Very enjoyable dinner with the family
The short rib dish was delicious - thoroughly enjoyed it! Also, if you order the chocolate cake for dessert, make sure you have a few folks with you, as it is large enough for four people or more!
The meal was excellent and the service was great! Loved the atmosphere but the tables were a bit to close together.
First time there and went for fathers day buffet. great menu, wonderful staff but was honestly surprised that no drinks were included, specifically coffee, in the cost of the buffet. If cost is a factor for Rails, I would rather pay a little more for the set price of the buffet and have coffee and maybe juice included.
Nice buffet selections on Father’s Day!
Let me start by saying I’ve dined at this establishment plenty of times in the past. This past wknd Sat, June 15th was definitely unacceptable as to what occurred with my bill.
Perhaps waitress was having an “off” day, however my card was charged twice for amount of bill. My request was to simply split the bill in half! 1/2 cash amount and 1/2 card. Simple math if you ask me. The waitress informed me after 17mins of waiting for my transaction receipt internet was down and the bill was not processed. I looked on my bank mobile app and it was in fact charged and then she returned with another receipt for 1/2 the amount of what was the original request. Today 3 days later I am still trying to rectify issue with 2 managers. Totally unacceptable and poor management on the restaurants part.
We had a generous gift card for Rails. I am a local resident and have been a couple times. Service was great. Brianna was very professional and with John as an assist, provided excellent service.
Absolutely fabulous food and fabulous services! Highly recommend for romantic evening!
Great food and lively atmosphere! Bars on different levels we stopped at the speakeasy for after dinner drinks. fun!
For a special occasion it was nice. For an every day experience it was too expensive. Priced the stuffed lobster and “let me check it’s either $95.00 or $99.00!! No thank you I can get elsewhere for much less!!!
We should go to Ralph’s more often! It’s right down the road or always happy with Eric. When we do go. It was great to sit outside as well!
Staff extremely friendly and professional. The GM Arthur is a gem. Personable and helpful in every way. The steaks cooked to perfection and the Burrata flatbread appetizer is insanely good !!
The food was AMAZING!!!!! They accidentally put bacon in my quinoa but that was immediately fixed. They took it off the bill and made me a new one to take home. They also gave us plenty of dessert for free.
Service was excellent as was the food. Ambiance was really neat and blended well into the surrounding neighborhood. Wine selection is vast as well as an assortment of custom cocktail choices.
Always a pleasure
The food was delicious, very reasonable priced and the service was great!
Good food and very nice atmosphere. My only complaint is the noise level. Hard to carry on a conversation across the table.
The food and atmosphere at Rails is Excellent but the service is awful. No follow up to see if everything is ok. It's like being served in a fast food diner with really good food at upscale boutique prices.
This place keeps improving somehow. I didn't love it when it first opened, found it to be too costly for the quality of steak the first couple of years, but always loved the energy and vibe of the place. Whether they got a new chef in the past year, or upgraded their selection of steaks, it is really top quality now, and I look forward to each visit. I have now been to Rails 3x in the past year, and look forward to going back over the summer.
The food is absolutely incredible and the manager came over and bought our dessert because of a slight delay in one of our sides. Amazing service and the ribs are EVERYTHING.
Very good steakhouse. Comparable to NYC institutions. However this time the steak was unevenly seasoned. There were bites that were extremely salty. My aunt couldn't eat her steak because it was too salty. She felt too bad to send it back.
Rails is a treat for my wife and I as we work long hours and don't always have time to enjoy a good dinner. Rails has never failed to deliver, great food and people.
We were greeted warmly upon entering this beautiful restaurant. Fabulous waitress and bus help.
Delicious meal. Filet mignon was cooked exactly as described by our waitress ... as well as on the menu . Dinner was timed perfectly. Manager greeted us during the meal to check on our comfort.
10 layer cake was over the top! Enough for several people to share.
Excellent valet parking staff.
A wonderful anniversary dinner! We are repeat customers.
Love that our town has such a fabulous, upscale establishment.
Steak was delicious, but the wait between order and serving was 50 minutes
Excellent experience. Amazing food. Incredible menu. Can’t wait to go again
This is the second year in a row that my husband and I have celebrated our wedding anniversary at Rails. This year, our two daughters joined us and they loved every minute of their experience from the service, the food to the vibe in the restaurant. They have already asked when we can go back. We will be back before our next anniversary!
Seated upon arrival. Friendly staff. Food was phenomenal! The service was top notch. Thank you for making it a great dining experience!
I absolutely loved the restaurant as well as the food atmosphere and wine. The kobi meatballs appetizer was amazing. They tasted like my Sunday meatballs...
I had the whole lobster. It was so amazing and I love the way the chef took it out of the shell
Our favorite spot. We go often and recommend to everyone!!
Our dinner at Rails was excellent! Besides the food being absolutely delicious, the service was above and beyond any other restaurant.
The food is outstanding. The place was very loud. Hard to carry on a conversation. During the week, much quieter. The waiter banged into us a total of 5 times with no apologies. Too many tables.
The food and service was outstanding.
Rails never disappoints. It has a great atmosphere and the food is always fresh and well prepared. It is a bit pricy but worth it. Appetizers to main course and service are all great. Recommended
One of our steaks had to be returned to the kitchen twice before it was cooked properly. The restaurant did nothing to "make it up" to us. We had to switch from a table to a booth because we couldn't hear one another and the chairs were too low to reach the table. Overall, we would not go back. The restaurant is trying to be too many things. Just stick with the speak easy.
Lobster tail was tough. Glasses were dirty. Food otherwise was good.
Loved it here. Food was excellent. I will be back!!
Service was a little slow. However, a manager did come over to apologize for slow drink service. The lobster was missing from a surf and turf meal. Manager comped it which was the right thing to do in this situation. Even with the issues we would definitely go back
Always outstanding in every category. Food, ambience, & staff are excellent. Desserts are generous & delicious.
Pretty cool speakeasy and ginormous booths in main dining room as well as a beautiful fireplace. Have also purchased gift cards for others and get rave reviews from recipients.
Ok not great. Medium rare strip came out medium. Girls said basically the same about fillets Was dry not juicy at all. If it was indeed prime, I was not moved Sides were meh.
Prefer higher end Steakhouses.
Great burgers and great ambiance! Had an excellent lunch here!