Woolley's Kitchen & Bar

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1. OT

   OpenTable Diner

   Minneapolis

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   Great food and service all around. We had Azure as our server and she was always bringing out drinks dvd making sure we had everything and I must give a huge thank you to Shannon who knew it was a friends wedding anniversary and she surprised our table with a desert sampler! Thank you Woolley’s and the entire staff! Your food is amazing and this is why we keep coming back!!

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2. AG

   AndreaG

   1 review

   1.0

   1 review

   Dined 4 days ago

   overall1food1service1ambience2

   100% underwhelmed, will not be returning. My parents came to visit for my birthday and took my bf and me out here. I put in the special request that we were celebrating a birthday. No one acknowledged it. Not really a big deal but would have been nice. Next issue: server got our drink orders, brought them and took our order. I ordered the French onion soup and my mother ordered a salad to start. Mom’s salad never arrived and my soup took almost 30 mins. When it did arrive, the soup was hot but the cheese on top was dried out and crispy.. not the melted goodness you’d expect for French onion. Then the meals came. Delivered by a person from the kitchen, not our server. I was still working on the soup so I didn’t really take notice of what was on my plate right away. Our server arrive a moment later to check and see how things were tasting.. Dad looked at her and said, “It just got here”. Bf ordered the ribs, dad ordered the pork chop. Both were correct but neither received a steak knife?? Mom ordered the cheesesteak sandwich, that was correct but she said the bread was dry and crunchy. And what’s that? Oh look! Her salad, with the meal but her chips were missing. I finally gave up on the disappointing soup and turned to my dinner. I ordered the Tuscan chicken sandwich but what I received was what I guess was the 10oz bone-in chicken which was about the size of McDonald’s McChicken patty and just as dry. I waited a few mins looking for our server to inform her but she was nowhere to be found so I just ate what was given to me. In fact, she didn’t come back to the table until after we were finished, had flagged down the hostess and told her the issues. She said she’d have the salad & my meal taken off the bill. Server came with the bill and tried to hand it to ME! The birthday person, the one who’s meal was wrong. Hostess said she’d contact me next day to make things right. 4 days later, still waiting. Poor service, poor food, terrible response time.

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3. OT

   OpenTable Diner

   1 review

   4.0

   1 review

   Dined on June 3, 2022

   overall4food4service5ambience4

   Great waitstaff. Wonderful steaks. Food was rich but yummy. Would recommend.

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4. OT

   OpenTable Diner

   Minneapolis

   1 review

   5.0

   1 review

   Dined on May 15, 2022

   overall5food5service5ambience5

   A Nice area. Went there for my birthday dinner and Customer service was great. Definitely recommend

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5. B

   Buzz

   Minneapolis

   1 review

   2.0

   1 review

   Dined on May 8, 2022

   overall2food3service1ambience1

   If you like sitting in the hotel atrium, at a dirty table, with servers that appear to be just going through the motions (taking orders while carrying dirty dishes, delivering food but no utensils to eat it with, not bothering to ask about refilling drinks, etc.), paying an adult price for a kids burger (and they are the same size) with average tasting food and an upset stomach that night or the next morning, then this is the place for you. Kids burger with bacon: eight bucks Adult burger with the same fixings: fourteen bucks Burgers were both made on the same bun, same size patty, and similar toppings (the kid's burger had bacon added, while the adult burger came with it). Almost double the price for one vs the other. The salmon was bland and a little dry, and the potatoes with it were a little undercooked. So both overcooked and undercooked food is on the same plate. And the portion size for the price was small, but I guess understandable given the current inflation problem. All of us had stomach issues overnight and/or the next morning. No school for the kids, and the spouse was down most of the day. I had to work so kept popping Tums all day and drank lots of liquids because I was losing lots of liquids. Wine was nothing special. No milk in the place for the kids which seemed a bit weird. I wanted after-dinner drinks, to see a dessert menu, and such. There wasn't a menu, just a couple of items our server tried to tell us about in broken English. I ended up not ordering anything because honestly, I couldn't understand her (and I've traveled around the world so that's saying a lot). The biggest thing was that we made this reservation for Mother's Day. After looking at the menu online, we were set on what we wanted to order already when we arrived. Turns out there is a specific and highly-shortened Mother's Day menu. No changes, no substitutions, and not even a dozen choices on the whole thing. That's Apps, Entrees, and Desserts all combined. Disappointing.

   Woolley's Kitchen & BarResponded on May 11, 2022Hello! I apologize that we did not meet your expectations. I would love an opportunity to speak with you further and learn more about your experience. Please contact me at 952 854 1010 Thank you!

