Rails Steakhouse

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1. l

   lewis

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   The food and service is always outstanding. We have been to Rails many times before. My only complaint is when I booked on Open table it only gave us an option of a 530p reservation. There were many tables available between 6-7pm.

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2. TE

   TomE

   New York Area

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service4ambience5

   good meal and great service.. definitely a unique design and architecture although would like to visit on a Thurs-Friday vs a Monday as there's many floors and rooms

   Report
3. MT

   MartaT

   New York Area

   19 reviews

   vip
   4.0

   19 reviews

   Dined 5 days ago

   overall4food4service4ambience5

   Father’s Day

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4. OT

   OpenTable Diner

   New York Area

   1 review

   2.0

   1 review

   Dined 5 days ago

   overall2food3service2ambience1

   We were seated outside although we got to restaurant 30 minutes prior to reservation. When asked to be seated inside because of being extremely windy and chilly was told inside was full and they had other reservations coming. At first thought it was coincidental but it is not by coincidence when you seat several parties of black folks in the same area on the train terrace. Which is very noisy due to train passing not to mention the fumes. I have dine in many places in the state, country and internationally and as far as it’s rating of fine dining. This restaurant by no means meets the standard by what I was given. I cannot speak for the service in the inside of the restaurant but I will never know because definitely won’t be returning. Left a bad taste in my mouth.

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5. C

   Chakag

   New York Area

   14 reviews

   vip
   2.0

   14 reviews

   Dined 5 days ago

   overall2food3service3ambience4

   Both my father and I were definitely underwhelmed by our steak, his wasn’t medium rare, and mine had no flavor. This is my 3 rd time eating here, but my first disappointment. Probably won’t return.

   Report
6. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food4service5ambience5

   Fathers Day

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7. CP

   ChrisP

   New York Area

   7 reviews

   vip
   4.0

   7 reviews

   Dined 6 days ago

   overall4food5service2ambience4

   The food was excellent. The waiter was nice but extremely slow. He did not stop by the table very often. It took a long time to clear out plates, get desert menus and get the check.

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8. BH

   BonnieH

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service5ambience5

   The entire experience was excellent from the moment we walked in the door from our drinks until our dessert. Staff was very attentive and made sure we had everything we needed.

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9. OT

   OpenTable Diner

   San Francisco

   4 reviews

   vip
   4.0

   4 reviews

   Dined 7 days ago

   overall4food4service4ambience4

   Food and service is always good. We had the lobster cocktail as well as the crab cocktail and we split the watermelon salad! All three were amazing, fresh, bright, light for a hot summer night. As a treat… We both had an 8 ounce petite fillet cooked perfectly which came off roasted garlic on the side… Absolutely delicious! Onion rings let’s talk about those lightly battered with a kick! That is some thing I don’t normally order but it was singing to me and it sang loud! They were delicious the only downside I was saying is that I ordered a light dirty martini and it was a little too salty as was the sautéed spinach. So those 2 Things had way too much salt but the rest of the food… To die for! The two floor managers came over to check if everything was OK, incredibly generous and friendly very approachable! Servers on point! At a time where service is lacking and so is food quality this place makes you forget about all of that

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10. OT

    OpenTable Diner

    Hawaii

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food4service5ambience4

    Overall just as wonderful as always! We tried something different with the bourbon / pepper flavored steak but decided we prefer the typical salt and pepper better. Otherwise as always, this is our favorite place to enjoy steaks and cocktails!!! Our server Nick was wonderful!!!!

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11. AF

    AndrewF

    1 review

    4.0

    1 review

    Dined 7 days ago

    overall4food4service5ambience4

    Food was good and cooked as ordered. Bread selection has become weak. Service was great.

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12. f

    francish

    San Francisco

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience4

    Super steaks comparable to or better than the best steakhouses in Chicago. First rate service, too.

