Willow Bar

Sort by

Filters

1. P

   Prefergoodservice

   Atlanta

   2 reviews

   5.0

   2 reviews

   Dined on January 7, 2023

   overall5food4service5ambience5

   The waitstaff was very attentive! We were a party of 7 for the igloo and it was pretty tight. The tables were a bit small and the dessert really should be individual because it was difficult to share with a larger party..But otherwise the value was good. Plenty of food for everyone. The drinks are very good and the atmosphere is perfect for a ladies night. Table is perfect for a date night.

   Report
2. SH

   SHAEH

   1 review

   4.0

   1 review

   Dined on December 31, 2022

   overall4food2service3ambience5

   Beautiful ambiance and the festive mix drinks were excellent. However, the food and service were subpar, not worth the $300 bill for 2 people. I would return though, only for drinks with friends but would not to dine in again.

   Report
3. OT

   OpenTable Diner

   Atlanta

   1 review

   5.0

   1 review

   Dined on December 30, 2022

   overall5food4service5ambience5

   Experience was 10/10 , pre selected menu is small but would of like to see more entree choices. Outside of that the drinks were good . We had the Rudolph in Cancun cocktail & thee mussels appetizer was delish !

   Report
4. ZS

   ZaynaS

   1 review

   1.0

   1 review

   Dined on December 23, 2022

   overall1food1service3ambience5

   The value of a dollar does not exist here. My check was $100 for 2 drinks and 2 subpar sandwiches. I would not recommend the grill cheese to anyone. The cheese is not melted on the very thick bread. My husbands chicken sandwich came with cold fries. The fries tasted like store bought frozen fries that still had ice in the middle of the fries. It was not throughly cooked through. It took 30 mins before we got our drinks which came out after we received our food. The waitress seemed to be socially anxious, she didn’t talk much or ask us about our food or experience. When she took our plates from the table she didn’t even ask why they were still full plates. The experience for the cost was not worth it at all. I’m really glad I decided to not pay $85/pp to reserve the igloo because this review would’ve been a corporate call. I will not recommend and not be returning, several people we know and social media followers have already asked about our experience and we were honest, do not go unless you are okay with losing money how we did last night. $100 wasted on a terrible experience and food

   Report
5. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined on December 22, 2022

   overall3food1service4ambience5

   Most of our food came out room temperature / the experience was cool but overall not worth the money.

   Report
6. OT

   OpenTable Diner

   Atlanta

   1 review

   3.0

   1 review

   Dined on December 21, 2022

   overall3food3service3ambience3

   It was too cold in there and no other forms of entertainment were offered such as when I visited there was a record player in one of the igloos. If I had known I would have brought a speaker. No board games like advertised or were they even offered.

   Report
7. C

   Chris

   Atlanta

   8 reviews

   3.0

   8 reviews

   Dined on December 20, 2022

   overall3food3service3ambience4

   Booked for the igloo experience and the restaurant was heavy understaffed. All of the available staff were very pleasant, they needed additional help. Food was solid overall, mussels were excellent, holiday drinks were very good.

   Report
8. OT

   OpenTable Diner

   Atlanta

   2 reviews

   2.0

   2 reviews

   Dined on December 20, 2022

   overall2food3service2ambience4

   When we arrived for our reservations, they were out of nearly everything to make cocktails and there only had one bartender and somebody they pulled in from the back to serve the whole restaurant. Service took a long time, we couldn't order cocktails, and the food was overcooked and of poor quality for the price.

   Report
9. CC

   ChiaC

   Cleveland

   6 reviews

   5.0

   6 reviews

   Dined on December 14, 2022

   overall5food5service5ambience5

   We had a fantastic time. The service, drinks, and food were great. What a lovely experience.

   Report
10. n

    nassab

    Atlanta

    6 reviews

    vip
    4.0

    6 reviews

    Dined on December 9, 2022

    overall4food2service3ambience5

    Very nice setting. Food was ok but it was all cold. Cold French fries. Cold mussels. Other than that the atmosphere is very nice and the decor was very nice! Very picturesque. Warning about parking.. we had to circle and circle in and out around the hotel and ended valet parking which was not bad only $10.

