We will be back
We really enjoyed our wine flights - a unique experience! Then we got to make our own crepes. They were really delicious, but I wish the crepe itself was kept in something warm. It was dry and room temperature. Our waitress disappeared after we asked for dessert menus as we were finishing dinner, and didn’t check on us for 30 minutes. We were there 1 hour and 45 minutes, and had to run to get to our show on time since she took so long to get back to us with our check. Other than the poor service, we loved it there and would return.
Don't know why we waited so long to go here. Our waiter was great. He explained things on the menu and made suggestions based on our likes and dislikes. Great drink and wine menu which of course included many French wines and beer. They had a few specials, which is what my husband had for both his appetizer and main meal. I ordered off the main menu and had a hard time deciding what to have. Food was very good. I am looking forward to going back again as there were quite a few items on the menu that sounded great, and looked great as they passed by going to other tables. There are options for almost everyone (beef, chicken, fish and vegetarian). Great outdoor seating area but great inside room as well. Parking is on the street or in the lot around the block. Looking forward to going again.
Food was of high quality, menu has some interesting and intriguing choices. We went for dinner and a glass of wine. Our server was very knowledgeable with both the food menu and the wine list. We ordered a Brie cheese appetizer, quite good. Our entrees were French staples, and my dish, the beef bourguignon was very satisfying. We split a lemon crepe for dessert, it was light and just sweet enough to hit the spot. Next trip, we plan to try the Raclette platter, it seems like fun. A variety of cheese and meats are brought to you with a grill to melt and eat the raclette. With a glass of wine, perfect!
Service was great !
Nice ambiance, great food. Great location. Not too pretentious, we showed up a little sweaty and ragged after a day of hiking, and we still felt welcom.
Expertly prepared dishes. The featured items are a sure bet.
We enjoyed our date night and the food/drinks were great! Only complaint was that we ordered a lot of food and each course came out within 5 minutes of each other and it just was enough time to complete a course plus we had zero room on our table. Next time we return we will only order one course at a time.
Excellent food and service, definitely going back.
All aspects of service were great, the bartender, hostess and server were all all friendly and helpful. The food was excellent. I thoroughly enjoyed the escargot, the classic garlicky butter sauce was well balanced and delicious. The toasted baguette was perfect for soaking up the sauce. An excellent starter that I would order again. The Steak Frites was superb! The hanger steak was perfectly medium rare as ordered, seasoned properly and one of the most tender delicious steaks I’ve had in quite a while. Put that on top of the delicious crispy and tender fries and it’s a wonderful experience. Others in my party thoroughly enjoyed their onion soup, their coq au vin and their beef bourguignon. I look forward to trying the mussels on my next visit. The atmosphere is casual but not overly casual. It’s energetic, friendly and lively. A Parisian bistro atmosphere in Buffalo, they got it right. Great food, good wine and reasonable prices. Definitely a place to frequent.
By far my favorite Buffalo restaurant. The food is incredible and the staff is friendly and attentive. I recommend Raclettes to everybody!
Graduation dinner, was a bit louder than usual. The food was fantastic, well done!
Great experience beginning with the swiss cheese fondue, cocktails and amazing creme brûlée! Our server was charming and knowledgeable. Check out this little slice of Paris in Buffalo!
Food delicious. Service outstanding warm and welcoming.
This was my first time At Raclettes, and I’m sure I will return again! Food, service and surroundings were all fantastic!!!!
Went there for date night and was so beyond impressed. The service was awesome, the food was absolutely delicious, and the dessert cocktails were amazing. It’s a very nice, calm atmosphere.
Very eclectic vibe. Took my wife for Mother's Day. Servers were very helpful with food selections.
Wasn't sure about a French Restaurant but we loved it.
The food was very good, our server was great (informative, attentive, but not overbearing). We thought the prices, including a bottle of wine, were very reasonable.
This is a hidden gem. The food was delicious and staff very friendly. Highly recommend
Great service, excellent food, outstanding menu selection and knowledgeable staff!
Authentic French dining experience. The waiter made you feel like you were across the pond. Relaxed pace tool you to a place other than the frenzied pace of the Northeast. You end the experience when you are ready. How is that? You request the check!
Food was good, server was very educational. Drinks were outstanding. Would go back again.
Thanks for joining us for drinks and dinner (or lunch). We look forward to seeing you on your next visit!
Menu is small if you don't order raclette, otherwise, service is good and ambiance is good. A bit pricey but understandable
What a great first time experience!!! The service from door to door was exceptional. I was worried about the menu because I’m a picky diner but it was fabulously good. Rueben made the best cocktails and ensured our experience was great. I will make sure to keep this spot on my go to list.
Everything was delicious!! Service good. Can't wait to go back!
Love Raclettes!!! Unpretentious French dining experience. The beef bourguignon is the best. Great wine and cocktail menu. The owner is often there and very friendly chatting with the patrons. This is “our place”.