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13. a

    auntiedi

    Naples

    119 reviews

    vip
    5.0

    119 reviews

    Dined on June 16, 2022

    overall5food5service5ambience5

    No complaints....food delicious and service was wonderful

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14. J

    Jimmbbo

    New York Area

    8 reviews

    5.0

    8 reviews

    Dined on June 16, 2022

    overall5food5service5ambience5

    I had a business meeting and dinner was AWSOME! Hands down one of the best dining experiences I have had in a long time. Service was excellent/the food was OUTSTANDING - and for the value, the prices really were very good- although-warn the people that order the carrot cake that one order can feed 4 people- lol. I can't wait to go back

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15. D

    Daniel

    New York Area

    6 reviews

    2.0

    6 reviews

    Dined on June 14, 2022

    overall2food3service2ambience4

    It might have been an off night as I’ve been to Rail’s many many times but our Porterhouse for 2, which we asked for Medium Rare, was Well to Well Done in many places, and also sized more like a T-bone than Porterhouse. I know a big piece of meat is hard to cook properly but don’t offer it if you can’t make it happen. So we were disappointed in the main course. Busboy was in a rush to clear us out before really being done, which was irritating but not obnoxious. Waiter was great, apps were great, and the new peaches and cream cheese cake was spectacular. Overall fell slightly short of what is normally expected for the price and reputation of Rail’s.

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16. JZ

    JennyZ

    New York Area

    2 reviews

    3.0

    2 reviews

    Dined on June 13, 2022

    overall3food2service3ambience4

    This was our second time here and our experience was not as good. We had to keep sending food and drinks back. We noticed multiple tables were doing the same as well. Wrong temps on the steaks which is crazy being that they’re a steakhouse! Maybe there was a new chef?? My white sangria was very sour and my Prosecco cocktail was not as good as the first time I was there. We were not as impressed as we were our first time there. It might be a while u til we return again.

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17. OT

    OpenTable Diner

    Chicago

    11 reviews

    vip
    5.0

    11 reviews

    Dined on June 12, 2022

    overall5food5service5ambience5

    Incredible. Stupendous. World class. Delicious. Well Rounded in quality of food and experience. All accurate words to describe the experience.

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18. R

    Robert

    New York Area

    41 reviews

    vip
    5.0

    41 reviews

    Dined on June 12, 2022

    overall5food4service5ambience5

    Always a great night , place is amazing !! Great drinks great food in the atmosphere is awesome. The bourbon honey steak though was a bit disappointing I’d say about 40% fat expected a better cut of meat but everything else was perfect

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19. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on June 10, 2022

    overall5food4service5ambience5

    Just a night out. Loved the food and service was awesome! Pricey though.

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20. BM

    BrianM

    New York Area

    1 review

    5.0

    1 review

    Dined on June 9, 2022

    overall5food5service5ambience5

    The food was very good and the service was good as well.

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21. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on June 5, 2022

    overall4food4service4ambience4

    The dinner rolls they served were very basic and for a high-end restaurant should be improved. When I requested salt for the table I was given every day white refined table salt. For a high-end restaurant it should be high-quality sea salt. I chose not to get the optional sauces they offer for the steak. I prefer the natural juices of a good steak with a pinch of high-quality raw sea salt that brings the real flavor out in a steak. After adding the salt even thought white salt, the filet mignon was fine.

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22. t

    tomc

    1 review

    5.0

    1 review

    Dined on June 5, 2022

    overall5food5service5ambience5

    everything was great. had a wonderful time. waiter was awesome. dont remember his name.

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23. JC

    JosephC

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on June 5, 2022

    overall5food5service5ambience5

    Food and service always consistent. It’s my families favorite restaurant.

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24. JC

    JosephC

    New York Area

    7 reviews

    4.0

    7 reviews

    Dined on June 4, 2022

    overall4food5service3ambience5

    The food was excellent, service was slow and out of touch. Our waiter, Erick, was NOT in top of his game. He seemed to get lost, and we had to ask for him several times. Ambiance was nice. Hostess was very nice, and we did not had to wait. Our steaks were tasty. I will go again, but we will ask for another waiter.

