Zengo - NYC

4.3
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2174 Reviews
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$31 to $50
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Asian
Zengo, meaning "give and take" in Japanese, is an artful blend of Latin-Asian styles and flavors. Chef-owner Richard Sandoval, whose accolades include a Bon Appétit Restaurateur of the Year, James Beard finalist for Outstanding Restaurateur and Mexico's Toque d'Oro, spins regional ingredients into beautifully balanced dishes designed for sharing. The beverage menu features innovative, hand-muddled cocktails as well as Latin wines, Japanese sakes and over 400 Tequilas which are stored in our very own tequila lockers at La Biblioteca. The vibrant décor fuses traditional and contemporary tastes, the perfect setting to savor Zengo's acclaimed cuisine.
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Private Dining

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What 2174 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.2
food
4.2
service
4.4
ambience
4.2
value
Noise · Moderate
85% of people would recommend it to a friend
5
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A
New York Area
2 reviews
Dined 4 days ago
Overall 3food 4service 3ambience 4

Service was very slow, initial order was received quickly, but when we made a change, had to wait much longer and even had to remind the staff couple of times. Some of the food received earlier was cold by the time rest of the food came. Staff was courteous

Zengo - NYC
Responded 21 hours ago

Dear Agni, I am sorry to hear we were not able to provide you with desirable level of service and food expectations while dining at Zengo. We pride ourselves on excellent food and service, and your visit was clearly not up to our usual standards. We will be meeting with our staff to ensure this does not happen again. If you would like to further discuss your visit and how I can make things right, please email me at guestrealtions@richardsandoval.cm. Best, Molly Guest Experience Team

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AL
1 review
Dined 5 days ago
Overall 5food 5service 4ambience 4

Great place for brunch. I left very full and with great quality food.

Zengo - NYC
Responded 21 hours ago

Thank you so much for your kind review ALP2. We are glad that you left full of food you enjoyed, that means we did our job! We appreciate you taking the time to write a review and hope that you will come back to Zengo again soon. Best, Molly Guest Experience Team

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OT
New England
1 review
Dined on October 10, 2019
Overall 4food 4service 4ambience 4

Great food and great service - will definitely be back!

Zengo - NYC
Responded 21 hours ago

Thank you for the kind review! We appreciate the feedback and support and look forward to welcoming you back soon.

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N
New York Area
6 reviews
Dined on October 6, 2019
Overall 5food 5service 5ambience 5

Amazing. Such great food and drinks! Our waiter was so attentive and made sure to let us know what items could be made vegan. What wonderful service

Zengo - NYC
Responded 21 hours ago

Thank you for the kind review Ninz! We are so glad to hear that you enjoyed your visit to Zengo and home we can welcome you back for more excellent food and service soon.

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LP
New England
5 reviews
Dined on October 5, 2019
Overall 5food 5service 5ambience 5

Best miso soup I have ever had! Super friendly staff and the sushi was very fresh and delicious!!

Zengo - NYC
Responded 21 hours ago

Laura, I am so glad to hear you enjoyed our staff and food! We appreciate you taking the time to write a review. We appreciate the feedback and the support. I hope we can welcome you back to Zengo soon. Best, Molly Guest Experience Team

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SA
New York Area
1 review
Dined on October 4, 2019
Overall 3food 3service 2ambience 4

Two separate times the waiter brought our food and drinks to another table we watch the other patrons touch it and then the waiter eventually realized and put it on our table. That alone grossed me out and makes me not want to go back. The food was good just bad service experience.

Zengo - NYC
Responded 20 hours ago

Dear Sarah, I was very upset to hear about this situation. Having other customers touch your food is unacceptable. We have talked to our whole staff and management about this problem. I understand your reaction, but we would like to invite you back to have the Zengo experience you should have had in the first place. Please email guestrelations@richardsandoval.cm so I can work on making things right. Thank you for the feedback. Molly Guest Experience Team

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JB
New York Area
1 review
Dined on September 28, 2019
Overall 4food 3service 4ambience 5

This place was great! The only thing I would like for them to improve are their drinks. I understand that the drinks are unlimited but the bloody mary tasted completely watered down with no flavor. Pretty much tomato juice with volkda.

OT
New York Area
1 review
Dined on September 27, 2019
Overall 2food 2service 3ambience 3

Desserts were tastier than main meals.

AA
New England
1 review
Dined on September 22, 2019
Overall 5food 5service 5ambience 5

Service was amazing ! Food was great per usual

JD
New York Area
27 reviews
Dined on September 22, 2019
Overall 3food 3service 2ambience 4

Not happy that the leftover brunch items couldn’t be wrapped up especially after $65 a person ($750 group bill) for only two hours.

Zengo - NYC
Responded on September 26, 2019

Dear Jennifer, I am sorry you were upset by our no take-out policy. It is in place to prevent people from ordering a lot of extra food to go and taking advantage of our bottomless brunch. I am sure that was not your intention, and I am sorry we cannot make exceptions. I hope that the rest of your visit was enjoyable and that you will come join us again soon.

