Wonderful food, Eddie Romero does an incredible job, making both vegetarians and carnivores happy with a wide variety of offerings. Oysters Rockefeller was a real treat!
Food is very good. Table wasn’t ready when reservation was booked - normally isn’t a problem but they had overbook - and when you’re attending a Rockets game that’s problematic. . However, staff very accommodating and did a great job despite the initial issue.
Missed reservation time by 20 min had to wait another 45 min to be seated.
Never fails, you get a reservation and still wait in line for your table to be cleaned. They must not have any busboys because it takes forever to get a clean table. Also, they don't clear out the people after first seating before game starts. And people occupy table till 1 st period which means you can't watch the game till they leave. Has to be a better way of having tables ready for people with reservations. All I ever see is the hostess just standing around the computer looking aimlessly into space. Why aren't they cleaning off tables and trying to seat customers. The hostess didn't once check with the people in line if they had a reservation or not, did they have ledge dining so they wouldn't have to wait for the line to shrink for them to get to there table. A lot of work need to be done up front. You also see mgrs. running around with a radio and a badge but they don't help out as well, I guess that's not their job. I don't know why I post these reviews because the Rockets or REd and White don't seem to care.
Disappointed Rockets Fan
Nice option to have a decent meal before the game, but don't expect anything out of this world. Let's hope Mr. Fertitta improves the quality once the contract with the current operator runs out.
Great food (from Mortons), good wine and great friendly service. Enjoyable dining.
Great food with a great view. The menu at the Bistro is ever changing but Morton's brought their A Game. Food was some of the best we have ever had there. Harold brought his A game too!!
Great food! I had a problem looking at my waitress because she had a nose ring . Otherwise, it was wonderful.
We dine in on Ash Wednesday/Valentines Day, I was excited about the evening but upon a review of the menu disappointment settled in....The restaurant should have prepared to accommodate all customers by providing more dead food dishes...
We requested a booth but wound up in open floor with lots of loud traffic
Hot foods were not hot
Celebrated Valentines Day with my love! Wonderful!
Just really bad food!!
The food was good, variety and excellent presentation. Self serve, some of the utensils were not helpful. The hostess Christy??, was on the job to check back and engage us as to our experience. Our server was attentive. We enjoyed our meal before the basketball game. Now if they only served a bag of popcorn to go:) .
Love the red and white bistro. Pierce behind the bar is superb. Please add televisions behind the bar top so it’s easier to follow game while seated at bar.
Food wasn’t that great, servers were pushy
Our server was fantastic. Very professional and knowledgeable.
We absolutely enjoyed it and will return next month during a Rockets game.
We were disappointed in the food this time...the prime rib was extremely tough
Food selection was excellent and the service provided by Michael was super
the food selection focusing on the menu from the cadillac bar was great! all very tasty with many choices for brunch. our waitress was very friendly, attentive, and helpful.
The greatest service staff in town!!!
Every need was met and a wonderful time was had by all!
Excellent food with wide variety of very healthy buffet fruit, salads, Jesus, entrees, and sides and vegetables. There is an adequate selection for vegetarians if desired. Servers are pleasant, when available, but are stretched too thin. Suggest asking for the check early if you want to get down to the floor for tip-off.
We took advantage of the Buffet before the game at the Red and White wine Bistro, our growing son ate his monies worth, three times back. The buffet staff was amazing. The prepared foods keep coming and was Hot and ready to serve each time we lined up. Our server was not very organized and assumed because we were having the buffet that we needed no additional attention. We would have ordered additional drinks if she visited more often. I am in the service industry and am happy to tip a hard worker. I was a little set back when our bill arrived and a gratuity of 18% was added to our bill. There were 6 of us eating. No were on the menu or at the reception desk did they state this was policy. We consider ourselves very generous tippers, but for the three times we saw our server over the hour we were there, it was not worth $60 that was added to our invoice. That adds up to $20 per visit. She greeted us and told us to take our plates to the buffet line, second she brought us the one round of drinks we ordered and the third time was to bring us our bill. For a $350 bill i expected a little more attention. We will be back because its a great place to go before the game and not have to deal with the pregame crowds, but i hope they read this and work on their service. Between the tickets for the game, dinner and snacks and drinks during the game it was a $1600 night for us. This was a really big deal for my family. My posting will not prevent us from going in the future, but the service could be better.
Also, please consider adding PIE to your desert options. The cookies and ice cream are great, but a little bite of Apple Pie with a scoop of ice cream on top would end the evening wonderfully.
Definitely go if you can afford the cost, great way to start the evening if your going to attend a game at the Toyota center.
Overall foods was good. Even though chicken and pork foods looked so dry. They seemed like any corner restaurant food. I didn’t even get any. However, my daughter got a piece of pork and she wasn’t finished.
Environment was good and the hostess and waitress were so friendly.
Outstanding customer loved the view from the dining area, food and service was fantastic
Overall a great night out 5 stars in my book
Great variety of food and the service is terrific. Great place to eat before Rockets game.
