Book your next event with us
Monday Half Off Wine by Bottle!
Every Monday, enjoy Half Off Bottle of Wine from our selected menu!
Terms and Conditions:
Valid For: 1 - 20 people
Starts: February 26, 2019
Ends: February 27, 2118
Availability: Mon 11:00AM-10:00PM
Food was not good, we were the only table there and one person in our party didn’t get his steak until we were all done with our meal. When we told the guy about it he said “i just deliver the food. You need to speak to someone else”... after $300 tab and no one happy with the food or service. We ended up having to drive thru a place to actually eat.
I called the speak with the manager and they had me leave my name and number. The hostess said the owner would give me a call in the next hour or so. 24 hours later haven’t heard from anyone.
While the food at Rain tastes quite good, it is definitely overpriced. The ambiance is nice, but it is not quite as fancy as I would expect for a restaurant pitching itself as upscale with prices to match that marketing.
My primary issue with my experience, though, was that the menu was very limited the night we went due to graduation at Texas Tech, though that was not our reason for dining there. We made reservations through Open Table after going to Rain's website and we saw no mention of a limited menu on there. Had we seen what the menu was, we would have made other plans since none of the items I wished to order were on the reduced menu.
I realize that the higher demand puts a higher strain on the staff, but if a restaurant cannot utilize its full menu while it is serving at dining capacity, then it seems to customers that its menu is either too large or it needs to rethink its cooking strategies. Nonetheless, if a reduced menu is to be used, it should be stated so clearly on their website so that potential diners can make their dining decisions with more complete information.
I would certainly be willing to dine at Rain Uptown on another occasion so that I could order off of their full menu because many of the dishes on it sound very good and I would like to try them because they may very well be a much better value that what was available when I went, but I may only think to go again if friends or family wished to go there rather than suggesting it myself.
Food was great and the server was very knowledgeable and helpful.
We normally love the brunch menu here. I’m not sure because it was Mother’s Day that the menu was stripped down, but not a lot of options. The service was slower than normal, which is understandable due to the volume of people. The food was just ok. Hash browns were barely done, eggs undercooked, and sausage room temp. The other orders eggs Benedict (overcooked egg) and pancakes (they were good). I’m sure we will be back there and hope for a better experience next time.
We eat at Rain A LOT, one of our Top Five for sure. But this was our first time for the Mother's Day Brunch and we loved it. Had choices of breakfast meals or lunch items, was a great experience.
Waiter obviously not enthused to wait on our table. Food took 45 minutes to get out even though we had reservations and very few people in the restaurant. Food was not of good quality (undercooked), nor was it cooked to the way it was ordered. Waiter was hostile and unapologetic. A huge fail for Mother's Day Brunch. We won't be back nor will we tell anyone to try this restaurant. The other waitstaff were goofing around in the kitchen and rarely seen out on the floor. No one apologized for our poor experience, and no manager was aware of how bad it was.
We were seated upon arrival, no wait. The service was fine, food was good. I had shrimp scampi, my husband ordered an Italian sausage dish with rigatoni. It was more than we could eat. There were only a few other people there when we were. Nice and quiet so you could hear each other which was nice.
It was Persian night which was fine, we wanted to try something new. My wife (pregnant) ordered the chicken kabob because everything has to be fully cooked due to her pregnancy. Her chicken was not even close to fully cooked. Bloody raw chicken. For a preggo. We didn’t get the salads included in the course either.
Hi, we would like to give you our apology. Our goal is to create a great experience for our customers, however we failed to meet some standards during your dining experience with us, and we received one star from you! We tried our best to correct our mistake by replacing your chicken dish immediately, and we made sure not to charge you for those entrees! Also, Shirazi salad was served with every entrees! Again, we are very sorry, and we hope to see you soon to serve you the best!
A local's favorite. Excellent choice for a Romantic Evening.
We sat in the bar area and I ordered their newest dish. It was amazing and the service was even better!!
We are delighted with the changes they are making. The noise level is a big concern for us and it was perfect. The food was delicious and nicely served
Good but not as incredible as we are used to. The bread is almost sweet. Not crusty.
Martini was perfection.
Chicken, fettuccine could have used a few more dried tomatoes.
Spinach soup in past was thick and creamy. The soup was not good.
Excellent food with wonderful ambiance. I especially love their monthly Persian Night! Highly recommend :)
It was way over priced and half of the menu was not offered! They were out of lobster, out of squash, out of steak medallions and the place was dead! We have dined there for years and will not be back
Great food, Great service
Food, special dishes , reserved table, nice waiter knew us. Pricy, yes.
We always have a great experience at Rain Uptown. One of our FAVORITE “go to” places for drinks or drinks and dinner. Tonight was especially nice with live music.
We went there for our anniversary and our overall experience was ok. The food was really good, but we were surprised to not get a salad with the entree, given the prices they charge. The waiter had no personality at all. When we mentioned it was our anniversary, he didn’t say anything that you would normally say, like “Oh, Happy Anniversary!”, or “How many years?” He did his job, no more. For the price, the experience fell short.
Wish there wasn’t a set menu on Valentine’s Day but I understand the necessity. Great food, great atmosphere, service not quite up to par with the price.
