Well, for starters, our OpenTable reservation was not immediately available. We were made to wait in the middle of the bar while they figured out just where they wanted to put us. Then we were sitting around for at least 20 minutes before a server acknowledged us, and it took another further 20 minutes to get our drinks.
They seemed genuinely unprepared for the number of people in the place, which is odd because it's really the only sports bar in The Market. We ordered our food and then were informed 10 minutes later that they were out of wings. It was wing night, and the Blue Jays game NLCS Game 3 was on, so they ought to have known they'd be busy.
Our food then arrived in several waves, with some of our party getting served way before others. My food (Nachos and lettuce wraps split with a friend) took at least 45 minutes to show up. The nachos were cold and soggy. The lettuce wraps were actually very tasty.
We gave up after unsuccessfully trying to order a third beer and watched the rest of the game elsewhere.