Redstone American Grill - Oakbrook Terrace

Reseñas de Redstone American Grill - Oakbrook Terrace de comensales del restaurante. Basadas en valoraciones recientes.

1. P

   Patrick VIP

   Chicago3 reseñas

   1.0

   Comieron hace 1 día

   1. Global 1
   2. Comida 5
   3. Servicio 5
   4. Ambiente 1

   This review has nothing to do with the staff / food / service. Charging $10 per person to hold a reservation for Mother’s Day is understandable but completely ridiculous to have to wait an entire *hour* after your reservation time to get a table. You completely overbooked the day as was indicated by the parking lot being overfilled. By far the worst experience I’ve had at Redstone. Can’t say we’d be back for any holiday event given this horrible experience. The drinks and food were solid still but you put your staff in a lose-lose situation. Please learn from it and do better next time.
   

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2. b

   bryan

   Chicago5 reseñas

   1.0

   Comieron hace 1 día

   1. Global 1
   2. Comida 1
   3. Servicio 5
   4. Ambiente 2

   Went there for Mother’s Day all I can say is what a terrible set up terrible food overall just really bad
   

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3. J

   J.J. VIP

   Chicago6 reseñas

   2.0

   Comieron hace 1 día

   1. Global 2
   2. Comida 2
   3. Servicio 1
   4. Ambiente 2

   Buffet wasn’t managed very well, felt like all the choices were empty rarely filled. The service was really slow. Only thing that was good was carved NY strip. Just not worth the price.
   

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4. Y

   Yvette

   San Francisco2 reseñas

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great food. Great service. Love coming for brunch.
   

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5. M

   Mike VIP

   Chicago50 reseñas

   3.0

   Comieron hace 1 día

   1. Global 3
   2. Comida 3
   3. Servicio 2
   4. Ambiente 3

   Food was rather mediocre - I understand the difficulty in maintaining the integrity of your food on a brunch buffet, but for $60/person, I expected better.
   

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6. C

   CAROLYN VIP

   Chicago54 reseñas

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   So glad I finally got to eat here!! Extremely Delicious! Steve was great quick and funny! Can’t wait to be back! THANK YOU!
   

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7. l

   lakeesha

   Chicago1 reseña

   3.0

   Comieron hace 1 día

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 4

   This was my third visit, and I brought my two daughters to celebrate Mother's Day. We had a reservation, but waited approximately 45 minutes; however, that was acceptable. Our waiter, James, was pleasant, though he appeared somewhat weary and eager to conclude his shift. I ordered a mocktail that was unfortunately quite unpleasant, so I politely requested a replacement, which he readily accommodated. We then ordered soft drinks, but my daughter's did not arrive until she prompted the waiter after our food was served. We initially ordered appetizers, only to learn that one item was unavailable, so we chose an alternative. Upon receiving our meals, my daughter discovered hair in her food, which appeared to be a beard hair. As the restaurant was nearing closing time, we called the manager over. She explained that the kitchen was closing and expressed uncertainty about preparing a replacement, yet, surprisingly, another meal appeared, boxed for takeout. I am unsure if it was the same food, and they did not offer any discount, nor did they remove the charge for the two unsatisfactory mocktails. I am quite disappointed with the experience and am uncertain if I will return or recommend this establishment to others.
   

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8. K

   Kristin

   Chicago14 reseñas

   4.0

   Comieron hace 2 días

   1. Global 4
   2. Comida 3
   3. Servicio 5
   4. Ambiente 5

   Our service was fantastic. Very efficient and attentive. Sea Bass was bland. The vegetables were the best part of the dish. Crème Bruee was perfectly done.
   

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9. N

   Nancy

   Chicago10 reseñas

   4.0

   Comieron hace 2 días

   1. Global 4
   2. Comida 3
   3. Servicio 5
   4. Ambiente 3

   We sat in the bar area and service was excellent. Food was good. And the blueberry lemon drop martini was great. The food menu is pretty limited and the steaks are very pricy so check out the menu before you go. I would say that the best thing about the place is the staff. Really on top of their game.
   

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10. M

    Monisha

    Chicago3 reseñas

    4.0

    Comieron hace 2 días

    1. Global 4
    2. Comida 4
    3. Servicio 4
    4. Ambiente 4

    Food and service was good, more mixed drink selections would be great.
    

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