Zinicola

4.5
592 Reviews
$31 to $50
Italian
Zinicola is located in Ballantyne Village across from Ballantyne hotel. Stop by and enjoy our modern Italian food by Chef and owner Richard Cranmer.
We make our pastas from scratch, just like my Nonna.

Our menu changes seasonally

www.zinicolaitalian.com


Zinicola also has a full bar, great wine and cocktail list. Located in front of the restaurant, a new patio with its own bar lends more seating.

Zinicola is great for large groups, meeting, parties, and private dining.

Offers

  • Best Happy Hour In Charlotte

    Multiple dates available

    Tue 12:00 PM - 2:30 PM

    Happy Hour Food Menu 4-7pm everyday, Tuesday half off wines, Wednesday half off drafts and buy one get one pizzas, Thursday $4 titos,

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Distancing maintained in common areas
Screening
  • Sick staff prohibited in the workplace
What 592 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.6
service
4.5
ambience
4.3
value
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RB
RootyB
2 reviews
Dined 2 days ago
Overall1food1service2ambience2

Food was prepared days in advance, pasta was hard, service was mediocre.

JC
vipJohnnyC
Charlotte
89 reviews
Dined 4 days ago
Overall2food2service4ambience3

Disappointed is the best way to describe it. It has been awhile since I dined there and the quality has changed. The salad and meatball appetizers were bland and needed a lot of salt and pepper to give them any taste. My eggplant lasagna was ok, but not memorable. Once again just bland learning towards tasteless. I won’t rush back. Our server Logan was professional and competent.

2
vip2citizenships
Charlotte
99 reviews
Dined on September 18, 2021
Overall3food3service5ambience3

The food was certainly tasty but the portion size for entrees is very random. The scallops w/tortellini, when served, looked like what was left over after dinner. However the appetizer (meatballs, calamari, arancini) portions were plentiful. Good thing we ordered apps! I've been to other Italian restaurants that I enjoyed more so probably won't be coming back but since this is my opinion, I'm going to recommend it.

OT
vipOpenTable Diner
Orlando
7 reviews
Dined on September 17, 2021
Overall5food5service5ambience5

The food is always delicious but the service is so spectacular- that’s what makes us come back!

KD
KwanaD
New York Area
1 review
Dined on September 14, 2021
Overall5food4service5ambience5

The food is always great overall. My Tortellini was flavorful but to al dente

n
none
Charlotte
23 reviews
Dined on September 9, 2021
Overall3food2service5ambience4

The service was very professional and pleasant. The menu was quite exciting and interesting but the food ended up being rather bland. For example, the Caesar salad was presented with good Parmesan cheese slices and white anchovies but the salad dressing had no flavor. The tomato sauce on my chicken Parmesan was rich but, again, there was very little flavor to it. The chicken was also very tough and difficult to cut. The desserts of crème brûlée and pistachio gelato were very good.

OT
OpenTable Diner
Columbus
2 reviews
Dined on September 8, 2021
Overall5food5service5ambience5

As always great food and service!

c
clmnc1
Raleigh
3 reviews
Dined on September 4, 2021
Overall4food4service4ambience5

The food is very good. We ordered the fried calamari. It was tender and not heavily battered. My husband had the seafood rigatoni. He said he would definitely order it again.

SM
StephanieM
New York Area
28 reviews
Dined on September 2, 2021
Overall5food5service5ambience5

Great service and food. Wonderful evening eating outside.

R
Riann
1 review
Dined on August 28, 2021
Overall5food5service5ambience5

Great food, EXCELLENT service! The calamari was the best I have had!

Zinicola
Responded on September 7, 2021

We're thrilled to know you enjoyed our food and services here! Thank you for the wonderful feedback.

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KK
KristinaK
New England
1 review
Dined on August 28, 2021
Overall5food5service5ambience5

All of our food was excellent. Our waiter was busy, but very attentive. He was very nice to our children and was very welcoming. It didn’t feel like tables were too close which was also very nice. All of the food and wine is very reasonably priced.

Zinicola
Responded on September 1, 2021

Thank you for your kind recognition of our dedication to ensuring every experience with us is exceptional! We value your feedback and insights and want to thank you for taking the time to share your experience with others. We look forward to welcoming you back again sometime soon.

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OT
vipOpenTable Diner
New York Area
11 reviews
Dined on August 21, 2021
Overall5food5service5ambience5

We had a wonderful server namer Noir who did a fabulous job serving us!! Food was absolutely fabulous and the ambiance was superb! Highly recommend!!

Zinicola
Responded on August 24, 2021

Thanks for the wonderful review and kind words, we'll be sure to pass them along to Noir. We appreciate the recommendation and look forward to welcoming you back again soon.

