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William De Percy, Otterburn, Northumberland

William De Percy

4.0
4
730 Reviews
£25 and under
Contemporary French

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2 people
7:00 PM
Booked 3 times today
  • Charming
  • Good for special occasions
  • Dog-friendly
The William De Percy Coaching Inn and Crêperie, named for the Norman baron of the same name, follows suit with Apartment Group’s other award winning venues, which are all renowned for their high quality food, drink and customer service. The venue is a French inspired gastropub and boutique hotel serving great food and the best in local and craft beers.

Order delivery or takeout

Additional information

  • Dining style
    Casual Elegant
  • Price
    £25 and under
  • Cuisines
    Contemporary French, British
  • Hours of operation
    Daily 12:00 pm–9:00 pm
  • Phone number
    01830 520261
  • Payment options
    Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive chef
    Peter Conlin
  • Private party facilities
    Please contact us directly to discuss all party needs we can cater for up to 60 at one time in a booking but have access to more space if required for larger events in our sister venue Le Petit Chateau.
  • Neighborhood
    Newcastle upon Tyne
  • Parking details
    Parking available to the front and rear of the venue
  • Public transit
    Bus Stop o/s Percy Arms 1 minute walk
  • Additional
    Banquet, Beer, Cocktails, Full Bar, Gluten-free Options, Indoor Fireplace, Outdoor Smoking Area, Takeout, Vegan, View, Wheelchair Access, Wine

What 730 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on recent ratings
  • 4Food
  • 4Service
  • 4.1Ambience
  • 3.9Value

NoiseModerate

Loved For

  • Newcastle and Northumberland

    Kid-friendly

  • Newcastle Upon Tyne

    Vegetarian-friendly

730 Reviews
  1. Margaret

    Newcastle

    2 reviews

    5.0

    2 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    Excellent meal, really friendly staff. Only disappointment was no cauliflower cheese! Maybe next time. Overall a very nice Sunday lunch.

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  2. Cheryl

    Kent

    1 review

    1.0

    1 review

    Dined on September 15, 2024

    1. Overall 1
    2. Food 5
    3. Service 1
    4. Ambience 2
    Food was fantastic but service was appalling . Didn’t get any drinks until after first course was done. They seem very short staffed and our waitress was almost in tears as she was so stressed.

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  3. Deborah

    Barcelona

    3 reviews

    2.0

    3 reviews

    Dined on September 15, 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 4
    This was our second visit to the pub, which is beautifully decorated. We booked in to enjoy an early evening Sunday roast and a few drinks. The young lady who greeted us was warm and welcoming and she thoughtfully put us in a quiet little corner so our large dog wouldn’t be a nuisance to any of the other diners. She also brought our drinks quickly before taking our food order. Unfortunately a few more tables arrived and the dining room was getting full and that’s when it seemed the staff couldn’t cope. We’d ordered another drink as our starters arrived but we got through our first and second courses without the drink arriving. There were also two booths to the side of us and each of these parties were waiting well over half an hour to receive their drinks and there was no sign of any food, so something was wrong either with the bar staff, or not having enough waiting staff on duty to look after the number of diners. After we’d finished, I went to the bar to ask for the bill and the waitress was just pulling my husband’s beer as I approached. Unfortunately it was too late by then as we’d finished eating. To be fair to her, she’d already realised people weren’t getting their drinks and had gone behind the bar to pull them herself. She was extremely apologetic. I told her I wasn’t blaming her, as I could see she was running around busy the whole time we were there and she could only do so much, so this review is absolutely not aimed at her. When she had time, she was brilliant at her job. I’m writing it in the hope that whoever manages the dining room either gets some more resource in place during busy periods or they organise their team better. The food was good on the whole. My ceaser salad starter was lovely and the roast beef dinner was good, although the gravy didn’t seem to be made homemade, which was a shame. My husband had slow roasted belly pork - tasty but this hadn’t been roasted for long enough, so the fat hadn’t rendered down like it should have done.

