ZuZu at Hotel Valley Ho

4.4
811 Reviews
$31 to $50
American
Perfect for curious foodies, the recently revamped ZuZu at Hotel Valley Ho serves up imaginative dishes from Executive Chef Russell LaCasce, brunch every day, and colorful cocktails in a stylish, mid-century modern space complete with a sleek bar and shaded patio. The safety and wellbeing of our guests and employees continue to be of the utmost importance to all of us at ZuZu, and our comprehensive Pristine Clean program ensures that we are providing the best and safest environment possible, from our team members wearing masks to properly spaced tables and extensive cleaning practices. Reserve your next adventurous dining experience at ZuZu, where the table is set for an unforgettable meal.
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What 811 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.5
service
4.5
ambience
4.1
value
Noise · Moderate
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M
vipMichele
Phoenix
6 reviews
Dined a day ago
Overall5food5service5ambience5

It was all around one of my favorite restaurant week experiences.

FC
vipForCelebration
Phoenix
12 reviews
Dined a day ago
Overall5food5service5ambience3

Really nice meal. Everything is spiced and flavorful to a high level. Looking forward to going back.

RV
vipRobinV
Phoenix
4 reviews
Dined 2 days ago
Overall4food5service3ambience4

Food was outstanding. Half off wine during Restaurant Week was a bargain! We were surprised by the automatic 20% gratuity added to the bill that was not verbally disclosed by the server. People who don't review their bills might be double tipping.
We will definitely return!

ZuZu at Hotel Valley Ho
Responded a day ago

Thanks for the review! We are delighted to hear you enjoyed your meal and we look forward to welcoming you back. Thanks again!

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OT
OpenTable Diner
New York Area
2 reviews
Dined 3 days ago
Overall5food5service5ambience5

I love ZuZu. Great restaurant with great style. A lovely dinner.

ZuZu at Hotel Valley Ho
Responded 2 days ago

Thanks for the review! We are so glad you enjoyed your meal.

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J
Johnr
Phoenix
2 reviews
Dined 4 days ago
Overall5food5service5ambience5

Manager Brianna set the tone - greeted me by name upon arrival. Server Polly was attentive and very professional. Atmosphere unique - a retro feel. Food excellent - mushroom soup, hanger steak and crepe brûlée.

ZuZu at Hotel Valley Ho
Responded 2 days ago

Thanks for the review! We are so delighted to hear you enjoyed your dining experience.

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J
vipJojo
Chicago
19 reviews
Dined 4 days ago
Overall5food5service5ambience5

Amazing experience at ZuZu! The atmosphere was swanky & cool, drinks looked amazing , as well as tasted superb! Food was such a treat!

ZuZu at Hotel Valley Ho
Responded 2 days ago

Thanks for the review! We are thrilled to hear you enjoyed your dining experience.

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OT
OpenTable Diner
Phoenix
1 review
Dined 5 days ago
Overall5food5service5ambience5

I love cafe Zuzu! Amazing food and service!

ZuZu at Hotel Valley Ho
Responded 2 days ago

Thanks for dining with us! We are so pleased to hear you enjoyed your meal and experienced great service.

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OT
OpenTable Diner
Oklahoma City
3 reviews
Dined 5 days ago
Overall5food5service5ambience5

The restaurant week menu was amazing. I had just finished a big presentation at work and my boyfriend took me there to celebrate. Everything was perfect. Our server, Alizandra (apologies if spelling is off) was fantastic, kind, and professional. The salmon was the best salmon I’ve ever had! The cinnamon creme brûlée was life changing. The Pinot we ordered was fantastic (and quite potent). Thanks so much for an amazing experience. We will be back and are anxious to try the happy hour menu!

ZuZu at Hotel Valley Ho
Responded 3 days ago

Thanks for dining with us! We are so pleased to hear you enjoyed your meal and experienced great service. We look forward to welcoming you back and continuing to meet your expectations. Thanks again!