    Report
11. ST

    SharaT

    1 review

    5.0

    1 review

    Dined on October 15, 2022

    overall5food5service5ambience5

    It’s definitely a secret!! We really enjoyed the seclude vibes. Bartender was very attentive and drinks were good! Will definitely be visiting again.

    Report
12. d

    daudrina

    Atlanta

    1 review

    1.0

    1 review

    Dined on May 11, 2022

    overall1food1service1ambience1

    This restaurant was not even open. My business party looked like idiots.

    Report
13. OT

    OpenTable Diner

    Chicago

    2 reviews

    vip
    1.0

    2 reviews

    Dined on May 10, 2022

    overall1food1service1ambience1

    I had a reservation and they failed to tell me ahead of time that they were closed for a private event. I showed up and was declined.

    Report
14. OT

    OpenTable Diner

    Philadelphia

    4 reviews

    1.0

    4 reviews

    Dined on March 12, 2022

    overall1food1service1ambience1

    The restaurant was closed due to weather (it wasn’t raining or snowing), and they didn’t even notify me. Got to the restaurant for the reservation and was told they were closed. Why would you not notify people who have reservations? Or at least don’t let them make reservations. Bad customer service.

    Report
15. SH

    StillHungry252

    1 review

    1.0

    1 review

    Dined on February 21, 2022

    overall1food1service1ambience1

    First and last time coming here. Terrible 1st impression of what I believed to be a nice restaurant

    Report
16. MO

    MichelleO

    Atlanta

    1 review

    5.0

    1 review

    Dined on February 16, 2022

    overall5food5service5ambience5

    Food was to die for ! Had a couple different aptz and we split the burger Literally everything we ate we loved. The service was wonderful Would definitely go back

    Report
17. R

    Robert

    1 review

    1.0

    1 review

    Dined on February 14, 2022

    overall1food2service4ambience1

    Booked this restaurant weeks in advance for special valentines dinner. We choose this place over countless other options as we heard it was nice. Booked through open table and a couple days after making the reservatio - I was messaged asking if my wife and I would like an outdoor pod seating? They looked fun online so I replied and said yes so long as they were heated. I replied again to confirm the heating and received no response but assumed they would have to be as they were outside in the winter. Upon being seated in the pod for our reservation - we find out there is no heat and the manager said they "used to have some heaters but they didn't work" and were not offered anything else. We continues to stay and try to make the best of it on a cold night. However, the menu offered was very disappointing and small compared to what we had see online with very little food options. There was also only one Christmas beer listed on the menu as well as mostly Christmas inspired cocktails even though its 2 months after Christmas. After asking for other beers and a wait the waitress came back and listed a couple but forgot the others so I just decided on a glass of wine instead. We immediately decided to go on Open Table and we booked dinner at a different restaurant.

    Report
18. OT

    OpenTable Diner

    Charlotte

    4 reviews

    vip
    5.0

    4 reviews

    Dined on February 14, 2022

    overall5food5service4ambience5

    The food was sooo good! The igloos were a little chilly but it wasn’t too bad. Very fun to feel like you were in your own little world.

    Report
19. c

    crystalp

    Atlanta

    3 reviews

    5.0

    3 reviews

    Dined on February 12, 2022

    overall5food5service4ambience5

    We went for our 20th wedding anniversary- the igloos are such a fun idea. Service was a little slower than we prefer but the server was very friendly. Food was delicious.

    Report
20. OT

    OpenTable Diner

    West Palm Beach

    1 review

    5.0

    1 review

    Dined on February 12, 2022

    overall5food5service5ambience5

    It was the exact ambiance I was looking for to have a romantic date with my husband. We had an amazing experience at Willow Bar.

    Report
21. OT

    OpenTable Diner

    Indiana

    1 review

    5.0

    1 review

    Dined on February 12, 2022

    overall5food5service3ambience5

    Atmosphere was great! Service was a little slow but friendly.

