RA Sushi Bar Restaurant - Lombard

4
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411 Reviews
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$30 and under
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Japanese

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Casual
RA Sushi is rolling up an exciting dining experience for all. Located outside of Yorktown Center, RA Sushi Lombard serves up a fresh, creative, Japanese-inspired menu. Join us for a casual lunch in the afternoons, a night out in the evenings or a RA'ckin Happy Hour offered twice a day Monday through Saturday and in the evening on Sundays. Guests can dine al fresco on our patio, take a table in our dining room, sit with our sushi chefs at the sushi bar or sip and socialize in our bar & lounge area. Whatever you choose, it’s all served with a big side of anything can happen. So bring your friends or make new ones; you’re in for a great time in the RA.
What 411 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.2
food
3.7
service
4.1
ambience
3.9
value
Noise · Moderate
50% of people would recommend it to a friend
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OT
Los Angeles
1 review
Dined 2 days ago
Overall3food4service4ambience3

It was good... I work at Benihana and was supposed to get 50% off, but was only given 29%. I just wish I was told earlier by someone bc my boss told me specifically 50%.

MI
Chicago
15 reviews
Dined 3 days ago
Overall4food4service4ambience4

Went to Ra for a birthday dinner. Menu has plenty of options. Between us we had the Pork Gyoza, Spring Roles, Chicken Teriyaki, California Rolls, Philadelphia Rolls,Ahi Tuna Poke, Surf & Turf Roll, Scallop Dynamite Roll, and Cucumber Roll.

The Gyoza were really good, but the Spring Rolls were doughy. The sushi was all fresh and tasty. The Surf & Turf and Scallop Rolls were especially good. The Chicken Teriyaki was just average.

The atmosphere is relaxed and pleasant, but very dark. We had to use the flashlight function on the cellphones a couple of times.

Service was good, but food didnt

TV
Chicago
10 reviews
Dined on November 30, 2019
Overall2food3service1ambience3

A bit disappointed in our experience at RA. It took over 30min to receive our sushi order. Our server informed us that it was taking a while and brought over free edamame. However, we could see the sushi chefs from our table, they had been hardly working while we were waiting. It was pretty evident that our server forgot to put our order in.

Sushi was good. Udon noodles we ordered good but the chicken seemed like it has been previously been cooked and frozen and just tossed into the stir fry.

RA Sushi Bar Restaurant - Lombard
Responded 6 days ago

TiVo, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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H
Chicago
9 reviews
Dined on November 23, 2019
Overall5food5service4ambience4

We sat in the bar area so it was maybe a little louder in there. The server was very attentive and the sushi was very fresh.

OT
Chicago
1 review
Dined on November 23, 2019
Overall4food4service4ambience5

The veggie tempura was amazing

OT
Chicago
1 review
Dined on November 16, 2019
Overall5food5service5ambience5

Chrissy was amazing! Very attentive! Very friendly! Made the birthday experience very pleasant!

RA Sushi Bar Restaurant - Lombard
Responded on November 22, 2019

Thank you for celebrating your special occasion with the RA team!

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CF
Chicago
44 reviews
Dined on November 12, 2019
Overall5food5service5ambience5

Been coming here for a while...Great food...great service.

RA Sushi Bar Restaurant - Lombard
Responded on November 22, 2019

Christopher, We are happy to hear that you enjoyed the dining experience!

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TT
Chicago
1 review
Dined on November 9, 2019
Overall2food1service3ambience3

Nots when it’s busy they don’t cook very good we got our shrimp not done well also our meat was still raw

RA Sushi Bar Restaurant - Lombard
Responded on November 12, 2019

Tiffany, on behalf of our team here at RA Sushi, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
Chicago
6 reviews
Dined on November 9, 2019
Overall4food4service2ambience5

Went for a quiet night out and everything was good except for the service our waitress was completely inattentive and we had to keep asking other people to service us and they were not helpful either. Overall we were not pleased and this is a place we frequent often. Unsure if we will be returning..

OT
1 review
Dined on November 9, 2019
Overall2food5service2ambience3

Food was good. Service was pretty bad, I think our server forgot about us at one point. We actually thought she left and went home. We still had a good time with our friends.

RA Sushi Bar Restaurant - Lombard
Responded on November 12, 2019

Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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OT
Chicago
1 review
Dined on November 3, 2019
Overall3food5service2ambience3

As always the food was delicious. However the service was sub par. It took the server 10 minutes to touch our table and see if anyone had helped us. Which no one had. We ordered an app and finished that before the server asked if we wanted more food. Someone heard a joke by my friend that I wanted another Diet Pepsi and brought one to me when that isn’t at all the drink I had been drinking. It’s hard to want to drive an hour to grab delicious sushi when the service seems to get worse and worse each time I go.

RA Sushi Bar Restaurant - Lombard
Responded on November 12, 2019

Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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DG
Chicago
5 reviews
Dined on November 3, 2019
Overall5food5service5ambience5

Greeted with a smile. Server was great!

RA Sushi Bar Restaurant - Lombard
Responded on November 8, 2019

Deanna, We are happy to hear that you enjoyed the dining experience!