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OB
OliverB
Calgary
2 reviews
Dined 5 days ago
Overall5food5service5ambience5

Great food and ambiance. Would recommend to anyone

ZuZu at Hotel Valley Ho
Responded 3 days ago

Thanks for the review! We are delighted to hear you enjoyed your dining experience.

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OT
vipOpenTable Diner
Phoenix
1 review
Dined 5 days ago
Overall5food5service5ambience5

Cool ambiance. Nice place with great drinks and a variety of food options. Service was excellent and everything well-paced. Highly recommend.

ZuZu at Hotel Valley Ho
Responded 3 days ago

Thanks for the review! We are thrilled to hear you enjoyed your dining experience.

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TY
TerryY
Phoenix
7 reviews
Dined 5 days ago
Overall2food1service2ambience3

What a disaster we had. We decided to try ZuZU for Restaurant Week and arrived at 5:00pm. The place wasn't busy and remained that way. The server was slow in getting our order and the first course came out around 5:40pm. Soup and Cheese, should have taken them 10 minutes at the most. The cheese was fine, but the toast points were burnt. The Mushroom soup had one crouton in it and after that was gone complete one note puree. Then the horrible main course. We both ordered the flank steak medium. 30 minutes later both steaks came out rare, border line blue. Red throughout and cool (not quite cold) in the middle. The side of roasted parsnips ended up being one small parsnip cut in 1/2, two pearl onions and two grape tomatoes. That was the complete main course. We sent the steaks back, I dont mind medium rare but I want it warm in the middle. 15 minutes later both steaks were medium well and burnt on the outside, leaving that nasty after taste in your mouth that you just cant get rid of. The 1/2 parsnip this time was raw and crunched like a fresh apple. We gave up and just asked for the desert course. The desert was decent but the cinnamon creme brulee came with a tart raspberry puree on top which did not go with the cinnamon at all. That puree would have made the chocolate moose cake a home run. The manager apologized profusely and offered us coupons for our next visit, we bluntly told her we would never return. She took 20% off the bill, the final insult for not being able to eat the main course at all. There are 100s of restaurants in Scottsdale, absolutely no reason to visit ZuZus

OT
OpenTable Diner
Phoenix
3 reviews
Dined 6 days ago
Overall5food4service5ambience5

We had the burger and the chopped salad, as well as a couple espresso shots. The burger was 10/10, the salad was 9/10, and the espresso was 10/10. It was Sunday afternoon and it was a very fun and lively atmosphere.

ZuZu at Hotel Valley Ho
Responded 4 days ago

Thanks for dining with us! We are thrilled to hear you enjoyed your meal and the atmosphere.

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B
vipBeard
Phoenix
4 reviews
Dined 6 days ago
Overall2food2service1ambience3

ZuZu is really understaffed and with the staff they do have, they're very subpar. Sloppy attire and diner level experience. It's clear management's strategy is short term cost focused and is driving this place into the ground. Food came out cold and undercooked, scones were mentioned several times but never made their way to the table, manager never stopped by after food was sent back, and prices were double what I'd pay for this quality at an upscale resort's restaurant.

AR
AnettR
Phoenix
7 reviews
Dined 7 days ago
Overall3food2service5ambience5

WONDERFUL staff, fantastic ambiance! We’ve been going for years. This time though…..got pretty sick after eating.

RH
RyderH
1 review
Dined on September 17, 2021
Overall5food5service5ambience5

Extremely good food. The staff is always incredibly friendly.

ZuZu at Hotel Valley Ho
Responded 4 days ago

Thanks for the review! We are so pleased to hear you enjoyed your dining experience.

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DP
vipDianeP
Orange County
13 reviews
Dined on September 14, 2021
Overall5food5service5ambience5

First time at Zuzu and everything was great. I will go back next time I am in Scottsdale.

ZuZu at Hotel Valley Ho
Responded 5 days ago

Thanks for the review! We are thrilled to hear you enjoyed your dining experience and we look forward to welcoming you back. Thanks again!