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OT
OpenTable Diner
New York Area
1 review
Dined on August 21, 2021
Overall5food5service5ambience5

Great food and service!

OT
OpenTable Diner
Charlotte
4 reviews
Dined on August 18, 2021
Overall5food5service5ambience5

We dined here for my sister’s bday, she LOVES Italian. We started off the meal w their delicious focaccia bread, calamari, and octopus. All of our appetizers came out quick and were sooooo yum. For my meal I ordered the Margherita pizza and requested a little balsamic glaze overtop, everyone should try this it’s FAB. Everyone loved their meals and our waiter was AMAZING! They even threw in a free slice of their delicious tiramisu to help us celebrate. We will definitely be back again :)

Zinicola
Responded on August 23, 2021

We're proud you chose us to celebrate with! Thank you for sharing the wonderful experience you had with us. We're so glad to know everything was just to your liking and we value your insights. Thank you for the great review!

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DS
DavidS
Charlotte
17 reviews
Dined on August 14, 2021
Overall4food5service5ambience4

Good menu variety for an “Italian” restaurant and everything was prepared well and was tasty.

Zinicola
Responded on August 17, 2021

We appreciate your great feedback! We're glad you enjoyed a delicious meal with us and we hope to welcome you back again soon.

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OT
OpenTable Diner
Charlotte
1 review
Dined on August 14, 2021
Overall4food4service5ambience4

Waitress was good, just the right amount of attentiveness. Food was delicious, but could have been hotter.

Zinicola
Responded on August 16, 2021

We're glad to hear that your service was excellent and look forward to welcoming you back again soon!

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FL
FoodLover8
Philadelphia
40 reviews
Dined on August 11, 2021
Overall4food3service3ambience4

Pasta dish was bland. We also ordered the meatballs as appetizer and they didn’t had much flavor either.

Zinicola
Responded on August 16, 2021

We appreciate you taking the time to leave a review and provide feedback on your recent experience. We hope we can welcome you back again soon to provide a 5-star experience.

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TS
TanyaS
1 review
Dined on August 10, 2021
Overall4food3service4ambience4

This is obviously an upscale Italian restaurant. The service and presentation of the food was excellent. A few dishes were very good e.g., the salad with beets. Other dishes were just a bit less than expected. The spaghetti carbonara was too salty and didn't have the soft flavor of butter and cream that was expected. The sauce in the seafood with penne pasta overwhelmed the seafood. I would recommend some tweeking of some of the recipes to bring all of the food up to the rest of the restaurant's quality.

Zinicola
Responded on August 16, 2021

Tanya, thank you for your review! We're so glad to hear how much you enjoyed the salad with beets. We will be sure to look into the dishes you mentioned and appreciate your feedback.

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EM
EMB17
1 review
Dined on August 10, 2021
Overall2food4service2ambience3

Made a reservation for a birthday, party of 5 on a Tuesday. Requested a quieter table. Our son and his boyfriend arrived before us they were sat in middle right by the bar. We ordered drinks and an appetizer for the table. The dirty plates and appetizer platter was not cleared as entrees were delivered. Then the hostess cleared some of it not the waiter. Other tables had bread service we were offered none. It felt like we were a bother to them. No mention of happy birthday or thank you for celebrating with us. So we left after our entrees. The food was good but the service was not. So many other places to go in Charlotte will not bother going back there.

Zinicola
Responded on August 19, 2021

We're sorry to hear about your dining experience. We pride ourselves on providing a delicious meal alongside great service and we apologize that this was not reflected in your meal. We will be looking to your concerns and hope you will give us another chance in the future.

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SL
SusanL
Tampa
4 reviews
Dined on August 6, 2021
Overall5food4service5ambience5

We were celebrating a bride-to-be sister's dinner. With Covud, some were hesitant about crowds. Zinicola went out of their way to make sure we comfortable with seating arrangements. Food was very good, even though (sadly) the Branzino was sold out the recommended substitutes were very good. Our server was excellent: professional, attentive, friendly and provided excellent service.

Zinicola
Responded on August 12, 2021

Thank you for choosing us to celebrate with! We're glad to know you felt comfortable and enjoyed a great experience with us. Thank you for sharing your feedback and insights, we look forward to all your future visits with us.

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L
vipLeighb
Tampa
32 reviews
Dined on July 31, 2021
Overall5food5service5ambience5

The Chicken Parmesan was fantastic! So well executed it was that I was sad when I finished the entire serving. The housemade spaghetti pasta was perfect in texture, and cooked perfectly al dente. Then there was the Marinara…bright taste, bright tomato red colour, not too tart, not too sweet. We sopped up the remaining sauce with the delicious bread. If I lived here, this would be my go-to Italian restaurant for the perfect Chicken Parm.