    Report
22. RR

    RobynR

    Atlanta

    2 reviews

    5.0

    2 reviews

    Dined on January 26, 2022

    overall5food5service5ambience5

    This place was absolutely amazing! It was my birthday and it turned out to be everything I wanted it to be!

    Report
23. OT

    OpenTable Diner

    Atlanta

    1 review

    5.0

    1 review

    Dined on January 26, 2022

    overall5food5service5ambience5

    We thoroughly enjoyed dining outside in the ski dome. It was a wonderful experience and the staff were very good!

    Report
24. BW

    BrittanyW

    Atlanta

    5 reviews

    2.0

    5 reviews

    Dined on January 23, 2022

    overall2food2service2ambience4

    Igloo was not set up as described on the website. We were on a two hour time limit due to only being able to reserve the igloos for two hours. Service was EXTREMELY slow. Took over 30 minutes to even order cocktails. We would have ordered more had the service been faster. Cool experience but not worth the $we paid. Won’t do it again.

    Report
25. OT

    OpenTable Diner

    Philadelphia

    3 reviews

    vip
    1.0

    3 reviews

    Dined on January 17, 2022

    overall1food1service1ambience1

    The place was closed but indicated open in all websites

    Report
26. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 5, 2022

    overall5food5service5ambience5

    I had reserved a bubble back in December. Everything went well for us. Bubbles are still up. They told me they had to close because of a Covid outbreak. There was no one there besides us so it was great for taking pictures. Drinks were good. Their burger and potatoes were amazing! And our server was great! Don’t forget to stop at,St. Julep’s, the roof top bar, before you leave!

    Report
27. OT

    OpenTable Diner

    Atlanta

    1 review

    5.0

    1 review

    Dined on December 31, 2021

    overall5food1service5ambience5

    My boyfriend and I came to Willow Bar and had dinner in their igloos. The ambiance and service was amazing. It was a perfect intimate safe location especially with the rise in Covid. I was disappointed because the food was the only thing that took away from the experience. Both of our meals came out over cooked and cold. They quickly corrected the situation by sending it back to the kitchen. Our food was remade and came out hot, however the food wasn’t tasty. The drinks were also lacking.

    Report
28. M

    Madiham

    1 review

    1.0

    1 review

    Dined on December 28, 2021

    overall1food1service1ambience1

    Absolute worst experience. We had our reservation for over two weeks. This reservation was to celebrate your anniversary. I even took the day off from work to make it to our 4:00 reservation. We had been looking forward to this day and when we finally got to our reservation day, we found out that Willow Bar was closed and that they had been closed for quite some time. At no point were we ever notified that Willow Bar was closed. This experience completely destroyed our anniversary. Willow Bar stated they would reach out to us but have yet to do so. This is the worst customer experience I’ve ever had.

    Report
29. OT

    OpenTable Diner

    Atlanta

    2 reviews

    1.0

    2 reviews

    Dined on December 18, 2021

    overall1food1service1ambience1

    I am completely shocked that I haven’t been contacted directly for reschedulinh I discovered this information on my own. I have friends who traveled to bring some holiday cheer to them in such a challenging year. Not in either of our control in terms of shortages and such however to have been notified would have been the most professional move . To see that you guys commented on availability 21+ hours ago (as I saw comments on your social) and not connect with upcoming reservations considering the circumstance I question on how you all do business. I get it. It’s tough to manage all the variables but keeping your consumer at the forefront of your business model is key.

    Report
30. OT

    OpenTable Diner

    Louisville

    1 review

    vip
    1.0

    1 review

    Dined on December 17, 2021

    overall1food1service1ambience1

    We were confirmed for an igloo on the rooftop but when we arrived Willow Bar was closed completely. No cancellation call, no reason was provided. Disappointing as we were looking forward to this experience.

    Report
31. AH

    AmyH

    Nashville

    12 reviews

    vip
    1.0

    12 reviews

    Dined on December 16, 2021

    overall1food1service1ambience1

    What a joke. Made this reservation FAR in advance. Confirmed when asked to. And get to valet only to be told they aren’t open that night. So unprofessional and humiliating. How hard is it to cancel the reservation in the Open Table system if the restaurant got bought out or whatever the reason for closing? I’m 0 for 2 on Willow Bar experiences.

