Red Rocks Cafe - Birkdale Village

4.4
1537 reviews
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$30 and under
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Contemporary American
Red Rocks Cafe - Birkdale Village, with its comfortable booths, low lighting, intimate feel and jazzy background music, offers a touch of class and a comfortable atmosphere that appeals to everyone. The lively restaurant scene is enhanced by a popular bar and covered patio overlooking the shops at each of the locations. The menu boasts of quality with a variety of steak, seafood, poultry and pasta entrees. Each entrée is named for a famous (or not so famous) customer and adds a personal touch to the varied selection.

Specials

Thanksgiving Dinner Special Menus & Offers

Join us for our annual Thanksgiving Day Brunch Buffet!

Wednesday, November 27, 2019

What 1537 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.5
service
4.4
ambience
4.1
value
Noise · Moderate
93% of people would recommend it to a friend
5
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Hawaii
11 reviews
Dined 3 days ago
Overall 5food 5service 5ambience 4

Had a group of 9 for dinner. Everything excellent. Recommend take advantage of the complimentary valet parking at this restaurant as parking can be a bit of a bear on a busy weekend.

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MI
1 review
Dined on July 13, 2019
Overall 5food 5service 5ambience 5

Excellent wait staff, very attentive to make sure you enjoy your visit and meal. Wonderfully, we did not feel rushed, and yet waiter was always available when we had a question. Food is the best I have ever had in the Charlotte Huntersville area. Very comfortable booth seating and privacy. HIGHLY RECOMMENDED AND MORE!!!

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m
Chicago
6 reviews
Dined on July 12, 2019
Overall 5food 5service 5ambience 5

Excellent food and service!

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OT
Chicago
1 review
Dined on July 7, 2019
Overall 3food 4service 2ambience 3

Small portions and very pricey. Food is good but severely overpriced, especially the kid’s menu.

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Charlotte
1 review
Dined on July 6, 2019
Overall 1food 1service 2ambience 1

Food and service were mediocre at best. We ordered calamari and mussels. Mussels were ok - nothing special. The calamari, however, was horrible. I took one bite and refused to eat anymore. I should have advised my boyfriend to stop but he insisted it tasted fine to him. Now he’s been in the bathroom all night because of it. We ordered salmon special for appetizer and the shrimp and scallop pasta dish. I set my expectations pretty low bc of the nasty apps. Neither were terrible but the shrimp and scallops both tasted frozen. This place is like a glorified TGIFs or Chili’s. Save your money and eat at home. Experience was terrible from beginning to end.

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MK
Greensboro
7 reviews
Dined on June 28, 2019
Overall 5food 5service 5ambience 5

Enjoyed a wonderful dinner - staff was very attentive

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TC
Charlotte
1 review
Dined on June 22, 2019
Overall 5food 5service 5ambience 5

Great food!

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Tallahassee
1 review
Dined on June 21, 2019
Overall 3food 3service 3ambience 3

We were really looking forward to trying out Red Rocks. Menu is very versatile, there’s something for everyone. We ordered a lemon drop and old fashioned and both were VERY weak, not worth the money we spent. Both of our meals were good, could have had a better cut of filet, still tender.

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MP
1 review
Dined on June 19, 2019
Overall 4food 5service 5ambience 4

For a quiet dinner for two I would not recommend sitting in the bar area. Normally I prefer the bar area as there’s more atmosphere however it was extremely loud, the noise carried and there weren’t enough soft furnishings to absorb some of the sound. Next time we know to ask to sit in the restaurant and not the bar. Food was excellent excellent excellent.

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A
Charlotte
1 review
Dined on June 17, 2019
Overall 5food 3service 5ambience 5

The menu listed the tuna dish as a taco which is usually eaten in ones hand. When the food arrived it was nothing like a traditional taco. The sauce, while enjoyable, overpowered the minimal amount of tuna on the plate.

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PR
Charlotte
16 reviews
Dined on June 16, 2019
Overall 5food 4service 4ambience 4

We took my husband out for Father's Day. Nice dinner-he loved the salmon, great service. Only 'complaint' was music was loud and a little too much (different selection of music for dinner would have been more enjoyable). we love Red Rocks Café and will be back!

