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Sun 11:30AM - 1:00PM
Tue - Wed 5:30PM - 10:00PM
Thu - Fri 5:30PM - 6:30PM 9:00PM - 11:00PM
Sat 11:30AM - 1:00PM
My three prior experiences here months ago were excellent. My experience on 3/15/18 was not good. It was 6:15pm, they were out of IPAs. I finished a glass of wine, not asked if I wanted more for 10 minutes. Waiter didn’t accommodate request for mixture of meat and cheese tray smaller than the full board. (Prior visits such a request was accommodated.) Went ahead and ordered the full meat and cheese tray for $45. It was served by kitchen staff and nobody told us what was on tray. Ten minutes later, when waiter checked on us again, we asked him to tell us what was on the tray. He had to get a menu before he could explain what was on the tray. Even then he got it all mixed up. Waiter didn’t accommodate request for smaller burger size for a kid and was served medium rare without having asked for cooking level. Pizza was not good. We asked for leftovers to be boxed. They not only boxed the uneaten slices, but also boxed uneaten crust from eaten slices. Really? You think we wanted that too? I left a 10% tip and several comment for the waiter and spoke to manager as I left. Manager listened, apologized, and provided a $40 gift card (after $160 bill plus tip.) While I was waiting for the manager, the waiter my read notes and came out to apologize and said I should have told him during the meal. True, but when I want something and you don’t show up for another ten minutes (at least twice) do you think I really want to have that discussion? Also my expectation at a restaurant of this level is it should be a good experience without having to tell the waiter everything that is going wrong. I would have tolerated a couple issues, but there were just too many issues to not complain.
UPDATE... I tried to use the $40 Voltaggio gift card (said Range, LUNCH BOX, etc. on it) at LUNCH BOX the next day. It had $0.00 on it. I went back and talked to Range manager. She said it was only for use at Range. I gave it back to her vowing never to eat at Range again.
I’ve been to range many times and have been overly impressed. Yet, today, the service was off. The food was good, yet with as many people in the restaurant even the management didn’t pay us many mind. The waiter messed up the drink order, we got new drinks. He messed up the food order, tried to double charge me and I caught that. No ask for refills on drinks, would gladly had wine with dinner but no dice. Messed up the dessert order. We ordered all “ prepared “ items and it took 25 mins to get. The waiter was more worried about the cigarette he smoked which we could smell as he served us. Coming in at 8:30 and leaving at 10:45 for appetizer type food is not acceptable. Hearing a chef yell “ food runner “ isn’t acceptable either. The place was empty, yet the service was sub par. Sad, this was once a nice place and carried a heavy ratting. Sadly, I’ll never go back based on my experience today.
Well Range continues to disappoint. We live in the neighborhood and love supporting local businesses but this will be our last trip to Range. We've had very mixed experiences in the past and decided to give it a try last night. We had an 8pm reservation and were seated promptly. After looking at the menu and cocktail menu, we ordered drinks and a shared appetizer from our server. Around 8:30 someone else brought over a complimentary bread basket to us which was very nice, but it had been sitting under a heat lamp so the bread was a little crusty on the outside. At about the same time, a manager came by to take our entry order and our wine order. At 8:45 the wine was served...still no cocktails or appetizer. We then noticed that our appetizer was deliver a table near us. We had ordered a dozen oysters they had only order 6; the server told them to keep the dozen (which we overheard). A few minutes late our oysters were delivered. At this point we are well into our bottle of wine. I asked the server about our cocktails and he motioned to the bar and said "they're sitting right over there." I told him never mind at this point (almost an hour since we were seated). The manager then brought the cocktails and said that they were complimentary. I thanked her but declined at well over and hour into the process. Our server never refilled our wine glasses the entire evening. Our entrees arrived and were good. This experience, like previously visits to Range, was another example of good food and lousy service at this restaurant. Mr. Voltaggio needs to pay a visit to this property and put it back on track and soon.
The best thing about the restaurant is its convenient location (if you're staying in the Embassy Suites) and it's lovely atmosphere with plenty of space between tables and a quiet but upbeat vibe. The food was mixed. The kale caesar salad was delicious, and my dining companions enjoyed enjoyed their cheese sampler, and octopus appetizers. The pizza got mixed reviews. As for entrees, i had the fish special and it was delicious but my son had the $41 steak, which he said was half fat and cooked to medium well, even though he'd ordered it medium rare. Which leads us to service. Our waiter clearly knew nothing- including was the fish of the day was, or not to take away a wine glass that still contained wine. Our pizza came out wrong the first time. And after our food came he never once came to ask how everything was, so my son couldn't complain about the steak. When he finally came to clear the dishes, he pretty much rolled his eyes and got annoyed at my son's complaint. We ultimately called the manager over and got the steak removed from the bill. If our waiter had been inept but nice, we would have been forgiving. But add his complete lack of knowledge and inept service, and we left saying we would never return. At these prices you expect better.