    Report
32. OT

    OpenTable Diner

    Atlanta

    1 review

    1.0

    1 review

    Dined on December 16, 2021

    overall1food1service1ambience1

    Although I did not get to dine at Willow Bar I am disappointed with my visit. I made my reservations over two weeks ago as their igloos are a big hit and reservations filled quickly. I drove over an hour to find out that they had to close unexpectedly that day & never opened. I never received any communication from management or staff. Slots are also booked through January. Last night was a big inconvenience for myself and my party there to celebrate.

    Report
33. AM

    AndreM

    1 review

    5.0

    1 review

    Dined on December 14, 2021

    overall5food3service5ambience5

    Amazing ambiance and great drink program. The servers were very attentive and I can really appreciate that nowadays.

    Report
34. A

    Atlbelle1987

    Atlanta

    31 reviews

    vip
    3.0

    31 reviews

    Dined on December 13, 2021

    overall3food3service5ambience4

    The set up is wonderful and really makes you feel like you're in winter wonderland. The servers were extremely busy but very kind; just 2 ladies running around like crazy trying to serve everyone. The food was appetizer type so don't go hungry or expecting dinner. My only complaint is that when we booked we selected the option of "book an apres ski igloo" on the willow bar website which redirected us to opentable. Apparently our booking was for a table and not an igloo which was extremely disappointing. They should have fixed that. We were willing to wait for an igloo since they were limited to 2 hour reservations but the staff were so busy they didn't bother to adhere to time limits. Next year I hope willow bar fixes this with opentable.

    Report
35. TH

    TreschaH

    Atlanta

    37 reviews

    vip
    4.0

    37 reviews

    Dined on December 12, 2021

    overall4food4service5ambience3

    The Willow Bar is cute! It’s a great place for a date or a group of friends to chill. The food is bar style but very good. The service is really good. The Igloos were not as fun as I thought they would be. It was slightly chilly and while they provided blankets the heat lamps were not working so it was cold! Once you get over ohhh this is cute … you are cold and it’s hard to shake. Good concept … but the heat lamps are a must!

    Report
36. AP

    AlisaP

    Atlanta

    3 reviews

    4.0

    3 reviews

    Dined on December 8, 2021

    overall4food5service5ambience5

    We went during the coldest night to experience Winter Wonderland with the igloos. I would have given a 5, but the only issue was not having enough propane, and canisters to keep us warm. We had blankets which helped, but the extra heat would have been perfect. Our waitress was really helpful, and super nice. As well as the bartender! The food was great. The host could have been nicer. But, you know, happy holidays 🙃

    Report
37. MK

    MindeKing

    Atlanta

    1 review

    vip
    1.0

    1 review

    Dined on December 7, 2021

    overall1food1service4ambience3

    They were sold out of champagne and scotch

    Report
38. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on December 5, 2021

    overall3food2service5ambience5

    Everything was wonderful except the food. The food was bad, they just need a better menu with more food on it.

    Report
39. OT

    OpenTable Diner

    Atlanta

    1 review

    5.0

    1 review

    Dined on December 4, 2021

    overall5food5service5ambience5

    We had such a great time. The food, drinks, service, and ambiance were all perfect.

    Report
40. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on November 27, 2021

    overall5food5service5ambience5

    I had a wonderful experience at Willow Bar. The staff was so accommodating. They provided us with comfortable seating, blankets, and kindness. My friend and I quickly reserved a spot at the restaurant and we were sure if we were going to be seated in an igloo. The staff apologized when they informed us we couldn’t be seated in an igloo. My friend and I felt that the staff were so genuine and kind. We had such a great time that we forgot completely about the igloos! One of the staff members offered to take a photo of my friend and I while an igloo was vacant between seating. Everyone was so nice and the food and drinks were impeccable! We are planning to go again with additional friends. The staff instructed how to reserve an igloo in the future and that is what we plan to do! Such a great experience.

    Report