Zizzi - Cheltenham

Name: Zizzi - Cheltenham
Address: St James Church Suffolk Square, Cheltenham, Gloucestershire, United Kingdom, GL50 2DR
Telephone: 01242 252493
Price range: £25 and under
Rating: 4

4 (86)

£25 and under

Italian

St James Church, Suffolk Square, Cheltenham, Gloucestershire GL50 2DR

About this restaurant

Good for groups
Romantic
Good for special occasions

Located just outside the town centre, Zizzi Cheltenham is located in an old church so benefits from a special atmosphere and beautiful interior. We invite our customers to bring along their family and friends to join us in this spectacular double-floored setting, whether it be dining on our ground floor or relaxing with a drink on our upstairs bar!

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Additional information

Dining style
Casual Dining
Price
£25 and under
Cuisines
Italian
Hours of operation
Daily 12:00 pm–10:00 pm
Phone number
01242 252493
Website
http://www.zizzi.co.uk/venue/index/cheltenham
Payment options
Mastercard, Visa
Dress code
Casual Dress

Location
St James Church, Suffolk Square, Cheltenham, Gloucestershire GL50 2DR
Neighborhood
Cheltenham
Parking details
Street Parking

What 86 people are saying

Zizzi - Cheltenham reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

4.0

4.0 based on all time ratings

3.9Food
3.9Service
4.1Ambience
3.8Value

Noise • Moderate

86 Reviews

M
Matt
Gloucestershire/Wiltshire1 review
1.0
Dined on February 14, 2020
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 3
Arrived just before the booking time - we were made to wait five minutes whilst the assistant attempted to find our booking. We were shown to the table and we waited over 20 minutes - nobody to came to take a drinks order. We left after 20 minutes. It's a shame because this was a valentine's meal plan and the building was very nicely decorated - just a pity about the poor service. Fortunately there are lots of other nice restaurants nearby.
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l
lucyjc
Gloucestershire/Wiltshire3 reviews
1.0
Dined on January 23, 2020
1. Overall 1
2. Food 2
3. Service 1
4. Ambience 2
Arrived at 7 as per Opentable booking - Zizzi didn’t have a record of the booking for us so didn’t get a nice table and they didn’t know it was my daughter’s 21st, meaning she didn’t get birthday candles. Waited an hour for food. Chips missed off and only arrived when everything else nearly finished. Regularly had to get up to ask for more drinks/salt pepper etc. no one came and checked on us. Ordered a choc sundae for pudding, waited over 20 mins and finally a banana calzone arrived. Terrible service, food not amazing when it finally arrived. £103 for 4 people - not great!!
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OT
OpenTable Diner
Gloucestershire/Wiltshire1 review
4.0
Dined on December 15, 2019
1. Overall 4
2. Food 4
3. Service 4
4. Ambience 3
Lovely pizza, great service
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A
Alyssa
Denver / Colorado1 review
5.0
Dined on December 6, 2019
1. Overall 5
2. Food 5
3. Service 4
4. Ambience 5
The best part is the beautiful location inside an old church. The food was good too, but ultimately the building is the show stopper!
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OT
OpenTable Diner
Gloucestershire/Wiltshire1 review
3.0
Dined on November 29, 2019
1. Overall 3
2. Food 3
3. Service 1
4. Ambience 2
Initially the service was ok, but we waited over half an hour to place an order for our dessert; in the end we gave up and decided to get the bill; it took over 10 minutes to get the attention of the waiter.
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OT
OpenTable Diner
Warwickshire6 reviews
2.0
Dined on November 23, 2019
1. Overall 2
2. Food 3
3. Service 2
4. Ambience 4
Reason for low score is due to having to wait nearer 2 hours for our food due to the staff “forgetting” to put our order through. Being sat there for so long waiting before it was even realised you would have thought with relevant care and attention someone would have noticed. Although we got some discount in the end after a number of conversations it didn’t seem to much of a big deal that we had waited nearer 2 hours.
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D
Delbert
Gloucestershire/Wiltshire2 reviews
1.0
Dined on September 25, 2019
1. Overall 1
2. Food 2
3. Service 1
4. Ambience 1
Terrible experience with the restaurant failing to mention the 150 school party they had booked in, delaying service and creating complete havoc with both customers and the staff. Fish had to be returned and the replacement was just as bad finalised with a new condescending manager saying after we had listened to his pre rehearsed patter that he wouldn’t charge for the inedible fish! A free glass (1) of Prosecco, not charging for 1 round of drinks and the smarmy attitude of the manager didn’t make up for the ruined evening. Great work!!!
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OT
OpenTable Diner
Gloucestershire/Wiltshire1 review
5.0
Dined on July 8, 2019
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
A fabulous meal in a truly memorable setting. The service was second to none and our waiter was very friendly and professional. We could not decide between the food, ambience or service, they were all just amazing!! 5* is too few for Zizzi Cheltenham!
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M
Mike
London4 reviews
3.0
Dined on January 3, 2019
1. Overall 3
2. Food 1
3. Service 3
4. Ambience 2
Food was very poor. If I wasn't with a working lunch would have sent it back.
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BM
BrendanM
New York City2 reviews
5.0
Dined on December 20, 2018
1. Overall 5
2. Food 4
3. Service 5
4. Ambience 5
Great location in the old church ... food and atmosphere always good..
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FAQs

Zizzi - Cheltenham does offer delivery in partnership with Uber Eats.

Zizzi - Cheltenham is rated 4 stars by 86 OpenTable diners.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable booking network. To check availability, please contact them directly.

Is this your restaurant?

Claim this listing

St James Church, Suffolk Square, Cheltenham, Gloucestershire GL50 2DR

Additional information

Neighborhood
Cheltenham
Hours of operation
Daily 12:00 pm–10:00 pm
Price
£25 and under
Cuisines
Italian
Dining style
Casual Dining
Dress code
Casual Dress
Parking details
Street Parking
Payment options
Mastercard, Visa

Website
http://www.zizzi.co.uk/venue/index/cheltenham
Phone number
01242 252493

Zizzi - Cheltenham

About this restaurant

Not available on OpenTable

There’s more to explore

Additional information

Menu

What 86 people are saying

Overall ratings and reviews

FAQs

Does Zizzi - Cheltenham offer delivery through OpenTable or takeout?

How is Zizzi - Cheltenham restaurant rated?

Not available on OpenTable

Additional information