Zinicola

4.4
291 reviews
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$31 to $50
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Italian
Zinicola is located in Ballantyne Village across from Ballantyne hotel. Stop by and enjoy our modern Italian food by Chef and owner Richard Cranmer.
We make our pastas from scratch, just like my Nonna.

www.zinicolaitalian.com


Zinicola also has a full bar, great wine and cocktail list. Located in front of the restaurant, a new patio with its own bar lends more seating.

Zinicola is great for large groups, meeting, parties, and private dining.
What 291 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.4
service
4.4
ambience
4.2
value
Noise · Moderate
77% of people would recommend it to a friend
5
4
3
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D
Charlotte
132 reviews
Dined 2 days ago
Overall 5food 5service 5ambience 5

Simply outstanding. This is a hidden gem. Go, atypical of what you would expect. This is a favorite go to for upscale Italian food in Charlotte.

You can get everything from Pizza, Pasta, meat and all top of its class.

Zinicola
Responded 7 hours ago

Thanks for the five stars, Dick! We're proud to be among your favorites.

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S
Charlotte
9 reviews
Dined 3 days ago
Overall 4food 4service 3ambience 4

The food was very good and our waiter was very informative about the specials and entrées on their menu. The only complaint I have is that we ordered a second drink and we waited for more than 20 minutes to get them. We were just about finished with our dinner by the time we did and that was a bit disappointing

Zinicola
Responded 7 hours ago

Thank you for reviewing your visit! We do apologize for the wait, but are pleased to know you enjoyed your meals. Please join us again soon!

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MA
Charlotte
19 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 5

We arrived about 1/2 hr before our reservation so that we could have a pre-dinner drink. The bartender was friendly and attentive. Our experience with the whole waitstaff was wonderful. The food was VERY good and the prices were very reasonable. We will definitely be going back there!

Zinicola
Responded 7 hours ago

MaryAnn, thank you for the fantastic review! Your feedback is much appreciated, and we look forward to seeing you more often!

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f
Charlotte
10 reviews
Dined on July 6, 2019
Overall 2food 2service 4ambience 5

None of he dishes ordered had seasoning . Everything was Very bland. The potato gnocchi was over cooked.

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P
Charlotte
40 reviews
Dined on June 30, 2019
Overall 5food 5service 5ambience 5

This place is amazing! Great staff and food!

Zinicola
Responded on July 8, 2019

Thank you for your review! Please visit again soon.

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SS
Charlotte
6 reviews
Dined on June 28, 2019
Overall 3food 3service 1ambience 4

The service was very poor. The waiter wasn't aware that we were his table. No water, no drink request for at least 10 minutes after being seated. The hostess was very friendly but that did not make up for the poor service. We order the calamari and brushetta for appetizers. The calamari was good the brushetta was not. Portion size is small for the price and their wine is somewhat overpriced. $25 corkage fee is also a bit much.

Zinicola
Responded on July 1, 2019

Thank you for reviewing your visit. We certainly appreciate all the feedback you've shared here, and hope you'll decide to join us again for a much better experience.

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CL
New York Area
3 reviews
Dined on June 22, 2019
Overall 3food 3service 2ambience 3

This was my first time dining here and I would not go back. Had a reservation at 7:00 and was seated right away (we were a little surprised at how empty the restaurant was for a Saturday night). No one came by to greet or take our drink order so after 10 minutes we went back and asked the hostess to send someone over and it took an additional 5 minutes after that before someone came by. The service continued to be extremely slow and the waiter was clearly more interested in the table next to ours, perhaps anticipating a larger bill and therefore tip. Asked if we wanted bread three times and failed to bring any at all. The food was average. We had the sausage and broccoli rabe pizza which was lukewarm at best. My daughter had the seafood pasta dish and seemed to like it. My wife had the grouper and while the fish was good, the sides were not and there was a streak of puréed artichokes on the plate which was an unappetizing color or green. I had the filet of beef which was ok but at a price of $45 I expected much better. The accompanying peppercorn sauce had virtually no flavor. I would not recommend.

Zinicola
Responded on June 26, 2019

Dear Guest, thank you for taking the time to review your recent visit. We of course regret to hear of the issues you've described, but appreciate you bringing them to our attention so we may address them. We'd very much enjoy the chance to serve you again, and hope you'll give us another shot in the future to really impress you.

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OT
Chicago
2 reviews
Dined on June 16, 2019
Overall 5food 5service 5ambience 4

This was my first time and the restaurant is a very large space, but we were there early so there weren’t many (I imagine if its full it would be loud). Our waiter was Tom and he was very helpful with explaining the dishes and various flavors. He was patient with my father (it was father’s day). The food was delicious! Meatball appetizer was fabulous! I had the special which was very good, others in the party had eggplant parmesan which was very good, and the black fettuccine with seafood which my father really enjoyed! I will definitely return!

