Red Rocks Cafe - Birkdale Village

4.5
1437 reviews
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$30 and under
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Contemporary American
Red Rocks Cafe - Birkdale Village, with its comfortable booths, low lighting, intimate feel and jazzy background music, offers a touch of class and a comfortable atmosphere that appeals to everyone. The lively restaurant scene is enhanced by a popular bar and covered patio overlooking the shops at each of the locations. The menu boasts of quality with a variety of steak, seafood, poultry and pasta entrees. Each entrée is named for a famous (or not so famous) customer and adds a personal touch to the varied selection.
What 1437 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.6
service
4.4
ambience
4.1
value
Noise · Moderate
92% of people would recommend it to a friend
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P
Charleston
28 reviews
Dined 2 days ago
Overall 3food 3service 5ambience 5

Chicken sandwich had cheese on it with paper still on it. Literally a visible square of wax paper cooked between the slice of cheese and the chicken breast. We complained and the waitress took it away and returned with a new one that was over cooked just before everyone else was finished eating. Poached eggs with eggs Benedict were very watery. There was literally more water than yolk running out of the egg. Poorly trained kitchen staff. No apologies from anyone but our waitress who was not to blame. I will not be back for brunch. I have had good lunches and dinner here in the past. Restaurant was clean and nice. Except there was a maintenance guy, on a ladder changing a light fixture (right behind our table) when we were seated. He took the fixture down, but did not try to replace it (thank goodness) while ordered or ate.

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OT
Charlotte
2 reviews
Dined 3 days ago
Overall 4food 5service 5ambience 4

The food and ambiance were good. We didn't have issues holding a conversation. The music was good but didn't really fit the restaurant. But nonetheless enjoyable.

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RP
1 review
Dined 3 days ago
Overall 4food 5service 4ambience 4

Food was very good but my wife and I were sat at a high table in the bar. This was a very busy area and every one ran into my chair. I'll make sure to request a table in the dining room next time.

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PM
Greensboro
2 reviews
Dined 3 days ago
Overall 5food 5service 5ambience 5

Great place to grab a quality lunch and enjoy company!

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OT
Charlotte
2 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 5

Great service!

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OT
Charlotte
6 reviews
Dined 5 days ago
Overall 5food 4service 5ambience 5

Service was outstanding...very attentive..staff friendly....food was good but not great. Would still go back though...had the chicken marsala...chicken was a little rubbery and didn't seem to be fresh.

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DC
Charlotte
1 review
Dined 5 days ago
Overall 5food 5service 5ambience 5

Went to Red Rocks in Birkdale for Valentine's Day with my wife. We both ordered from the special Valentine's Day menu and both of our meals were excellent. Our server was pleasant and attentive even though the restaurant was busy this evening. Overall it was a great experience.

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F
Greensboro
5 reviews
Dined 5 days ago
Overall 3food 3service 5ambience 4

Service was great. The food was mediocre. We will probably try again just not on a holiday event.

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S
Charlotte
2 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 4

We had a great Valentine’s Day dinner. Couldn’t complain!

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JH
1 review
Dined 6 days ago
Overall 4food 4service 5ambience 5

This was our first time dining at Red Rocks Cafe and we were quite pleased. A lot of food options and the crab cakes were pretty good, minus a bit of shells.

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s
1 review
Dined on February 10, 2019
Overall 5food 5service 5ambience 5

I cannot say enough good things about the service that we had. The staff was very friendly and checked on us frequently to make sure we did not need anything. The meal was excellent and the dessert was divine. We cannot wait to go back again. The staff made our birthday experience so sweet!

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l
Charlotte
1 review
Dined on February 10, 2019
Overall 4food 4service 5ambience 4

Pros: great selection of dishes; great service from when you enter to when you leave; drinks reasonably priced; excellent desserts

Cons: somewhat dark decor; feeling of cramped space in aisles and seating; too noisy

Last meal my wife's tuna was dry but fortunately, not overcooked. Overall this has been one of our go to restaurants, so I don't want to come off as complaining.

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a
New York Area
1 review
Dined on February 9, 2019
Overall 4food 3service 4ambience 3

The prices are too high for the quality of food you serve. Also servers should not bring out appetizers , salad, and soup at same time.

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SD
Louisville
77 reviews
Dined on February 9, 2019
Overall 4food 3service 5ambience 4

First night at Red Rocks and service and ambiance are great! Wine selection was good and reasonable. Food was quite lacking. Steaks are thin and came out over cooked. Saltimsbuco lackef flavor and very disappointed in meal quality. Appetizers and deserts were great but entree lacking!

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SU
1 review
Dined on February 9, 2019
Overall 5food 5service 5ambience 4

I would have given a perfect score, but I had to deduct for the noisiness ( we were seated next to a table of moms with 5 young loud boys... cute as they were, the moms paid them no attention with all that young energy.... we couldn’t have a conservation.

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OT
Atlanta
7 reviews
Dined on February 1, 2019
Overall 4food 3service 5ambience 4

Our server was great and my daughter and I had a really nice meal. Nice atmosphere and a nicer spot for a quieter meal. Everyone working was pleasant. I will be back!

I do want to say that I thought the crab cakes that I ordered were very oily and didn’t taste good. So bummed. Unfortunately i didn’t let my server know bc I was busy with my 4yr old. I should have spoken up. Otherwise I had a really nice night out!

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PJ
Charlotte
1 review
Dined on February 1, 2019
Overall 5food 5service 5ambience 5

I had the calamari appetizer and spinach walnut raviolis...both were the best I’ve ever had!

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SH
1 review
Dined on January 27, 2019
Overall 5food 5service 5ambience 5

We used to live at Lake Norman, and would come to Red Rocks all the time. We have since moved to the NC mountains but come to Red Rocks every time we are back in the area. This last trip was for my mother's birthday, as always never a disappointment!

