotel Roanoke for my son's 17th birthday. It was perfect! Our waiter, Drew, was fabulous. Everyone on staff made a fuss over my son. The food was excellent. The service impeccable. Atmosphere was just lovely. The entire family had a wonderful time. We will definitely be back for other special occasions - and its a 2 hour drive for us. Totally worth the drive.

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RM
1 review
Dined on November 25, 2018
Overall 5food 5service 5ambience 5

Great food, great service, great atmosphere. A nice place to go when you want to dress up just a bit beyond casual and enjoy a delicious, relaxed meal with someone special.

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DA
1 review
Dined on November 25, 2018
Overall 5food 5service 3ambience 5

Very busy. Hard to get water coffee. But the waiter was apologetic. Seemed short handed. No one at the carving station and the inlet station was unmanned and a busy waiter had to round him up.

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BB
1 review
Dined on November 25, 2018
Overall 5food 5service 5ambience 5

The food, service and ambiance was outstanding. Everyone in our party enjoyed the different food options and had no problem finding something scrumptious to eat. They made it a very special birthday for a member of our party.

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R
Richmond
47 reviews
Dined on November 25, 2018
Overall 5food 5service 5ambience 5

excellent service take the time to make a reservation do coffee and desert. Coffee is French Press and very good. Try the peanut soup. be aware this is not eat and dash dinning. A good thing if you want an experience.
The host is a very, very good. Very professional. A rarity

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FF
Richmond
6 reviews
Dined on November 23, 2018
Overall 5food 5service 5ambience 5

The favorite place for our annual Day-After-Thanksgiving gathering.

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OT
1 review
Dined on November 23, 2018
Overall 5food 5service 5ambience 5

Lovely from start to finish. Will definitely make this a part of every Roanoke visit.

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K
1 review
Dined on November 19, 2018
Overall 5food 5service 5ambience 5

Excellent food and service, I look forward to the next visit:)

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LS
Richmond
1 review
Dined on November 18, 2018
Overall 1food 2service 2ambience 2

Very disappointed. Scrambled eggs were cold; limited deserts; did not clear table plates between courses; did not offer additional coffee; bacon not cooked; started turning off lights and shut down food buffet prior to second 11:30 seating. The free breakfast at the Hampton Inns is actually better.

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s
Richmond
201 reviews
Dined on November 17, 2018
Overall 5food 5service 5ambience 5

Our family had a multi-birthday celebration in the Virginia Room of the Regency Room and it was fabulous. The food and the service were outstanding. We had a variety of crab cakes, surf & turf, Appalachian Trout, Salmon and Filet. All were excellent. The service was remarkable - very knowledgeable staff dressed in uniform, checking in on us and making excellent suggestions. We ended the evening with Bananas Foster Flambé (Thanks, Alex). A very memorable evening.

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JD
Richmond
1 review
Dined on November 10, 2018
Overall 5food 4service 5ambience 5

Everything was super nice. The only down fall was the food took a long time to come out after ordering, about 30 to 40 mins. We were not the only ones. Seemed everyone elae around us had to wait awhile for their food as well.

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PP
Washington DC
5 reviews
Dined on November 9, 2018
Overall 5food 4service 5ambience 5

Amazing hospitality and gracious staff from the host to the busboy. Food was very good and came in large portions. Would definitely go to this lovely restaurant again.

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d
Richmond
11 reviews
Dined on November 4, 2018
Overall 5food 5service 5ambience 5

The best place in Roanoke for Sunday brunch hands down.

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OT
New York Area
4 reviews
Dined on November 1, 2018
Overall 5food 5service 5ambience 5

Everything was outstanding bout The Regency Room. A first class meal!

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JC
Washington DC
35 reviews
Dined on October 30, 2018
Overall 5food 5service 5ambience 5

Six of us were celebrating a special occasion. We each enjoyed our meal and would return again if the occasion offered itself.

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