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  4. Kathy

    Norfolk/Suffolk

    2 reviews

    5.0

    2 reviews

    Dined on August 23, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    We had a very pleasant and relaxing meal at William de Percy restaurant. We were actually late for our booking as we’d been travelling back from the Scottish Highlands, but the staff were so accommodating even though they were busy. The food was good value, fresh and tasty but more so, the ambiance was warm and welcoming which was just what we needed after a long journey, helped also by the lovely staff who are attentive and friendly. Breakfast the next morning was also excellent - the best smoked salmon I’ve had for some time. Thank you William de Percy.
    William De PercyResponded on August 26, 2024
    Hello Kathy, Thank you so much for the lovely review! We always try to go above and beyond to make everyone's stay as great as possible and super happy you took the time to review out hard work! Warmest Wishes William De Percy Management Team

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  5. Susan

    Los Angeles

    1 review

    5.0

    1 review

    Dined on August 21, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Staff were all very friendly and attentive. Food was all well presented and cooked. Perhaps a little pricey but it was good quality. If I was to be in the area again I’d probably choice different options and look to stay overnight.

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  6. Claire

    Manchester

    1 review

    3.0

    1 review

    Dined on August 11, 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4
    Lovely little place. Service very good. Had the Sunday dinner, was ok. Maybe as there was a wedding on kitchen a little busy. Would try again however if in the area.

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  7. Andrea

    Cambridge

    3 reviews

    4.0

    3 reviews

    Dined on August 11, 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 3
    We had a really lovely Sunday lunch which was very tasty and enjoyed by all. The service was great and the setting was lovely. It was a tad warm inside and there was an occasionally noisy dog at the next table. The only slight dissapointment was the crepes, which had been cooked earlier and were cold and a little dry. Otherwise, would highly recommend.
    William De PercyResponded on August 15, 2024
    Hello Andrea, Thank You for taking the time to write a lovely review! We hope that when back in the area you once again dine with us and we will work on the points raised to be even better than our normal service. Kind Regards Le Petit Chateau Management Team

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  8. Jenny

    Edinburgh

    2 reviews

    5.0

    2 reviews

    Dined on August 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Really friendly staff, food good quality and value. Really enjoy it

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  9. MarkH

    London

    4 reviews

    5.0

    4 reviews

    Dined on July 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Went for Sunday lunch, was very nice, massive Yorkshire pudding a hit with me. Managed to squeeze sticky toffee pudding which was also lovely. Friendly staff and nice interior.
    William De PercyResponded on July 29, 2024
    Hi Mark! Thank you for the lovely review, we will look forward to seeing you again in the future. Kind Regards William de Percy Team

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  10. AudreyB

    Edinburgh

    2 reviews

    4.0

    2 reviews

    Dined on July 17, 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4
    Staff very friendly. Food was nice but my husbands mussels and burger were cold
    William De PercyResponded on July 22, 2024
    Hello Audrey, Thank you for writing a review, we apologise that the mussels & burger were not up to our usual high standards, if we had known or if we did it would or could ahve been rectified by one of the team! Hope to see you again soon! Warm Wishes William de Percy Management Team

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FAQs

William De Percy offers takeout which you can order by calling the restaurant at 01830 520261.

William De Percy is rated 4 stars by 730 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 3 times today

Order delivery or takeout

Google Map for William De Percy

Jeburgh Road, Otterburn, Northumberland NE19 1NR

Additional information

  • Neighborhood
    Newcastle upon Tyne
  • Hours of operation
    Daily 12:00 pm–9:00 pm
  • Price
    £25 and under
  • Cuisines
    Contemporary French, British
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Parking available to the front and rear of the venue
  • Public transit
    Bus Stop o/s Percy Arms 1 minute walk
  • Payment options
    Mastercard, Visa
  • Executive chef
    Peter Conlin
  • Additional
    Banquet, Beer, Cocktails, Full Bar, Gluten-free Options, Indoor Fireplace, Outdoor Smoking Area, Takeout, Vegan, View, Wheelchair Access, Wine
  • Phone number
    01830 520261
  • Private party facilities
    Please contact us directly to discuss all party needs we can cater for up to 60 at one time in a booking but have access to more space if required for larger events in our sister venue Le Petit Chateau.
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