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6. CR

   ChaR

   1 review

   5.0

   1 review

   Dined on May 8, 2022

   overall5food5service5ambience5

   The food, food options, atmosphere and staff were great! Definitely recommend. We went for mother's day brunch.

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7. J

   Jean

   Minneapolis

   2 reviews

   vip
   1.0

   2 reviews

   Dined on May 8, 2022

   overall1food2service2ambience3

   The website an menu did not mention a Mother's Day Brunch at $55 person. We wait staff did not me tion the price nor did they tell us where all the food was. We found the breakfast part only. Mediocre food. Filled up. Asked about a dessert bar. Was directed to a different area of the space and found the rest of the buffet - too late. Then we're handed a bill for $190 for 3 people!

   Woolley's Kitchen & BarResponded on May 11, 2022Hello Jean, Thank you for taking time to write a review. I did speak with one of the guests in your party. I believe this issue has been resolved. Please feel free to contact me if you have further questions. Sincerely, Shannon Trout 952 854 1010

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8. S

   Sueb

   Minneapolis

   1 review

   4.0

   1 review

   Dined on May 8, 2022

   overall4food3service5ambience5

   Food was ok .. set up kinda weird. Way to expensive

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9. DH

   DianneH

   1 review

   3.0

   1 review

   Dined on April 17, 2022

   overall3food2service2ambience5

   Let me start out by saying I was very surprised at the sub-par food and not very good service when I was there for Easter brunch. It’s been years since I’ve been here but I remember they had really good food and service. I was also shocked at the $50 per person charge for what we had. If it had been $30 I wouldn’t have complained to the manager but $50 is steep and I would expect the food and service to match the price. The breads and meats were dry and lacked flavor. I did speak to the manager afterwards and he said he was sorry but didn’t offer any recompense. The waitress did give us 2 bogo coupons prior to my complaint but it looked like it was given to everyone.

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10. E

    Elodie

    Minneapolis

    1 review

    4.0

    1 review

    Dined on April 17, 2022

    overall4food4service5ambience3

    Overall, it was good. Servers were very attentive & friendly. A little pricey.

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11. RA

    RAFAELM

    Chicago

    54 reviews

    vip
    5.0

    54 reviews

    Dined on March 15, 2022

    overall5food5service5ambience5

    I came here for the food but I’ll always come back for the attention and great service that Richard provides. Being friendly and service oriented has become hard to find. Having him as my waiter made the difference between having dinner and a very enjoyable meal. Keep up the good work my friend!

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12. HN

    HorribleNightOut

    Minneapolis

    11 reviews

    vip
    1.0

    11 reviews

    Dined on February 26, 2022

    overall1food4service1ambience1

    Very disappointing experience. Very loud that night. Server was very distracted. Didn’t get our food order right, but we didn’t want to ask to correct as we feared it would complicate things even further. We had ordered an appetizer that never showed up and we had to mention at the end that it never showed up. Never came for drink refills and after passing by our table multiple times while we were eating she stopped by after we asked someone else for our check and asked if we had ever received our food. Best part was while paying almost no attention to us she was paying great attention to the other two tables next to us. There was a lot of fault placed on the kitchen, the busy-ness of the restaurant that night, her long day etc. Never have had such and awkwardly inattentive server. Other workers were confused as to which table was which when it came to food delivery. Over all we couldn’t eat fast enough to be able to get out of there.

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13. B

    Beena

    Minneapolis

    1 review

    5.0

    1 review

    Dined on February 15, 2022

    overall5food5service5ambience5

    We love the food, services , and ambiance was amazing. Love to go again

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14. RR

    RondaR

    1 review

    5.0

    1 review

    Dined on February 14, 2022

    overall5food5service5ambience5

    Nice ambiance for a date night. Servers attentive and accommodating. Food was delicious. Definitely will visit again.

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15. SP

    SueP

    1 review

    4.0

    1 review

    Dined on February 14, 2022

    overall4food4service4ambience5

    We were thankful they allowed us to sit in the closed area. We had reserved and sad when they first said bar area only. They listened and respected my Husband and made the dining area possible for us to celebrate our Valentines evening. Thank you!

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16. JV

    JoeV

    Minneapolis

    19 reviews

    vip
    3.0

    19 reviews

    Dined on December 30, 2021

    overall3food3service2ambience4

    Understaffed Food delivery timing off and slow

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17. JA

    JAZZIE

    Minneapolis

    13 reviews

    5.0

    13 reviews

    Dined on December 24, 2021

    overall5food5service4ambience5

    Christmas dinner with my husband was delightful! I was surprised how busy it was. Delicious dinner, festive, and memorable! Made us happy we had no other plans!