With my adult children & the food & service were not up to my expectations.
Not sure how this place is still in business. It was totally dead on a Friday night. Portions were tiny, prices were enormous and service was slow. First round of drinks wasn’t as good as the second. Though, both pours were short.
Bottom line, totally disappointed. Many better options in that area. I won’t go back.
The food is good, but the service is terrible.
To start, both of us had water glasses that had lip smears on them and needed to be replaced.
After ordering a bottle of wine, it seemed forever before we were told that the one we chose was no longer available. Two alternatives were presented, at a slightly higher price (not comped).
One of the wine glasses was chipped on the rim and a replacement requested. After waiting a ridiculous amount of time for it, I resorted to using an empty water glass from the empty adjacent table.
A half hour after being seated, our food order still had not been taken and I had to ask if we could please order. No apologies were given for any of these issues. Also, the restaurant was not busy and it seemed that there were lots of staff standing around, so there was no excuse for the long wait for the wine, the replacement of a chipped glass, or for taking our order.
This is truly unacceptable and unfortunate for a restaurant that could be better.
The server was very attentive. Scallops were great, along with cheeses biscuits
I stay at the Embassy Suites 3 times a year and alway look forward to eating at the Range. I have had wonderful meals in the past until this Sunday. not sure if it was an off day and the regular cook was off watching the Oscars. The steak was cooked perfectly but a bit tough. and it was floated in some cooked vegetables that were only ok. not a attractive presentation. I also had the frittes. bit greasy and not the usually well cooked preparation. I will be back and try again, but they need to step it up for the Sunday night business crowd.
Overall, we were disappointed. The Range came in with a lot of fan fair but the service was a about average and the food (specifically our steak) was far less than we would have expected. We also ordered wine and the incorrect bottle came out. The primary issue was every request took an extended period of time while the restaurant was not very full for a Saturday night. I must say the oysters were terrific. We may have just had a less than optimal experience. I will give it another shot and focus on the seafood with more oysters to start.
We have frequented Range several times before and this time we were unimpressed. Specifically, the pizza was doughy, chewy and impossible to cut, there were no vegetarian options, and the 'somelier' basically forced an alternate wine selection on us when our first choice was unavailable. May not go back.
Great service and wonderful creative food. Fresh oysters are a great way to start a meal, followed by some giant flavorful scallops or rockfish with a crispy exterior and a silky smooth interior.
Subpar cocktails at $14 each was a bad sign. You know the menu is bad when you're considering ordering a cheeseburger and a pepperoni pizza. I miss the days of the devil cocktail and nice appetizers. Won't be coming back
The bread and the main dishes were very good, although the roasted Brussel sprouts were too crispy. The wait staff was attentive, but it seemed that the kitchen might be understaffed as it took about 45 minutes for the entrees to be served on a Sunday evening (with no appetizer).
Went for brunch on a Sunday a,. The food we received was good but service snafus made the experience very unpleasant. We had a brand new waiter who, while well-intentioned, was overwhelmed figuring out how to input orders and other details. He would disappear for long periods of time. Halfway through the meal we had to have the manager intervene. Then another long wait for our desert (never came) and check (ultimately comped). A restaurant that thinks of itself as a top restaurant should never sic a brand new waiter on paying customers.
The service was terrible. We saw the managers yelling at staff. Took over 45 minutes to get drinks. The food was good but the overall experience was sub-par
The wait for food and drinks was too long. The service and quality of food has definitely gone down.
I wouldn’t recommend ! For prices food was just ok... Friday evening restaurant empty !!!!
The service was outstanding and the food divine! We will go back and recommend it to others for sure.
Probably the best restaurant I've ever been to - and I've been to a number of places in and around the Baltimore-DC Metro region. Range is staffed by people devoted to the spirit of Mid-Atlantic regional cuisine, and it shows: from the cheese board from all local Maryland farms (even the cheese on the salad is local!) to the seafood (not just Chesapeake oysters, but also rockfish! done RIGHT!)
Food was all spectacular: the right blend of elegant and homey to make you feel like you had an upscale but satisfying meal. The bread basket was just right for two, with melt-in-your mouth cheddar biscuits and housemade spreads, and the entrees were generously sized - no two-bite portions here! The server was polite, charming, and attentive without constant hovering.
It's a little pricey, but on par with what I'd expect for a restaurant of this quality, and you definitely get plenty of value for it - we ordered a little of everything off the menu (sides, apps, entree, dessert) and the final bill was extremely reasonable for what we got. I've paid more for less quality food at upscale chain restaurants. Will definitely be going back the next time I'm in DC!
