Red Rocks Cafe - Birkdale Village

4.4
1395 reviews
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$30 and under
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Contemporary American
Red Rocks Cafe - Birkdale Village, with its comfortable booths, low lighting, intimate feel and jazzy background music, offers a touch of class and a comfortable atmosphere that appeals to everyone. The lively restaurant scene is enhanced by a popular bar and covered patio overlooking the shops at each of the locations. The menu boasts of quality with a variety of steak, seafood, poultry and pasta entrees. Each entrée is named for a famous (or not so famous) customer and adds a personal touch to the varied selection.
Dining Style
Casual Dining
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Cuisines
Contemporary American
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Hours of operation
Mon–Thu 11:00 am–11:00 pm
Fri, Sat 11:00 am–12:00 am
Sun 11:00 am–10:00 pm
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Phone number
(704) 892-9999
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Payment options
AMEX, Discover, MasterCard, Visa
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Dress code
Business Casual
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Executive chef
Brian Peaver
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Catering
We can customize a full menu to your needs and occasions. Please feel free to contact our event coordinator Marisa at Marisa@redrockscafe.com
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Neighborhood
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Parking details
Valet is complimentary. Also offered is a covered parking garage.
Additional
Banquet, Bar/Lounge, Beer, BYO Wine, Cafe, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gluten-free Menu, Late Night, Non-Smoking, Outdoor dining, Patio/Outdoor Dining, Private Room, Takeout, View, Weekend Brunch, Wheelchair Access, Wine
What 1395 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.3
food
4.5
service
4.3
ambience
4.0
value
Noise · Moderate
86% of people would recommend it to a friend
5
4
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LT
Philadelphia
3 reviews
Dined on December 7, 2018
Overall 2food 1service 1ambience 4

I usually really love dining here as I’ve bern here several times for different reasons. The time prior to this was a week ago and the manger Z was excellent and we had an excellent experience. This time was less than bad. I had been craving the crab cake sandwich which I ordered, it came out less than room temperature and not fully cooked as it was falling out the bun. I asked out waitress to send it back, she said they would just put it under the heating lamp and bring it back to me. She was very cold-not engaging at all. I ended up not eating it and left disappointed.

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DE
Charlotte
1 review
Dined on December 3, 2018
Overall 3food 3service 5ambience 3

It was our first time back in several years and we are still unimpressed.

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OT
Charlotte
3 reviews
Dined on December 1, 2018
Overall 5food 5service 5ambience 4

We love Red Rock but it seems everyone that sits in the bar are screams to be heard. Kills the ambiance completely.

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OT
New York Area
2 reviews
Dined on November 30, 2018
Overall 4food 3service 5ambience 3

Sat in a side room. Food was ok, I had the filet special.

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J
Atlanta
15 reviews
Dined on November 27, 2018
Overall 5food 5service 5ambience 5

Excellent!!!

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TP
Columbus
7 reviews
Dined on November 25, 2018
Overall 5food 5service 5ambience 5

Met longtime friends for dinner. Explained to our server that we would be there awhile. He, Sherrod, was great with us. Didn’t rush anything.

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D
Charlotte
6 reviews
Dined on November 25, 2018
Overall 5food 5service 5ambience 5

Thanksgiving

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LT
Philadelphia
2 reviews
Dined on November 24, 2018
Overall 5food 5service 3ambience 5

THANKS Z, the cake was amazing!!

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OT
Charlotte
1 review
Dined on November 23, 2018
Overall 3food 4service 3ambience 3

Have been here many times and have always enjoyed the food, but been less impressed by the service.

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JA
Columbus
1 review
Dined on November 23, 2018
Overall 1food 1service 4ambience 1

The Thanksgiving meal was ordinary. I spent 100 plus but quickly left as the food was not good.

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SB
Charlotte
1 review
Dined on November 22, 2018
Overall 3food 3service 4ambience 4

Love the restaurant, but was very disappointed with the Thanksgiving buffet. Still will be a loyal customer on the other days.