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LB
LouraB
Phoenix
1 review
Dined on September 12, 2021
Overall5food5service5ambience5

The service is excellent- Christian our waiter was very attentive-the food is excellent- loved celebrating my granddaughters birthday there - she loved the show stopper birthday cake/shake it was amazing!

ZuZu at Hotel Valley Ho
Responded on September 14, 2021

Thanks for the review! We are so thrilled to hear you enjoyed your meal and dining experience.

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OT
OpenTable Diner
Phoenix
6 reviews
Dined on September 12, 2021
Overall3food3service3ambience3

We were there to celebrate a birthday and just to catch up. When we arrived we had to wait 20 minutes or so as our table was not ready.. and I had made a reservation . So, that was a bit discouraging . When we ( party of 4) we’re finally seated we had a table way in the back by the door where the Airconditiong was housed. It was a crap table and I did see there were other tables open and again disappeared that we were placed all the way in the back. Also, it was hot back there. Finally we said something to our server about it being so hot and was the Airconditiong not working? She said it was at 75 and the technicians were going to take a look at it. We were sweating. Another thing, the dishes from our food were not cleared away from our table, I had to ask for them to be removed. I thought overall, it was just okay. I do love this place but I would think twice about going back. I also saw a manager going around to tables asking how things were but he never once came way in the back to our table.
The wine glasses were dirty and spotty. They needed to be wiped down after coming out of the dishwasher.
I’m sorry but I was so disappointed by all the little things yesterday and no one seemed to care.

ZuZu at Hotel Valley Ho
Responded on September 15, 2021

Thank you for sharing your feedback with us. We are sorry our service missed the mark. Our goal is to make all of our guests feel welcome and appreciated. Our engineering team is working on fixing the temperature problem in the back of the restaurant. If you would like to discuss this further, please call 480-421-7997 and ask to speak with Brandon (Assistant General Manager). We would love another opportunity to make things right. Thank you again for sharing your feedback, we appreciate it.

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LC
vipLorraineC
Phoenix
11 reviews
Dined on September 11, 2021
Overall4food4service5ambience4

Fun and casual atmosphere , food is good and not typical.
cocktails were really good!

ZuZu at Hotel Valley Ho
Responded on September 13, 2021

Thanks for the review! We are so pleased to hear you enjoyed your dining experience.

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BX
BamaX2
Las Vegas
4 reviews
Dined on September 11, 2021
Overall5food5service5ambience5

Fun vibe and great food!

ZuZu at Hotel Valley Ho
Responded on September 13, 2021

Thanks for dining with us! We are so glad you enjoyed your meal.

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K
Kfin
Hawaii
2 reviews
Dined on September 11, 2021
Overall5food4service5ambience4

Good breakfast. The omlets and special toasts are great! Sit inside in the warm months!

ZuZu at Hotel Valley Ho
Responded on September 13, 2021

Thanks for the review! We are so thrilled to hear you enjoyed your meal.

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OT
vipOpenTable Diner
Dallas
22 reviews
Dined on September 10, 2021
Overall5food5service5ambience5

Excellent vibe, great service and food. We really enjoyed the experience and will go back again!

ZuZu at Hotel Valley Ho
Responded on September 13, 2021

Thanks for the review! We are so pleased to hear you enjoyed your dining experience and we look forward to welcoming you back. Thanks again!

Report
M
M987
Phoenix
1 review
Dined on September 9, 2021
Overall1food1service1ambience1

Don’t come here. Terrible customer service. We won’t be back

ZuZu at Hotel Valley Ho
Responded on September 13, 2021

Thank you for sharing your feedback with us. We sincerely apologize if our service missed the mark. Our goal is to make all of our guests feel welcome and appreciated. We would love another opportunity to create a great experience for you. Thanks again for your feedback.

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LA
LuisA
1 review
Dined on September 7, 2021
Overall5food5service5ambience5

Great place. We visited for my wife's birthday. Keep in mind the restaurant is inside the hotel, I wasn't aware of this so it was a little hard to find. Also I didn't see any parking for just the restaurant so we ended up using the valet. All in all thenfood was great, drinks were nice and strong.