Zinicola
Responded on June 19, 2019

Thank you for celebrating with us! We're thrilled everyone had such a wonderful time, and we look forward to serving you and yours again very soon!

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SH
Charlotte
1 review
Dined on June 15, 2019
Overall 3food 3service 4ambience 4

I thought the prices were to high for quality. The pasta was leathery and there wasn't a lot of seafood in the entree I ordered. The bruscceta waaa very different from what I've had in the past and not that good. The ambiance was lovely. The noise level was reasonable even for those of us with hearing problems. Not impressed overall.

Zinicola
Responded on June 18, 2019

Sharone, thank you for reviewing your visit. We certainly appreciate all the feedback you've shared here, and hope you'll decide to join us again for a true 5-star experience.

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BK
New York Area
1 review
Dined on June 14, 2019
Overall 5food 5service 5ambience 5

Great atmosphere, staff very friendly and accommodating regarding dietary restrictions.

Zinicola
Responded on June 18, 2019

Betty Ann, thank you for joining us! We hope to serve you again soon.

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OT
Dallas
1 review
Dined on June 10, 2019
Overall 5food 5service 5ambience 5

What a terrific evening and dinner to celebrate our daughter’s graduation. Outstanding all the way around - food, service, and atmosphere.

Zinicola
Responded on June 12, 2019

Thank you for your 5-star rating, and congratulations to your daughter! Your review is much appreciated.

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L
Charlotte
17 reviews
Dined on June 8, 2019
Overall 3food 5service 3ambience 3

We found the food to be very good, however, it took a long time for it to be delivered to our table, seems like the kitchen is not big enough to handle a full house which was the case that night. One of us ordered a fish dish and the portion seemed rather small for the price.

Zinicola
Responded on June 12, 2019

Thank you for reviewing your visit! We do apologize for the wait, but are pleased to know you enjoyed your selections. Please join us again soon!

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OT
1 review
Dined on June 8, 2019
Overall 5food 5service 5ambience 5

Birthday dinner on a Saturday night got sat right away. Service was top notch and food was incredible. This place is a can’t miss in the ballantyne area for Italian food.

Zinicola
Responded on June 12, 2019

Thank you for celebrating with us! We're glad everyone had a wonderful time!

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LB
Western NC
4 reviews
Dined on June 7, 2019
Overall 5food 5service 5ambience 5

Everything was great. We had calamari, octopus and burrata for apps. They were all delish. The basil martini was also great, very refreshing and not too sweet.

For the main course we had NY strip, Bronzino, black spaghetti, and I think someone had the grouper special. Everything was really good. Done mixed reviews on the black spaghetti - it’s made with squid ink and the fishy flavor was a little much for some.

They also fixed one of the kids a special pasta with butter, olive oil and cheese and they loved it.

Service was phenomenal, very helpful and accommodating.

Zinicola
Responded on June 12, 2019

Leslie, thank you for leaving such a fantastic review! It's a delight to know you enjoyed yourselves, and we hope to serve you and yours again.

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OT
New York Area
22 reviews
Dined on June 7, 2019
Overall 5food 5service 5ambience 5

Our server, Niour, was most knowledgeable of the menu & was prompt. A lovely booth table & all worth a perfect evening!

Zinicola
Responded on June 10, 2019

Thank you for your 5-star rating! Please join us again!

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SC
Charlotte
5 reviews
Dined on June 1, 2019
Overall 4food 4service 5ambience 4

Excellent service and a wonderful birthday meal! We will definitely be back! The meatballs and tiramisu were standouts.

Zinicola
Responded on June 4, 2019

Shauna, thank you for celebrating with us! Your review is much appreciated!

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FD
Charlotte
29 reviews
Dined on May 30, 2019
Overall 4food 3service 5ambience 4

Beef Ossi Buco was under seasoned and underwhelming.

Canoli was good but not noteworthy

Wine list was very good

Meatballs were very good as well as the octopus

Zinicola
Responded on June 3, 2019

Thank you for visiting! We hope for the chance to serve you again soon.

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CS
1 review
Dined on May 26, 2019
Overall 4food 5service 3ambience 4

Family and I ate hear for dinner. The food was amazing. Wait staff was good, not great. Owner/manager stopped to check on us a couple of times (nice). The wait staff/owner/manager needs some education on their wine list as they were not able to help us much in picking a wine. Otherwise, great meal.

Zinicola
Responded on May 29, 2019

Chad, thanks for reviewing your visit! We certainly appreciate all the feedback you've shared here, and hope to serve you and yours again soon.

