YOTEL Roof Bar & Deck 12

YOTEL Roof Bar & Deck 12 reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. j

   jalina

   Greater Boston1 review

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   beautiful view on outdoor patio and yummy food & drinks
   

   YOTEL Roof Bar & Deck 12Responded on April 22, 2025

   Hello Jalina! It was such a pleasure to host you. We are thrilled that you enjoyed your dinner, and we would love to see you back soon! Our top priority is always excellent service from team personality to our selection of food and beverage offerings and we are so glad we hit the mark for you. Your feedback will be shared with our team. Thank you, Deck 12
   

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2. T

   Tyrell

   Greater Boston2 reviews

   1.0

   Dined on April 19, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   Service SUCKED and I didn’t feel like they wanted me there
   

   YOTEL Roof Bar & Deck 12Responded on April 21, 2025

   Hello Tyrell, We sincerely apologize for the unpleasant experience you had with us this past marathon weekend. Great food and great service is a standard we never want to compromise and clearly, we dropped the ball here. We have reached out privately, so if you would, we would love to hear some of your invaluable feedback so that we are able to grow and correct this with our team. We would also like to make this right for you. We hope to hear from you soon! Best Regards, Deck 12
   

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3. M

   Mark VIP

   Greater Boston10 reviews

   5.0

   Dined on March 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I enjoyed my experience there very much. The view of the city is incredible. The cocktails were very good and the food is delicious. The staff is also friendly. It is a great place to go and have a snack with a friend.
   

   YOTEL Roof Bar & Deck 12Responded on March 31, 2025

   Hello Mark! It was such a pleasure to host you. We are thrilled that you enjoyed your dinner, and we would love to see you back soon! Our top priority is always excellent service from team personality to our selection of food and beverage offerings and we are so glad we hit the mark for you. Your feedback will be shared with our team. Thank you, Deck 12
   

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4. C

   Courtney

   Charlotte1 review

   3.0

   Dined on March 8, 2025

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 5

   The atmosphere and service were EXCELLENT! The food did not have much taste very disappointing.
   

   YOTEL Roof Bar & Deck 12Responded on March 15, 2025

   Hello Courtney, I would like to thank you for dining at Deck 12 and we are so glad that you enjoyed our service team as they are certainly very special to us. I would also like to apologize for the unsatisfactory experience you had with our culinary menu. I will be passing this information off to our culinary department as this is invaluable feedback to improve ourselves as a business. Our main goal is always to provide great food and great service to our guests. Thank you, Cheyenne Duarte Deck 12 Food and Beverage Manager
   

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5. ML

   MariaLisi

   Greater Boston5 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent customer service. Made the birthday experience memorable.
   

   YOTEL Roof Bar & Deck 12Responded on March 1, 2025

   Hello MariaLisi! It was such a pleasure to host you last night. We are thrilled that you enjoyed your birthday dinner, and we would love to see you back soon! Our top priority is always excellent service from team personality to our selection of food and beverage offerings and we are so glad we hit the mark for you. Your feedback will be shared with our team. Thank you, Deck 12
   

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6. OT

   OpenTable Diner

   Greater Boston1 review

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Staff was amazing. Made us feel extremely welcomed.
   

   YOTEL Roof Bar & Deck 12Responded on March 1, 2025

   Hello Anonymous! It was such a pleasure to host you. We are thrilled that you enjoyed your dinner, and we would love to see you back soon! Our top priority is always excellent service from team personality to our selection of food and beverage offerings and we are so glad we hit the mark for you. Your feedback will be shared with our team. Thank you, Deck 12
   

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7. S

   Sarah

   Greater Boston5 reviews

   4.0

   Dined on February 16, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The burger and fries were delicious, and our server was polite and helpful. Order the Malbec, avoid the Pinot Noir. The whiskey cocktail tasted like sugary juice.
   

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8. J

   Juan

   Greater Boston5 reviews

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All I can say is that I loved this place and Im definitely coming back.
   

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9. K

   Kevin

   Greater Boston1 review

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 3

   My waitress was lovely!! Made my experience. The soup was good! The drinks were really good.
   

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10. M

    Meriel

    New York City1 review

    2.0

    Dined on February 15, 2025

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 1

    We dined Apres on Valentine’s Day. It was very cold out and there weren’t enough heaters outside to make it comfortable. We asked to move inside but were told it was against policy since our reservation was for outdoor seating. We stayed for less than 40 minutes then left without finishing our food because it was too uncomfortable. The description on OpenTable said “outdoor heated deck ensures comfort even in winter” but it’s really not well heated. Our server was nice though, and the drinks came quickly. Overall, it looked cooler on Instagram and I wish I hadn’t wasted a date night here.
    

    YOTEL Roof Bar & Deck 12Responded on February 16, 2025

    Hello Meriel, We are so glad to hear that you enjoyed your drinks and service. Due to the volume that we experience during the valentine's day holiday, it is not always possible to move guests indoors in order to be fair to every guest who booked with us to celebrate. We apologize that the heaters and blankets did not provide as much comfort as you may have expected, we try to encourage all guests booking outdoors to bundle up in the New England winter months as much as they are able, since the weather at times does not co-operate as much as we wish it would. We appreciate your feedback as we always strive to make our guests' experience with us the most comfortable and enjoyable as possible. We hope to host you once again when we restructure for the warmer months. Best, Deck 12
    

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