Zento Sushi Restaurant and Sake Bar
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Tue–Thu 4:30 pm–10:00 pm
Fri, Sat 11:00 am–11:00 pm
Sun 4:00 pm–10:00 pm
We arrived at the location , after paying for an Uber, specifically to get to the restaurant, only to learn that the restaurant doesn’t even exist anymore. It is permanently closed, but still appeared on Open Table, which caused us to waste time and money. Open Table is clearly not reliable. I hope you will find a way to make this right.
The restaurant was closed last Friday night (7-27-18) and seems to have gone out of business, even though our reservation was confirmed by Open Table.
It was closed, not there anymore!!!
It’s closed take it off open tabel
Here's an idea: don't enable reservations (Open Table) to restaurants which are no longer open. Reservation accepted, went to the location and it's no longer in operation. Wasted trip.
I hope this was an off night for Zento. The entire experience was really bad, from soggy edamame to an hour before food rolls were served...won’t be coming back.
Awesome as always! Will definitely return again.
We waited for 10 min before a host even came over to us to seat us. Then another 10 before the waitress came to take our drink order. We were at the restaurant for an hour and a half before we got our food. Three tables came ate and left before we even got our order. We ended up taking our food to go because it took so long to get our food. The sushi wasn’t even that good and was deffinetly not worth the price. I will never go back
After an hour no food so we left.
Great and convenient location, nice space other than noise but well below average sushi, sashimi, rolls. One of three special rolls ordered was good (fusion), other two not good (old city and hot tuna).
The food was very tasty however we waited an hour for food and only half was brought was and the rest took another 45 minutes. This is our 2nd time going there in a sat and both time the wait was ridiculous. They need to hire more cooks and servers.
Sushi portions small and just not great. Expected more.
The food was pretty good, but they had one server for the entire place. It wasn’t very full and our food took pretty long.
Read ambience perfect sushi a great service
Service was super slow, not sure if it was just that night. Sushi rolls were good, but unusually tiny
No matter the occasion, Zento never disappoints!
Good time overall
Portions were very small for the price
Not happy the menu of web site and open table is nothing like what they actually office. All the hot foods are gone form the menu. Of the six of us, two do not eat sushi. The staff had no answer on why web site was never updated.
Food was delicious but service is a bit slow
The sushi was great, wine selection not so much. But above all, we were disappointed in the service. The waitress just walked up to us, not even making eye contact and just said "Are you ready". No hello or anything, which I thought was odd. Then we proceeded to wait an hour for any of the food. She came by and apologized but never offered a drink on the house or any sort of compensation for waiting way too long for food. I get sometimes you get backed up or find yourself understaffed and I'm usually very patient when that happens, but at least offer your customers that are feeling the most pain of it some sort of food/drink/monetary "sorry for your troubles".
Staff stayed well-beyond closing time without any pressure for us to leave. Thanks for great sushi!
Zento was a most enjoyable sushi experience. Service was pleasant though a little slow. The sushi & saki were excellent.
Family New Year's Eve dinner
Delicious, creative, friendly staff, knowledgeable waiter, chirisushi bowl awesome! Signature cocktails, Fair prices,
The place looks very nice, the service is average, the food is just OK and all of it is way overpriced.. Will never come back and would not recommend to anyone.
Favorite sushi spot in Philly. Truly perfect for any occasion and every night! The menu and sushi is perfect!
My husband and I wanted Sushi for our 1 month wedding anniversary. Love this new hidden treasure we found in our neighborhood. The sushi was amazing and the shrimp dumplings.
Liquor license lapsed which we didn’t know so it became a byob
Cool cozy, scenery with great food choices. Taste great! Double check before you go to see if they received their liquor license. Sign says “& Sake Bar” but we needed to BYOB.
Out of date website
Everything we picked out from the online menu wasn’t actually on the menu any longer
The ginger dressing salad and the seaweed salad were perfect. The sushi was delicious and was made very quickly. And the mochi was nicely made and sliced because we were splitting it.
I made a reservation but the restaurant didn’t honor the reservation system. They were open but were not sitting customers due to a catering event. It would have been more appropriate to update the reservation system or call the customers who had reservation and inform them about the circumstances. Driving to the restaurant and learning that the restaurant wasn’t sitting customer isn’t a good practice.
Excellent sushi! Great variety. Very efficient service as well!
Appetizers (edamame and a rainbow trout ceviche) were very good. Two of our rolls were generally good (though not as spicy as expected), and the branzalino (sp?) roll was excellent. The flight of sake was also very good. The service was very good. The atmosphere while we were there was relatively quiet, although it is the type of place that I could see getting loud if it had been more crowded. Having TVs in the back dining area (rather than just facing the middle bar area) was a little odd, and hurt the atmosphere a bit, I think (though I’ll admit to checking scores out as the night progressed). The cost was about what you’d expect for a nice restaurant in this area. Overall, very good; we will come here again.
As always the food was amazing. Christian our waiter was great! Made sure we were happy! I highly recommend Zento!
Great service! Great food! Our server Kelly was very helpful and took the time on a busy night to answer our questions and help us to enjoy a great night
Every piece on every plate was fresh and vibrant. The presentation was beautiful. Christian, our server, was knowledgeable and friendly, and offered the perfect suggestions while guiding us through the menu. We had a delicious and memorable experience. Thank you Zento!
Always a pleasure to dine here. We are eat here everytime we are in Philly.
It was a really nice dining experience. The seating is a little tight, but still quite comfortable. I love the atmosphere and our server was just the right amount of attentive and friendly. The sushi was very good quality.
My husband and I had a great meal and enjoys the calm, easy-going energy on Friday night. We definitely will be back as the sushi was very good and you're able to BYO (although we didn't this time). Will be spreading the word, for sure.