Range was not good, not horrible, just not good. We went for brunch. The server did not know the answers to any of our questions, and after several questions, he admitted that he was there temporarily (which is fine, but I still think he should have known about the menu). Second, the food was not great. There was nothing, apart from the cheddar biscuits, that was any good. The "breakfast potatoes" were inedible, and it is truly hard to mess up potatoes. The menu did not specify that any of the brunch entrees came with any sides, so we ordered several bacon and breakfast potatoes sides. When our entrees came, they all came with breakfast potatoes! So not only were the potatoes not edible, but we now had 8 orders of them. Would have been nice to know... I don't think I will be going back to Range because there are so many other places to go where the food is good and the waiters know about the menu.
The food was pretty good however the portion sizes were small and expensive and the service was extremely slow like extremely extremely extremely slow. Also they charge per soda which we did not now and it takes them forever to bring you anything in our appetizers and food came out at the same time which is very frustrating.
We were traveling from the West Coast and excited to eat at one of Bryan Voltaggio’s restaurants. To say we were disappointed after this experience would be an understatement. Overall the food was very good, bordering on excellent, but the service and operation of the restaurant left a lot to be desired. For example when my wife asked how was their medium rare cooked the server responded with “good”instead of describing the color of the meat cooked to that level. Another example, the server had to come back to the table several times to clarify the wine we ordered. Also they didn’t give my wife a steak knife for her steak. We also felt very rushed by the fact he asked us if we wanted to order dessert and we weren’t even finished with our main course. There was just an odd vibe to the place as though they were about to go out of business. From the hostess at the front, to the manager and our server their was a complete lack of enthusiasm that made the night very uncomfortable. I didn’t want to believe the other negative reviews but unfortunately based on my experience they appear to be accurate.
The hostess wouldn’t seat my wife because I hadn’t arrived yet (metro problems). The place was empty, so it wasn’t like there was a line to get in. Not only is that rude to make her wait, the restaurant probably lost out on an extra glass of wine too, since she probably would’ve had one while I was on my way and then another during dinner. the server was actually very nice, friendly, and attentive, so credit due. Wife’s food was great (scallops), but I ordered the steak med rare and it came out charred and almost we’ll done. Not ok for $25. I said something and they happily replaced it and were apologetic. Cheddar biscuits were awesome; oysters were good although no one could describe them to us. Ambiance is basically the standard hotel restaurant. They don’t tel you it’s a hotel restaurant on the website. For a big name like voltaggio, I expected a little bit more.
Worst experience dining out, EVER!! Will never come here again. The meal was limited to a prix fixe set menu, presumably to try to streamline service for a busy Valentine’s Day. Waited more than 1/2 hour for our waiter to come to the table, they brought the wrong courses in the wrong order multiple times, they brought the wrong main course to me and it took another 20 minutes to bring the right one, so my husband had already finished eating. The food was cold, unappealing, not tasty, and we finally left more than two hours later, before getting our dessert) when the waiter said he had not even put in our dessert orders yet ( part of the set menu). All of the couples in our section of the restaurant had the same experience and several also left without receiving their full meal. We and several others asked to see manager multiple times, but the manager did not come until we were already leaving. Extremely disappointed with our Valentine’s Day dinner.
The first course was delivered to the table next to us, the 2nd course was very delayed, the 3rd course was delivered prior to our finishing the 2nd course and the dessert was delivered at an appropriate time. The steak I ordered rare was medium. The other dishes were fine.
Tried brunch at Range because my friend lives nearby. I had been here for dunner a year ago and had a great experhence. Sunday brunch, however, is an overpriced afterthought for Range. My frittata was good, nothing amazing, the hash browns were unappetizingly blackened, and were cold, but the scones were delicious. Service was not up to quality. We were given menus but had to call the server over to explain why we got a restaurant week menu (wasn't that over 2 weeks ago?) and to ask the a la carte prices. Once we ordered, it seemed to take a long time to get a regular and a decaf coffee. Coffee and water refreshes required flagging down staff, repeatedly. There was neither salt nor pepper on the table, and that, too, required flagging down staff. Flagging down staff became such a theme that my friend and I actually started discussing it and envisioned ways in which brunch could be a much better experience at this trendy spot. I know they can do better because when I went to dinner there, the service and the food were high quality.
Nearly every aspect of service was atrocious. Stood around at host stand being ignored, then was told I was first from group to arrive and sent to bar, only to learn after standing there for 5 minutes that my family had been previously seated. Wait staff took extended period to bring water or check on us. Orders seemingly disappeared into a void and the food took forever without explanation. The food itself was fair, not worth returning for and certainly not worth the wait. The decor is lovely but the restaurant is incredibly loud and feels a bit like you are sitting in the middle of a mall food court, ad it is wide open to the mall. I have no idea why anyone would choose to eat there. And I would be ashamed to run it or own it.