Red Rocks Cafe - Birkdale Village
Responded on June 18, 2019

PRgalreview, thank you so much for taking the time to let us know how we did, and the great rating. We look forward to having you back in the near future!

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C
1 review
Dined on June 16, 2019
Overall 5food 5service 5ambience 5

We come here every father's day and haven't had a bad experience yet!

Red Rocks Cafe - Birkdale Village
Responded on June 18, 2019

Cliffy, We appreciate you making Red Rocks a father's day tradition. Thank you for your business and the great review! We hope to see you soon.

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DD
Charlotte
2 reviews
Dined on June 15, 2019
Overall 5food 5service 5ambience 4

This is our favorite place for special occasions or for an extra date night once in awhile. The food and service are always wonderful.

Red Rocks Cafe - Birkdale Village
Responded on June 18, 2019

DDT727, We are very pleased to hear that our food and staff never disappoints. Your feedback will be passed along to our team. Thank you for taking the time to let us know how we are doing. Until we meet again, take care!

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Philadelphia
1 review
Dined on June 11, 2019
Overall 4food 4service 5ambience 5

High School Graduation

Red Rocks Cafe - Birkdale Village
Responded on June 18, 2019

Thank you for taking the time to leave us this four star rating! We hope you have a wonderful day!

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DS
Charlotte
11 reviews
Dined on June 9, 2019
Overall 3food 4service 2ambience 4

This was our 7th visit to Red Rocks, it appears to have declined some since our last visit in 2018. The service was very weak as our waitress was slow, not very attentive and didn't keep drinks filled. Food taste was very good, thank goodness. We were celebrating a birthday to which waitress stated they don;t do birthdays or singing. Didn't care about the singing but not catering to families who celebrate birthdays just lost you a customer.

Red Rocks Cafe - Birkdale Village
Responded on June 18, 2019

DonS, Thank you very much for your recommendation! My name is Cameron and I am a Manager at our Birkdale location. I am very sorry to hear that you didn't have the experience you wanted to have. I am more than happy making almost any accommodation for our guests to be happy. The owner Ron is always in to keeping guests happy and doing whatever he can for them to have an enjoyable experience as well. If you would like to reach out. Cameron@redrockscafe or Ron@redrockscafe. Thank you!

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Charlotte
1 review
Dined on June 8, 2019
Overall 4food 4service 2ambience 3

VERY loud. Server wasn’t very attentive. Food was ok. Fish was a tad hover cooked, steak a little undercooked. Otherwise, ok.

Red Rocks Cafe - Birkdale Village
Responded on June 18, 2019

Thank you for taking the time to leave us a review and a nice star rating! The managers on duty are always happy to accommodate to the needs of our guests. Whether its food or undercooked steak! We have you covered. All you have to do is ask. We appreciate your business. Take care!

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BH
1 review
Dined on June 8, 2019
Overall 3food 4service 4ambience 3

Good food, but too crowded and very loud. Bar is too small to accommodate the number of people waiting for tables. Chaotic. Once sitting, food is good, but quite expensive for the type of place it is. Service was good.

Red Rocks Cafe - Birkdale Village
Responded on June 18, 2019

BarbaraH, Thank you for the kind words about our food and service. Outside of our reservation list we do deal with a high volume of walk in customer traffic from the village. I am sorry that you felt crowded and usually upon request one of the managers on duty will accommodate on the music. We really appreciate you taking the time to leave us this feedback so we can grow as a team. If you would like to reach out call 704-892-9999 and ask to speak to Cameron. I will take care of you. Take care!

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SC
1 review
Dined on June 8, 2019
Overall 3food 4service 3ambience 1

Overall the food and service was good but it was way to loud. I couldn't hear my wife talking on the other side of the table. There is no reason it should have been that noisy. The lighting was so dim i couldn't see the menu, I had to use the flashlight on my phone to read it. I looked around and saw other people doing the same thing. Wake up Red Rocks! When you have it that dark, people may think you have something to hide!

Red Rocks Cafe - Birkdale Village
Responded on June 18, 2019

StevenC, Thank you for taking the time to leave us this Review. My name is Cameron and I am a manager in our Birkdale location. I am always more than happy accommodating almost any need for our guests whether it be lighting or music. Next time you come in ask for me and I will take care of you. We appreciate your business, and hope to have you back!