Enjoyed everything about the evening, with the exception of live music in the bar area being uncomfortably loud making it difficult to have conversation at the table.
We ate here for Valentine’s dinner and were very disappointed. The salad was more than wilted, the filet kabobs were tasteless and we suspected not actually a filet, the rice was barely cooked and bland, the “creamy” risotto was not creamy at all. The highlights of the meal were the cheese tray, green beans, and a truffle on the dessert tray. The other desserts were probably good, but one of us is allergic to peanuts and wheat so that eliminated the other two desserts! We wish we’d known it was going to be a prix fixe menu ahead of time, but that was not posted on the website when the reservation was made. Upon being asked how the meal was and giving a polite but honest response, the server replied “everyone makes mistakes” sometimes!! We won’t be back.
We arrived at 6:38pm for our 6:30 reservation on Valentines Day. I reserved on Open Table a couple of days before, and confirmed our reservation the day before. I never got a call or inquiry from RU as to whether they thought we were missing our reservation. When we arrived, our waitress calmly stated that they would not honor our reservation because we were 10 minutes late. I thought she was joking. We looked at our watches, which said 6:38. She said “I’m sorry, you’ll have to go on the 2 hour waiting list”. The restaurant was mostly empty, which I can assume were reserved tables. An apparent manager walked up as I was laughing at the joke, and reassured us that we had no table and would need to be put on the two hour wait list. They weren’t kidding, even though we still weren’t yet 10 minutes late. We didn’t want to cause a scene, but could not believe it! Open Table policy says they can turn us away after 15 minutes, which I completely understand. And I can’t even argue with the 10 Minutes on Valentines Day... but, honestly, we weren’t yet 10 minutes late. We are frequent customers. I go there approximately on average once a month for lunch with girlfriends and once a month in the evening for dinner with friends. I feel like we were wrongly treated. We left, went to PF Chang’s, had a glass of wine then were seated very quickly and courteously. Also booked on open table at the last minute.
Came here for an early Valentine’s Day date and was highly disappointed. The cheese antipasto appetizer is very good, but doesn’t include enough meat for the amount of cheese, and there are no cheese knifes with the dish. The rack of lamb was overcooked, and the server was too busy entertaining some of her friends to check on us. This wouldn’t have been so bad if it were at a cheaper price but this isn’t the service expected for a $100+ dinner for two. Overall, I’d recommend another place such as Las Brisas or another place.
Special pre valentine dinner
The Persian night was wonderful tonight, and we look forward to another soon! Thank you!
The food here rarely disappoints but the service is inconsistent. I had the sea bass with lobster tail, the sea bass was perfectly prepared and the sauce was exquisite; unfortunately the lobster, while well prepared, didn't seem to be of the best quality. My wife had the tenderloin gorgonzola which never disappoints. Our waiter seemed new, he was very unsure of himself, didn't clear dishes before the next part of our meal arrived and after a considerable time waiting I finally had to flag him down for the check.
My bad and I went on a Saturday. The place had nice ambiance. I ordered the lamb and it was slightly burnt left a bad taste the risotto was good and the veggies delicious. They also seemed to be out of a lots of thing.
I wish there were more restaurants like this in Lubbock. Quite. Dark Romantic And good food. We really enjoyed the evening. Don’t know why all restaurants are so noisy and loud
New Year’s eve dinner with my wife and father. Menu was limited but nice. Drinks were good. Service was good
This was our first time at Rain Uptown, and we expected a little more. The food was warm when brought out, was cold by my third bite, (shrimp is not good cold.) The waiter took forever to check on us, but he was very knowledgeable when it came to the menu. My noodles were pretty hard also, could have been cooked a little longer. We will not be back.
Food was outstanding. Service and ambiance was on par with other upscale restaurants in the area
Excellent service and delicious food, except the tiramisu. It was very dry.. We will eat there again soon.
We had a reservation and it took over 20 minutes to set up and take our order. The waiter was great, but then a loud crowd came and sat next to us, overpowering our conversation. Food was good.
Delicious dinner. Pasta reminds me of the flavors we had in Italy. Even the salad dressing is perfect! (I wanted a jar to take home!)
Truly enjoyed this restaurant. Does live up to the advertisement that it’s a taste of Italian cuisine without actually going to Italy. I’m a big city lady now living in a small west Texas city and as such miss unique dining and the ability to actually make a reservation for dining (unless it’s at our country clubs). It was truly worth the drive (we were in route to an English Riding equestrian event in nearby Levelland).
We ended up sending both our dinners back. The food was barely edible. Bland and poorly cooked.
The food was amazing but kinda of cold. The waiter Matt was awesome! This was our first visit and we enjoyed the whole experience!
It had been a couple of years since we had been, and to be honest it didn't seem quite as great as I remembered, but I still rate it very high, especially since the chef prepared an entree that was no longer on the menu, but my favorite. I made the choice to sit a little too close to the kitchen area, so I will make a different choice next time.
Missed out on French dip with French onion soup BUT my order of calamari Frita was delicious. And, my martini, Devine.
Nice, local restaurant with good food. Known for their martini selection which is great. Have tried almost everyone of their dishes and each has its own unique flavor. Would definitely recommend to friends.