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EE
1 review
Dined on September 21, 2019
Overall 5food 5service 5ambience 5

Great place for a nice night out! The staff is super friendly and know their stuff. I went for my birthday and they made the night super special! Will go again.

D
New York Area
50 reviews
Dined on September 18, 2019
Overall 3food 3service 5ambience 3

I was disappointed with Zengo. Menu is limited, prices are high and food was not very flavorful. Also, the interior looks tired. It needs an update!

Zengo - NYC
Responded on September 26, 2019

Thank you for taking the time to provide us with your feedback on your recent visit to Zengo. We are always looking for guest feedback to improve our operation and guest experience. We are currently in the process of developing our new fall menu and we will take your feedback into serious consideration as price out our new menu. Thank you again for your review and we hope to welcome you back in the near future. Warm Regards, Molly Guest Experience Team

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AU
Philadelphia
1 review
Dined on September 16, 2019
Overall 5food 5service 4ambience 5

Great place for large groups, we were a group of 14 people and there was plenty of space and quick service. The restaurant has an awesome ambiance and unique menu, everything was delicious. Prices were very reasonable, especially for NY!

OT
New York Area
1 review
Dined on September 15, 2019
Overall 5food 5service 3ambience 5

Good overall

MS
Austin
1 review
Dined on September 14, 2019
Overall 5food 5service 5ambience 5

Great food, great location, really great value. loved it!

AK
1 review
Dined on September 7, 2019
Overall 4food 4service 4ambience 5

Beautiful location and really tasty food. Would recommend the Restaurant.

OT
New York Area
1 review
Dined on September 5, 2019
Overall 5food 5service 5ambience 5

Nice food great ambiance and good service i had my daughter with me she thoroughly enjoyed the place keep it up

TC
New York Area
1 review
Dined on September 2, 2019
Overall 5food 5service 5ambience 5

Andrew was amazing and the dumplings were my fave!

Zengo - NYC
Responded on September 5, 2019

Thank you for the review Tiffany! We appreciate your feedback and will be sure to let Andrew know he made an impression. We hope to welcome you back for more dumplings at Zengo soon!

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OT
New York Area
2 reviews
Dined on August 31, 2019
Overall 5food 5service 5ambience 5

Amber was amazing , thanks . I had concerned early on in the brunch and the manager was able to assist and improve the problem, thanks you guys !

Zengo - NYC
Responded on September 5, 2019

Thank you so much for your review. We will be sure to recognize Amber and the Manager on duty for good work. We are glad that you were well taken care of and hope to welcome you back to Zengo soon.

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OT
1 review
Dined on August 31, 2019
Overall 3food 3service 4ambience 5

Zengo usually is a good time but for some reason this time was totally different. Waitress didn’t really care to talk to us, food wasn’t hot, the drinks were terrible. I had to tell our waitress to charge us the brunch value since we didn’t even finish our first drink. I was pretty sad but I guess everywhere can’t be perfect 100% of the time.

Zengo - NYC
Responded on September 9, 2019

We're sorry to hear about this experience. We truly value the feedback from all of our guests and will use your review to improve our service and quality, moving forward. We appreciate that you usually enjoy your time at Zengo and will work hard to make sure that if you come back, we will be preforming up to our usual standards. If you would like to further discuss your experience and see how we can make it right, please email me at guestrelations@richardsandoval.co m. Best, Molly

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OT
New York Area
2 reviews
Dined on August 31, 2019
Overall 5food 5service 5ambience 5

Outstanding service. Everyone was very attentive and food and drinks were delicious.

Zengo - NYC
Responded on September 5, 2019

We are so glad to hear that we met our high standards of service during your visit. We hope you will come back for more delicious food soon. Thank you for your feedback!

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HD
1 review
Dined on August 31, 2019
Overall 5food 5service 5ambience 5

It was great. It was my second time going. Both time I’ve spent it with my loved ones and we a great time bonding and getting drunk lol.

Thank you

Zengo - NYC
Responded on September 5, 2019

Dear HarveyD, Thank you for taking the time to write a review! We are so happy to hear that you enjoy the food and ambiance while connecting with loved ones over drinks. That is the kind of thing to which we aspire and we hope you will join us again soon. Thanks again.

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OT
New York Area
1 review
Dined on August 25, 2019
Overall 5food 4service 5ambience 5

Great brunch! Awesome service

OT
Washington DC
8 reviews
Dined on August 25, 2019
Overall 5food 5service 4ambience 5

I love Zengo’s brunch. Just the sake sangria puts it in the top tier, but the foods amazing too (arepas, buns and chilaquiles are my faves). And I love the tapas style so you can try a bite of pretty much everything

A
New York Area
4 reviews
Dined on August 24, 2019
Overall 5food 5service 5ambience 5

Food and service were impeccable. My glass was always topped off and the waiter was very attentive. Very lovely at most sphere. Would definitely plan to come back soon

YG
New York Area
5 reviews
Dined on August 24, 2019
Overall 2food 3service 1ambience 3

Service was terrible, my waiter was extremely busy with other tables. I waited for over 20 minutes to keep on getting refills. My dessert took longer than 30 mins to get to the table. I am quite disappointed in Zengo. I have been here before. This brunch was for my birthday. My friends and I were not happy over all.
I don’t think I am returning to this venue.