Zinicola
Responded on August 5, 2021

Thank you for the great review! We're so glad to hear how much you loved our Chicken Parm and look forward to welcoming you back again for more, next time you are in town.

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SH
ShaH
Western NC
4 reviews
Dined on July 30, 2021
Overall5food5service5ambience5

Our server, Julia, was spectacular. She made our dining experience the best.

Zinicola
Responded on August 5, 2021

ShaH, we're so glad to hear that Julia made your dining experience a great one! We'll be sure to pass along your kind words.

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OT
OpenTable Diner
Charlotte
1 review
Dined on July 28, 2021
Overall5food5service5ambience4

We had a great Anniversary dinner!!

Zinicola
Responded on August 2, 2021

We're glad to know that you had a wonderful Anniversary dinner dining with us and Happy Anniversary!

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S
vipStinky
Charlotte
15 reviews
Dined on July 24, 2021
Overall2food1service3ambience3

I have been to Zinicola pre-Covid and thought it was very good.
Return there for the first time since Covid and was extremely disappointed. We started with Arancini and Caesar salad which were OK. But then came the next course a margarita pizza which was barely cooked and not very good. The scallop appetizer was just awful. Two scallops barely the size of a quarter over cooked and fishy smelling for $16! If the waitress had ever come back to the table to ask us how our food was we would’ve been more than happy to tell her but never saw her again until she brought us the check.

Not sure I’d go back. Very disappointed.

Zinicola
Responded on August 5, 2021

We are disheartened to read this review, as we pride ourselves on serving the best, authentic Italian cuisine. We hope we can welcome you back again soon.

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CM
vipChristineM
Charlotte
3 reviews
Dined on July 23, 2021
Overall3food2service5ambience5

The service and atmosphere were great. I really feel for any restaurant staff these days. We tipped 30% just because we appreciate anyone that shows up for work right now. The Caesar salad was wonderful. My teen daughter didn’t leave a leaf on her plate. The carbonara was extremely salty though. I tried to pour in some of my drinking water to dilute it, but it was just too much salt. My husband only ate about 1/3 of his veal. We didn’t say anything to the waitress though because we didn’t want her to feel pressure to remove anything from the bill. Like I said, we just appreciated she was there. Hopefully, this was just a one off. We’ll probably try it again on another day.

Zinicola
Responded on August 2, 2021

Christine, thank you for providing feedback on your recent dining experience. We work hard to make sure we are serving the best quality dishes on a consistent basis and are sorry to hear your meal fell below expectations. We hope to welcome you back again soon, as we know we can provide a wonderful meal.

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DS
vipDiwakarS
New York Area
16 reviews
Dined on July 16, 2021
Overall5food5service5ambience5

Great Italian food and good wine list. Been here several timez

Zinicola
Responded on July 20, 2021

We appreciate the 5-stars and are so glad to hear how much you enjoy dining with us. We'll see you again soon.

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LW
LWhite
San Francisco
11 reviews
Dined on July 16, 2021
Overall3food3service3ambience4

Our meal was unexceptional. The halibut was a little dry, the sauce was bland.Our server kept reaching in front of my face to serve across the table. The cocktails seemed reasonably priced but turned out to be small pours.

DB
DavidB
Denver
1 review
Dined on July 14, 2021
Overall4food5service5ambience5

We always go back and wonderful spot!

Zinicola
Responded on July 20, 2021

It's always a pleasure having you in to dine with us, David! We look forward to the next time.

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DR
DonaldR
Charlotte
3 reviews
Dined on July 14, 2021
Overall4food4service5ambience5

Good all the way around. Pizza is excellent. Prices were reasonable. Service was excellent. Ambiance was very modern/cool. Solid all the way around.

Zinicola
Responded on July 19, 2021

Donald, we're glad to know that your dining experience was a great one! We look forward to welcoming you back again soon

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RA
RahelA
1 review
Dined on July 13, 2021
Overall4food4service4ambience4

Our server was attentive, the grilled half chicken didn’t come with legs, but it was delicious. The restaurant has sever choices for ppl with food allergies and my daughter who is allergic to eggs was able to enjoy desert.

Zinicola
Responded on July 16, 2021

Thanks for the great review, Rahel. We're glad to hear that you and your family had a great experience dining with us! We'll see you again soon.

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Z
Zoltoc
Charlotte
38 reviews
Dined on July 10, 2021
Overall4food3service3ambience3

Dinner with friends.
The focaccia was burned on the bottom.
Both couples ordered the special appetizer, scallops with crispy pork belly and sage butter with asparagus. The pork belly was not crisp but burned. The sage butter was four miniscule drops at the corners of the plate. The mains were good. The fettuccine carbonara and bucatini with clams were both excellent although both plates of carbonara contained sizable portions of inedible onion skin and no shell bowl was provided for the clam shells. The veal Milanese was very good. Although we requested no accommodation be made for the onion skins, the restaurant removed the cost of one carbonara. We did not have dessert. It appears the restaurant is still struggling a little in the aftermath of COVID-19 to get appropriate levels of staffing and expertise.