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25. T

    Tyler

    1 review

    5.0

    1 review

    Dined on June 4, 2022

    overall5food5service5ambience5

    I am honestly not sure where to begin with this review. From the time me and my girlfriend arrived at Rails Steakhouse. The staff was incredible from the moment we got into the door. The front desk woman was super friendly and energetic. We were directed to enter the elevator and proceed to the lower level. Upon arrival we were greeted by another extremely friendly staff person who brought us over to this bookshelf which required a secret action to be taken to enter the speakeasy where our reservation was located (But I will keep what to do a secret). Upon entering the speakeasy, we immediately were overwhelmed by the absolutely stunning decor and the lovely music that was playing in the background. We had a table all the way by the bar facing the rest of the room which was very nice. Our server Julia was absolutely incredible. We started the night off with 2 smoked old fashioned which were made perfectly!! For our appetizers we shared the oysters, tuna tartar with wonton crisps and then a salad. For our entrees I had the 16 oz New York Strip Steak cooked medium rare with a 7 oz Lobster Tail! She had the Honey Bourbon Ribeye Steak cooked medium rare with a 7 oz Lobster tail. I am not exaggerating when I say both of our steaks were cooked to absolute perfection with an awesome char on the outside. You could have cut these with a plastic butter knife with how well they were cooked. The flavor had us both essentially speechless as the meat literally melted in your mouth. For Dessert we shared 1 slice of the 10-layer chocolate cake which was absolutely gigantic!! (We ended up taking that home with us). Overall Rails Steakhouse is a MUST GO!!! From the ambiance to the food to the experience to the prices. I highly recommend it. This place is amazing for any occasion or if you just want to go out to a nice dinner.

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26. d

    diner4

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on June 4, 2022

    overall5food5service3ambience5

    Always our favorite place. Food is always spectacular and we love the atmosphere!

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27. M

    patriciaM

    New York Area

    13 reviews

    3.0

    13 reviews

    Dined on June 3, 2022

    overall3food3service3ambience2

    Four of us had dinner in the speakeasy. That Elias all we could book even 1 week in advance. The speakeasy is like a diner - except dinner was nearly $400 and we did. Or order anything extravagant and no dessert. Many better choices in N NJ!

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28. OT

    OpenTable Diner

    New York Area

    1 review

    2.0

    1 review

    Dined on June 3, 2022

    overall2food4service2ambience4

    We made early reservations for burgers & salads on a Friday before going to a movie. Our food was good. However service was disappointing. Our waitress service was good. However busboys service was lacking. He came and cleared my fiancés plate while I was still eating & then even reached to grab my plate ( which still had food on it ) , while I had food in my had and was still eating. I told him “ I’m still eating !” And he returned my plate. I felt we were being rushed out at that point and service was completely rude. Especially for an $18 burger!!

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29. LK

    LazK

    1 review

    5.0

    1 review

    Dined on June 3, 2022

    overall5food5service5ambience5

    Rails is one of the absolute best steak houses in NJ. The food is superb. Taste is fantastic and seasonings are well balanced. Food is served very well timed steaks always come out sizzling right off the grill. Their aging process results in fantastic flavor and tenderness while being juicy. Sides are well portioned and served just before the feature dish and pair well with the main courses. I've also had 2 fish dishes here and they had flavors that I found very appealing and creative while being lighter fare. Drink selection is extensive (several pages), there will definitely be something for everyone. Mike the Chef is a fantastic creative passionate individual. Danielle our server was attentive to our requests and knew the specials in complete detail. I highly recommend this place, you won't be disappointed.

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30. NJ

    NJChef17

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on June 1, 2022

    overall5food5service5ambience5

    Food and Service were excellent! We will be back soon!

