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If we could give this restaurant more than 5 stars we would! Way above and beyond good service by server Kendall and manager Tim. It’s the little extras that make a restaurant stand out. If you are traveling and like Mexican food, you will not be disappointed. We will definitely be back when we return to Roseville.
Food was not as good as previous visits. Must have been an off night.
I used to be such a fan of this restaurant. It once was fantastic yet the last two visits have completely failed.
For whatever reason it downgraded itself, it was evident that this Zocalo location (there are several) was poorly managed, poorly staffed and the overall quality of the food and drink had become inferior and sub-standard.
If you do decide to dine at Zocalo, avoid mixed drinks. They are compromised and diluted. Stay with beer or wine.
There can be bad days at any restaurant and you simply take a bad component of the dining experience and reflect on all of the other positives. Yet, when every component of a dining experience fails, the restaurant has a management problem.
On this last visit (10/10/19) we found the restaurant poorly staffed. Our server was almost tossing items out because he was so overwhelmed with far too many tables to service. It would take 20 minutes to place a drink order. You would see a 'manager' walk the outdoor patio area and yet never jump in and assist his crew/employees. Or did he ever pass our table or check on the balance of the popular outdoor patio.
The ordered pitcher of Margarita's was just a pitcher of ice and Lime juice with a splash of tequila. A total waste of $40.00.
The entree's were delivered cold. Okay, maybe warm (sort of) for one of them. One was so bad that the cheese was still a cold hard ball as it had not been melted/heated.
It was sent back so they could heat it yet my wife was left to eat her entree. Some 20 minutes later, a new entree arrived. At that point my wife had nearly finished so we boxed up the other entree to take home.
Tortillas were never delivered.
In fairness, our waiter did comp the one bad entree.
As said, this used to be one of the very best Mexican restaurants in Northern California. Yet when you fail at every single aspect of a dining experience from staffing to quality, something is wrong.
Just not sure I could return again.
Wonderful food and service!
We enjoy food but wish was not so noisy with the very loud music
First time at Zocalo Roseville after frequenting Zocalo Midtown lots of time. Love the different ambiance while getting the same tasty food.
Great food and interesting decor but horrible service. 15-20 min to get water and another 15-20 to order. Once we were ready to pay the server dropped off a tablet thing to pay but never came back to get it and we couldn’t find someone to get a receipt from. I’d likely go back but knowing it’ll be an all night experience.
It’s was my first time at Zocalo and they more than met my expectations. The food was delicious, but they ran out of rice so it was just beans. Normally that would not be okay expect that I couldn’t complain cause the food was so good. It did finitely would a place I would recommend my friends to go to.
Zocalo’s is an amazingly delicious restaurant. They are
Very consistent on their food quality, quickness of food service and great drinks!
Always delish with great servers. Sangrias are perfect!!
It would’ve been nice if our server gave us a heads up that happy hour was about to end so we could’ve order more drinks at the happy hour price
Loved sitting outside.
They had heaters if you need but we didnt.
Had a great time celebrating my fathers retirement party. Thank you Zocalo for making everything go perfect!
Loved tht hostess Mackenzie! She was very professional, polite, and great at her job.
Jesus was outstanding!!
The food were too spicy! Everything from the chips and salsa and guacamole to the entire meal. It’s like they put so much jalapeño and hot sauce and we ended up drinking water and soda much more than taking a bite on our food. The service is always been excellent but this visit, we cannot stand the heat of the food.
I ordered the bowl. When I got it, half was ice cold and half was warm. I asked the server if it was suppose to be cold. She said no and took it back to the kitchen. She brought it back a minute later and said they mixed it together and warmed it up. Now it was all mushed together and the salmon was overcooked. I would not recommend getting any of the bowls on the menu.
We were pleasantly surprised by the overall atmosphere and the service was fabulous. We lived our waiter Anthony, he was the best and went out of his way!
Nothing to complain about. I have always enjoyed the food and service here along with the value.
Service was really bad. Waiter kept ignoring us. Food was mediocre
Good Food, Wonderful and Helpful Service. Outstanding Ambiance for a business or social\
Excellent as usual.
Took a group for their 1st time, they loved it. Beautiful setting with great food and service
My wife and I enjoyed a nice lunch on a beautiful autumn day. Food was great and plenty (not too much). Service was prompt and w/o delay. Will be back
Love that there are plenty of vegetarian options. The service was fantastic and we were able to get our “preferred” fable on the front patio. It’s in the corner and ou little dog loves it there. Love going there. The food portions are so generous that we actually had some to bring home. Great restaurant!
Great service very friendly and polite. The food was really good, and refreshing take on traditional Mexican food. We went to celebrate a special event with friends and we all had a wonderful time sitting outside with the heaters on. Just perfect
Good food, very loud music is playing. It makes it hard to talk.
Our server, Jes, is outstanding. Request her when you go there.
We had a great lunch with delicious food and the best server Jessica. The only down side was it was a company lunch without their amazing Margaritas. Love their drinks!
We made reservations for 5 for my birthday. Upon arrival of the first three of us, the hostess sat us in the far back corner of the patio at a two top... even so, there were already three of us! We explained that we have 5 (the other two were parking the car in the WORST parking situation EVER.) people. She moved us to a 4 top and said we could just throw another chair at the end of the table. This is after we walked past many open 6 top tables in both the front and back patio. No extra menus... no extra place settings... no politeness... nothing. Our server was friendly, but not able to be attentive because she was clearly manning a section too large for her abilities. We had to ask food runners for drink refills, had to ask more than three times to get water pitchers, and of the two drinks we ordered from the bar - one of them wasn't even the right drink! Not that we could have had it fixed... she never came back to the table until after the meal was nearly finished. It's difficult to be upset, we could see her busy with other tables... but being in the far back corner of the restaurant/patio, we were definitely out of sight and out of mind. For the price of the meal, the service was dreadful - even if the waitress was sweet. We also had to endure the clamor of empty kegs being thrown around aggressively behind us for a significant portion of our visit. While the food was good, it wasn't worth the expense for the experience.
Luv all the chips and salsa, margaritas too! Tried a new dish en mole and was delish! I always get the fish tacos!
Anthony was terrific! Very attentive, responsive and patient.
Really good food in a really nice setting. Portions are always so large, so while it is pricey you do get plenty for what you paid for. Great drink and beer selection. Perfect for date night.
Just a night out with the wife! As always, these folks made awesome food with great service! Thank you
The restaurant was very busy even though it was early evening. The server was attentive and the quickly prepared. The restaurant was celebrating Mexican Independence day which added some nice items to the menu and seemed to change the ambiance a bit.
Great service and food. A Friday night is always quite loud....but otherwise great experience.
As ever food, quantity, service personnel were wonderful. Noise level rather high making normal conversation difficult.
Great tacos and fast service