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S
Charlotte
9 reviews
Dined on November 22, 2018
Overall 5food 5service 5ambience 4

The food was delicious!! The service was great! I do think that the music was WAY TOO LOUD! I truly believe that people come to a restaurant to speak with their friends and they don't want the music to drown out the conversation. Music should be background noise unless it is LIVE.

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SF
1 review
Dined on November 22, 2018
Overall 5food 5service 5ambience 5

You need to put ham on the buffet for Thanksgiving.

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MA
Chicago
1 review
Dined on November 22, 2018
Overall 4food 4service 5ambience 4

Service was exceptional! Food was tasty. Will definitely return!

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CS
1 review
Dined on November 22, 2018
Overall 5food 5service 5ambience 5

Had a great Thanksgiving @ Red Rocks. Looking forward to going for brunch soon. Everyone from the hosts, bartender and wait staff were so accommodating with my family. Thank you for a great day!!

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j
Charlotte
3 reviews
Dined on November 22, 2018
Overall 5food 5service 5ambience 5

Our reservation was for the Thanksgiving buffet. Everything was hot and delicious. The variety was considerable. The food was constantly refilled. The service was fabulous.

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SM
Charlotte
2 reviews
Dined on November 22, 2018
Overall 5food 5service 5ambience 3

Attended their Thanksgiving Buffet. As always, the food was outstanding, the wait staff attentive. The only drawback was the noise level. The music was too loud, and we really couldn't have a relaxed conversation without speaking loudly.

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M
Orange County
1 review
Dined on November 17, 2018
Overall 5food 5service 5ambience 5

We had never been, but after receiving a gift card from a friend, decided to try it out. We got caught up in traffic and ran about 10 minutes past our reservation time. We called to let them know. As soon as we arrived, they took us straight to our table. Our waiter did a great job, and our food was very tasty. We'll be back!

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TL
Western NC
1 review
Dined on November 17, 2018
Overall 5food 5service 5ambience 5

Our tabke was ready when we arrived. Food and service were excellent.

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TU
Richmond
1 review
Dined on November 14, 2018
Overall 4food 5service 4ambience 5

Overall, it was a great place for a date. We enjoyed the food and the ambience. Our only negative was the server trying to rush us out the door. We were seemingly cut off after one drink and weren't even offered dessert.

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OT
Charlotte
3 reviews
Dined on November 10, 2018
Overall 3food 2service 3ambience 4

I've been to Red Rock before, and my experience wasn't bad. I'd have to say the same for this engagement. The service was good, but the food left a little to be desired. Overall mines, and my date's experience was average.

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CR
Charlotte
5 reviews
Dined on November 9, 2018
Overall 5food 5service 5ambience 5

Great experience

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ET
Charlotte
1 review
Dined on November 9, 2018
Overall 3food 3service 4ambience 3

The main reason we do not choose Red Rocks is the noise level. I understand music can be and is expected to be loud in the bar area but it is too loud in the dining area. So much so that our server could not hear us when we ordered and we could not carry on a conversation during dinner

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AA
Charlotte
12 reviews
Dined on November 9, 2018
Overall 5food 5service 5ambience 3

The dinners were very tasty! The thing about this restaurant is that it's quite noisy. Doesn't seem to fit. Fine food should be enjoyed at a lower volume level. And no, I'm not 80 years old. Just someone who likes good ambiance. If they could fix this the place would be 5 stars for me.

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DW
1 review
Dined on November 9, 2018
Overall 4food 3service 4ambience 5

Price increase since the reopening of the fire. Now its overpriced for what you get. Sub-par

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OT
Charlotte
1 review
Dined on November 5, 2018
Overall 5food 5service 5ambience 5

Excellent restaurant. The steak and all the seafood was simply amazing.