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18. SM

    SusanM

    Minneapolis

    8 reviews

    5.0

    8 reviews

    Dined on December 13, 2021

    overall5food5service5ambience5

    Waitress was amazing and very friendly. Overall great experience

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19. DK

    DougK

    Minneapolis

    1 review

    4.0

    1 review

    Dined on November 30, 2021

    overall4food5service5ambience1

    Made reservations for two at 7:30pm on a Monday night. Given an option of two small tables in the bar. Noticed a booth was open and asked if we could change tables and we did. Waitress was very attentive and the food was excellent. At the end of our night we mentioned it was our 46th year anniversary and she talked to the manager who knocked off two drinks on our bill. Except for seating in the bar only, it was a pleasant evening.

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20. J

    Jmac20

    Minneapolis

    5 reviews

    2.0

    5 reviews

    Dined on September 19, 2021

    overall2food2service5ambience2

    Not sure where the award winning food came from…below average on taste and presentation. We were staying at the hotel and had reservations. No one cared that we even had a reservation, a table was not set, nor was there even a server available. It says business casual dress..there was literally a group of 8 individuals in construction clothes, certain from an entire day of work. Very loud bar type atmosphere. Not at all a quality star restaurant especially for any sort of “pleasant”dining experience.

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21. F

    Foodii

    Minneapolis

    24 reviews

    2.0

    24 reviews

    Dined on July 11, 2021

    overall2food2service1ambience3

    This used to be called Woolley's Steakhouse when we dined here 5 years ago for our anniversary and I gave it a 4-star rating back then. We had a great experience then so we decided to come back for my sister-in-law's 70th birthday. It was a Sunday, and there were only 2 other tables occupied, so I thought that was a bit strange. We sat ourselves at a table for 4 and the hostess greeted us with a smile and an exuberant charm taking drink orders and bringing water. Nice start. While we waited for drinks we noticed that it was cold and drafty in the 5-story atrium where we sat so I checked around and noticed that all the tables were similarly drafty. About 10 minutes later, a different server appeared, and I asked if the temperature could be raised slightly and she said no, but later brought me a blanket - a nice gesture. Our drinks finally arrived and she asked if were ready to order, but we were not, so she said she'd be back in a few minutes. Well, it had to be 20 - 30 minutes later when we began looking for her and could not find her. After a while longer, I went to the bar and asked someone to send her to our table to place our order. She then appeared immediately. When I asked how the red-eye rib eye was prepared, she said with coffee... what? Is that a rub; is there a wine or pan sauce, I asked? "No wine and no sauce", she said, but my wife encouraged me to try it. After all, we had had such a great meal 5 years ago and the website says the same chef was still here so I said okay, I'll try it with Bearnaise sauce-glazed broccolini. The other 3 guests all had the 10 oz filet and my wife ordered the loaded baked potato side. Apparently, due to COVID, the salad bar is gone that had been included with all dinners on our last visit. We all ordered either soup or salad that arrived about 15 minutes later. My 1/2 wedge salad was smaller than I expected but tasted good nonetheless. My wife's French Onion soup tasted like canned beef broth. About 30 minutes later, our s

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22. OT

    OpenTable Diner

    Minneapolis

    2 reviews

    5.0

    2 reviews

    Dined on April 17, 2021

    overall5food5service5ambience5

    Birthday celebration

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23. AS

    AixaS

    Minneapolis

    1 review

    5.0

    1 review

    Dined on April 10, 2021

    overall5food5service5ambience4

    Very good food. Typical prices for an establishment like this. Limit d kids menu but my girls still enjoyed it. Our waitress was very kind and attentive. We went 2 evenings in a row for dinner.

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24. OT

    OpenTable Diner

    Minneapolis

    4 reviews

    2.0

    4 reviews

    Dined on March 12, 2021

    overall2food2service1ambience3

    Service was very slow! Looked like they were short handed. Ordered our food and they missed one of dinners, and then lied when they came back. Manager came and offered to buy a round of drinks and asked us to come back and try them again and he would buy us dinner. Never gave us a coupon for that. Based upon our experience we would probably not return.

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25. OT

    OpenTable Diner

    Minneapolis

    1 review

    5.0

    1 review

    Dined on February 15, 2021

    overall5food5service5ambience5

    Really great customer service. We enjoyed the food but would have liked to be sitted not so close to the door because it was cold.

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26. A

    Ajnie

    1 review

    5.0

    1 review

    Dined on February 15, 2021

    overall5food5service5ambience4

    The food was fantastic. The service was quick, as soon as we finished with one course the next course was out. It’s a little noisy due to being in a hotel but that’s to be expected. We will definitely be back.