Zinicola
Responded on July 14, 2021

Zoltoc, thank you for taking the time to provide feedback on your dinner with your friends. We appreciate the feedback and are always working to improve. We will be sure to use this review as a means to do so. We look forward to welcoming you back again soon.

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C
Cerise
Raleigh
1 review
Dined on July 10, 2021
Overall5food5service5ambience5

What a wonderful, quiet date night experience. Our server was very kind and attentive. We drank a lot of water, and our glasses were never empty. The food was excellent. Will definitely be coming back! 👍🏻

Zinicola
Responded on July 14, 2021

Cerise, we're glad to hear that your dining experience was worthy of 5-stars! We look forward to welcoming you back again for another date night.

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J
Joelaurie
Charleston
13 reviews
Dined on July 10, 2021
Overall5food5service5ambience5

Wonderful as always. Food delicious. Staff are the best

Zinicola
Responded on July 14, 2021

It's great to hear that you can always count on us to provide a delicious meal! We'll see you soon.

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OT
OpenTable Diner
Savannah
1 review
Dined on July 9, 2021
Overall2food2service4ambience4

My wine glass had a chip in it. The waiter accidentally splashed broth on my husbands clothes when clearing our plates. The food was average and very small portions this was our second not so great experience there.

Zinicola
Responded on July 19, 2021

We're sorry to hear about your experience and can assure you we will be looking into this. We appreciate your feedback and hope we can welcome you back again in the future, as we know we can provide a 5-star experience.

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JJ
JimandJohanna
Charlotte
21 reviews
Dined on July 8, 2021
Overall4food4service3ambience5

we celebrated our 54th wedding anniversary here. It is a very nice restaurant and some very unique bar seating. They had a problem with the co2 and there were no draft beers. The menu is eclectic and interesting. We started with the roasted octopus with beets and it was very good, usually like octopus grilled. My wife had the red snapper with shrimp instead of clams and she liked it very much. I had the halibut with tomatoes, pickled mushrooms in a broth, have never had it this way before but fish cooked perfectly and the flavors interesting, I love mushrooms but not pickled I found out. We would like to try again, it looked like they had some very delicious pizza and pastas.

Zinicola
Responded on July 14, 2021

We appreciate the great review and are glad to hear out of all of the places to dine, you chose us to celebrate your anniversary with! Being able to provide delicious food alongside great service is what we pride ourselves on. We're glad to know this was reflected in your experience. Happy Anniversary!

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M
Megan
Charlotte
1 review
Dined on July 3, 2021
Overall4food5service4ambience5

Great food! I was surprised by how empty it was on a Friday night. Everything was delicious!

Zinicola
Responded on July 7, 2021

Megan, we're so glad to hear how much you enjoyed your meal. We'll see you soon!

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e
ericm
1 review
Dined on July 2, 2021
Overall3food2service4ambience3

food mediocre. caesar salad poor. service good. not great value for price.

Zinicola
Responded on July 7, 2021

Eric, we appreciate you taking the time to provide feedback. We will be looking into your concerns and hope we can welcome you back again soon, as we know we can provide a 5-star experience.

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B
vipBill
Charlotte
150 reviews
Dined on July 1, 2021
Overall5food5service5ambience5

Jamal did a great job and the food was fabulous!

Zinicola
Responded on July 7, 2021

We're glad to know that Jamal was able to provide a 5-star experience, Bill! We'll see you again soon for more.

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OT
OpenTable Diner
1 review
Dined on June 30, 2021
Overall5food5service5ambience5

Just a casual, early Wednesday evening dinner while I’m in town visiting my parents. Jamal was our server and was awesome — he was very funny and had great entree recommendations, which we followed and were very pleased.

Zinicola
Responded on July 7, 2021

Thanks for the great review. We pride ourselves on providing delicious food alongside excellent service and we're glad you agree!

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MK
vipMikeK
Charlotte
20 reviews
Dined on June 26, 2021
Overall5food5service5ambience4

This was our first visit and the food and service were both excellent. We will definitely be coming back.

Zinicola
Responded on June 29, 2021

Thank you for the kind feedback and recognition of our dedication to providing great services along with delicious food. We look forward to welcoming you back again soon!

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FAQs

Zinicola does offer delivery in partnership with Postmates. Zinicola also offers takeout which you can order by calling the restaurant at (980) 299-2979.

Zinicola is rated 4.5 stars by 592 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.