Zoe's at Fairmont Chateau Laurier

Sort by

Filters

1. CJ

   CarolJ

   Toronto

   3 reviews

   3.0

   3 reviews

   Dined 1 day ago

   overall3food3service4ambience3

   We understand that we are paying for the experience but it did seem a bit pricey for what was included. It was a very hot day outside and unfortunately the room was very warm which made for a less than enjoyable experience.

   Report
2. VC

   VickiC

   New York Area

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   overall5food5service5ambience5

   We went to the Chateau Laurier for their afternoon tea, and it was all delicious. It's expensive, but the food is amazing quality, the service is fantastic and the overall setting is beautiful. We went to celebrate my mom's birthday, and we were surprised with a small bonus plate of birthday treats for her. Overall, an excellent experience!

   Zoe's at Fairmont Chateau LaurierResponded todayDear Vicki, We agree that our ASfternoon Tea experiemce is one not to be missed. We hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

   Report
3. OT

   OpenTable Diner

   Ottawa

   1 review

   4.0

   1 review

   Dined 1 day ago

   overall4food5service4ambience3

   Was very hot in the dining room. There was a very long wait between the tea service and the teatime treats being brought out;however this may have been due to a special request by one of the members of the group which delayed the overall preparation of the service.

   Zoe's at Fairmont Chateau LaurierResponded todayThank you for sharing your valuable feedback with us. We look forward to your next visit. Sincerely, Gregory Voge Director of Food and Beverage

   Report
4. AD

   AnneD

   Ottawa

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   High Tea was fabulous. The scones, sandwiches and sweets were scrumptious as was the tea. Our server went the extra mile to ensure all our dietary preferences were met. Josee was so good to us and even brought out a special congratulatory plate of sweets for my sister who had just retired. She loves what she does and it clearly shows. Can’t wait to return!

   Zoe's at Fairmont Chateau LaurierResponded todayDear Anne, We are so pleased that you enjoyed Afternoon Tea with us. We look forward to seeing you again soon. Sincerely, Gregory Voge Director of Food and Beverage

   Report
5. AR

   ARul

   1 review

   3.0

   1 review

   Dined 3 days ago

   overall3food3service1ambience3

   The service was horrible. We had to holler the servers for anything.

   Zoe's at Fairmont Chateau LaurierResponded todayWe regret your disappointing experience and hope we have the opportunity to make it up to you one day soon. Sincerely, Gregory Voge Director of Food and Beverage

   Report
6. BE

   BevE

   1 review

   1.0

   1 review

   Dined 4 days ago

   overall1food1service1ambience2

   Very disappointed! Not like previous years. Food was substandard/dry. Dishes left on table. Uncomfortable chairs. Bathrooms filthy. Staff gave dirty looks for wearing mask. Staff not very friendly. WAY TOO expensive for what you get - costed much more than a year ago.

   Report
7. NQ

   NathalieQ

   Toronto

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food4service5ambience5

   We had a lovely time, as always, at Zoe’s. Exceptional and attentive service, beautiful setting, lovely meal. An evening to remember for our daughter who was celebrating her high school graduation. Merci beaucoup!

   Zoe's at Fairmont Chateau LaurierResponded todayDear Nathalie, We are grateful for your patronage and we look forward to welcoming you again soon. Sincerely, Gregory Voge Director of Food and Beverage

   Report
8. AB

   AnneB

   1 review

   4.0

   1 review

   Dined 6 days ago

   overall4food4service4ambience4

   Service was attentive. Afternoon tea certainly met our expectations, though I would prefer the emphasis on savoury dishes over the desserts( which were scrumptious !) The Chateau Laurier has a wonderful ambience and Afternoon tea there was a super Birthday treat !

   Zoe's at Fairmont Chateau LaurierResponded todayDear Anna, Thank you for sharing your compliments with us. We hope to see you again soon. Sincerely, Gregory Voge Director of Food and Beverage

   Report
9. F

   Firsttimer

   Montreal

   2 reviews

   3.0

   2 reviews

   Dined 7 days ago

   overall3food2service4ambience5

   Food was good and ambience was amazing. However, nothing worth over 30$. Portions were too small to be filling.

   Zoe's at Fairmont Chateau LaurierResponded todayThank you for taking the time to share your feedback with us. Rest assured that we take your comments to heart. We look forward to your next visit. Sincerely, Gregory Voge Director of Food & Beverage

   Report
10. JW

    JanetW

    1 review

    3.0

    1 review

    Dined 7 days ago

    overall3food3service3ambience4

    I believe we paid for the ambiance Food was okay not outstanding Wanted the tea sandwich tower but unfortunately was unable to order that due to time of day… just missed it Did not see that time constraint when I booked

    Zoe's at Fairmont Chateau LaurierResponded todayDear Janet, Thank you for taking the time to share your feedback with us. Rest assured that we take your comments to heart. We hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
11. L

    Lisa

    Ottawa

    1 review

    3.0

    1 review

    Dined on June 19, 2022

    overall3food3service3ambience4

    We had to wait to be seated despite reservations-be aware if you have a tight schedule (staff pointedly indicated 2 hour time limit but slow to start service). Tea selection and scones were excellent. Sandwiches were ok and desserts were overall disappointing. No apparent dress code as some diners in suits and others in jeans. Historic significance and ambiance made visit worth trying the modified afternoon tea at least once.