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OT
1 review
Dined on January 27, 2019
Overall 5food 5service 5ambience 5

Excellent service from start to finish. The staff from the front end greeters to bus boys were professional. A well oiled machine running in harmony.

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RM
Charlotte
3 reviews
Dined on January 26, 2019
Overall 5food 5service 5ambience 5

We were treated as VIPs by our server and by the manager during our dinner on 1/26. Thank you.

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OT
Charlotte
2 reviews
Dined on January 26, 2019
Overall 5food 5service 5ambience 5

Made reservations and went during Restaurant Week but after getting there decided we wanted to order from the regular menu. We were not disappointed. Buffalo Shrimp appetizer was the best we've ever had. Our whole meal was perfect. Definitely plan to go back.

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DC
1 review
Dined on January 20, 2019
Overall 5food 5service 5ambience 3

The food was fantastic, and the service exemplary! The server was attentive enough without being pushy , and made sure we knew that we didn’t have to rush. Definitely a great experience! Our new favorite!

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AS
1 review
Dined on January 19, 2019
Overall 5food 5service 4ambience 4

We walked in and were immediately seated. The staff was friendly, helpful, and professional. Dinner was EXCELLENT. Everything came out perfectly timed. Great start to restaurant week.

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C
1 review
Dined on January 19, 2019
Overall 4food 4service 4ambience 2

Came for Queens Feast - the food was great as it always is but I was disappointed in the dessert. Not sure if they changed the vendor but the coconut cake used to be my hands down fav. Dessert is a treat for me/my diet so I look forward to it the most. I took dessert to go and was surprised when I got home to to find a much smaller than usual piece of cake and that it wasn’t how I recalled it tasting.
The only other issue I had was the ambiance- it’s winter and even with the enclosed ‘heated’ patio- it was still cool in there and seemed more like an outdoor cafe then a 4 star meal atmosphere.

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L
Charlotte
10 reviews
Dined on January 18, 2019
Overall 5food 5service 5ambience 5

All around great experience. This visit was by far my best and that is saying a lot because Red Rock (RR) is always great. RR has become a solid favorite for it's consistency in service and food. Even valet services are great!

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M
Charlotte
3 reviews
Dined on January 18, 2019
Overall 3food 3service 5ambience 4

The food was ok, service good, but really over price, I had been at this location 2 times after they had reopenned and will not go back. It has been really high price for the kind of food. I think it is about 40% over price comparing it to similar restaurant around it.

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MA
Charlotte
6 reviews
Dined on January 6, 2019
Overall 3food 2service 3ambience 2

Food was fair. Thought it would be better after the reopen but ummmm not so much. The lettuce wedge was white and had more fire than lettuce. Lettuce at Harris Teeter is a dollar a head and is green. Burger was good. Both dinner salads also had a lot of white core. Yuck

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E
Charlotte
9 reviews
Dined on January 5, 2019
Overall 5food 5service 5ambience 5

Had a wonderful meal (all 3 of us had salmon) and the service was great! Anxious to return!

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OT
Charlotte
2 reviews
Dined on January 5, 2019
Overall 2food 2service 4ambience 4

Service and atmosphere was great but the food does not support the cost.

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FL
Charlotte
8 reviews
Dined on January 4, 2019
Overall 5food 5service 5ambience 5

My wife and I were celebrating our birthdays with friends. The service was wonderful. Our waitress was attentive and friendly. The food was excellent and the price for value was good.

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CH
Chicago
1 review
Dined on January 1, 2019
Overall 5food 5service 5ambience 4

Service was quick and on point. Everyone in our party was pleased with their meal. Very nice evening.

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KD
Charlotte
3 reviews
Dined on December 31, 2018
Overall 5food 5service 4ambience 5

We had a wonderful time New Years Eve with our two young daughters. There was a large party beside us that was bit noisy but other than that everything was great. Food was great, server was great with our kids and the lobster bisque soup, calamari and cocktail Strawberry Lemonade was AMAZING!

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S
Charlotte
5 reviews
Dined on December 31, 2018
Overall 5food 4service 5ambience 4

We enjoyed our New Years Eve dinner with friends immensely & were very glad we had reservations. Our male server was fantastic & one of the best we’ve had yet at RR. Food was delicious & cooked to our specs. We will definitely be back again soon!

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OT
Charlotte
8 reviews
Dined on December 29, 2018
Overall 2food 2service 3ambience 2

There was nothing special about this place.

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S
Charlotte
8 reviews
Dined on December 28, 2018
Overall 4food 4service 4ambience 3

Good time at Red Rocks! Food was very good, menu allowed a lot of choices which was important with vegetarian at table. Waiter was super efficient, food was not rushed but literally was served as soon as we finished appetizers. Requested table away from bar which was nice, still very loud just due to acoustics if room I guess.

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BS
Charlotte
9 reviews
Dined on December 26, 2018
Overall 5food 5service 5ambience 5

Great service complemented the superb meal

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MC
1 review
Dined on December 23, 2018
Overall 5food 5service 5ambience 5

Food was delicious! Love the Lobster Ravioli. Kids loved the chicken and penne pasta! Service is excellent.

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SH
Charlotte
2 reviews
Dined on December 22, 2018
Overall 4food 4service 5ambience 4

Great experience!

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EK
Charlotte
15 reviews
Dined on December 20, 2018
Overall 5food 5service 5ambience 5

Excellent food and service!

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s
Charlotte
38 reviews
Dined on December 15, 2018
Overall 5food 5service 5ambience 5

Haven’t been there in awhile. Glad we went back. Service was good. Food came out hot and tasty. Happy we gave it another chance

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