ZuZu at Hotel Valley Ho
Responded on September 9, 2021

Thanks for the review! We are thrilled to hear you enjoyed your meal. We offer complimentary valet for anyone dining at ZuZu. Thanks again!

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ER
EmaleeR
Phoenix
1 review
Dined on September 6, 2021
Overall5food5service5ambience5

Peter was our waiter and he was incredible! Food was great.

ZuZu at Hotel Valley Ho
Responded on September 8, 2021

Thanks for the review! We are thrilled to hear you enjoyed your meal and experienced great service.

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OT
OpenTable Diner
1 review
Dined on September 5, 2021
Overall5food5service5ambience5

We had an amazing birthday brunch and excellent service from Alex!

ZuZu at Hotel Valley Ho
Responded on September 7, 2021

Thanks for the review! We are thrilled to hear you enjoyed your dining experience.

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OT
OpenTable Diner
Phoenix
1 review
Dined on September 4, 2021
Overall5food5service5ambience5

There was a band, the food was amazing. We did the Suzy take the wheel and we’re not disappointed!

ZuZu at Hotel Valley Ho
Responded on September 6, 2021

Thanks for dining with us! We are thrilled to hear you enjoyed your meal.

Report
GB
GloriaB
1 review
Dined on September 4, 2021
Overall5food5service5ambience5

Great food and outstanding service. I intend to go back and I will be recommending zuzu cafe !

ZuZu at Hotel Valley Ho
Responded on September 6, 2021

Thanks for the review! We are thrilled to hear you enjoyed your dining experience and we look forward to welcoming you back. Thanks again!

Report
OT
OpenTable Diner
Phoenix
1 review
Dined on September 4, 2021
Overall5food5service5ambience5

Great food, service and vibe. Mid-century modern atmosphere. Was a Saturday night so a very hopping location. Would definitely go back.

ZuZu at Hotel Valley Ho
Responded on September 6, 2021

Thanks for the review! We are so pleased to hear you enjoyed your dining experience. We look forward to welcoming you back and continuing to meet your expectations. Thanks again!

Report
R
vipRabbit
Phoenix
22 reviews
Dined on August 29, 2021
Overall5food5service5ambience5

We always enjoy this restaurant. Our server was amazing, and I believe we had her before. The food is so yummy, and also our table for six was perfect! Thank you!

ZuZu at Hotel Valley Ho
Responded on September 1, 2021

Thanks for the review! We are so pleased to hear you enjoyed your dining experience.

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LW
LindaW
1 review
Dined on August 29, 2021
Overall5food5service5ambience5

Really enjoyed our birthday celebration at Zuzu’s. Loved the valet parking, great customer service, wonderful menu selection, table setting was comfortably spacious and you can count on us returning and encouraging others to visit. BTW, opentable made my reservations experience really easy!
Linda W.

ZuZu at Hotel Valley Ho
Responded on August 31, 2021

Thanks for dining with us! We are thrilled to hear you enjoyed your dining experience. We look forward to welcoming you back and continuing to meet your expectations. Thanks again!

Report
OT
OpenTable Diner
San Francisco
1 review
Dined on August 28, 2021
Overall3food3service4ambience3

Nicely decorated inside. Definitely a place to party down with friends.They squeezed in a dinning area on the far end and charge alot despite the noise, loud bar and you can't hear the server explain the specials. Add in the live music 2 piece band and its hard to talk during dinner. Probably won't be back for dinner. Maybe for drinks when you can possibly also go outside due to noise.

ZuZu at Hotel Valley Ho
Responded on August 30, 2021

Thank you for sharing your experience with us. We do feature live music on the weekends and are very sorry if the volume was too loud for you to enjoy your meal. We do also have seating in our front dining room if that works better for you. We would love another opportunity to create a great experience for you. Thank you again for the feedback, we appreciate it.