I love this buffet. The best of any in town on selection. You can actually eat healthy here for a buffet. A little overpriced for value. My biggest complaint is the desserts and coffee. Some of us don’t drink alcohol and if you are going to charge me $5.00 for a cup of coffee, make it fresh. Frankly coffee and tea should be free. But I expect better from a Fertitta restaurant—fresh coffee and cream. Also put a microwave out there or quit over baking your famous chocolate chip cookies. They are too hard.
I am a partial season ticket holder and love this place. But it is the small things that bother me.
Steak was undercooked and selection of food was less than available on previous visits.
The staff was the greatest
This reservation was for a New Year's Eve dinner. The Rockets game began at 6 pm (one hour earlier than usual start time). Our reservation was for 7:30 pm. Our expectation was to dine and watch the second half of the game from the restaurant.
We arrived early - 7:15. Our table wasn't ready. Ok, no big deal because we were early. We were seated on time. Our waiter came to our table at 7:40 and took a drink order and delivered plates.
We could tell that the staff was already beginning to clear tables as we went for our initial course. After finishing our salad we went for a second course by 7:50 and already much of the food had been cleared. The prime rib was being carted away. We had to stop the server and ask him to cut us a piece before he took it away. We did get other meats and sides at 7:50.
All desserts (in fact all food) was completely cleared before 8:00 pm.
Our waiter, Harold, was kind enough to go back to the kitchen and bring a plate of desserts to our table.
We really feel short changed on this meal. It was our intent to have a leisurely buffet as we watched the second half of the game. Instead we had to wolf down our food as quickly as possible to try and get the second course before the food was put away. It appears to me that the Red and White Bistro is operated as if it is a Toyota Center concession stand, with the food being put away before the end of the third quarter. I am guessing that because it was New Year's Eve, the staff wanted to get away early to go to parties.
Why offer a reservation at 7:30 if the food is going to be put away before 8:00? As I said, this was a special occasion. Had we known this was going to happen we would have left Toyota Center and gone to an outside restaurant.
Our waiter, Harold tried his best for us and we appreciate that. The food was great, I just wish we had had more time to enjoy it.
We won't make this mistake again!
Waited 15 minutes and had a reservation
Greeted after five minutes of waiting
Several tables not cleaned off
Meat too pink
Ran out of cobbler at 6:15pm n reservation at 6pm so very disappointed
Food not warm
Ice cream was given out n waited in line but one scoop only as running low
This was news years eve and I expected more from the Rockets and Landry owner as I have eaten here before and never experienced this not great service and food
Our waiter did his best he could working 3 sections because 2 other servers called in SICK. It took a lot of time to receive plates and water from the waiter. I think some of the hostess should of helped out with drinks and plates to customers instead of just walking around like zombies. We had one hostess that was doing the work of the other 3. The desserts were not up to par for being the Westin Hotel as the featured restaurant. Very plain and nothing special for a New Years Eve Service. Also, the ice cream ran out of Vanilla , only 2 scoops of butter pecan left and the ice cream looked like soft serve not scoops in a bowl. When I went to get my Prime Rib, they just brought out a New one, but for some unknown reason the chef wanted to give me the grizzle and fat from the last Prime Rib he served. I told him don't serve that to me. It seemed like no one was watching the serving lines to keep items up to capacity, or plates where you could find them. I've been a season ticket holder for 32 years, and have been eating in the RED/White since Toyota Center opened up. I guess they must of been short handed but I know Tillman wouldn't approve of the service or produce. Also, it seems after the first serving that some people don't leave their tables which makes it hard for people eating at the second service to get good tables. I was always told you had to leave after the early service. Maybe someones needs to remember that.
You need to upgrade some of your servers. She was forgetful and appeared to not have handle on her job. Servers set tone for dining. Bad server bad experience
We have dined at the Red and White on New Years Eve for 6 years. The past couple of years we were disappointed both with the food choices and the service. But this year things were wonderful! New management has brought back the wonderful food as well as the outstanding service! It was a wonderful place to have dinner before enjoying the Rockets game. We highly recommend the Red and White!
Food was great.. also get the watch the rockers play.
I think for the price the variety of food should be better....sooo many vegetable choices and not enough meat choices....lastly the food was not hot...
Also saw a waiter stick his hands in the cherry's to put on top of somebody hot chocolate with whipped cream at the ice cream bar...
Took a long time to get our drinks. Several mistakes by waitress. Food was Luke warm to cold. Beef was tough. I have dined several times over the past 5 years and the last few times haven’t been as good in food and service. Only advantage seems to be convenience but recommend a local restaurant outside then walk into games.
Party of 4 had a nice dinner before the Rockets game.
I've visited this restaurant several times in the past, and have never been dissappointed. This experience was not the same. The quality of the food and service has greatly diminished, and definitely not worth the price anymore. The selections were very few and far between, and the quality of the prime rib was absolutely horrible. The meat was so tough I could barely chew it. It's sad that restaurants like this still charge ridiculous prices but don't provide the same quality product. It should be illegal.