Permanently Closed - Raclettes

4.5
icon/ic_reviewCreated with Sketch.
684 Reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
French

Top Tags:

Pre/post Theatre

About

This restaurant is permanently closed. Raclettes is a full-service restaurant/bar located at 537 Main Street, in the heart of the Theater District in Buffalo, NY . The actual raclette meal is a French/Swiss tradition readily known throughout Europe but somewhat new to this area. A unique raclette menu where you use your own tabletop grill is available! We also offer old world Bistro favorites like Mussels with pomme frites , Cassoulet, Beef Bourguignon and Coq Au Vin. Our menu features both vegan and gluten free options. Saturday and Sunday brunch also feature some French favorites like Croque Madame and Croissant French Toast. We have a full service bar, an excellent wine list and bottled and draft beer. We have several $12 Flight options including beer, wine, and cordial flights!
What 684 people are sayingWrite a review
Overall ratings and reviews
4.5based on recent ratings
4.5
food
4.6
service
4.4
ambience
4.4
value
Noise · Moderate
96% of people would recommend it to a friend
Sort by
Filters
RC
ReneC
New York Area
4 reviews
Dined on December 27, 2019
Overall4food4service5ambience3

I would not recommend them because they are closing. Too bad !

OT
OpenTable Diner
New York Area
9 reviews
Dined on December 17, 2019
Overall5food5service5ambience5

Like usual Raclettes delivers an amazing experience like usual, I cannot day enough about how much I love the restaurant and it’s amazing environment!

A
Annie
Toronto
1 review
Dined on December 13, 2019
Overall4food5service5ambience3

The room grew very noisy as it filled. Conversation became impossible.
We enjoyed the food and are sad to know it is closing shortly.

S
Southwood389
Toronto
1 review
Dined on December 12, 2019
Overall5food5service5ambience4

The foods was excellent. The service was equally good. It’s a shame they will close at the end of the year.

M
Me0707
Kansas City
17 reviews
Dined on December 10, 2019
Overall5food5service5ambience5

Amazing restaurant. Food was great. Service is good. They do allow time between courses so those that are always in a hurry will feel that it is slow. It is purposeful and meant to give you time to eat, digest, talk and enjoy your coffee or a drink.

I’ve heard they are closing and I’m so sorry to hear that. I truly enjoy dining here.

Raclettes - Permanently Closed
Responded on December 13, 2019

Thank you! We are sad to close but life sometimes moves you in directions that you never anticipated!

Report
MH
MichaelH
New York Area
1 review
Dined on December 7, 2019
Overall5food4service4ambience4

Excellent meal. Attentive service. Good ambiance. The menu was well developed. We should have taken the table based raclette style delivery for the vegetables, but they were still delicious. We had some French inspired cocktails that were a nice touch.

Raclettes - Permanently Closed
Responded on December 13, 2019

Glad you enjoyed your dining experience!

Report
OT
vipOpenTable Diner
Chicago
18 reviews
Dined on December 6, 2019
Overall5food5service5ambience5

Excellent food, cocktails and service. So sad they will be closing this month.

A
Ar51
New York Area
2 reviews
Dined on December 6, 2019
Overall2food1service4ambience3

Steak was too rare. Took a long time to get it back and then the portion was much smaller. Thought they would have done something to make the situation better. Offered a complimentary dessert or something

a
aa98491
New York Area
3 reviews
Dined on December 5, 2019
Overall4food3service5ambience5

I ordered coq au vin. Not much flavor. Potatoes were al dente, almost to tough to bite. Drinks and wine selection was nice. Restaurant is permanently closing end of the month.

d
daniellem
1 review
Dined on December 5, 2019
Overall5food5service5ambience5

So sad they’re closing :(
Anyone know the exact date?

Raclettes - Permanently Closed
Responded on December 13, 2019

Last full menu is Saturday December 21st, modified menu December 27th and Discounted drinks and small plate menu on December 28th - which is our last day.

Report
M
Mattl
Naples
2 reviews
Dined on December 5, 2019
Overall1food1service3ambience1

Date nite very poor food
Not a FRENC REST

Raclettes - Permanently Closed
Responded on December 13, 2019

I'm glad that for the past 4 years, most people did NOT agree with you. Our recipes are from a Cordon Bleu trained FRENCH chef so whether you enjoyed your meal or not - your view on what is a French Restaurant is definitely fallacious.

Report
p
pkingduck92
Western NC
1 review
Dined on November 30, 2019
Overall4food4service5ambience4

Great place for French food. Sorry to see it close after December 2019.

OT
vipOpenTable Diner
New York Area
10 reviews
Dined on November 30, 2019
Overall5food4service5ambience5

Amazing experience our first time and sadly could be our last before they close. Michael was an excellent server with great attention to detail while still being light hearted.

