RanGetsu at Lake Lily - Permanently Closed

Reseñas de RanGetsu at Lake Lily - Permanently Closed de comensales del restaurante. Basadas en valoraciones recientes.

1. OT

   Comensal de OpenTable VIP

   Orlando1 reseña

   1.0

   Comieron en 27 de febrero de 2016

   1. Global 1
   2. Comida 3
   3. Servicio 1
   4. Ambiente 3

   Terrible service.
   

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2. A

   Alwayswell VIP

   Orlando38 reseñas

   4.0

   Comieron en 20 de febrero de 2016

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 3

   Thank goodness! Finding authentic sukiyaki anyplace in the US is a challenge, but when they brought out the raw egg we knew we were in good hands. This was as good as any we've found, and clearly is a result of having a Japanese parent company. Service was very attentive and there was a good selection of reasonably-priced sake. We look forward to retuning for other (expectedly authentic) Japanese dishes.
   

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3. OT

   Comensal de OpenTable

   Orlando1 reseña

   2.0

   Comieron en 15 de febrero de 2016

   1. Global 2
   2. Comida 3
   3. Servicio 1
   4. Ambiente 3

   I made my reservation for 7pm and got there a couple of minutes after. The hostess station was poorly located right at the door so I stepped to the side and waited for the hostess to show up. During the waiting, three more parties arrived and piled at the entrance. The hostess then came and went to seat one other party that came before me. She came back and said that she would be with everyone and left again. She returned at a quarter after 7pm. She did not asked to see who was next and just proceeded to help the first party waiting at the entrance, so I had to say that I was next, and I was standing to the side because I did not want to obstruct the entrance/exit. We were finally taken to our seat, but the hostess was unsure if the seat was available for my party or not and asked us to wait while she checked. She returned after a couple of minutes and told us it's OK for us to remain there. It is now about 25 minutes into the hour and the waitress finally came by and brought us water after taking our appertizer order. It was without the lemon, opposite of what we asked for. We took another 5 minutes to order because we haven't been to the new location since RanGetsu closed down at I-Drive and moved to Lake Lily. The food finally came out 10/15 minutes till 8pm. We were too discontent and frustrated to enjoy the above average food.
   

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4. OT

   Comensal de OpenTable

   Orlando2 reseñas

   2.0

   Comieron en 13 de febrero de 2016

   1. Global 2
   2. Comida 2
   3. Servicio 1
   4. Ambiente 2

   Open table was great to rsvp but other than that the service and food was worth the headaches. Our friends sat at the bar for 10 minutes before even being greeted, finally ordered their drinks then proceeded to be sat. Server never came by to offer drinks or apps. As I walked in looking for the rest of my party the hostess said something along the lines of, "what do you want"? Really, that's not client service. We were never offered or told what the special was, we went online for that. About 4/10 of our orders were mixed up and it wasn't busy at all. Another hostess made a rude comment to the table. I too was a server at two different establiments and I would have never said such a thing. I didn't say anything because I didn't want to be labeled or stereotyped and or have our food tampered with, therefore; I'm venting now. I wouldn't go back or recommend this place. That's it!
   

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5. JP

   JenPo

   Orlando35 reseñas

   4.0

   Comieron en 7 de febrero de 2016

   1. Global 4
   2. Comida 3
   3. Servicio 3
   4. Ambiente 5

   First impression was poor when greeted by the I'd-rather-be-anywhere-but-here hostess. I guess it was too much to expect a smile or personality. Then our server came. I think they were trained at the same restaurant school. She looked unhappy too! Fortunately as the night wore on our server found a little personality. Sushi was really good, chicken & noodle entree was ok. Raspberry martini wasn't all that great. If we go back I would hope for friendlier staff and will only order the sushi. The restaurant inside is really nice.
   

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6. AB

   AlethaB

   Orlando1 reseña

   3.0

   Comieron en 6 de febrero de 2016

   1. Global 3
   2. Comida 3
   3. Servicio 2
   4. Ambiente 3

   We were at restaurant for over 2 hours for complete dining experience. Every part of dining took too long, i.e. Appetizer, entree, dessert, and check. 😏 I dont have 2 hours to spend at a restaurant. However, the food was good.
   

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7. S

   Shajade

   Orlando1 reseña

   1.0

   Comieron en 1 de enero de 2016

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 2

   Staff was very friendly and courteous. Arrived early and was seated right away. However we waited for 45 min before our food arrived and it was lukewarm. We didn't bother to send it back because of the duration it took to get the food so we ate our food and left disappointed.
   

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8. LW

   LauraWS

   Asheville/Noroeste de Carolina1 reseña

   5.0

   Comieron en 24 de diciembre de 2015

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   A little pricey, but food was so good and our server was outstanding so it made it worth the price. Neat outdoor seating and will probably be our new Christmas Eve tradition.
   

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9. JB

   JennB

   Orlando1 reseña

   3.0

   Comieron en 18 de noviembre de 2015

   1. Global 3
   2. Comida 3
   3. Servicio 4
   4. Ambiente 4

   The seaweed salad and appetizers are amazing! I didn't care for the main course. If I were to go back I would only go to bar area for salad, appetizers and drinks. Overall wasn't impressed!
   

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10. DB

    DavidB

    Orlando2 reseñas

    1.0

    Comieron en 10 de noviembre de 2015

    1. Global 1
    2. Comida 1
    3. Servicio 3
    4. Ambiente 2

    Overpriced. Disappointing food. Sea bass came with a square of scalloped potato casserole. Really? At a Japanese restaurant? Glaze tasted like it had Kraft mac-n-cheese powder. No kidding. Volcano roll sloppy and oversauced. French bread crostini appetizer on the menu. Again, a Japanese restaurant... Won't eat there again.
    

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