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SM
Charleston
3 reviews
Dined on May 19, 2019
Overall 5food 5service 5ambience 5

This is HANDS DOWN one of the BEST restaurants in Charlotte. The staff is so attentive and being that this was our anniversary- we felt so special! Our waitress, Brittany was incredible. She was menu knowledgeable and super kind. The manager, Christie was genuinely there to make sure we had a great experience. Get the arancini as an app!!! Thank you everyone for making our day so memorable! BRAVO

Zinicola
Responded on May 22, 2019

Shannon, we're proud to be among your favorites! Thanks so much for choosing to celebrate with us. We look forward to seeing you again soon!

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L
1 review
Dined on May 18, 2019
Overall 5food 5service 5ambience 5

I think we were all pleasantly surprised. The calamari appetizer was flash fried and not too heavy. The pasta with the clams (special) was also lighter than one might expect and the portions weren't huge. The pasta on that was al dente - really nice, a little firm, just perfect. Two of us also got the pasta with bolognese sauce - excellent and two of us got the pasta with seafood - also impressive. Our waiter was from the Ukraine and had a real conversation with us about politics. He was informed and excited to share. He asked if we'd like to meet the owner, we said yes and we did meet him. Very nice, shared with us that the restaurant's name is his mother's maiden name and many of the recipes go back a generation or two. Also thought it was very nice that the wait staff split two dishes for us so we didn't have to do it ourselves and thankfully we weren't charged. We were a vibrant group and it felt comfortable!

Zinicola
Responded on May 21, 2019

Thank you for taking the time to share such an exceptional review! We're delighted to know your recent visit was so memorable, and we look forward to having you back again very soon!

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F
Charlotte
46 reviews
Dined on May 16, 2019
Overall 2food 2service 4ambience 3

Aggressively mediocre. Seafood hard to find in the dishes and what was found was overcooked. Very disappointed.

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PG
Charlotte
1 review
Dined on May 15, 2019
Overall 4food 4service 3ambience 4

We were there for a business dinner and were put in an area where we had the place to ourselves making for great business discussions. Food was delicious.

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BT
San Francisco
1 review
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

Mother’s day

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K
1 review
Dined on May 12, 2019
Overall 3food 3service 4ambience 4

Our server was very personable and took good care of us. However, the entrees took a long time to arrive. On the plus side: bread before the meal was excellent and the mushroom risotto was very good. Pastas reported to be made in house were disappointing. We ordered both the spaghetti marinara with added meatballs ($4 each for a plum-sized meatball) and the Tagliatelle Bolognese. The tagliatelle was undercooked and more like lasagna noodle sheets rather than wide ribbons of pasta. The marinara sauce was extremely salty to the point that it was nearly inedible for our son and the portions were TINY! Price isn't cheap, either.

Zinicola
Responded on May 16, 2019

Kelly, thank you for taking the time to review your visit. We do apologize your meal left anything to be desired, and appreciate you bringing your concerns to our attention. Please join us again to give some of our other specialties a try.

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OT
New York Area
1 review
Dined on May 12, 2019
Overall 3food 2service 1ambience 3

Service was friendly but horrible. Food was disappointing. Overall I’m sad as I really wanted this to be my new neighborhood spot.

Zinicola
Responded on May 16, 2019

We are sorry your experience did not meet your expectations. We appreciate you giving us a try, and hope you will visit again so we can show you a true 5-star experience. Thank you.

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OT
Charlotte
2 reviews
Dined on May 12, 2019
Overall 4food 5service 5ambience 4

The restaurant is great. I was a little disappointed to only have the limited menu for Mother’s Day. I will go another time so that I can have access to the full menu.

Zinicola
Responded on May 21, 2019

Thank you for visiting! We hope to serve you again soon.

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LT
Charlotte
1 review
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

This is a really great restaurant. Prices are reasonable, the find is outstanding and the service is very good. However, there were a few areas that could use a little improvement. I wish the waiter would have asked if we wanted another drink. We ordered mamosas and they arrived promptly but when we were finished they just took the glasses away. No one asked if we wanted another one. Oh well. I was also annoyed that the food did not arrive at the same time. Everyone except me was served and we had to track someone down to ask about it. It was delivered about five minutes later. I ordered from the menu with no special requests or anything. I made the reservation for this special mother’s day lunch and they didn’t bring my dish. No apologies or anything. Otherwise the service was very good. They need better gluten-free options besides salad, too.

Zinicola
Responded on May 16, 2019

Linda, thank you for sharing your review. We do apologize for the wait, but are pleased to know you enjoyed yourself overall. We look forward to having you back again for another delicious meal.

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MD
Charlotte
2 reviews
Dined on May 12, 2019
Overall 5food 5service 5ambience 4

Great service and delicious food. Grateful they were open for lunch on Mother’s Day (usually, not open for weekend lunch). Wine prices a little high, I thought.

Zinicola
Responded on May 16, 2019

Thank you for your 5-star rating! We hope for the chance to serve you again soon.