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RU
Chicago
17 reviews
Dined on October 28, 2019
Overall4food5service4ambience4

Monday half price nigiri. Love the hamachi.

RA Sushi Bar Restaurant - Lombard
Responded on November 8, 2019

Rupnok, We appreciate you dining with RA, thank you for the kind words!

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f
Chicago
2 reviews
Dined on October 25, 2019
Overall5food5service1ambience5

The waitress was very rude , we’ve been to this location a few times , but this last time was Horrible

RA Sushi Bar Restaurant - Lombard
Responded on November 1, 2019

Fred, we apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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OT
1 review
Dined on October 20, 2019
Overall4food5service5ambience3

Smoaked salmon rolls were amazing. Fire alarm went off after a while and nobody seemed to know why...

RA Sushi Bar Restaurant - Lombard
Responded on October 25, 2019

Thank you so much for your feedback, we hope to see you back again soon!

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MG
1 review
Dined on October 19, 2019
Overall2food3service1ambience2

Service is way to slow waaayyyyy to slow they need more workers asap and the food takes too long to come out its only rice

S
Houston
1 review
Dined on October 19, 2019
Overall3food4service2ambience4

They desperately need more staff, service is severely slow & waiters have multiple tables. The food was good that’s the only reason to go back but eat a light meal before you go, you won’t get your food or drinks for awhile.

RA Sushi Bar Restaurant - Lombard
Responded on October 23, 2019

Shawn, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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AC
Chicago
1 review
Dined on October 5, 2019
Overall3food2service2ambience4

Food options were decent but service was extremely slow although the restaurant was barely filled. Our waitress was nice but doesn’t help overall when food takes 45 minutes to come out.

RA Sushi Bar Restaurant - Lombard
Responded on October 9, 2019

Adrianne, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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OT
Chicago
2 reviews
Dined on September 21, 2019
Overall2food3service1ambience3

Took the family out to dinner and service was super slow. Our waitress first brought out 3 drinks for the family of 4 until we had to ask for another. My husbands food came out about 20 minutes into dinner while our 3 year olds dinner of fried rice took over an hour (it was the side dish size). The waitress could not be found throughout dinner service. It then look 4 people to find her when we were requesting the bill. All in, service was 90 minutes for 3 sushi rolls and fried rice. Not worth the cost, time or money.

S
Chicago
22 reviews
Dined on September 19, 2019
Overall3food4service1ambience3

The food was good but the service was terrible. Our main server was not attentive, messed up our check and was sneaky about it and other servers we asked for help acted very put out by us.

RA Sushi Bar Restaurant - Lombard
Responded on September 24, 2019

Suarules, on behalf of our team here at RA Sushi, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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MR
San Francisco
1 review
Dined on September 12, 2019
Overall2food4service1ambience4

Food was great but not worth the terrible service.

RA Sushi Bar Restaurant - Lombard
Responded on September 16, 2019

Melissa, we apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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P
Chicago
1 review
Dined on September 9, 2019
Overall5food5service4ambience4

We were on a birthday celebration. It was a Monday and we had no difficulty in finding a table that we liked. One of my drinks arrived a little late when the meal was already finished. I was told that bar was busy, but there hardly anyone at the bar. Other than that, whole experience was very good. Most importantly, I love the food you serve.

a
Chicago
6 reviews
Dined on September 8, 2019
Overall2food3service2ambience3

Had a poor experience. In my reservation notes, I indicated this was to celebrate my husband's birthday. Server did not acknowledge and did not make us feel special.

RA Sushi Bar Restaurant - Lombard
Responded on September 12, 2019

On behalf of our team here at RA Sushi, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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MH
Chicago
3 reviews
Dined on September 4, 2019
Overall3food3service2ambience2

This was a Wednesday evening, I though the service could be better. I am accustom to all rolls being brought out at once not in stages. Waitress addressed us as, " i will being serving your group;" it was my wife and I. I guess the little things set the tone of how I viewed the experience.

RA Sushi Bar Restaurant - Lombard
Responded on September 11, 2019

Mike, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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OT
Chicago
1 review
Dined on August 22, 2019
Overall5food5service2ambience5

Great food. Server was nice, just very slow. But made up for it with dessert on the house. Thank you.

AA
Chicago
25 reviews
Dined on August 19, 2019
Overall2food2service2ambience3

A few items that I ordered were missing but it was a little bit late so I understood that they were closing but I wasn’t happy with the overall service speed.

OT
Hawaii
15 reviews
Dined on August 13, 2019
Overall3food4service1ambience3

Food was fresh . Service was very slow and apathetic.

OT
Chicago
92 reviews
Dined on August 10, 2019
Overall4food3service3ambience4

Was disappointed that there was suddenly a $4 upcharge for frying our California rolls. Always order them for delivery to work and that never happened. The mango lobster roll is excellent but was not served with the sauce that is included in the delivered version. Bummer but overall good

B
1 review
Dined on August 6, 2019
Overall1food1service2ambience4

Our server was nowhere to be found multilpe times, kept forgetting the soy sayce, ginger, wasabi etc.