    Zoe's at Fairmont Chateau LaurierResponded todayThank you for taking the time to share your feedback with us. Rest assured that we take your comments to heart. We hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
12. S

    Stephen

    1 review

    3.0

    1 review

    Dined on June 19, 2022

    overall3food4service2ambience5

    Nice ambiance but slow service, waited almost an hour to get our afternoon tea.

    Zoe's at Fairmont Chateau LaurierResponded todayDear Stephen, Thank you for taking the time to share your feedback with us. Rest assured that we take your comments to heart. We hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
13. OT

    OpenTable Diner

    London

    4 reviews

    vip
    4.0

    4 reviews

    Dined on June 18, 2022

    overall4food5service5ambience5

    ホテルの外観から内観に圧倒されて、ベルボーイからお店のスタッフまで対応がエクセレントで、料理も美味しかった！

    Zoe's at Fairmont Chateau LaurierResponded todayコメントしてくださってありがとうございます。 心から、 パトリック・ヴィンセレット 部屋のディレクター

    Report
14. JP

    JaneP

    1 review

    5.0

    1 review

    Dined on June 18, 2022

    overall5food5service5ambience5

    Afternoon Tea at Zoe's was a special experience. The food was delicious and unique. Our server was gracious and attentive. She delighted our 90 year old birthday girl by bringing her an extra plate of sweets with a lit candle. Add the tasteful ambiance and you have the makings of a delightful experience.

    Zoe's at Fairmont Chateau LaurierResponded 7 days agoDear Jane, We agree that our Afternoon Tea experience is one not to be missed! We hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
15. DS

    DeboraS

    Ottawa

    1 review

    2.0

    1 review

    Dined on June 18, 2022

    overall2food2service2ambience2

    The quality of the food and service has really deteriorated in the last few years. I would not go back for afternoon tea.

    Report
16. EA

    EAMac24

    Ottawa

    11 reviews

    5.0

    11 reviews

    Dined on June 18, 2022

    overall5food5service5ambience5

    I highly recommend to anyone that The Chateau Laurier, Zoe's or Wilfreds as great places to celebrate milestones. We were at Zoe's for afternoon tea and it was excellent. The waitress was friendly, but not overly so, attentive when needed, but didn't hover, knowledgeable and efficient. We all choose a cocktail and it arrived in a timely manner with just enough time before our tea choices were brought to the table. Then the scones, sandwiches and dessert tiers arrive and a waiter explained every item to us clearly and with confidence for someone who seemed so young. Everything was delicious and although there is a 2 hour seating time, we were not rushed and we then moved over to a high-top bar table to round out the celebrations with cocktails. All in all a perfect afternoon with great friends.

    Zoe's at Fairmont Chateau LaurierResponded 7 days agoCelebrations are that much more special at the castle! We hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
17. N

    Nathalie

    Exclusive

    1 review

    5.0

    1 review

    Dined on June 17, 2022

    overall5food5service5ambience5

    The restaurant experience was excellent, our server was a gem, thank you! I mist say I struggle til the day before the event to receive confirmation of my reservation which was a big stresser has no one else could respond but the hostess for 10 people. Hope this is resolved because we almost went somewhere else. Thank you!

    Zoe's at Fairmont Chateau LaurierResponded todayDear Nathalie, We are so pleased to hear that your visit to Zoe's was an enjoyable one. We hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
18. JK

    JanisK

    Montreal

    2 reviews

    4.0

    2 reviews

    Dined on June 16, 2022

    overall4food5service4ambience5

    Good excellent. We asked the waitress to wipe the table she seemed to do do reluctantly as half the table was left with crumbs

    Zoe's at Fairmont Chateau LaurierResponded 7 days agoDear Janis, Thank you for taking the time to share your feedback with us. Rest assured that we take your comments to heart. We hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
19. YY

    YYZBanker

    Toronto

    34 reviews

    4.0

    34 reviews

    Dined on June 13, 2022

    overall4food3service4ambience5

    Service was attentive and Ambience was pleasant. Savoury items served with high tea was delicious. Desserts items served with high tea were mediocre and need a lot of improvement. Value from a pricing perspective has diminished. Hopefully this experience was an anomaly as it would be a shame if the quality of items with high tea has deteriorated

    Zoe's at Fairmont Chateau LaurierResponded on June 17, 2022Thank you for taking the time to share your feedback with us. Rest assured that we take your comments to heart. We hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
20. H

    Heather

    Ottawa

    1 review

    2.0

    1 review

    Dined on June 12, 2022

    overall2food4service3ambience4

    Had to wait 20 minutes past my reservation time before I was seated. Too expensive for what you get.