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KD
Charlotte
6 reviews
Dined on November 3, 2018
Overall 4food 5service 4ambience 4

it was great ,,to be critical .. Our waitress was not that happy ..She a lmost never smiled and was always in a big hurry ,, but a unhappy person ,, But that was fine ..all oter was perfect ,,we have arestaurant her ein Concord , and I would talk to her of put her in the kitchen if she cant smile and be friendly ...
Thanks .always a great place
keith Troutman

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LZ
Charlotte
1 review
Dined on November 2, 2018
Overall 5food 5service 5ambience 5

The food was delicious; the desserts are amazing. We enjoyed the service because our waitress was incredibly helpful and quick with all she had to do. Nice variety of really good dishes.

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A
San Diego
31 reviews
Dined on October 20, 2018
Overall 5food 5service 5ambience 5

Food was great as was the service. We mostly did salads though

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LA
Charlotte
1 review
Dined on October 19, 2018
Overall 5food 5service 5ambience 5

Date night with the hubby. Excellent food and service as always!

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JD
Philadelphia
5 reviews
Dined on October 17, 2018
Overall 5food 5service 5ambience 3

Got there at a great time, so no wait. The service was great and the food very good.

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M
Charlotte
1 review
Dined on October 14, 2018
Overall 2food 2service 3ambience 4

In the past, Red Rocks has been a good experience but this last time wasn't the same. They got one entree ordered incorrectly with the kitchen and then the other entree was not accurate not just once, but twice. They did comp one of the entrees which was nice though.

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F
Charlotte
18 reviews
Dined on October 13, 2018
Overall 4food 5service 4ambience 3

This was not our first time. As usual the food was good. We had to be inside which is way too loud for us. There was no place outside.
I can never understand why the music has to be loud when everyone is just here to talk to each other. People end up talking louder and louder.
Great she-crab soup and mussels !

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ET
Charlotte
39 reviews
Dined on October 13, 2018
Overall 2food 1service 3ambience 3

I usually quite enjoy myself at Red Rocks, but this time, the food was very disappointing, and the service - while fine - was nothing to write home about. I ordered the chicken medallions, and they were dry and bland. I requested BBQ sauce to moisten them up. The cauliflower/broccoli medley on the side was good (can't go too wrong with steamed vegetables), but after I left, I realized that one of the side dishes listed on the menu description (sweet potato bites) was left off. It's possible they may have been left off because I requested no butter , but no one ever mentioned the omission or its cause, so that's nothing but speculation.

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OT
1 review
Dined on October 5, 2018
Overall 4food 4service 5ambience 3

Anniversary

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OT
1 review
Dined on September 30, 2018
Overall 3food 5service 4ambience 3

We booked reservations for our anniversary. I was a little disappointed that no one acknowledged our special occasion. I made notes in the reservation. We also booked outdoor seating however, the space was booked for a private event. It would have been nice to have been contacted ahead of time. Thankfully our server was awesome! I will say that the restaurant should learn to work on the little things that make moments like these special.

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BA
Charlotte
4 reviews
Dined on September 29, 2018
Overall 2food 2service 3ambience 3

Not very good tonight. Steamed veggies we're raw, burger was bland. Won't be back.

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A
Charlotte
54 reviews
Dined on September 18, 2018
Overall 5food 5service 5ambience 4

Ordered a filet on top of a blue cheese wedge salad. Best I ever had. Meat so tender and flavorful, while the wedge dressing was very creamy with crumbled added.

My server Sherrod was attentive and could read my needs. Great job and thanks.

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MI
Washington DC
9 reviews
Dined on September 9, 2018
Overall 5food 5service 5ambience 4

One of my favorite places to eat. Not fancy but service is always excellent and the food good.

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L
Charlotte
26 reviews
Dined on September 7, 2018
Overall 3food 4service 4ambience 4

We enjoyed our lunch and we thought everything was fine, not bad and not great.

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