My husbands food was brought out 15 min before mine-we didnt even enjoy our meal together. My sushi was terrible, I wasnt sure if it was because it was happy hour? But bad quality.

RA Sushi Bar Restaurant - Lombard
Responded on August 13, 2019

Brianne, on behalf of our team here at RA Sushi, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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E
Chicago
1 review
Dined on July 11, 2019
Overall4food4service5ambience4

Bug fan! I have celiac disease and they have a gf sensitive menu but the staff is very knowledgeable as well. The manager also came to my table to let me know she was aware of the issue and taking great care to avoid cross contamination. I found this very comforting. Annnd.....I didn’t get glutened! :-D

RA Sushi Bar Restaurant - Lombard
Responded on July 19, 2019

Elizabeth, We are happy you enjoyed the RA experience! Come back soon!

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OT
Chicago
13 reviews
Dined on July 1, 2019
Overall2food2service2ambience3

Quality of sushi has been going down. Fun atmosphere, often difficult to get your servers attention though.

RA Sushi Bar Restaurant - Lombard
Responded on July 10, 2019

We are very sorry for this experience. Your feedback helps us to make improvements. Thank you for taking the time to share your review.

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D
1 review
Dined on June 29, 2019
Overall1food1service1ambience1

Food took so long everyone around us got there food first . We checked in at 1015 pm and didn’t get our food until after 11 we ordered our food along with our drinks . We missed our movie . Won’t be going back

RA Sushi Bar Restaurant - Lombard
Responded on July 5, 2019

Deel, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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OT
1 review
Dined on June 28, 2019
Overall4food4service4ambience3

We enjoyed our dinner, the sushi was delicious! The restaurant is nice. However, it was 7:30 and we felt like we were walking into a nightclub....the music was way too loud. I seriously thought they had they’re own DJ. Other than that, we would definitely go back and perhaps choose outdoor dining.

B
Chicago
78 reviews
Dined on June 14, 2019
Overall3food5service2ambience4

While the food is consistently great and the service usually good. This time the service was awful! Very inattentive. Never brought silverware. Had to get it ourselves. Also took a long time to get our check. We sat outside and the umbrella almost fell on us. Hard tome finding someone to take care of it. Wanted to box up our leftovers and the waitress threw them away!!

RA Sushi Bar Restaurant - Lombard
Responded on June 19, 2019

Bailey, on behalf of our team here at Haru, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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H
1 review
Dined on June 4, 2019
Overall4food2service4ambience5

They have some really good food on the menu, aside from their sushi. There isn’t one roll that doesn’t include crab or crab mix, which just shows cheap and inauthentic they are as a sushi restaurant. Lots of other tasty options, just not super sophisticated sushi.

RA Sushi Bar Restaurant - Lombard
Responded on June 11, 2019

Your feedback is appreciated. We will be sure to share your kind words with the team.

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J
1 review
Dined on June 1, 2019
Overall1food1service1ambience2

Waited 40 minutes for appetizers. Then waited another 30 minutes for our meal. We we're there almost two hours just waiting. Beef teriyaki had barely any sauce on it. The juices from the meat was my sauce.

RA Sushi Bar Restaurant - Lombard
Responded on June 4, 2019

Julia, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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CR
Chicago
18 reviews
Dined on June 1, 2019
Overall4food4service5ambience4

The sushi was good with a fun modern vibe!

RA Sushi Bar Restaurant - Lombard
Responded on June 4, 2019

Carolyn, We are happy you enjoyed the RA experience! Come back soon!

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L
Chicago
5 reviews
Dined on May 31, 2019
Overall3food2service2ambience2

Just kind of disappointed again. Tried again after 2 weeks. Quality of food didn't even seem as good. You ask for something hot and it's not brought hot. The servers excuse is always the kitchen is backed up with an attitude. The appetizers all came out with the sushi so 3 appetizers and 3 sushi rolls just isn't ideal all at once. Then edamade. No refills on drinks. Not really sure what is happening there. But again, it's Lombard and a classy area..this kind of service sucks!!

RA Sushi Bar Restaurant - Lombard
Responded on June 4, 2019

Lynn, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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OT
Chicago
1 review
Dined on May 28, 2019
Overall5food5service5ambience5

Amazing sushi, ramen and drinks !

RA Sushi Bar Restaurant - Lombard
Responded on June 4, 2019

Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

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PR
Chicago
1 review
Dined on May 25, 2019
Overall3food3service2ambience5

This restaurant is beautiful, in a beautiful Mall. It's a shame the quality of both the food, and wait staff, has decreased so dramatically since I was there a couple of years ago. What should have been enjoyable date night, turned out with me having to constantly pester the staff for basics such as Wasabi, plates, chopsticks, and straws for water. When are food did arrive, the presentation was wonderful, unfortunately I was expecting an average of 10 to 12 pieces, but instead received only five per roll. In addition our appetizer didn't make it out until after our entrees.

It's a shame because as I mentioned the restaurant is beautiful, it seems such a waste to have incompetent people who are ruining it.

RA Sushi Bar Restaurant - Lombard
Responded on May 30, 2019

On behalf of our team here at RA Sushi, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

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