Saturday night. The service was the worst I and my friends have experienced in a long time at a restaurant. First there was no server for at least 20 minutes. After we complained - they sent someone who apologized for the the delayed server - and she attempted to take our drink and appetizer order. Those were forgotten - and only after we complained again did another server come over and take our order again. The drinks showed up - but the oyster appetizer didn't - until we complained again. The manager came over - and simply said it was a saturday night - except the place was half empty. After we ordered our main course and salads - they showed up with the main course (which also took too much time) - but forgot the salads, which was supposed to come before the entrees.
The food was delicious. They gave us 20% off our tab - but it is clear this place - which was supposed to be Brian Voltaggio's grand restaurant in DC - is failing and not long for this world.
Pleasant experience. Exceptional service and great recommendations. We’ll be back-
Another great meal at Range... so consistent. I totally impressed yet another friend. Also great service and ambiance
My boss and I chose Range to try as we caught up while she was in town. The restaurant is large and has many different areas and tables for many different needs of guests (date night vs business dinner). The decor was nicely designed and and modern. For a Thursday night it seemed very slow for a well known DC restaurant. Decent wine list with lots to choose from and the manager/sommelier was quick to come over and help. Service was quick but felt a little overbearing which may have been a side effect of it being slow. It was not the professional service I expected from the owner or of a restaurant that is as well know as Range. Food was presented beautifully but felt it left much to be desired. I had the bistro streak which was cold and lacked much flavor. There was supposed to be a green peppercorn sauce which was completely dried to the bottom of the plate and could not be used or tasted with the dish.
Overall an ok experience but service and food quality would make me think twice about venturing all the way to Friendship Heights for this restaurant.
Restaurant was only serving limited restaurant week menu, which was not advertised on the website - we didn’t find out until we arrived. There also appeared to be a staff shortage in the kitchen, so our food was incredibly delayed. Food was decent, but definitely not planning to return after that experience .
The food was painfully slow. The menu was changed to a pre-fixe menu, which should have allowed for quicker service. First course (salad) was about 15 minutes from ordering. Second course (flatbread) was about 50 minutes! Main course (steak) has simple sauce and starch took 40 minutes from the second course. Even dessert took 25 minutes from ordering. The server was upset and frustrated. The manager was some-what hospitable. This meal should have taken no longer than one hour from start to finish. Not the two and a half hours that we painfully had to sit through. We watch other parties around walkout. The disappointment was the food was really good
I have never being disappointed at Range during past visits. This time, however, the menu for "restaurant week" was nothing to write home about. Very average. In addition, there were practically no other options on the menu. Very disappointing experience.
I took two business associates that I was trying to impress and Voila, Range did the trick. We lucked out on an extension of restaurant week and had a 3 course meal. The yummy noises from these high powered businessmen were great. They LOVED the food. Voltaggio is such a talented and underappreciated chef that is giving DC a chance to not have to shlep to Fredrick for an amazing dining experience.
We had 3 courses that were as good as any Michelin star restaurant for $35. Incredible.
I plan to go back next week. Too good to miss.
Service was awful. The server definitely did not want to be there.
We were there for book club on Sunday so the restaurant was pretty empty.
Would not go back. The food was unremarkable. Would not recommend it.
The service was atrocious, to a point we almost left. Our server didn't know she was our server until we'd been seated for almost 30 minutes. It went downhill from there. Even after we spoke with the manager, things didn't get better. Food is great, ambiance is warm and inviting but with service like we received, we're not going back.
We came for restaurant week, after hearing rave reviews about other Voltaggio brother restaurants and being huge fans from top chef. This was a massive disappointment. The waitress greeted us by apologizing for delays as we sat down, the mixologist wasn’t in bc it was restaurant week - drink selections were seemingly limited as my husband had to reorder based on ingredients being “out”, our reservation was for 745pm on a Saturday by the way. We were only asked for drinks when we sat, then not again till dessert. We had ordered a charcuterie board to start, then weren’t asked for our other selections till 15 mins plus after we had finished that and it had been cleared. I had the fish of the day, salmon, and it was raw in the middle, then I had to wait till the server returned at desserts to inform her as she had gone missing from entrees arriving till then. She said “oh sorry” and that was it, we saw her informed a manager who shrugged and never came over to check in. Then for dessert, we had the “peanut butter bar” which was basically s’mores, and the ice cream on top could only be described as tasting like liquid smoke. I cannot emphasize strongly enough how disappointing our experience was and it ended with a stomach ache overnight due to the raw fish. Don’t waste your time or money at this restaurant.
This was by far the worst dining experience from start to finish that we can remember. After waiting twenty minutes to meet our waitress, things went from bad to worse. Each course was less appealing than the one before. A waiter snatched a drink off our table to serve to someone else. It took so long to get dessert that the server simply boxed it to go without asking our preference. Will be surprised if this place is in business in six months.