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31. HH

    HH23

    New York Area

    1 review

    2.0

    1 review

    Dined on June 1, 2022

    overall2food3service1ambience4

    It pains me to say this because we have been coming here for almost 7 years and never had a bad experience but tonight was disappointing. We waited 25 mins to be greeted, we did get bread within those 25 mins but no water or interaction with our actual server,and I don’t even know who that was. Finally they took our drink order and then a manager come over to take our appetizer order and did apologize for the delay. Now normally I am not one to complain because I understand places are understaffed but 3 different servers walked by us within those 25 mins and glanced at our table and did nothing, just kept walking. Appetizer and dinner came no problem and then it took awhile for them to bring the dessert menu and asked if we wanted anything and the manager never followed up after taking out appetizer order. It might take me awhile to come back here unless this was just a one off, but I’m always willing to give a place a second chance.

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32. GW

    GenieW

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on May 31, 2022

    overall5food5service5ambience5

    Always a great night out from food to service to ambiance!

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33. KH

    KathyH

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on May 31, 2022

    overall5food5service5ambience5

    Had a fantastic dining experience. Brianna gave amazing service. Huge side portions and my husband raved about the mushroom side.

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34. OT

    OpenTable Diner

    New York Area

    8 reviews

    vip
    3.0

    8 reviews

    Dined on May 29, 2022

    overall3food2service4ambience4

    If it weren’t for the server (who was tremendous) I would probably knock a star off the overall rating. It was my mothers birthday, she had her eye on the seafood tower, which was good. All of the shell fish was relatively fresh tasting. For appetizer we ordered the crab cake and bacon to accompany the tower. All of those items were good. The real kicker for me was the porterhouse for 3 may have been the most bland tasting steak I’ve ever had. I’ve said this multiple times about this restaurant, they should remove “steakhouse” from their name and call it Rails Restaurant, because as many times as I’ve tried giving their steak another chance, Im continued to be disappointed. I order my steak medium rare, everywhere. It consistently comes out over cooked. There was absolutely no flavor to this particular steak at all. No salt, no pepper, nothing. I even went home and took a Covid test to see if I lost my taste buds, but that was negative as well. Although the decor is very warm and cozy inside, and everything else was pretty good, I just would never recommend anyone have their steaks. Shout out to the young man who served us though, unfortunately I forget his name, but he was knowledgeable and pleasure to be served by.

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35. N

    Nicholle

    1 review

    5.0

    1 review

    Dined on May 28, 2022

    overall5food5service5ambience4

    Marcos is excellent! He was patient and provided a great experience

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36. SD

    SeanD

    1 review

    5.0

    1 review

    Dined on May 27, 2022

    overall5food5service5ambience5

    Loved it!! We would love to come Back more often!!!

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37. RO

    ROYV

    New York Area

    10 reviews

    vip
    5.0

    10 reviews

    Dined on May 27, 2022

    overall5food5service5ambience4

    Excellent food that you would typically see at an upscale steakhouse, plus other really great menu items. Mixed drink menu was really good and their desserts were amazing. Definitely on our rotation for date night.

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38. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on May 27, 2022

    overall5food5service5ambience5

    This was my boyfriend and I second time , and it was my his birthday. EVERYTHING WAS GREAT! Cynthia was a great server especially at the end creating some conversation with us, which as a hospitality manager for a restaurant I love to see servers interact with the guest. But overall the food was cooked perfectly and I’m so glad I made a reservation to celebrate the special occasion. We will definitely be back again for a third time.

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39. LC

    LindaC

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on May 26, 2022

    overall5food5service5ambience5

    Our waiter, Paul, was amazing! He attended to every need and answered every question intelligently and precisely.

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40. HS

    HSS1

    New York Area

    51 reviews

    5.0

    51 reviews

    Dined on May 25, 2022

    overall5food5service5ambience5

    Wonderful anniversary celebration at Rails. Delicious mahi tuna and NY strip . Both perfectly prepared. A wonderful welcome when we arrived. Top waiter Francisco. Friendly and efficient. Excellent servers and bus staff. A great night out at Rails.

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