WE traveled from Pittsburgh to an event in Buffalo and had no idea where to eat on Saturday evening downtown that close to where we were staying in the city. Googled a few places that had 4+ ratings and also offered gluten free food. Raclettes came up. So I read other reviews,etc. and decided to give it a try. and I called and made reservations and confirmed the gluten free options. We ( the 3 of us) were not disappointed. We were greeted by Julie (manager) and since we were early based on the reservation I made our table was not yet ready. So, we sat at the bar and had a glass of wine/drinks based on Reuben's ( bartender) recommendations. Best "house" white/Chardonney I have ever had. Reuben and Jules we so nice and personal we all decided to stay and eat at the bar and had a great meal, with good conversation with both Julie and Reuben when they were not busy. We talked about the local event we were going to attend the next day and they genuinely seemed interested instead of the usual surface small talk , we also talked about Buffalo over all since we didn't really know the city. I would highly recommend this smaller venue for great food, atmosphere and great personnel/staff.
Thank you for choosing Raclettes. We are so happy to offer Gluten Free & Vegan items - it is so important. Ruben and Julia are truly Buffalo gems and we are so very fortunate to have them running the place - and lucky to be allowed to enjoy their company on a daily basis. I'm so glad you felt the same way! I also LOVE the Chardonnay, the City of Buffalo, and Pittsburgh! (My Dad was from Johnstown so I have been there many times). We hope to see you again next time you visit our lovely city.
Our dining experience was totally “top notch”. We will definitely be back!
Thank you for coming! We appreciate your patronage and your kind words. We look forward to seeing you again soon.
Picked this place for dinner while traveling. Based on location, reviews, and menu prices thought it would be more upscale. Raclettes struck me as more of a happy hour bar with a handful of tables. We are discerning diners and felt most of dishes missed the mark. Lamb lollipops were excellent! Mussels were bitter and not fresh. Ratatouille was swimming in strange brown sauce. The duck was chewy and lacked seasoning. Both dishes were served with risotto which is Italian. Our server was very charming and did a nice job. This place is better suited to drinks and quick bites.
I appreciate your kind words for your server and am truly happy that you enjoyed the lamb. I'm sorry, however, that you were so disappointed with everything else. We do market ourselves as Casual French - not Upscale - but I believe our level of service and quality of food is top of the line. Many other reviews would attest to this. I would like to assure you that the mussels are fresh and are delivered 3 to 4 times a week and the brown sauce is actually a seasoned vegetable broth.
Great to celebrate a special occasion, extremely helpful staff
Excellent fresh food and very good service
French onion soup !!
Before heading off to see Cher at the Key Bank Center, my daughter & I went to Raclettes for dinner. We chose to start with cocktails from their bar. Both selections were very good (but I think my daughter was quite enamored with hers, as she started to look up the ingredients) We opened with French Onion Soup, very nicely made with a good balance of the bread, cheese & soup within the crock.
I chose the salmon for my entree, it was well prepared, accompanied by nicely seasoned red potato wedges. My daughter chose the duck, and spent dinner claiming that she made the better choice after trying a tiny taste of my meal. I feel both where equally good.
The service throughout the entire time was attentive on the right level. Our waiter really made it feel like a real French Bistro with his beautiful pronunciations of the menu offering and his timely appearances. I would certainly consider stopping in for dinner (or lunch)
Thank you so much for coming to us before the show. I am so happy that you and your daughter thoroughly enjoyed food, drinks and service! Our entire staff is dedicated to giving all of our customers a wonderful dining experience. It seems they met that mark on all counts! Ruben, our bar manager, has thoughtfully created our cocktail list. Our new Spring/Summer list will be out next week with some of the same and some new creations for the warmer weather. Come back soon and try one!
While we got a little lost finding the location, it was a joy once we arrived. The space is well set up, the staff super friendly and helpful, especially for people handling the raclette grill for the first time. I wish we'd had room for dessert to give that a try as well, but after having the amazing scallop dish of the day (that saffron creme was astounding) and then the French raclette board with a few add ons, we we were full. I do recommend adding on some veggies; we did and it was a nice was to break up all the meat and cheese. The haricots verts sizzle up quite nicely!
I am very grateful that you found us and for this wonderful review! We are all so pleased that you enjoyed the Raclette and I agree that the sizzling veggies make it even more fun. Here's to you, MandyS, to Chef Brandon and his scallops, and to our amazingly friendly front of house staff!!
Terrific brunch food (croissant french toast and omelets) and french press coffee. Loved the bistro feel and prices are very fair.
I'd head back here again for lunch and dinner if and when I'm back in town.
Hostess, waiter and wait staff knew what they were doing
Food was very good
My boyfriend and I loved Raclettes! The food was great, service was great, and our waitress gave me a free gluten free crepe for my birthday! We left feeling full and happy. Tres Bien! Can’t wait for our next meal there!
We were very pleased with our dinner at Raclettes. Having been fortunate to have lived in France for a while, it was great to enjoy some of our favorites, like Moules and Frites, and Raclette. Based on another diner's review, we also had the lollipop lamb chops, which were must incredible.
The service was spot on with just the right amount of attention.
We loved our server Florian. He took the time to explain the menu shared his culture and even sang happy birthday in French. We will be back !
Everything was great. The food, the waiter, his suggestions was great. We will be back