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SK
New York Area
2 reviews
Dined on May 12, 2019
Overall 2food 3service 2ambience 4

It's a beautiful place and food was tasty.
I would not recommend it for a holiday though. Mothers Day specials were limited to pastas, pizzas and sandwiches and the service was definitely slow. A little disappointing. Will have to try it for dinner on another day.

Zinicola
Responded on May 16, 2019

Thank you for celebrating with us! We certainly appreciate all the feedback you've shared here, and look forward to seeing you and yours again soon.

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BM
Atlantic City
1 review
Dined on May 12, 2019
Overall 3food 4service 3ambience 3

It is so strange to go to an Italian restaurant that did not provide any bread for the table.

Zinicola
Responded on May 16, 2019

Brian, your feedback is appreciated. We hope you enjoyed your experience otherwise, as we look forward to being able to serve you again.

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JG
Charlotte
3 reviews
Dined on May 11, 2019
Overall 5food 5service 5ambience 4

Pasta Al Forno was excellent, as was the Gnocchi, and scallop appetizer. Calamari was strangely under-seasoned, but that is literally my only negative comment about the food. Nutella Creme Brulee was life changing. Service was a little over-attentive (we were told 9 times to ask if we needed anything, which was a touch excessive).

Bar was good, although a little warm with the pizza oven right there. The restaurant space didn't have a ton of character, but this is Ballantyne and character is hardly something many places here have.

Zinicola
Responded on May 16, 2019

We are happy you were satisfied with your experience, Joe. We are glad you enjoyed the Pasta Al Forno and Gnocchi. We will be sure to look into the Calamari issue. We hope you will decide to join us again for another delicious meal. Thank you.

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JC
1 review
Dined on May 4, 2019
Overall 5food 5service 5ambience 5

The octopus appetizer was fantastic and the salads were also great. Our waiter was very knowledgeable and gave great recommendations. We will definitely go back again.

Zinicola
Responded on May 8, 2019

Janice, we're glad you enjoyed yourself! Thanks for your review, and we'll see you again soon!

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BB
Charlotte
30 reviews
Dined on May 2, 2019
Overall 5food 5service 5ambience 5

Emily was an excellent server.

Zinicola
Responded on May 6, 2019

We think so too, Bart! Thanks for your review.

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J
Charleston
13 reviews
Dined on April 29, 2019
Overall 5food 5service 5ambience 5

Excellent food and personalize service

Zinicola
Responded on April 30, 2019

Thank you, Judi!

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D
Charlotte
133 reviews
Dined on April 22, 2019
Overall 5food 5service 5ambience 5

Love this place. A neighborhood gem. Atypical Charlotte. Stop what your doing and make a reservation. You won’t regret it

Zinicola
Responded on April 23, 2019

Dick, thank you for your review and recommendation! Please join us again soon.

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n
San Francisco
9 reviews
Dined on April 21, 2019
Overall 5food 5service 5ambience 5

Great meal and reasonable ...a keeper !

Zinicola
Responded on April 25, 2019

We're glad you think so!

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E
Greensboro
3 reviews
Dined on April 19, 2019
Overall 5food 5service 5ambience 5

This place was fantastic. Would definitely recommend. Meatballs, arancini, octopus and calamari were great. Bolognese and carbonara were delicious. We also had two pizzas: sausage and broccoli rabe and prosciutto and arugula. They were also fantastic. Our server (Noir) was very helpful and recommended some great dishes and wine. Would give this place 10/10 for food, service and atmosphere.

Zinicola
Responded on April 22, 2019

Erin, thank you for your review and recommendation! It sounds as though you enjoyed a truly memorable meal with us, and we look forward to many more!

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Charlotte
22 reviews
Dined on April 12, 2019
Overall 5food 5service 5ambience 5

One of our favorite restaurants!
Food and service is ALWAYS WONDERFUL😁

Zinicola
Responded on April 16, 2019

We're proud to be one of your favorites! See you next time!

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C
Charlotte
50 reviews
Dined on April 11, 2019
Overall 5food 4service 5ambience 4

We loved our server, he was fantastic, most helpful and attentive.
The food was tasty and delivered hot! My only recommendation for
the chef would be a bit more seasoning and a bit of salt. Although good,
I think it could be great with just some simple seasonings.

Zinicola
Responded on April 15, 2019

Cher, thank you for your review! Please visit again soon to give some of our other specialties a try.

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a
1 review
Dined on April 11, 2019
Overall 2food 1service 5ambience 5

food was extremely over priced for what I got—a tiny salad and salmon....won’t recommend nor return.

Zinicola
Responded on April 15, 2019

Andreaw, we are sorry to hear our food and prices were not what you anticipated. Thank you for your time and feedback.

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