C
Chris
Toronto
2 reviews
Dined on November 30, 2019
Overall5food5service5ambience5

Always amazing. We love Sandra and the restaurant and are sad it is closing. Thank you so much for hosting our wedding, we’ll never forget it.

JC
JennC
1 review
Dined on November 29, 2019
Overall4food4service5ambience5

If you want to see what it's like to be in a restaurant in Europe, this is the place to go. Great service, food, and 'mood'. It feels like a classy cafe but serves food and wine. Would go again.

M
Mariah
1 review
Dined on November 29, 2019
Overall5food4service3ambience5

Beautiful dining environment, good food & great drinks.

OT
OpenTable Diner
New York Area
1 review
Dined on November 29, 2019
Overall5food5service5ambience5

We had a great time! Everything was wonderful and I hope to be back before you close!

AF
vipAdrienneF
New York Area
19 reviews
Dined on November 26, 2019
Overall5food5service5ambience5

The cocktails were superb. The food and service was excellent. We had a great time.

MO
MaryannO
New York Area
3 reviews
Dined on November 23, 2019
Overall4food5service5ambience4

Unfortunate you are closing. We had a delicious meal and our server Florian was excellent. Hostess wasn’t very good. We had an 8pm reservation and had to wait a half hour to sit down. She eventually sat us at a table that was empty for the half hour we waited. It was a bad first impression.

OT
OpenTable Diner
New York Area
1 review
Dined on November 23, 2019
Overall5food5service5ambience5

Celebrating a friends divorce. Waiter was helpful, knowledgeable and pleasant. It was wonderful. Thank you!

OT
OpenTable Diner
New York Area
7 reviews
Dined on November 23, 2019
Overall5food5service5ambience5

Everything was wonderful!!

ST
ShreyT
1 review
Dined on November 22, 2019
Overall5food5service5ambience5

Michael guided us through the menu, made sure our wine glasses were never empty, and that there was enough bread on our tables. The food was wonderful and the cheeses were amazing. Overall a great experience, would surely recommend this place to a friend.

SM
ScootieMcBootie
Toronto
2 reviews
Dined on November 20, 2019
Overall5food5service5ambience5

Rachlette’s will be terribly missed! Wonderful French food of the first order.

ER
EthanR
1 review
Dined on November 15, 2019
Overall5food5service5ambience5

Great food. Wonderful service. So many cheese choices! A nice change of pace and a fantastic time.

BB
vipBuffaloBill
New York Area
27 reviews
Dined on November 9, 2019
Overall5food5service5ambience5

Each visit to Raclettes has never disappointed. The last one was before a theater performance and we needed to be in and out, in about 75 minutes. We enjoyed a cocktail and wine before the salads arrived and the entree followed like clockwork. On this evening, our entrees were the 'Steak Frites'. The meat was cooked as ordered (med-rare) and the sauce was subtle but delicious. We were on our way to the theater in plenty of time. Kudos to the chef and server!

MC
MarineC
1 review
Dined on November 8, 2019
Overall4food4service5ambience4

We were a group of international students, some of us from France, and missing our home food so much that we decided to come here. The service was very qualitative, so was the food (we all had a "traditional Raclette").
We were just a little surprised by the quantity in the plates, for 20$ I think the restaurant could add few more slices of cheese and some additional potatoes. But still that the food was very good, almost the same taste as in France, I would recommend !!

Z
vipZaphelps
New York Area
59 reviews
Dined on November 5, 2019
Overall5food5service5ambience5

I adore Raclettes. Lovely food and great service. We had a fantastic bottle of red wine from the Languedoc. Perfect!

B
bobB
1 review
Dined on November 2, 2019
Overall5food5service5ambience5

We had a very enjoyable evening. We’ll be back with friends.

r
viprcwfrw
New York Area
44 reviews
Dined on November 1, 2019
Overall5food5service5ambience4

Great place for a date. My wife and I try to do weekly date nights. Went to Raclettes that past Friday as we enjoy going here occasionally for the good food and the fun we have making and eating our Raclette meal. At Raclettes you have a choice of a regular prepared French cuisine type meal or a meal that you assemble by heating
up meats and vegetables then placing on a crepe with cheese that you have melted. If you go with the Raclette meal a small electric cooking utensil is placed on your table along with a board of meats and cheeses and a bowl of par boiled potatoes. You cut up the potatoes to brown on top of the little stove, then heat up the meats. You melt your cheese in a small tray that goes below the cooking area and then assemble everything in a crepe. This makes for a fun evening while talking and making your meal. We started out red wine flights and an appetizer of mussels and fries. The wine flights are reasonably priced and the wine is of a decent quality. Each flight came with 4 small glasses of wine the we both enjoyed. The mussels and fries were very good. The portion of mussels was quite generous. We then enjoyed our meal and the time spent talking and laughing while putting our meals together. From past experience we found that one board of meats and cheeses is enough for us. I suggest starting with one and adding a 2nd if your still hungry. We finished the evening with a Crème Brûlée. While very good the crackly sugar top was way too thick and hard. This may have been a onetime incident because I don't remember this previously being an issue. I'll try this dessert again when dining here in the future. I highly recommend dining here for the good food, friendly staff and for the fun evening. Prices are very reasonable.