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b
balb
Phoenix
2 reviews
Dined on August 28, 2021
Overall3food3service2ambience4

The kitchen was very slow. Took 45 minutes for our entrees

ZuZu at Hotel Valley Ho
Responded on August 30, 2021

Thank you for the review. The restaurant tends to be busier on weekends and we sincerely apologize for the slow service. We would love another chance to create a great experience for you. Thanks again for sharing your feedback.

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HW
HannahW
Los Angeles
5 reviews
Dined on August 27, 2021
Overall5food5service5ambience5

We popped into ZuZu after dinner to have a couple of their famous milkshakes. We were NOT disappointed! We ordered two of their "Short Stopper" shakes (smaller alternatives to their "Show Stopper" shakes); I had the peach cobbler and my friend had their s'mores shake. Both were unbelievably delicious. Our waiter was attentive and friendly. I can't wait to come back for another round!

ZuZu at Hotel Valley Ho
Responded on August 30, 2021

Thanks for the review! We are thrilled to hear you enjoyed our shakes. We look forward to welcoming you back and continuing to meet your expectations. Thanks again!

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N
vipNisha
Palm Springs
1 review
Dined on August 27, 2021
Overall3food3service3ambience3

Menu wasn’t super

ZuZu at Hotel Valley Ho
Responded on September 3, 2021

Thank you for sharing your feedback with us. We are sorry if the food was not to your liking. We would love another chance to create a great experience for you. Thank you again.

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AM
AnnMarieD
New York Area
4 reviews
Dined on August 17, 2021
Overall2food2service2ambience3

Waitress needs to know the difference between what tuna is & other fishes.

ZuZu at Hotel Valley Ho
Responded on August 31, 2021

Thank you for sharing your feedback with us. We are very sorry if there was any confusion with your order, and always love the opportunity to bring out something to your liking to ensure you have a great experience. We would love another chance to show you what ZuZu is all about. Thank you again.

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LG
LaraG
Phoenix
1 review
Dined on August 15, 2021
Overall3food3service3ambience4

Food was good but not outstanding. We had the salmon which was highly recommended by the server but it was a bit bland. Our server had a lackadaisical attitude and did not seem interested in helping us. After we finished our meal, we noticed others received a bread basket before their meal but we were never offered that. Overall, the food was slightly above average but the service could be much improved. For the high price point, I had hoped for better.

ZuZu at Hotel Valley Ho
Responded on August 17, 2021

Thank you for sharing your feedback with us. We are sorry if the food was not to your liking and sincerely apologize if our service missed the mark. Our goal is to make all of our guests feel welcome and appreciated. We would love another chance to create a great experience for you. Thank you again.

Report
NO
New2OT
Baltimore
8 reviews
Dined on August 15, 2021
Overall5food5service5ambience5

Our server Ashley was great! Food was great! The shakes did not disappoint! We’ll be back!

ZuZu at Hotel Valley Ho
Responded on August 17, 2021

Thanks for the review! We are delighted to hear you enjoyed the food and our shakes. We look forward to welcoming you back and continuing to meet your expectations. Thanks again!

Report
OT
vipOpenTable Diner
Phoenix
3 reviews
Dined on August 15, 2021
Overall5food5service5ambience5

Food was excellent and service was great!

ZuZu at Hotel Valley Ho
Responded on August 17, 2021

Thanks for the review! We are thrilled to hear you enjoyed your meal.

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OT
vipOpenTable Diner
Austin
3 reviews
Dined on August 14, 2021
Overall5food5service5ambience5

We had a great meal at this super cute restaurant. The “throwback” decor was amazing and fun. The food was delicious and Ashley our server anticipated our every need.

ZuZu at Hotel Valley Ho
Responded on August 17, 2021

Thanks for the review. We are so pleased to hear you enjoyed your meal and experienced great service.

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FAQs

ZuZu at Hotel Valley Ho is rated 4.4 stars by 811 OpenTable diners.

ZuZu at Hotel Valley Ho does offer gift cards which you can purchase here https://www.hotelvalleyho.com/shop/gift_cards/gift_card.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by ZuZu at Hotel Valley Ho