Nearby points of interest
Nearby points of interest
About Ram Restaurant & Brewery - Wheeling
The Ram Restaurant & Brewery is the place for fun! Whether the occasion is meeting co-workers for freshly brewed beer after work, a cozy family dinner, or meeting friends for the big game; The Ram will make your event a memorable one! The smartly decorated interior houses a casual, though… sophisticated environment; & there are no dress code requirements.
Wheeling, IL 60090
American, Brewery, Steakhouse
Hours of Operation:
Sunday & Monday: 11:00am - 11:00pm
Tuesday - Thursday: 11:00am - 1:00am
Friday & Saturday: 11:00am - 2:00am
$30 and under
AMEX, Diners Club, Discover, MasterCard, Visa
Monday - Friday 3:00 to 6:00 PM Happy Hour
$3.50 18 oz Ram Craft Drafts
$3.50 House Wine
$3.50 Well cocktails
Brewery tours available upon request!
Ram offers many catering options for any type of event. Please call for more details.
Chef Diego Rodriguez
Private Party Facilities:
Ram offers multiple private and semi-private event options to accommodate your dining needs. We also have many multimedia options, in house, for business meetings or presentations. Any of our rooms can be modified to fit your party's needs.
Private Party Contact:
Matt Brainerd: (847) 520-1222
Banquet, Bar Dining, Bar/Lounge, Beer, Chef's Table, Counter Seating, Entertainment, Fireplace, Full Bar, Gluten-free Menu, Happy Hour, Late Night, Non-Smoking, Outdoor dining, Private Room, Takeout, Wheelchair Access, Wine
Ram Restaurant & Brewery - Wheeling Ratings and Reviews
Couldn't even tell you our servers name because she didn't tell us. No introduction, or even a simple "how are you tonight?" I was a server/bartender for 8 years, so even though I might nitpick at certain things, I don't require much to make me happy. She was very impersonal and kind of looked like she just rolled out of bed. When leaving, both manager and hostess were standing up front and neither of them acknowledged myself or my fiance to say goodnight or thank you... or anything. Even the food runners ignored us. Again, it doesn't take much to make us happy, so it's pretty upsetting that we had such a bad experience here, because we love The Ram. Great food, but I highly doubt we'll visit this location again.
Seven of us were jammed into a small round table booth. The food was good; service was okay to good. Two couples had a "Free Dessert" card which were given to our server after she brought the bill. When she returned with the revised checks, neither "Free Dessert" card had been deducted from the bill. Also way too loud.
I really thought this place would be nicer than it was. The booths were a little grimy (just passing a wet rag isn't the same as cleaning). The menus were actually sticky and the film of junk made it hard to read them. Our waitress didn't smile once the whole time. Drinks (wine & beer) were served in tiny glasses. I had to request refills of ice tea every single time, it was never just brought to the table. This was my first time there and, with all the other options nearby, will be my last.
We have gone to the RAM in Wheeling on many Friday nights, but this time we were entertaining a family member from out of town. The food is consistently good and the service is always attentive without being rushed. The atmosphere is relaxed. Most times the noise level permits conversation, which was one of the reasons we chose to go there.
I was excited to try Ram... it was my mom's birthday and i noted that in the reservation as well as confirmed upon arrival.. they did nothing to celebrate it.. I ordered a specialty drink.. while I admit I changed it a little it tasted and smelled like grapefruit juice...which i did not order and was not in the description... when i asked the waitress she stated the bar didn't even have grapefruit juice.. really??
The food was uninspired .. the turkey and havarti would have had more zing on sourdough and the cheese mashed potatoes were lackluster ...I added a-1 and hot sauce to make them edible..
May or may not give them a second chance..
Dined at Ram Restaurant & Brewery - Wheeling on 5/13/17 at 6:00p. I ordered the Olympus Steak Salad. Before ordering I understood I may have to cut my own steak medallions. I did not realize I would have to chop the peppers, avocados, and onions myself. If I wanted to prep my own salad I'd stay home. All three literally came whole so it wasn't like they weren't small enough to meet my standards. In addition (and probably more disappointing), whom I presume was the Manager (because he was walking around chatting with most tables) came by and asked how everything was going because I think he saw us frustrated. At this time I relayed my frustration to him that I would not have ordered this salad if I'd known I would have to spend 15 minutes prepping my own salad because it was an inconvenience me and for my boyfriend whom had to wait 15 minutes for me to cut everything. It was very frustrating to both of us. The Manager did apologize for this misunderstanding, but in a customer service "no no" he turned it back on me and made it feel like it was my fault. I made it clear that it was our first time here so I didn't know and would have ordered something different if I'd known, and he said, "...this is how we prepare our salads, so for next time now you know to ask us to cut everything for you." He also said, "you're the first person that's every complained about this. First, there won't be a next time. Second, you don't make the customer feel like crap and like it's their fault on a situation like this. I wasn't asking for anything in return, just venting my frustration about how unclear the menu is, and the Manager made it my fault for not knowing something on my first time here. All the Manager would have had to do is ask, "is there anything I can do for you because of this inconvenience, and for next time just so you know this salad doesn't come fully prepped?" Don't ever make a customer feel like they should know how something is done.
We came with kids on Tuesday for "kids eat for $1" (as it says on the Wheeling newspaper add), but we were told at the restaurant that it is on Sunday, not Tuesday. When we tried to explain the waitress that there is an add in the Wheeling newspaper, she went to ask manager and he called his manager and in about 10 minutes we were told that they do not know what we were talking about... We already got a table and set kids down with menus and decided to order the food anyway. I brought the add in couple of days to the restaurant and they were surprised to see it... The food at this place is very good but that was strange that the management do not know what they offer to people to come and eat at this place, not the management at the restaurant nor the general manager of that place had no idea that the newspaper had the offer for kids on Tuesday....
Got together with a client for a quick, informal business meal. Food was good, not great. I liked the fact that they had decent number of healthy options (not just burgers, sandwiches, etc) I ordered a kale/quinoa salad with protein and it was really good! I'll definitely come back.
The restaurant is very nice - good food, good service, friendly staff. Both the restaurant website and OpenTable could be more helpful with clarifying that bar area seating is open and if that is your preference don't bother with an OpenTable reservation. We wanted to watch a hockey game while we ate and while the restaurant put the game on the TV in the dining room area the bar was really our preference which is why I specified it in the OpenTable booking only to find out that was not possible.
Please sign in to record your input. Thanks!
Report this review as inappropriate?
If you believe this review should be removed from OpenTable, please let us know and someone will investigate.