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27. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on February 15, 2021

    overall2food2service3ambience3

    Wasn’t horrible -husband really like the cocktail on special but food was lack luster -salmon was fishy salad blah. Nice location in the hotel but just wasn’t impressed.

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28. P

    Patb

    1 review

    5.0

    1 review

    Dined on February 15, 2021

    overall5food5service5ambience5

    Woolleys is the best. The food is very good and well prepared and the service is fantastic.

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29. AE

    AlaynaE

    Minneapolis

    5 reviews

    5.0

    5 reviews

    Dined on February 15, 2021

    overall5food5service5ambience5

    We had the steak and shrimp and sea scallops and it was absolutely delicious!

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30. KM

    KellyM

    Minneapolis

    13 reviews

    vip
    3.0

    13 reviews

    Dined on February 14, 2021

    overall3food4service3ambience3

    We made a reservation less than 1 hour prior to our seating time and were told they were busier than expected and had to wait. We were seated in the bar which was fine, but service was very slow. Food was very good and price reasonable. We love Woolley's since we had our wedding reception there in 2003 and will try again. Perhaps some of the issues are due to continued COVID restrictions.

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31. W

    Winsls

    1 review

    4.0

    1 review

    Dined on February 14, 2021

    overall4food5service4ambience4

    I made reservations for 7pm for their Valentines dinner. When we got there the parking was awful. We almost left but found a spot and went in at 7. We were told we'd have to wait 20 mins to be seated?? 3 other couples were there also with 7pm reservations. I don't know if they overbooked or under staffed, but they did open a couple tables and we were seated within a few mins. The manager took our orders to help out the waitress. Other than the initial annoyance, they recovered with a quick response and the food and service was really excellent. I would recommend them for their regular menu too, the prices are decent and I liked the atmosphere.

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32. E

    Emma

    Minneapolis

    5 reviews

    5.0

    5 reviews

    Dined on February 14, 2021

    overall5food5service5ambience5

    Valentines

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33. AS

    AnnetteS

    Minneapolis

    5 reviews

    5.0

    5 reviews

    Dined on February 14, 2021

    overall5food5service5ambience4

    Great Valentine 3 course meal with a bottle of wine. Excellent service as always. My only disappointment was in finding a parking spot. I think they rent out too many spots for airport parking. We drove around several times before someone left and we could park.

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34. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on February 13, 2021

    overall5food4service5ambience4

    Incredibly friendly and accommodating staff. Impressive wine list, and well crafted food.

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35. N

    Nick

    Minneapolis

    10 reviews

    5.0

    10 reviews

    Dined on February 13, 2021

    overall5food5service5ambience5

    The food was fantastic and our server was great! She was attentive to my wife and me and our 3 year old daughter. Couldn't have had a better Valentines dinner night with my family!

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36. OT

    OpenTable Diner

    Minneapolis

    2 reviews

    5.0

    2 reviews

    Dined on September 27, 2020

    overall5food2service5ambience5

    We order the ribeye steak, very expensive we asked for it to be cooked medium/rare but was more well done, I ordered the Woolley’s Burger and it was delicious and cooked perfectly, my side of buttery mashed potatoes were great, they also came with their homemade potato chips but they were very bland and served cold.

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37. S

    Shar

    Minneapolis

    1 review

    3.0

    1 review

    Dined on September 6, 2020

    overall3food5service4ambience2

    We came here for my fiancé’s birthday. The major downfall was that they were out of the sirloin steak, which my fiancé and my best friend were planning on ordering. The fettuccine was delicious. I’d probably eat here again.

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38. AP

    AmyP

    Minneapolis

    16 reviews

    vip
    5.0

    16 reviews

    Dined on August 2, 2020

    overall5food5service5ambience5

    A secret gem! Who would think a restaurant in a hotel would be so great? The service was excellent along with fantastic food. We will definitely be back when we are in the area.

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39. l

    larryc

    Atlantic City

    3 reviews

    5.0

    3 reviews

    Dined on July 8, 2020

    overall5food5service5ambience4

    We have to mention Beef Wellington, Maple Bacon Pork Chops and the Scalloped Potatoes. The food was uniquely prepared and great, the service impeccable If you haven’t been to Whooley’s lately it was a welcome break from COVID 19 food offerings

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40. PM

    PatriciaM

    Minneapolis

    2 reviews

    vip
    2.0

    2 reviews

    Dined on June 22, 2020

    overall2food2service2ambience3

    Woolleys... we had to hunt down wait staff to order and pay. The food was marginal at best. Not a place I would recommend.

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