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Charlotte
1 review
Dined on June 8, 2019
Overall 5food 5service 5ambience 5

We had great evening - were seated immediately, enjoyed all aspects of the meal - excellent meal options / variety, & perfect service / pace. We’ve never been disappointed at Red Rocks, but sometimes we’re still surprised at just how good it is.

Red Rocks Cafe - Birkdale Village
Responded on June 18, 2019

This means everything to us! Thank you so much for noticing the hard work we put into making our guests feel special. Five star recommendation and rating! That's amazing. We hope to have you back soon.

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JW
Orange County
7 reviews
Dined on June 7, 2019
Overall 4food 5service 5ambience 4

Good as usual.

Red Rocks Cafe - Birkdale Village
Responded on June 18, 2019

JohnW, thank you for the high star rating! Take care!

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SP
Atlanta
6 reviews
Dined on June 7, 2019
Overall 5food 5service 5ambience 5

My birthday

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KM
Raleigh
1 review
Dined on June 7, 2019
Overall 3food 2service 4ambience 3

We ordered the rib eye and were very disappointed in the cut, it was very thin . It also lacked seasoning and had no char. The sides were very bland and basic.

Red Rocks Cafe - Birkdale Village
Responded on June 18, 2019

KeithM, thank you for taking the time to leave us this review. I am sorry to hear you were disappointed in your steak. We will show this to our local provider and let them know. If you have any further questions or comments you can email the owner at Ron@redrockscafe. You may reach out any time to the store as well. 704-892-9999 and ask for Cameron. I will make sure you have a wonderful experience on your next visit! Thank you!

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T
Charlotte
7 reviews
Dined on June 5, 2019
Overall 5food 5service 5ambience 5

Glad place to gather and have good food and cocktails.

Red Rocks Cafe - Birkdale Village
Responded on June 18, 2019

Tasty, thank you for taking the time to leave us this review and five star rating. We appreciate your business and feedback. Have a wonderful day!

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MW
1 review
Dined on June 3, 2019
Overall 5food 5service 5ambience 5

Great food, great service, staff was friendly , the atmosphere was very good for the occasion that we were celebrating, we will definitely be back.

Red Rocks Cafe - Birkdale Village
Responded on June 18, 2019

MaxineW, Thank you for your recommendations and kind words! This is what drives us to be a better version of ourselves everyday! I will pass along your kind words to our team! We hope to have you back soon. Take care!

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Y
1 review
Dined on June 1, 2019
Overall 2food 1service 2ambience 5

Red Rocks was my favorite restaurant for 15 years, but I may never go back after Saturday's visit. The child's chicken tenders was the only order that was correct. One order never showed up at all and two were wrong. Finally gave up and asked for check, which took another 20 minutes. Never saw a manager.

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OT
Charlotte
1 review
Dined on May 31, 2019
Overall 5food 5service 5ambience 5

Service was excellent, and the good was delicious!

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Charlotte
15 reviews
Dined on May 31, 2019
Overall 4food 4service 4ambience 4

Red Rocks always delivers. Good food service and ambiance. Nothing awesome or amazing but always consistently very good. A great staple dining spot.

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VC
1 review
Dined on May 31, 2019
Overall 5food 4service 5ambience 5

I have to be honest here. My husband and I were dissapointed this time . We frequent your place and we always love Red Rocks and always recommend your place to others. But I have to say the food was not as tasty as it used to be. Im hoping it was just an off night as it wasnt very crowded as it usually is. I just wanted you to know cause I would hate to see the place go downhill. It has always veen an awesome place up till now.

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MC
Charlotte
1 review
Dined on May 30, 2019
Overall 4food 3service 5ambience 4

Red Rocks typically has reliable food. I say reliable in a good way. During this particular visit the food was very salty and my lobster tail wasn’t properly cleaned. I mentioned both of these issues to the waitress.

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CF
Charlotte
1 review
Dined on May 29, 2019
Overall 5food 5service 5ambience 5

Overall, I like Red Rocks a lot. Have been there many times, and the food and service is usually very good. Was an anniversary celebration, and the atmosphere was nice.

