The food was very good, but unfortunately the poor service may discourage us from returning. The waitress approached our table, explained the buffet & seat service format, and poured water without offering us any beverages. She returned later to take our main course order, and tried to leave before we could finish. We ordered decaff coffee. It took her nearly 15 minutes to deliver. Her inattentive attitude spoiled an otherwise good experience.
We had an amazing night ! The food was great , cooked and seasoned to perfection and extremely tasty . What really made the evening was our waiter Enid . He gave exceptional service . We will be back .
Everything about our experience was exceptional; From the moment we walked in, to the moment we left. The food left us with such smiles on our faces, and our waiter was absolutely wonderful. I couldn't imagine being happier with our experience. Thank you for helping to make our night so unforgettable.
I enjoyed the atmosphere a great deal. The food was very good. The service was excellent.
It was a very nice place for breakfast..I'd wish we were able to sit in the pearl room . I think that's just for dinner..overall good!
Went to XIX for a post Valentines Day celebration dinner, considering Valentines Day was on a Wednesday this year. So we went on Friday night. Situated on the 19th floor of the Bellevue Hotel in Philadelphia, the restaurant offered lovely views from it"s massive windows. The ornately adorned mouldings and trimwork bring you back to an era of elegant dining! Our waiter Rasheed was very attentive and on top of every detail. Food was excellent, no more to say! a must try when in Philly.
Was very impressed on my first visit there. The food, ambiance, location was great. Went before a show at the kimmell center. The only drawback, the waiter was average, but all in all, would returen
My wife and I went here 2/14/18 and it was not a great experience. The host & waiter were rude. We were rushed didn’t look at the menu for 2 minutes before the waiter was rushing us to order. Also we needed the menu to be explained to us because this was not the menu that was online. The waiter was short with his answers for the questions I asked about the menu. Nice looking place but horrible staff.
When we arrived we were sat down and soon realized every table around us had gotten bread and we did not. The portions were absolutely tiny to be paying $85 per person. Before we went we looked at the menu online and they had changed it by the time we got there so we were disappointed.
We went there for Valentine's Day a few years ago and decided to go back because we loved it so much but this time we were very disappointed and will most likely not be returning.
My husband and I decide to come here for our anniversary dinner. The place is very nice and elegant. With crystal and pearls hanging. The food was good but not the greatest.
So i had been wanting to go to XIX for awhile now, and since my girlfriend is working on Valentine’s i decided to take her there for our V-day celebration. The food was delicious, we has the seafood tasting for 2, and it was very fresh and delightful! The red wine braised short ribs were succulent, and the new york strip was great as well. Dominic, our server that night, went above and beyond when i requested if they could bring a “dessert” plate that said “ Happy Valentines ”, not only he managed to get this done without the pastry staff but he also suggested 2 glasses of champagne. Thanks Dominic!!!
Sorry...very disappointing on many levels. Service was not so good.
The stuffed trout was excellent and the beef short rib was "fall of the bone tender". The seat of my chair was over used and needed some stuffing but the hostess did change my chair after I mentioned how uncomfortable it was for me to sit at the table. My husbands favorite drink is Belvedere Vodka which they didn't have.....it was early in the evening. Overall we did enjoy our dinning experience.
Restaurant has a dining room and an "outer" room, which I suppose is used as needed. We were seated in that area. It was all that staff advised was available. A significant disappointment. The staff was very good. The food was delayed in kitchen and complimentary apps were served. Again staff was very good. Entrees were ok. Just ok. The duck was overcooked. So dinner for 4 with tip approx $400 plus approx $30 for parking. Not on the recommended list. Many other choices available in the area - more attractive space, food, prices, etc...
I see that a "private note" to restaurant is offered below. Please just send this in entirety.
Great service, atmosphere and food!