    Report
21. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 12, 2022

    overall5food5service5ambience5

    Beautiful experience. 6 of us. We were able to remove the fish from our selections for 3 of us. The others loved the fish. Substitutes were made. Service was excellent. Food delicious. Tea fabulous. Great all around.

    Zoe's at Fairmont Chateau LaurierResponded on June 17, 2022We agree that our Afternoon Tea experience is one not to be missed! We look forward to your next visit. Sincerely, Gregory Voge Director of Food and Beverage

    Report
22. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on June 10, 2022

    overall1food1service1ambience1

    Took 30 minutes to order our drinks. We waited for 45 minutes and the server never came to see us to take our order for food. Got tired and left after an hour. Disappointed to say the least JF

    Report
23. JL

    JoanneL

    Ottawa

    1 review

    5.0

    1 review

    Dined on June 9, 2022

    overall5food5service5ambience4

    First visit to this bar. Food exceeded expectations. We shared 3 small plates and loved them all. Service was great and we had a lovely evening. One note…wine list is very limited.

    Zoe's at Fairmont Chateau LaurierResponded on June 17, 2022Dear Joanne, It is always a pleasure to hear feedback from our guests. We are pleased that your visit to Zoe's was an enjoyable one and we hope to welcome you again very soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
24. D

    mariuszD

    Montreal

    3 reviews

    4.0

    3 reviews

    Dined on June 9, 2022

    overall4food4service5ambience5

    Good service and atmosphere. Food slightly disappointing. Tataki de thon not seasoned at all, but the salad was really great. We made a bad choice of pasta - both too heavy. Desserts were very good. Good cocktails. Maybe with other choice the experience would be better.

    Zoe's at Fairmont Chateau LaurierResponded on June 17, 2022It is always a pleasure to hear feedback from our guests and you can rest assured that we take your comments to heart. We hope to welcome you again very soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
25. LL

    LiseL

    1 review

    5.0

    1 review

    Dined on June 9, 2022

    overall5food5service5ambience5

    Belle ambiance. Nous étions assises dans le solarium, près de la fenêtre. C’était éclairé et confortable. Charmant serveur et nourriture de haute qualité. C’était délicieux!

    Zoe's at Fairmont Chateau LaurierResponded on June 17, 2022Chère Lise, Nous sommes très heureux que votre visite ait été agréable. Nous espérons vous accueillir à nouveau un jour bientôt. Cordialement, Gregory Voge Directeur de la restauration

    Report
26. PA

    PaulA

    Calgary

    1 review

    3.0

    1 review

    Dined on June 7, 2022

    overall3food3service3ambience2

    disappoitning ambience for only dinner lociaotn in storried hotel menu very limited

    Report
27. OT

    OpenTable Diner

    Ottawa

    2 reviews

    5.0

    2 reviews

    Dined on June 6, 2022

    overall5food5service5ambience5

    Birthday afternoon tea - did not disappoint! Lovely service. Delicious food. A favourite tradition !

    Zoe's at Fairmont Chateau LaurierResponded on June 10, 2022We are delighted that you chose to celebrate with us and we hope to welcome you again soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
28. CA

    CatherineA

    1 review

    5.0

    1 review

    Dined on June 6, 2022

    overall5food5service5ambience5

    Try the tea. It's so much fun, and it's delicious.

    Zoe's at Fairmont Chateau LaurierResponded on June 10, 2022Dear Catherine, Thank you for 5 star sharing your rating with us and we hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
29. P

    Priscilla

    Ottawa

    5 reviews

    5.0

    5 reviews

    Dined on June 5, 2022

    overall5food5service4ambience5

    Afternoon tea at Zoe's is always a great experience.

    Zoe's at Fairmont Chateau LaurierResponded on June 7, 2022Dear Priscilla, Thank you for sharing your 5 star rating with us and we hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
30. M

    Minuu

    Ottawa

    2 reviews

    4.0

    2 reviews

    Dined on June 4, 2022

    overall4food5service4ambience4

    We have been to Afternoon Tea several times before. This past Sat. June 4th/22… We found the girls at check in were very young. They were nice but didn’t really move fast. We loved our tea and food but the air was humid on this day. Our waitress told us it’s due to the building’s age etc. however we feel at such an iconic place there should be something put in place to keep the air cooler and circulating. Thank you

    Zoe's at Fairmont Chateau LaurierResponded on June 7, 2022Thank you for sharing your valuable feedback with us. Rest assured that we take your comments to heart and we hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
31. LP

    LPelle

    1 review

    5.0

    1 review

    Dined on June 4, 2022

    overall5food5service5ambience5

    A must when you’re in Ottawa, either as a visitor or tourist in your own city.