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c
1 review
Dined on May 27, 2019
Overall 5food 5service 5ambience 5

Excellent food and very quick service. Definitely will be back.

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c
Nashville
2 reviews
Dined on May 26, 2019
Overall 5food 5service 5ambience 5

My family visited while we were on a weekend getaway to Lake Norman, NC. We had a phenomenal experience at Red Rocks Cafe. We felt very welcomed by our server and the manager even approached us to welcome us, as it was our first time visiting. The food was excellent and the service was even better. I highly recommend Red Rocks. Try the Buffalo Calamari and the Oreo Cheesecake!

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D
Charlotte
11 reviews
Dined on May 26, 2019
Overall 4food 5service 4ambience 3

Very nice outdoor seating. The crab cakes were excellent.

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RC
1 review
Dined on May 25, 2019
Overall 5food 5service 5ambience 5

My first time at the restaurant and I was very impressed. The food is excellent, the wait staff is very attentive and the desserts are amazing!

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TR
1 review
Dined on May 24, 2019
Overall 5food 5service 4ambience 5

Always a great experience and the food is excellent

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OT
San Francisco
1 review
Dined on May 23, 2019
Overall 5food 5service 5ambience 5

Everything went amazing! Perfect first date!

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VT
1 review
Dined on May 23, 2019
Overall 5food 5service 5ambience 5

Diverse menu. Excellent food. Great service. Third visit and looking forward to the next.

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D
Charlotte
12 reviews
Dined on May 18, 2019
Overall 4food 5service 5ambience 4

Haven't been here in a while (so many choices) and once again we asked each other "Why do we go anywhere else?"

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RD
1 review
Dined on May 12, 2019
Overall 2food 2service 2ambience 2

Mother's Day was very disappointing on a day where we'd like to fee special being the guest of honor. I'll start with the positive but it did n't make up for the negatives...

- Easy reservations via OpenTable

- Love that they offer Valet although we did not use it.

- Greeted with smiles by hostesses

- Seated promptly

- Food was delicious

- Drinks were delicious

Now for the negatives...

- We arrived to a smelly outdoor seating area. The floor beneath our table literally looked like 5 toddlers just dumped their food on the floor their whole meal. It was disgusting and I didn't want to put my bag on the floor because of it. We only had 3 chairs for the 3 of us, so I held my large tote bag on my lap. Was also squished in there with the back of my seat touching the neighbors behind us.

- I asked for the waitress to send over someone to clean up the mess. To her credit, she did several times but no one ever came. After we asked again and 30 minutes go by, she finally went and got a broom and cleaned it herself. Not fair to her as it's not her job BUT it's unacceptable that the mess was even left there as long as it was. I'm glad she did the right things but at that point it was too late. I already was angry we chose the restaurant and feeling ripped off as it's not a cheap dive place. It's supposed to be nice.

- I ordered the Crab Cakes... Do NOT order the Crab Cakes. $26 and I did not see any crab, taste any crab. It was unbelievable. In my 40 years of eating out, having eaten many crab cakes I don't think I've ever experienced anything like this. They maybe have a dime's worth of crab in them. I'm not even exaggerating and that is giving them credit. I honestly would think there was no crab in them at all by the look and taste. That being said, they were yummy. They tasted like as if you took a spoon full of mashed potatoes and then fried them in a pan, similar to a Latke but mushier. Yummy, just NOT what a crab cake should be. :-(

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Charlotte
1 review
Dined on May 12, 2019
Overall 3food 3service 3ambience 2

It’s my fault for not looking at the website, but I didn’t expect a brunch buffet to still be going on at 3:00pm. No one really wants eggs and French toast sticks that time of day. We love Red Rocks and will be back, but it was disappointing that we could not order our favorites from the menu. The restaurant is not conducive to buffet, people running in to each other and squeezing by tables. Here’s my two cents, the last thing most Moms want to do on Mother’s Day is drag their kids through a crowded buffet line and make their own plates while helping the kids with theirs. I saw a lot of moms who looked exhausted and aggravated. Next year I will make sure to find a restaurant where I can be served and relaxed.

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