JW
JenniferW
1 review
Dined on October 24, 2019
Overall4food4service3ambience3

While we thoroughly enjoyed ourselves and our meals were good. The French onion soup was just so so. Also, there needs to be more coverage when a server gets busy to allow for ease of payment.

MA
MichaelA
1 review
Dined on October 19, 2019
Overall4food4service4ambience4

This was our first visit. The food was excellent and the portions large. Our waiter was helpful with our guestions. He was very attentive to us throughout our meal. I will return and also recommend this restaurant to my friends.

SG
SteveG
New York Area
4 reviews
Dined on October 18, 2019
Overall5food5service5ambience5

Dinner before show at Shea’s Buffalo

CC
ChristineC
Las Vegas
1 review
Dined on October 18, 2019
Overall1food1service1ambience1

We did not even eat... They sat us and we waited over 15 minutes and no one even took a drink order. No server approached the table, nothing. We left, as we had theater tickets and did not have all night to be waited on. Very disappointing.

MB
MaryB
New York Area
2 reviews
Dined on October 15, 2019
Overall2food1service3ambience3

We were seated promptly for reservation. Server was friendly, took drink orders right away. Promptly Returned to take our dinner order and informed us that the house specialty, beef bourguignon, was not available due to an ordering mistake. We were very disappointed and ordered the coq au vin instead. 30 minutes later our appetizers and dinner arrived at the same time. We ordered Raclette for appetizer. It was very tasty but barely had enough cheese on it to cover the potatoes. The coq au vin is a chicken dish that is braised in a wine sauce with potatoes and vegetables. It was flavorless, needed salt and seasoning and vegetables were undercooked. The wine sauce was watery and flavorless as well. The chef of a French bistro should not have sent out a meal like that! We informed the waiter of our dissatisfaction . He kindly brought us a plate of four macarons and took ten dollars off the bill. I will probably never go back.

SS
vipSSG60
New York Area
8 reviews
Dined on October 12, 2019
Overall2food2service2ambience5

What a disaster! We ordered mushroom (vegetarian) cassoulet as our entree and the male server brought my husband and I regular cassoulet, with lamb in it. We asked him to please have it remade and, after some attitude, he brought it back to the kitchen. Twenty minutes later we were served cold slop! At least my husband had some vegetables and beans in his - mine looked like canned dog food! We again spoke to Mr. Attitude and this time he was a bit nicer. He brought the dishes back to the kitchen, came back out and advised that the owner was being called and there was no charge for our salads and my husband's escargot. So, since we were heading to the theater we didn't have any time for dinner anywhere else! Needless to say, we will not be going back!

M
Mbh7
New York Area
1 review
Dined on October 5, 2019
Overall5food5service3ambience5

Great place! The only reason I gave three stars for service is because there is only one bartender and it takes a long time to order a drink. Need two bartenders on weekend. Wait staff was great and food delicious.

OT
OpenTable Diner
1 review
Dined on October 5, 2019
Overall5food5service4ambience3

Our first time at Raclette’s. The ambiance was casual, and the bar is open to the dining area. It is a cosy place, so reservations are a must on a weekend. The service was very good. Our waiter was French, and French music played in the background. It reminded me of my visit to Quebec. My cassoulet was delicious and chock full of meat, more than I expected for the price. My husband appreciated the fromage on the dessert menu, as he doesn’t eat much sweets. I would dine here again. I’d like to try a raclette board sometime.

PB
PeterB
New York Area
1 review
Dined on October 4, 2019
Overall4food4service5ambience5

We had cocktails at the bar and then dinner. The ambiance looking out at Main Street is very nice. The wine and beer selection are excellent. The food and service were great.

TG
TomG
New York Area
9 reviews
Dined on October 4, 2019
Overall4food5service4ambience5

Food was great. Go for high chair because too noisy in back.

RI
vipRICKD
New York Area
13 reviews
Dined on September 28, 2019
Overall5food5service5ambience5

Great time!

FAQs

Permanently Closed - Raclettes offers takeout which you can order by calling the restaurant at (716) 436-3244.

Permanently Closed - Raclettes is rated 4.5 stars by 684 OpenTable diners.