Zengo - NYC
Responded on August 26, 2019

Dear YareliG, I hope you will accept my sincere apology, as I am very disappointed to learn how our service team handled your brunch, especially on your birthday. We pride ourselves on excellent food and service, and our team clearly let you down. We will meet with our service team to ensure something like this does not happen again. If you would like to discuss your visit, please email us at guestrelations@richardsandoval.co m so we can make things right. Best, Molly Guest Experience Team

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MB
San Francisco
5 reviews
Dined on August 22, 2019
Overall 3food 4service 1ambience 3

Interesting space, good food that would have been enhanced by better service.

Zengo - NYC
Responded on August 26, 2019

Dear MrBaritone, Thank you for taking the time to review. We’re very sorry you experienced an undesirable level of service with us. The problems you encountered during your visit have been addressed with our entire team. Best, Molly Guest Experience Team

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OT
1 review
Dined on August 18, 2019
Overall 3food 3service 3ambience 4

Good unlimited food / definitely his brunch option. It took us 30 min from the time we were seated to receive our food. Appeared to be understaffed.

FP
Adelaide / SA
5 reviews
Dined on August 18, 2019
Overall 5food 5service 5ambience 5

We went to celebrate my sister bday, we had a great time and the food was delicious. The Bottomless Brunch was amazing and worth the price.

OT
New York Area
1 review
Dined on August 10, 2019
Overall 4food 4service 4ambience 4

Everything was great the food, service but the restaurant was uncomfortably cold. The AC did not need to be that high we rushed through dinner because we were so cold

SW
1 review
Dined on August 9, 2019
Overall 2food 2service 1ambience 4

We enjoyed the restaurant decor and ambience; but, the rest of the experience was a disappointment. The service was slow, thought the restaurant was only 25% capacity. The server lacked knowledge, including saying that the chicken skewers were breast meat, thought it was clearly dark meat. He also got 2 of the 3 drink orders wrong.
The carne asada was more like beef jerky, though the 2 of us who ordered it requested medium There are hundreds of amazing restaurants in NY, but this one of was disappointing and in my opinion not deserving of the 4+ star rating I saw when I made the reservation.

OT
New York Area
22 reviews
Dined on August 9, 2019
Overall 3food 3service 3ambience 4

Everything was great except for the sushi. Although we received this appetizer quite fast, the volcano roll taste store brought ...the rice tasted cold dry and overall tasted imitation and not authentic. We ordered 2a la carte apps as well as restaurant week menu. So all the other food items were excellent.

Had to minus a second star since server disappeared twice for a long period we had to ask a busser to assist us once and another server came a different time to provide us with the check. Honestly felt didn’t deserve the tip but since I’m aware of how the restaurant industry is we left him 20%.

Thanks for the surprise birthday cake for the boyfriend he was happy but he was allergic to chocolate unfortunately and couldn’t eat it. Ok

Overall, the experience was ok but don’t think we will be back again. Asian fusion is usually pretty good so was a bit let down.

SM
New York Area
2 reviews
Dined on August 8, 2019
Overall 3food 3service 5ambience 4

The food was decent, could’ve been better for the price.

OT
New York Area
2 reviews
Dined on August 8, 2019
Overall 3food 2service 5ambience 3

Food catered to tourist, not much seasoning.

OT
Washington DC
1 review
Dined on August 8, 2019
Overall 3food 3service 3ambience 4

Lunch special was ok. To be fair, we were the last customers for lunch. Food was so so. Preparation could have been much better.

DB
New England
2 reviews
Dined on August 6, 2019
Overall 5food 5service 4ambience 5

Small plates were very good. Plenty of food for the money.

C
New York Area
5 reviews
Dined on August 4, 2019
Overall 5food 5service 5ambience 5

A good variety of food selection. However mimosa all tastes identical except for the lychee mimosa.

SR
New York Area
8 reviews
Dined on August 3, 2019
Overall 4food 4service 4ambience 4

The menu is an interesting fusion mix of Asian and south of the border. I had a really delicious crispy tofu for those who avoid meat dinners. My friend had a wonderful short rib noodle dish. The drinks are good too.

OT
1 review
Dined on August 3, 2019
Overall 5food 5service 5ambience 5

Love brunch here!

OT
New York Area
80 reviews
Dined on August 2, 2019
Overall 2food 2service 2ambience 3

Sushi was made with day old rice.

No thank you!

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