    Zoe's at Fairmont Chateau LaurierResponded on June 7, 2022We are so pleased that you continue to enjoy your visits to Zoe's and we look forward to the next! Sincerely, Gregory Voge Director of Food and Beverage

    Report
32. OT

    OpenTable Diner

    Ottawa

    1 review

    5.0

    1 review

    Dined on June 3, 2022

    overall5food3service5ambience5

    Retirement dinner

    Zoe's at Fairmont Chateau LaurierResponded on June 7, 2022Thank you for sharing your 5 star rating with us and we hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
33. NK

    NancyK

    Atlanta

    3 reviews

    5.0

    3 reviews

    Dined on June 3, 2022

    overall5food4service5ambience5

    I really appreciated how sweet the staff were to my 9 year old grandchild. She really loved her experience.

    Zoe's at Fairmont Chateau LaurierResponded on June 7, 2022Dear Nancy, It is always a pleasure to receive compliments from our guests, particularly as they relate to our colleagues. We hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
34. DM

    DavidM

    Mexico City

    1 review

    5.0

    1 review

    Dined on June 2, 2022

    overall5food5service5ambience5

    We have a nice time having Tea at Zoe's. Sandwiches & desserts were so nice... Really your it was a lot of food, but when being on vacation, you can take time to enjoy, those, tea & place. Staff is so friendly while we were there, so we enjoyed our lunch time.

    Zoe's at Fairmont Chateau LaurierResponded on June 7, 2022Dear David, We agree that our afternoon tea is an experience not to be missed. Thank you for sharing your compliments and we hope to see you again soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
35. AZ

    AngelaZ

    Toronto

    2 reviews

    2.0

    2 reviews

    Dined on June 1, 2022

    overall2food1service4ambience5

    The food was so basic and slapped together. Tasteless. too many sweets and not enough sandwiches. Low quality I have been to high tea before in toronto and other cities and this tea was the least impressive I felt like it was profit gouging. I would not recommend

    Report
36. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on May 31, 2022

    overall3food4service2ambience2

    Most of the staff were very pleasant but two gave us the feeling of their being rushed and disinterested - pictures of our experience were poorly framed and taken by them in a rush. Table was small and crammed and we were disappointed at not getting to enjoy the view with the blinds being pulled down. We would have liked our scones to be warm. Other than that, the food was very good

    Report
37. OT

    OpenTable Diner

    Montreal

    4 reviews

    5.0

    4 reviews

    Dined on May 29, 2022

    overall5food5service5ambience5

    I went to the Afternoon tea experience with my mother for the Haïtian mothers day and we both loved it! The amuse geule were light and refreshing, and our server catered the experience according to our food restrictions and assured that we were comfortable the whole time there. We will be coming back!

    Zoe's at Fairmont Chateau LaurierResponded on May 31, 2022We are delighted that you and your mother enjoyed your Afternoon Tea experience. We hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
38. M

    Manemi

    1 review

    3.0

    1 review

    Dined on May 29, 2022

    overall3food3service4ambience4

    The service was good and friendly but it was very casual and didn't really match the upscale environment of a grand old hotel like this. The selection on our trays were almost all sweet, there were not nearly enough interesting savoury bites for balance. I was ready to pass out from sugar one hour in. The bites were prepared too far in advance - crackers/toast/bread were chewy, and other items had lost their sheen, looking instead dry on the outside from refrigeration. There is no way I would pay $150 (two adults) for that selection again. Overall it was good but disappointing.

    Zoe's at Fairmont Chateau LaurierResponded on May 31, 2022Thank you for taking the time to share your valuable feedback with us. Rest assured that we take your comments to heart. We hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food & Beverage

    Report
39. F

    Foodie1983

    Toronto

    1 review

    vip
    4.0

    1 review

    Dined on May 28, 2022

    overall4food2service1ambience5

    Prices are a bit to high. The hostess would not sit us in the table we requested. Even though it stayed empty the whole time that we were there.

    Zoe's at Fairmont Chateau LaurierResponded on May 31, 2022Thank you for taking the time to share your feedback with us. Rest assured that we take your comments to heart. We hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
40. C

    Caro

    1 review

    5.0

    1 review

    Dined on May 28, 2022

    overall5food5service5ambience5

    10/10. will definitely recommend. Great price for a great experience

    Zoe's at Fairmont Chateau LaurierResponded on May 31, 2022Dear Caro, It is always sucxh a pleasure to receive compliments from our guests and we hope to see you again soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report